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Slumberland Furniture - Rochester
4909 US-52, Rochester, MN 55901, United States
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Slumberland Furniture - Rochester
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Ge
Review №1

Helpful staff. No rushing, no pressure and happy to listen to what we wanted as well as offering good information.

Ra
Review №2

Amazing customer service. Came in close to closing time but was still helped with respect and genuineness. Ben helped us find a mattress and bed and helped us find what was in stock and what wasn’t. Overall extremely helpful compared to other furniture stores that we visited earlier in the afternoon. Keep up the great work!

Ta
Review №3

Ron was simply amazing!! We had a few hiccups regarding our financial situation and having to adjust our order within literally minutes. He was so patient, kind, and handled everything with ease! Spectacular service! We HIGHLY recommend Ron, he is one of a kind and will take care of your every need! You will not be disappointed. Thanks again Ron!

Ba
Review №4

We have purchased from them for years and have never been disappointed. Today we were looking for a mattress for our daughter’s room for when she visits. Tom took the time to explain the different mattresses in our price range and which ones were more available/in stock. We appreciated their professionalism and honesty.

De
Review №5

We purchased a sectional sofa but was told it would be eight weeks before we would see it. We were told that 1/2 of the sectional was in stock the other half would have to be ordered out. So what happened to the other half? The sales person was very helpful polite friendly and knowledgeable. This is no reflection on him at all.

Ma
Review №6

Sean was very helpful, knowledgeable, professional and friendly. Experience was great. I would definitely recommend Slumberland to Family and Friends.

Li
Review №7

Our salesman was very helpful and pleasant. We feel we got a good deal on the sofa and chairs that we bought. And that they will deliver it when we can get moved into our new home.

Jo
Review №8

Ron was very helpful and knowledgeable. Even thanked him for NOT being pushy.

Br
Review №9

Have been in every furniture store in town looking for a sectional, except for Slumberland. Every store was out 22 to 26 weeks. Found what I was looking for at Slumberland, and was available immediately. Sean was very helpful and pleasant to work with!

Ke
Review №10

It was a great experience. Was left alone to look around. Found what we wanted, got our questions answered. Easily ordered an now waiting.

tr
Review №11

Tom was a great salesman. I didnt feel any pressure and was given plenty of options when looking at mattresses. Definitely recommending Slumberland to friends. Looking forward to my new bed and dressers.

Ro
Review №12

Sean was very great. I told him what I wanted and he didnt try to over sell like most people do. Got exactly what I was looking for right away. In and out. Overall amazing sales person.

Li
Review №13

I felt so welcome when I walked into Slumberland. Ron Rolfson greeted me and showed me the recliners. He was so friendly and helpful in choosing the best one for me. I was especially pleased to learn that I could get it right away. He even made arrangements for me to add a swivel to my recliner. I am overjoyed with my service. Today I am taking my daughter to Slumberland as she is looking for living room furniture. Great job Ron!

sa
Review №14

The Sales Rep. was very polite, detailed, Specific, not pushy, honest and overall gave a great service.

Ga
Review №15

The staff was courteous and professional . There never was any pressure to buy from any store employee. Great experience.

Be
Review №16

Great experience here! Knowledgeable associates, quite friendly, and gave me an excellent deal. If you need any furniture, stop here!

Ja
Review №17

Initially went to HOM and my husband and I were not acknowledged or welcomed by anyone there. We headed over to Slumberland where Tom greeted us and proceeded to give the best customer service, resulting in the greatest customer experience. He educated us and gave us options in different price ranges. We ended up not only buying a couch, which is what we were looking for, but we also purchased an accent chair.

Br
Review №18

Excellent experience at Slumberland. Josh is extremely knowledgeable about mattresses and helped us choose the best product for our needs. Fantastic customer service with a smile! Prompt delivery, very comfortable mattress topper

Os
Review №19

Was unable to fulfill our request for a loveseat without several months delay. However, we chose 2 Laz-y-Boy recliners that were on sale and extremely comfortable. Delivery set for 3 weeks, earlier but had a prior commitment. Ron was easy to work with us.

Ja
Review №20

Great place! Awesome price with helpful but not pushy salespeople.

Pa
Review №21

No pressure, only a willingness to educate and inform us on possible mattress/box spring choices. Allowed us to look, no rushing etc. it was a very pleasant and fun shopping trip! We purchased two bed sets and are excited to have them delivered.

Ma
Review №22

Very happy with purchase and personnel. Would highly recommend.

Da
Review №23

Great selections, tons of colors...and great prices! Tom Flynn provided great service! We are doing a full living room makeover...paint, etc. Tom let us borrow 2 pillows and a cushion so we could take home and color match. Both HOM and Ashley said no to that request. End result...Slumberland has a sale and very happy customers. Thanks for a great experience Tom!

Ly
Review №24

Excellent service. Our salesperson’s name is Ben. He went over and above to accommodate us and make sure we left as happy, satisfied customers. Thank you Ben!!!!!!!!!!

Ma
Review №25

Excellent service and big selection. I was happy to find products made in the USA.

To
Review №26

Excellent service. Associate provided requested information on La-z-boy recliners and made sure we got the advertised sales price.

Ja
Review №27

SHAWN WAS MY SALE PERSON TODAY. HE,WAS VERY HELPFUL AND KNEW HIS PRODUCT. HE ANSWERED EVERY QUESTION. OVERALL A GREAT EXPERIENCE

Tr
Review №28

Always kind and helpful employees. Good selection of everything.

Ka
Review №29

Sean is an awesome sales person. Ive been going to him for several years and he knows the busines. He listens to his customers wants and needs and isnt a pushy sales guy.

Ni
Review №30

We knew what we were looking for. Walked around a little bit and Sean introduced himself and let us explore a little bit. Very happy with the non-pushy approach that you don’t always find in furniture stores.When we were ready Sean was very knowledgeable of the products and our options. I’d buy from here again.

je
Review №31

Ron helped us pick the perfect furniture piece for my wife and was an absolute pleasure to work with. He was prompt and very courteous; couldn’t have asked for more. Thanks Ron!

Jo
Review №32

Great service. Was treated by a Sales Rep almost immediately. He was very knowledgeable and offered a comfortable shopping experience.

Ki
Review №33

My experience at Slumberland was amazing! I went in looking for a certain couch I saw on sale online and the gentleman who helped me led me right to it! When the one I wanted would not be able to be delivered when I wanted it, I was shown other options and was even given the same sale price!! I worked with Ron and he was able to set me up for a delivery time right away! He made everything quick and painless! Thank you!

Co
Review №34

Ordered a new bedroom set for our spare room. Ron was our salesman and is awesome! He is so helpful and not pushy! Go see Ron and he will take care of you! Cant wait to get our furniture!

Sa
Review №35

Exceptional service. Needed more chairs for our dining set that was discontinued and they tracked some down in Rochester and had them ready for us by the desk when we arrived. Very friendly as well. Thanks guys

Pa
Review №36

Quick professional customer serviceKnowledgeable on oroducts personable and polite another great experience !! Thank you

Je
Review №37

Tom was very helpful, felt no pressure, just directed exactly as we requested! Really appreciated such a pleasant shopping experience ☺️

Ad
Review №38

Edit** The manager, Josh, reached out to me in a very professional manner and restored the initial rapport that was established with this store location. He was prompt, communicative, and genuinely concerned about elevating the level of service offered. They helped me to finish up my sons room, and now we have another new mattress on the way! Great experience! Thanks :) **Had a fast, easy, seamless shopping experience with Lavar purchasing a Tempurpedic mattress w/ very competitive prices!Lost a star because we would have bought another mattress, but communication is terrible. Emailed both the sales associate and the store manager with no response for another purchase..

Ma
Review №39

Worst quality piece of furniture I have ever bought. I have never been so unhappy with a sofa in my life. I am not new to Slumberland--I have bought there often over the years. Never again. I had issues with being promised certain things at purchase (free inside delivery), then when it was to be delivered, I was told I needed to pay extra to have it brought in the house. This was resolved, but I am treated in a very cool manner by the salesperson and owner every time I have an encounter. Cushions have a 10 year warranty and have been replaced once but need to be replaced again. The fabric started pilling terribly almost immediately--I was told to buy a fabric shaver (which I did--and use often, but it doesnt do the trick. Also, really? I need to shave the pills off the fabric of my $2000 couch?) I am currently using my old Ikea cushions and bath towels stuffed into my Slumberland cushion covers. I cant wait for enough time to pass so that I can justify going somewhere else to buy a decent sofa. I tell everyone I can to go somewhere else; and not to fall for the Im your best friend as long as you buy something and dont expect us to stand behind it. I hate to even give ONE star. Nothing star-like happening at Rochester Slumberland.

De
Review №40

We were in town for Dr appointments and had a lot of down time. Went shopping looking for counter stools as we had just remodeled our kitchen. Walked into Slumberland after going to a few other stores and there they were. Plus they were on sale for less than half the original price. To buy something over 3hours away from home made us nervous. We left snd after our appointments were done, we stopped on our way out of town. They were still there so we decided to buy them. When they rung up the sale, they were marked down even more for Memorial Day. They look perfect in our kitchen and we couldn’t be happier.

Jo
Review №41

Great service and very pleasant gentleman named Ron. He explained everything and spent lots of his time with us.

De
Review №42

Weve bought several things here over several years. Consistently great service, competitive pricing, excellent selection. And the furniture has held up well. Friendly, helpful staff. Recommended, will continue to be customers!

Le
Review №43

Nice clean showroom, knowledgeable and friendly sales folks, not pushy, and they listen to your needs. Very patient as we tried and retried several mattress before settling on the most comfortable one in our price range. Paperwork and accessories were quick to complete. Great experience.

Fr
Review №44

Sean Flynn did a great job helping me find the furniture I needed! Thanks!!

Kr
Review №45

Kind and attentive staff, clean facilities, great selection of beds, living room & bedroom furniture... Check it out and be sure to ask whatever questions you have.

Ju
Review №46

Very, Very Nice!!!! Ron was exceptional, so helpful and patient with my decision making😊. Great shopping experience ! We are excited about our new furniture!!

Ru
Review №47

Needed a box spring and mattress for my sons bedroom so we stopped in to see what was available. Found exactly what we were looking for and the entire process took less than 20 minutes from walking through the door, trying out the several options, checking out and loading up and we were on our way home. Employees were super helpful and we will definitely be back soon for some more home furnishings and bedroom sets. They also carry my favorite pillows My Pillow so they got that going for them, which is nice!

La
Review №48

I worked with Ron who helped my husband and I pick out a futon for our home. He was so great to work with! I told a co worker of mine I worked with him and they also said he’s an amazing sales rep. I really appreciate his help and time he took with me to show me the different styles. He was very clear and answered my questions. I also just want to say it’s a very nice building and the rest of the staff seemed very nice as well. It was super welcoming. I went here because I had a bad experience at another furniture store in town. If you’re looking for a place to buy furniture definitely check slumberland out! Thanks again Ron!!

Bi
Review №49

Great experience at my local Slumberland. Appreciate the no-pressure service Ron provided. I highly recommend!

be
Review №50

Asked for the one and only Sean Flynn, was not disappointed. This guy knows his craft. Bring your running shoes, he moves. Overall, another great experience at Slumberland.

Ch
Review №51

Ron was very friendly and helpful! No pressure at all, very knowledgeable and interacted with our children. Highly recommend Ron! Very pleasant, easy experience! 5 stars!

Ti
Review №52

I went in knowing what I was looking for and within 5 minutes, I was walking out the door with exactly what I wanted. Staff very helpful, friendly, and knowledgeable. They were the 4th place I stopped at and should have been the first.

Ji
Review №53

Always immediate and personal service. Alot of choices in quality and price. I never even look anywhere else anymore.

Co
Review №54

Ron was super helpful, from the first phone call to the final walk through and sale he was polite, courteous, and knowledgeable. I enjoy slumberland and look forward to our next purchase.

Ri
Review №55

Everytime I go in there they never have what Im looking for! Great location and very nice and helpful people. I have only bought one item in there that I couldnt find anywhere else. That to was unusual. We bought a bed there in the past and they got the order mixed up and we had to wait some more. It is a great store but I have a hard time finding what I need!

Su
Review №56

I bought a couch from you that is very comfortable I like the 25 dollar appreciation coupon you sent me and I used that for a lamp I like.

pe
Review №57

I would go back again they have great service.They go out of your way to make sure I s what you want

Mi
Review №58

Ron did a great job helping me find the couch I was looking for! He didn’t push me towards bigger/pricier pieces and had a wide range of knowledge on their furniture and was happy to look up anything extra for me! Slumberland had great prices and even their pieces that were on back order would have been delivered sooner, and cheaper, than what other places quoted me.

Ma
Review №59

The customer service was awesome!

Bo
Review №60

Just love the dresser and love seat we got last year. So we came back and got two more matching dressers and the matching sofa.

Jo
Review №61

Knowledgeable, responsive, non-pressure salesperson. Pursued all options to identify available discounts.

Ca
Review №62

I bought a rocker recliner, I love it, and I also bought a new bed, its going to be delivered on Wednesday. I hope its going to be good. My sales guy was great, he asked if I had any questions and then left me to try out the recliners. I found one, and I picked it up that day. I slept in my chair last night. Very comfortable

ji
Review №63

Good selection and competitive priced

Ma
Review №64

Worst experience I have ever had buying furniture. Delivery date moved back 5 times, even though they promised I would have it before my baby was due. Finally 4 months after ordering they come to deliver part of the couch and the ottoman (full couch still wasnt in) and the ottoman is the wrong color and they cant fit the chaise through our standard size doorway. Delivery people said that it happens all the time yet I was never told when purchasing this in store I would need a double door entrance to get this couch. I will never buy from Slumberland again and definitely do not recommend them after one thing after another went wrong.

Pa
Review №65

Great service! We are in full living room remodel. Needed to bring pillows/cushion home to help match. Tom said that was no problem. HOM and Ashley said no. Result...we have a match...and sale! Also...Tom was h

Ka
Review №66

Ron made an overwhelming decision process fairly quick and painless. 100 percent satisfied with our shopping experience!

Do
Review №67

Customer service was great. AttentiveAnd not pushy. Gave us time to look at merchandise. Was available and friendly for questions. When we returned to the store he remembered us and greeted us. Will continue to shop at Slumberland.

Be
Review №68

Ron welcomes us with a warm smile each time we walk into Slumberland. Today was no different.He is attentive to our needs and takes his time to respond to questions.Ron is an excellent person to work and you walk away from the store feeling satisfied. I would recommend Slumberland anytime to other people because of Ron

Ti
Review №69

Great customer service Sean worked hard to make sure I got what we needed

Ka
Review №70

The staff at Slumberland is so inviting, helpful and knowledgeable! I worked with Tom and felt well taken care of. Great advice! Thanks again, Slumberland!

Ro
Review №71

Would shop here again without hesitation. They (Ron) helped us find what we were looking for and answered our questions without putting pressure on us to buy something.Can’t wait for our delivery to arrive!

Bo
Review №72

Friendly, efficient, very helpful, love my furniture.

Jo
Review №73

Great service! Ron was quite helpful!!

Li
Review №74

Tom was our salesman and he was great with my 92 year old mom! Thank you so much.

Ba
Review №75

Tom was very helpful in telling us about the recliners and making us aware of the reliability of the motor in the electrically driven chairs.He was not there when I came back to order so someone else helped me place the order. I was given plenty of time to search for an appropriate color. It will take 10 weeks to get the two chairs but we will be in our new townhouse by then and eager to relax and watch TV in our comfortable chairs.

vi
Review №76

Lavar Hicks did an excellent job, he found us exactly what we were looking for within our budget. I strongly suggest asking for him if you visit the store.

ka
Review №77

Happy to report that I was able to find a rocker/recliner in stock and ready for delivery! Had been to two other furniture stores right before and wasn’t having any luck. Thankful to find just what I needed! Good service too!

Ad
Review №78

Atmosphere is booming, Kiel our sales associate is not only knowledgeable but very friendly would recommend anyone that has furniture needs! Definitely earned my repeat business!

Tr
Review №79

Welcoming, friendly, and knowledgeable about product and inventory. Easy transaction.

Jo
Review №80

Tom was very helpful. I am a return customer. Always have a great experience and feel as though I got a fair price. Thats why I keep coming back!

Ca
Review №81

Called from out-of-state to inquire about buying a mattress fro my daughter who was moving to Rochester. I spoke with Ron and he went above and beyond on answering all my questions clearly and concisely. I made the purchase over the phone and was delighted with the next day delivery.Great job Ron and thank you Slumberland Furniture!!!

Gi
Review №82

Ron was our salesman. He was so knowledgeable about the products, not at all pushy and very personable. He was there to answer questions but would leave us alone to discuss and decide on our purchase. He was everything a consumer wishes for In a salesperson; but, rarely finds. Slumberland, hang on to this man!

Ca
Review №83

Tom was very knowledgeable and willing to answer all of my questions and explain all of the options available. He gave me time and space to look at what I was interested in but checked back often enough to help with my decision making. I was very satisfied with my experience and will shop there again when I am looking for furniture.

Jo
Review №84

Easy buying experience. Went in looking for a mattress and box spring. A gentleman named Sean came over and answered my questions and showed me some options. No high pressure sales tactics. Let me browse and try things out for a bit and when I had made a decision was very helpful in ordering what I wanted. Was pleased to find quite a few options in my lower price range as well. Good experience overall

Sh
Review №85

Had a great experience so far ordering my furniture. The entire team was available to answer my questions and took the time to offer suggestions & solutions for an alternative when my initial choice was going to take longer than anticipated to get in. Would highly recommend!

An
Review №86

Friendly staff. High quality furnishings. Great pricing. On time delivery. Your first choice in furniture.

Li
Review №87

Very positive black friday shopping experience. The small but growing group of customers were greeted at the door upon opening by the few staff that was scheduled, very helpful and patient yet trying hard to help everyone coming through their door.

Al
Review №88

I had a complaint. The manager reached out to me personally and helped me solve the issue, he was very nice and professional . I appreciate the contact from the business, made me feel like they value me as a customer. My items arrived and they are just as nice as they were in the store. I also like the fact you can shop without being bothered with sale pitches. The sales associates let you shop and you find them with questions, versus them following you and hounded you to purchase something. Which for me and my family is more comfortable setting. I will go back and shop again.

mi
Review №89

Rod was great. Not pushy, no high pressure sales tactics. Showed us exactly what we came in for and didnt try to sell us anything we didnt ask for. Perfect transaction. Well definitely be back.

Ga
Review №90

Very knowledgeable,helpful and pleasant salesman. He went out of his way to keep us safe from covid

Br
Review №91

Very profesional

Da
Review №92

We had a great shopping experience at Slumberland. Tom was the best! He gave us time to look around and was available for our questions. He was very knowledgeable and forthcoming with information on the products. Most importantly, he was kind and provided excellent customer service. Highly recommend Tom at Slumberland Rochester, Mn.

Th
Review №93

Great customer friendly store, that the employees go out of their way to make sure the customer is satisfied. I would recommend this store to anyone looking for furniture in the area.

An
Review №94

Extra impressed- the floor manager Ron was so helpful and kind. We came in looking for bunk beds and the offers for discounts/sales were impressive. My daughters also love coming here to search for all the spilled decorations scattered throughout the store. Top of the line experience!

Jo
Review №95

Great service, give you all the information without the high pressure, enjoy working with Shawn

Re
Review №96

We have shopped at Slumbetland a few times now, and this experience was a great one too! Lavar, from the Rochester location came up to us right away, was very helpful in finding the sectional that would fit in our livingroom. We will be back! Thanks Lavar!!Scott and Rebecca

Su
Review №97

I was just in the browsing stage for a recliner. The staff was friendly and available but NOT pushy. My husband and l were able to look at and test all the chairs comfortably at our leisure without being bugged. Well go back!

Ju
Review №98

Sean was a great help with giving me options while looking for a new recliner. I ended up purchasing right away. The guy that loaded my car was also very helpful. Great experience!

R
Review №99

Josh personally called me about some issues I had in the past. His apology sounded sincere and made sure that I felt reassured about making another purchase. These are steps he did not need to make. I feel like he valued my interaction and personally wanted to make sure I was happy. Which I am very happy now.Thank you josh for fixing a bad interaction.

Ti
Review №100

Great service from start to finish….

Information
27 Photos
100 Comments
4.6 Rating
  • Address:4909 US-52, Rochester, MN 55901, United States
  • Site:https://slumberland.com/stores/-m2-rochester-mn?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=M2
  • Phone:+1 507-288-3887
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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