The cafe attendant was so nice and friendly as was the cashier. I liked the atmosphere a lot too...it was somehow different from the other Barnes and Noble location I have visited. I cant wait to go back and browse here.
The Rochester hills location of Barnes & Noble is one of my favorite places to go. I love Barnes & nobles no matter where they are, but this is one of my favorites because its one of those ones thats just bigger than you expect when you first walk in. Which is funny to say cuz most of them are if youve been there often enough theyre still so big that youre like whoa. I like the setup of this one more than most locations just because its different in a way that still makes a lot of sense. Also every Barnes & Noble I go to people are really nice nine times out of 10 but especially the staff.
Its been a while since Ive been to a B&N and this one took me back to the early years. Very reminiscent and somewhat nostalgic to walk into this place like the first time I fell in love with books. I did end up spending more than I expected and that is just very typical of me when I go into a bookstore that is as amazing as this one.
Coffee Shop half hour limits,great service fine Apple something. Beautiful place. Nice people. Follow up n through excellent.Got new book. Wish more places had such a good service.
Very nice clean place, they could pick a better staff.
Always enjoy perusing the magazine section. Enjoy looking for new gift ideas.
Always love exploring at B and N. I always leave with more than I intended.
Very organized and nice to see bookstores still open. I love coming here
I like hanging out and browsing but always hard to decide what to buy because so much to pick from but yet book that have technical help I can watch YouTube videos or even recipes can be found online for free. So for I try to support brick and mortar so I buy books for the kids or sci-fi/fantasy fiction.
It was a great bookstore! Staff members were very helpful and it was my first time there. Believe me I will be back.
A staff member (she may have been a manager, I’m not sure) went out of her way to stock more Funko pops when I only asked her where they are located in the store. She happened to bring out two I was very excited to buy for my collection. Incredibly great first time experience at this location.
Bought WAY too many books because they have a awesome selection! Book nerds dream 🥰
They have always been my provider of books, usually greeting me with courtesy, and providing assistance in finding whatever subject I am interested in. The atmosphere is always wonderful and relaxing!
The location in general needs love and attention to details indoors and out.Also from the road view- the sign and driveway are very difficult to see .The layout is really nice insideThe discount used books need to be rethought and given attentionTheyd sell super if they were fixed up redesigned. Also the prices on used is Very strange 😕Whos determining cost?
This is my favorite barnes and noble, the staff are always friendly! they recently have had a lot of popular books bogo 50% which is a pretty good deal.
Always a good experience here!
Great bookstore if youre looking to purchase some used books. The more recently published books they sell are often a little bit expensive, but I would still give it a 4.5 stars if I could because sometimes its worth the money.
Very helpful young lady at the checkout. She also helped me locate a book.
There weres no amouhguht ous books when i went, i cried for 3 weeks straight. please restock amonguth us books please
I like this location because they offer second hand books as well as new books. I can always find a good book at a good price.
Great frappucino, but wish there were chairs for sitting.
Excellent place. Loved the ambience and collection of books
Ive loved this bookstore since high school. Great staff, safety measures in place. Felt very comfortable shopping when I had to get a book for my sons report.
I was purchasing gift cards there on 12-16-20 around 1:30pm.There was a very long line but the manager brought help at the registers and was very good at placing people in certain lines to get it moving. He encountered a very rude irritated customer that started yelling at him but the manager did an awesome job handling the situation. I wish I got the managers name!
Great place. Very chill. Nice staff
Great to be able to find real books. Great prices on older and used books.Thank you for making Knowledge accessible.
This Barnes & Noble has a really great selection of movies (I just wish that there was a bigger selection of 4K UHD Blu-Ray movies)! The Starbucks inside is really nice and there’s a great selection of Wizarding World (Harry Potter/Fantastic Beasts) collectibles, movies, books, and merchandise. This is a really nice B&N store with great service!
Great selections as well as a used book section.
Very clean and well organized. Soooo many choices it takes a while to choose.
Surprised no one asked if I needed any help on this visit. Not my usual location. However check out was easy and the gentleman was friendly, smiling and said thank you. This is something all cashiers and clerks, and service industry employees should be doing!! Thank you.
The best bookstore I can find. They have everything Im looking for. Will be back!
This is one of the few stores with a used book section. They have a wide variety of products (music, books, games, etc) to browse through.
Havent been here since Pandemic. The store was clean, stocked, busy in afternoon, but not overcrowded. Must wear masks. Very Covid alert and very clean conditions.
Sales person went out of her way to help me find books on the subject matter I was interested in.
You get all the books on same day and can read through it for a while to decide whether I really want to buy it
Always friendly staff ready to help or suggest great finds. A pleasure to shop here.
Love staff. Very helpful
Helpful and friendly staff. Clean and neatly managed sto9.
Very clean place. Friendly and helpful staff.
Lots of good stuff here . Staff friendly. They have some bargain bins which are always fun to dig through
I still love going into a store and picking up an actual book. And this store is very well stocked, large, and well organized. Its a great store!!
Actually, l had a fast and kind help from a ladie who promptly headed me to the book l was looking for. She was at the counter close to the exit. Great professional !
This is such a strangely large barnes & noble but the staff are lovely, the books are lovely. Dude idk what you want me to say --- its a pretty standard chain bookstore.
Clean inside, with well faced shelves. Easy to find what I was looking for.
Great selections
I love books. This place is a very calming and fun place for me to go.
Beautiful placeLike heaven for book loversYou can even drink something in a nice bar they have inside
The girl who assisted me was very pleasant!
Quiet and great books!!! Love it!
Very rude employee. Actually threw a card at my husband. We left immediatelyand will not return.
This is our family chill place, something for everyone. The used book section is like finding a field of 4 leaf clovers, tons of finds that make a membership with 10% off a book lovers best friend. Beware though: the cafe service is spotty. Sometimes you stand there for a good 10 min clearing your throat and saying hello before the employee takes off their headphones and comes out of the back room. Maybe a bell?
Only real book store left in this part of town and its a big roomy barn of a book store.
Very helpful with suggestions.
Wide selectionMany options for buyingFriendly, helpfuul
Really great atmosphere inside, excellent selection and helpful staff. The cafe was quick and helpful served me professionally. I was able to browse and then sit and work in peace. Excellent job guys.
Very helpful people!
Great selection of Books
This is my favorite B&N. The in-store selection is really good. They also have a great used book section. The staff has always been helpful and friendly offering me help, a basket, even ordering books to the store they dont have on stock so I can see it in person before deciding if I want it. I always recommend this location to people.
Love it Huge selection.
The place to go for books.
Great atmosphere. Helpful staff. Love stopping by and browsing the Criterion sale in particular.
With Borders gone the way of the Dodo Barnes & Noble is the only chain in town for books. But they also have a surprisingly decent selection of board games, at least compared to bigger stores. Little pricey though.
Always been one of favorite places / book stores to goto.
I love Barnes & Noble. It has an excellent selection of magazines and books. Its a great place to sit and relax especially in a few of your comfortable chairs throughout, while reviewing and deciding your purchases. Especially like Starbucks where you can relax and have special beverage and a pastry. Also important is the quality of your personnel who are friendly, helpful!!
I have a hard time reading at home so I enjoy coming here. Wonderful atmosphere for reading for multiple hours. The staff is also friendly and hard working.
Clean and great snack food
I love this place, nice layout and has a small cafe. Id like to see a nicer reading/ lounging area. I love books so this will always be my favorite place
Ordered a book on their app, picked it up curbside. Very easy.
At this point, you probably know whether or not you want to go to a Barnes & Noble. The reason to go to THIS Barnes & Noble rather than one which might be closer to you is because this is the only one in the area with the used section, where you can roll the proverbial dice and maybe find an additional bit of treasure for very little additional cash. This and a couple other nearby stores make it easy for me to find an excuse to make the longer trip to come to this location.
Love the new displays - read it before you stream it books based off their Netflix remakes
Noble is kinda a jerk; but Barnes makes up for that in spades. Big selection helpful folks.
Wonderful large store. Yes Amazon is cheaper and has a better return policy, but this is a local brick and mortar store. People working here are neighbors and are very friendly and helpful. Sad to see local book stores close. Support your local stores!!
My husband and my daughter took me here on Mothers Day. The store was clean and organized and had WAY more product than the B&N thats closer to my home. I looked at purchasing a tablet/glowlight and the girl working the counter was VERY friendly, helpful AND pleasant. I may drive out of my way to go to this store from now on.
Friendly and helpful staff, really good atmosphere and a wide variety of book genres to choose from!
Excellent store. Courteous, knowledgeable staff. Cafe clean and beverage excellent. Better than new store in area. Will return again.
Friendly faces the moment you walk in the door. I was greeted with a warm hello from an associate and an offer of assistance to locate any items within the store. Check out the used book area, lots of great deals on those shelves.
Always love going there wether alone or with the grandkids.
Every Barnes and Noble location deserves 5 stars. Cashier was really nice when checking out. Also I asked for support to find a book, I wasnt lucky to get it but I was able to find more options. Kids area was nice and better than other locations. I would come back soon next time I will be at Auburn Hills area.
Been going to this location for over 20 years. Always a decent new and used book selection as well as magazine selection. Easy to park, so never an issue there.What a shame they do not offer a free sign up for their book club. Were they to offer such, I bet they would see an increase in traffic.
It is great that we still have book stores around... This one needs to drop rock music and play some classical or jazz, though...
This place feels like it exists in a separate pocket reality in the strangest, most delightful way. the staff is very nice despite the fact that a lot of people come in here just to aimlessly wander around and look at books but like?? can you blame them????
Always love a good book!
Always neat and clean. Helpful and informative associates. And always have the new books available and a large selection of books previously released!
Love this store in Rochester Hills. Large selection, ALWAYS friendly and helpful staff. Great selection of books, magazines and music. The only negative is not having unlimited time to spend there. I go as often as I can.
They have a amazing selection of books to select from. They even have a used book area. The place is open and you do not feel squished. The associates are always willing to help on stuff. My only real complaint is that the parking lot needs better lighting at night.
Nice barnes and noble. Hope they stay afloat for a while longer! Diverse product offerings, nice layout with the desks.
I love this B&N, the building is large and well designed with plenty of multi level platforms and reading nooks. Plenty of parking during busy times, and built in Starbucks makes it one stop shop. I really enjoy how they split off the different sections into cute themed places, takes you back to childhood at the library.
The Rochester store is huge. It was busy with a childrens event. However, I was greeted upon entering and offered assistance if needed. Displays were attractive and I found several selections in minutes.There wasnt any wait time to check out. Cashier was friendly and efficient! Love this location and look forward to a return visit when I have more time to browse.
They have a Starbucks inside. Books selection is great. Good customer service
Almost always can find what Im looking for. Relaxing place. Love being able to order what is not in stock in store. We are weekly customers and have been for years.
This is a GREAT place for books. You can also get a coffee there. They even have educational toys for kids.