Went here for a used car inspection, without hesitation pulled the car in & out in 45 min. Great customer service, friendly advice, all around nice people. I will be taking my own vehicle there for services in the future.
Box truck broke 175 miles from home. Friendly service and fair price. Thanks
I have been taking my vehicles here for a while. Most honest and efficient mechanic I have been to. They will take you into the shop and show you what needs to be repaired and why. They fix issues with your car the first time around. The manager is friendly. Highly recommend.
Ive been going to Butittas in Rochelle since they first opened this location many years ago. Ive had then service several of my cars over the years and have always found them to be fairly priced and honest. Most recently I brought my car in convinced I needed new brakes. At the end of the day Mike called saying they carefully looked over my car and my brakes were in good shape. They found an unusual problem which was an easy (and inexpensive) fix. These guys are good! I would recommend them to anyone.
Great group of guys that wont waste your time and do a great job. I take all my vehicles there and im always satisfied with their work. The best mechanics and customer service in Rochelle. Mike will go above and beyond to make sure youre taken care of. Give them a try you wont be disappointed.
Tow truck was on scene in probably less than 5 minutes from when we called. The tire was repaired and we were on our way in an hour. Everyone here was friendly and so helpful. AMAZING service!!!
We have taken our vehicles to Butitta Brothers for all our repairs. Mike Willis has always been professional and friendly. We took our truck in for an oil change and a checkup. The mechanic found a suspension problem. Mike explained the problem clearly so we could understand. Then Mike scheduled an appointment for the next day (which is today.)We wont take our vehicles anywhere else and it really is a bonus having Mike wait on us because he always makes us feel comfortable. We wholeheartedly trust Butitta Brothers mechanics and Mike.
We have used Butitta Brothers a handful of times and each time they did not disappoint. A huge thank you to Mike for providing some of the best service in making sure our vehicle was fixed as needed. Mike went above and beyond in ensuring that our car was fixed at an affordable price. Thank you for your hard work and dedication!
Ive been taking my vehicles to Butitta Brothers in Rochelle for many years, and Ive always received friendly advice and excellent service. I have one of my cars there now, in fact! Great place!
I have taken my vehicle to the Butita Brothers for its entire life. I have always had a good experience and I trust the mechanics. Everyone has always been friendly and helpful.
I definitely recommend this place!
Mike was very professional and lowered the price on my diagnosis He has great customer service
This is the third time I used this company. I have a 2016 Tuscan. I have regular preventive maintenance done. I had scheduled a minor work. I am grateful for the mechanic for checking the spark plugs. I saw the condition they were in. Since I have not been driving as much with the Illinois shutdown, I was not surprised at the condition of them. I had moved here from Loves Park where I kept my records of all work completed on the vehicle. This gave me an advantage and reference for the work that was being recommended. Due to lack of driving, the fluids were also checked. Again, they were not in the condition needed to maintain optimum performance. The manager Mike, explained numerous options I had as well as reviewing the history as he problem solved what was best or acceptable to meet my desire to keep the car longer and having it run well. He gave the prices for the work, and offered a protection plan. Together we were able to consider how best to meet my needs. I found him knowledgeable and willing to answer any question I had concerning the advantages and disadvantages of the timeline I was considering for the repair work. I was able to talk to the mechanic and hear his opinion also. I am pleased with the choice I made and the repair work done. i believe my car is in good shape for the upcoming winter. I now have a protection plan that will serve the car well for the next 30,000 miles as well as a company I know i can trust to listen to my needs and provide quality service.
They were quick and fixed the problem.
Great, friendly service! My trunk had been stuck for weeks, and they were able to open it up quickly, AND they did it free of charge! Kind people, excellent quality!
Great service with friendly, knowledgeable staff. I have been a customer with 3 different makes and models and have always had reliable repairs. I highly recommend 👌
The staff was great informed me of everything and did what I asked for without making it an ordeal all of the other shops wouldn’t listen to what I needed and telling me without looking what needed done but here they were very kind and didn’t force repairs I didn’t need. Also they kept me up to date on everything and made sure I was taken care of I’d like to give a special thanks to Mike Willis for answering all of my questions and giving me the best deal possible.
We recommend Buttita Brothers Rochelle! Excellent service. Very friendly!! We will continue to give them our business. Thanks!!
Everyone was very nice. Charges to fix my car seemed very fair.
Buttita is great! They fix it right the 1st time. Mike is super great at the front desk. I keep going back
Butitta Brothers is one of the only mechanic shops Ive fully trusted to take my car to! They always do good work and ensure that you know of any potential issues that may arise with your car, making sure to get everything fixed as quick as possible. Mike is a great manager, and hes willing to work with you to make sure you get the best service possible!
I was charged a lot of money for a repair that wasnt done...then they recommended i have my vehicle towed for junk. After all theres a pay buy, pay here right up front. They overcharge and then offer a coupon to defray the cost.
Fast and friendly service! They are always so helpful and Im happy to be a repeat customer!
They wanted to charge my mom $340 to replace a battery and both terminals. It took me 10 minutes and I got all the parts at Walmart for $105. Mike Willis was the service writer. Avoid at all costs
I had a brake line spring a leak yesterday evening in Rockford. I managed to temporarily patch the leak to get it home safely, but I needed to get it properly fixed as soon as possible. Since my normal mechanic was overbooked, I went in here today for the first time to see if there was any way they could get me in today, and even though they seemed busy, he said he thought he could. They were able to order the part and get it done by closing time for me to pick it up. Automotive work is always expensive, and I wouldnt say it was cheap, but they were very friendly and accommodating and got my pickup back on the road right away for me. I will definitely consider them again.
I recommend this shop! Fast easy to Talk to! Mike the manager was willing to help me with any questions I had about my vehicle! Thanks for your help!
They got my car in and out in record time, super friendly and extremely helpful. 10/10 would recommend to all.
Great service, Mike got me in right away. Fixed the issue and out the door with no headache . Highly recommend. Friendly staff to help with all your questions.
Mike Willis is an excellent manager! I take my car here and recommend everyone to these guys. I have been to every mechanic in Rochelle and Ive had problems with almost all of them except these guys. Mike is always willing to sort out any problems and reimburse any issues on their part because these guys care about the customer.
Great service. They really know what theyre doing. Fixed my broken AC
Great service and quick too. Fair prices and theyre always mailing coupons.Later update: My car was nearing the end of life, and instead of pushing expensive repairs, he agreed that it was best to look at new cars. He didnt charge me for looking it over and even offered to check out whatever new car I picked later on. Very nice service from people I trust.
They get you back on the road safely!
Very knowledgeable, good service and Mike the manager explains the issues so you have a full understanding of what is wrong and what it is going to take to fix the issue. Mike has made sure that Ive been satisfied with the services I have received and is always upfront with the costs.
30+ years ago, when I had my first car, our mechanic lived down the block and was friends with my dad. I never had that sense of faith in a mechanic again until we found Butitta Brothers in Rochelle about five years ago. Bob ensures that my daughters first car gets the same level of care and attention our family friend gave mine. Theyre friendly, explain the problems in simple English, offer fair prices and do a great job, too.
They took the time to really find out what was wrong with my car and fixed it the same day. I was not only really happy with the results, but the employees were amazing too, nice and friendly. I would recommend the one in rochelle to everyone i will definitely be going there from now on.
Larry is amazing. we will definitely be going to butita brothers for everything now thank you guys !
8 times calling no one answered the phone never again will they get my business
These guys are great. Youll pay a bit more, but the customer service and the way they explain everything makes it worth it.
Friendly and super great service. Wouldnt take my car anywhere else!
Quick service. Fair prices
Got us out of a tough spot. Super friendly.
I felt like I was taking advantage of. They put parts on my vehicle an never asked me if was ok. I left there feeling they were shifty Ill never go back.
Great service and no long waiting.
The price is good, very friendly and knowledge.
Great staff, Larrys the best
Seem to be more honest than most
Always great service.
Do good work
Hometown service that cares