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Get Customized
3055 Crooks Rd, Rochester Hills, MI 48309, United States
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Get Customized
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Ra
Review №1

Totally Disappointed Really... Told we dont do little things ... well Im sure its those little things that got you where you are today .. Not from this guy !!

La
Review №2

I would give 10 Stars if i could!!! April did such an amazing job on our sons Varsity Jacket. He wears it everywhere and he gets so many compliments. There is no other place that makes it as personal as Get Customized! We loved it so much we just ordered our daughters! If you want a one of a kind varsity jacket dont go anywhere else!!

Ro
Review №3

April and the entire Get Customized team is extraordinary. They truly define GREAT customer service and go above and beyond to deliver a great product. THANK YOU for being there for TalkIQ Media in a pinch.

Ja
Review №4

Get Customized it the best to work with! They have great communication and get the job done...beautifully! We use them for all of our printing needs. Thanks April and Mike!

Cr
Review №5

So talented....April and Mike can customize anything you need!

Mi
Review №6

Wow. April and Mike are the best people to work with ever. Ive been a customer of theirs for over 7 years now and they never disappoint. I had a large T-shirt order that was due in 7 days and they were able finish it a couple days early. Thanks again guys! Looking forward to the next project.

Dr
Review №7

My sons jacket is awesome! They surpassed my expectations. He loves it.! The customer service was excellent. April walked me through every step. She sent me pics along the way. We are in Las Vegas, NV and all of the designing and planning was done via email and text!! 😳😯 I am beyond pleased and I highly recommend them.

Ch
Review №8

I have known April for over 13 years and she has ALWAYS done a perfect job on my patches. I believe she has a special and professional attitude towards me as a person and customer. I can end my review with, you ALLWAYS leave happy and get what pay for!

Am
Review №9

I purchased a varsity jacket for my son for Christmas. He absolutely LOVES his Jacket and wears it everywhere he goes. I am VERY PLEASED with how everything turned out. The quality of the jacket exceeded my expectations in every way.Doing business with “Get Customized” was a perfect decision. Thank you, April, for making it such a wonderful experience. The customer service you provided was none less than A-1. I felt very comfortable communicating with you. Any questions or concerns I had were addressed immediately and you kept me posted with status updates. I really appreciate all the hard work and effort that you put into making my son’s jacket. The love, excitement and passion that you have about the work that you do was reflected in the finished product. My son will be wearing his jacket for many years to come and we couldn’t be happier.

De
Review №10

My sons Varsity Jacket is amazing! April was very detailed and gave us so many options and the result was a phenomenal jacket. The quality is superior and the craftsmanship is unbelievable! The production time was worth the wait as we were beyond pleased. Thank you, Thank you, Thank you!!

Ra
Review №11

Our team went to Get Customized for ordering T-shirts for our annual 5K run. The customer service was awesome and the quality of the product was outstanding. Our runners had great things to say about the quality of the T-shirts and we increased our enrollment by a good 30% because of the T-shirts compared to the previous version.Get Customized accommodated our schedule on a short notice and delivered the T-shirts on the date promised. Did I mention that the quality was outstanding?? :-)

RR
Review №12

Been working with them for many years. Got my vest done 6 years ago and still amazes everyone that sees it to this day! Vest has become almost like my trademark at events all over the world. Very happy with all their work and will continue to be a very happy customer for years to come

Es
Review №13

Ordered employee shirts and extremely happy with what we got! Great service, personable and friendly owner! Will be going back for some embroidery on our logo!

Sh
Review №14

We had utilized Get Customized for t-shirts for my husbands business. The customer service was so spectacular I went back there for the varsity jacket for my daughter. When I went to pick the jacket up, completed earlier than expected, I was amazed that it was a work of art rather than just a jacket! The the other varsity jackets at my daughters High School pale in comparison to the quality and design of the dragon head mascot from Get Customized. The customer service continues to be top-notch.

Ph
Review №15

I had an amazing experience with Get Customized, I purchased a varsity jacket for my son. My son told April his vision, and she far exceeded our expectations. The jacket turned out amazing, she texted us with updates throughout the entire process. I highly recommend them for any embroidery, screen printing, and varsity jackets.

Pa
Review №16

This is an awesome small business!! We are now 5+ years with three different companies bringing our embroidery and truck magnets to Get Customized and they have never missed a deadline, fair priced and quality work. Great work GC. Paul S, CTSGROUP

Mi
Review №17

Dont know where to start, but everything that Ive ever ordered or requested from these guys have been top notch. Also, they (April) work very hard in a time crunch or if you just need a patch sewn on. They have awesome products and I will continue to get products here! DEFINITELY HIGHLY recommended. Worth EVERY STAR!!Working with April is truly a positive experience. She is very processional and stay on top of the order, and kept us up to date with how it was coming along. i would highly recommend her for any of your embroidery or screen printing needs. cant wait to work on the next project!

To
Review №18

As a parent you are always proud of your children and their accomplishments. My daughter is a head majorette and drummer for our local high school band. I was looking to get her a very elaborate varsity coat. I searched high and low and tried to stay local but no one in my town was able to help. April came to the rescue. She had all the answers. It was the most beautiful coat around by far. Outstanding workmanship and quality. Well worth every dollar spent and then some! She worked directly with my daughter. Together they created a fine jacket. Great company and the customer service was outstanding. Get customized and kick ass patches are superior businesses. Will definately be ordering again soon.

Jo
Review №19

Came here to get all my employees embroidered jackets with my company logo. Excellent Customer Service! April was awesome in making sure everything was satisfactory, and just the way i wanted. Great Addition to my business!!! Anybody need a Banner, Business Cards, T Shirts, & More Come here! You will not be disappointed! Keep up the good work! Thank you!!!!!

Cl
Review №20

I have used Get Customized for Screen printing and for Vehicle Lettering. They were great! April did the Screen printing and our shirts look awesome, Mike did the Vehicle Lettering and it looks absolutely Marvelous, after Mike had installed the window lettering he noticed that he made a mistake and it was corrected with an hour of installation. The service was Friendly, Fast and Professional!! I recommend that you run as fast as you can to see the selection of Tee Shirts, Jackets and other Items they have to offer for your business needs.

De
Review №21

April did an excellent job on creating an Auburn jacket for my son for Christmas. I worked with her on the phone via text because I live in Alabama. She was able to have the jacket made and shipped to me to have in time for him to open on Chrisymas morning! It looks beautiful and my son loves it! It was one of his top three favorite gifts!

Ma
Review №22

I have gone to Get Customized for many college related things, like club shirts and fraternity sweatshirts, as well as personal items. Each time I have been very happy with the product as well as the customer service! They are very friendly and will work with you in any way to make sure you get exactly what you want!

De
Review №23

Cannot say enough about the awesome quality of the work April does. A varsity jacket is an investment but the old saying you get what you pay for still applies. My daughters high school recommend Aprils business and another competitor as the places to go to get varsity jackets. Im so glad that I went to Get Customized! Shes known for her larger designs on the jackets and boy, can you see the difference! My daughter was ecstatic with her varsity tennis jacket! When we discovered that we had overlooked adding the racquets to the jacket, we stopped by Get Customized and April literally dropped everything to add the design to the jacket. Great quality and awesome customer service. Dont waste your time going anywhere else!

Ti
Review №24

Always awesome service. April goes above and beyond to satisfy the customer. She even corrected the date on my T-shirt when it was my error!!! Quality is top notch—you won’t find any better.

Le
Review №25

Excellent service. April was on point with my bike club orders as they were coming in hot and heavy. Very excellent quality work. Ive had the pleasure to deal with her before and will continue in the future. Be patient. You got to when youre getting high quality work. Thanks April from Sucha Lady. See you soon for my future needs.

La
Review №26

The team at Get Customized is amazing! Always helpful with great ideas and their embroidery is always top notch. Dont hesitate to use them for all your customizing needs.

la
Review №27

Just picked up my sons varsity jacket! Its awesome!! So happy with the quality of the work, quick personal customer service. April is awesome highly recommend this shop to anyone looking to get a varsity jacket. Its a local business too!!

Ci
Review №28

Very unprofessional, told me 3 days before Christmas that they could not complete my project that they had my deposit for back in November. When I called to follow up about my project, she immediately caught an attitude and told me she wasn’t going to do it and that she had to many other customers to finish their orders for. Would not recommend this business because I wouldn’t want this to happen to you.

LA
Review №29

Great place. Needed a baby blanket embroidered. Get customized did a great job - they had a bunch of scripts and colors to choose from. Did a great job and fast. Great service too.

Br
Review №30

Unbelievable work. A couple of local embroidery stores quotes same price for a varsity coat and the quality and size was 10x better! She created the most amazing bulldog for my sons school!

Ja
Review №31

Had my Vehicle lettering and door wrap done here and it came out great. Going to order some T-shirts and safety vests for my business also. Prices are fair and turnaround time is excellent. Thanks Get Customized!!!

To
Review №32

EXCELLENT work,the absolute BEST in the MICHIGAN AREA,I had some custom patches made for my S/C members,and WOW i was so amazed at how they turned out.....I am looking forward to having some T-shirts made for our anniversary party and also some vehicle window graphics......UNBELIEVABLE.....The name says it all------GET CUSTOMIZED----WHAT ARE YOU WAITING FOR----STILL THE BEST IN 2019--

Te
Review №33

I would recommend this place to anyone looking for customize apparels. They have great products and designs. I purchase shirts, hoodies, and hats from them numerous time and hadnt been disappointed. Owners are great loving people with kind heart.

La
Review №34

We ordered my sons Adams varsity jacket 2 weeks before Christmas. April, the owner, said it would be done by Christmas. Well guess what it wasnt! We picked up the jacket on January 5....11 days after Christmas, April lied telling us over the phone the jacket will be ready either Christmas Eve or Christmas Day. Then she texts my husband at 7:36 pm on Christmas Eve that she cant handle doing one more jacket! Oh and she was leaving for vacation the next day and the jacket wont be ready until Jan 3 or 4. What kind of customer service is this? We would have gone to Spiritwear located on Auburn and Rochester and if we would have known the jacket would not have been ready for Christmas! Do not give this business one penny! Go to a business that treats customers the right way and doesnt ruin a kids Christmas! ***So April replies to my review telling more lies and talking about us. So professional! When we ordered the jacket she said it would be done by Christmas. End of story. That is the truth. Funny to see the new reviews saying how awesome she is. Karma...What comes around goes around.***

Ev
Review №35

The quality merchandise is fashionable and reasonably priced. Spectacular!!

Ch
Review №36

I had a unpleasant experience with this business. I only asked for four shirts and had intentions on working with them further for another organization and definitely will not be. I will also pass along my experience. I was charged more than expected, and didnt get what I asked for. I expressed the concern in customer service when I asked 6 days after the oder If my simple shirts were ready. The response was Friday is a week. Definitely not professional. After my very simply highly over priced shirt was made i incorrect I was told this is my fault and I didnt ask for it the way I had. Either way dont come to this place you can get real customer service from a business who wants to have customers. :)

Cr
Review №37

The owner had so much patience and helped me with a great design. He had 40 custom shirts ready in 2 days! Great service!

Ka
Review №38

April worked with our crazy hectic schedule and was able to deliver our shirts early! They are a great company to work with.

Da
Review №39

WOW - What a fantastic company. Needed some custom work done on a towel and they were more than willing to deliver.

Bl
Review №40

The jacket she made for me was absolutely extraordinary she made sure it was perfect inch by inch never seen somebody do it as perfect as she did, I 100% recommend her Outstanding

Iv
Review №41

These guys are the best ! We are using GetCustomized for all our stickers, signs, shirts, advertising materials . They never fail to impress with fast service and quality products.I recommend them to all my friends !!!

Ja
Review №42

Very professional, friendly, and good quality service. Mike took his time to makesure the product was exactly how i wanted it. Couldnt ask for better work. Thank you mike!

Mr
Review №43

We were extremely disappointed with our experience @ Get Customized. The owner lied on multiple occasions and in the end, she was not able to complete the work as promised. I would avoid this business.

Ed
Review №44

I have been doing business with April for 7yrs. now and she and her staff does beautiful work, Keep up the outstanding work.

Jo
Review №45

So HAPPY with the ts for my work and my sisters memorial. Employees were helpful, process was quick, quality is excellent.

Br
Review №46

Our company was looking to have a large number of jackets and shirts made. We walked into this place and the girl at the front desk was extremely rude and unprofessional.I can only imagine how the overall customer service is..needless to say we took our business to another establishment.

Ba
Review №47

The chick that owns this place is professional yet funny recommended

Sa
Review №48

Always get my embroidery done here, great work, love April and Mike!

Je
Review №49

Your the best around. Keep up the good work. ;-)

Mi
Review №50

Great work, great service, great people.. its not often I get called to let me know my job is done early!

Ki
Review №51

Great quality, reasonable prices, and finished very Timely!

Sc
Review №52

Awesome job !!!! Love it !! The price was right and they had it to me in a timely manner😍😍😍😍

Li
Review №53

Awesome job April! Turned out great!

ch
Review №54

The women at front desk, who said she was the owner, was rude and kept looking on her cell phone while I was asking questions. I left went somewhere else.

de
Review №55

Excellent excellent job

Tr
Review №56

Never again....enough said

Information
43 Photos
56 Comments
4.4 Rating
  • Address:3055 Crooks Rd, Rochester Hills, MI 48309, United States
  • Site:http://getcustomized.com/
  • Phone:+1 586-909-3881
Categories
  • Clothing store
  • Banner store
  • Embroidery service
  • Screen printer
  • Sign shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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