This is the best Caribou I have been to. It is run very efficiently. I go early in the mornings on weekdays, and the girls in charge do an amazing job. The drinks are almost always perfectly made.
The barista was very nice and helpful. However the breakfast sandwiches/items were very very bland. Asked for salt and pepper, was informed that they have none and it wasnt even an option for them to order. If you do not have the capability of allowing customers to at the very least salt and pepper their food stop serving such bland food.
Wow! I used to work at caribou, and the two girl baristas here were just chatting away. Ignoring when the steam stopped and taking their jolly good time making the drinks. Really surprised.
Great coffee all around! I love that theres one right at at Mayo as I was needing a great cup of Joe! I wasnt disappointed
Always a pleasant experience coming here! Being able to order ahead is so incredibly convenient and its always a quick in and out. Everyone that works here is super kind and friendly! Havent had a single bad experience at this location
Friendly staff. Short wait. Delicious cooler. Good price.
Came here yesterday for an vanilla iced americano, it was the best Americano I’ve ever had! Got to work before I realized they forgot to add the vanilla that I ordered. Returned today and they replaced the drink on the house! Left a happy customer! Extremely efficient and clean area! 10/10 will return again!
Over priced, poor inventory management. Seem to run out of basic items like napkins frequently.
Real good. The girls who serve you are hard workers.
Fast friendly service. Located in Kahler Inn Suites building. Rochester MN
Delicious but very slow service and everyday out of a lot of menu items. Try Starbucks across the street!
Great coffee. Great service.
Caribou is pretty consistent with their drinks. Was so glad to see that the green tea latte is now on their regular menu (been awhile since Ive been to Caribou). This is more of a grab and go store and right now with this covid thingy they dont allow any inside seating. There are a few tables outside. There are also a little seating in the hotel that is attached. But you arent guaranteed to find any seat which is not good when you need to wait for someone who is at the clinic.
Sandwiches wore bland no solt or pepper
This seems to be the only coffee place open in the downtown area on Saturdays now, which unfortunately makes them very busy during peak hours. The staff here are quick, efficient, and very patient with.... Frustrating customers. I appreciate them being open so I can have good coffee on my break when I work on Saturdays.
Ive been patronizing them 1 or 2 times a day. Go in to get change will not give change without a transaction. Ill buy my coffee else where!
Delightful. Small but efficient and, of course, delicious. Super handy when youre visiting the clinic. Located between the two parking ramps. You walk right past it if youre parked in the Graham parking ramp.
Very crowded and long wait
Caribou coffee ☕ is the best coffee l have ever drank. The service was Exceptionally GOOD!
Very busy but good service
Coffee and tea is good. I am here for Mayo Clinic. I normal go to Starbucks back home (they always get my order right and give me a straw with my hot beverage no problems) however this place made me feel like it is a big deal and they are doing me a favor giving me a straw. Which is my preference as a customer to use a straw with a hot drink which is not hard for the staff to accommodate. (Without making comments)Customer service is very important in a bussiness like this. We come here with enough stress, we should not have an issue two days in a row with different staff members over a straw for a hot beverage! Is there a company policy stating no straws for customers with a hot beverage? 😓
Friendly and great service with amazing smiles. Hot rasberry white mocha!!! Is on point! Gotta get that white chocolate though!
The place is crazy busy. The cold coffee was good and the breakfast burrito was hot and tasty.
This Caribou is very convenient when staying at the Kahler and also to Mayo Clinic. The two individuals working today were helpful and kind. They gave a coffee ground recommendation that I was able to brew in my room. They also provided me with a cup of half and half at a small charge to go with my coffee this week. Very appreciative for this Caribou at the start of a rough, busy week!!!
Staff was very short and came across as rude, very unpleasant considering I find the opposite at most other locations. As a location that serves a lot of travelers I would hope that they would at least try to create a welcoming atmosphere.
Friendly and fast!
Hands down worst service ever. I keep coming back given its convenient location hoping it will get better. Its like a revolving door with new employees who do not care about anything except trying to leave their shift early. This location was pretty solid when Grant was the manager. Was one of two customers in the afternoon at 2:45 and the barista had to look at the screen 9 times to make the mocha. Pretty interesting...
A supreme coffee experience unlike its rivals, distinct in character and boldness. Indeed a new path to the coffee fields, a new roasting persona, and a taste that is both elevating and undemandingPeirce the veil of retail sameness and revel in a coffee revolution!
Staff was super friendly. Store was clean and conveniently located by a hotel. I ordered a plain coffee, which was available even in the late afternoon and still hot. Cream and sugar were well stocked. I only wished they had space for lounge seating that didnt belong to the hotel lobby.
Love love loved the hot cinnamon tea- curled up in my hotel next door with it! Super close and good service 👍
This place is a dirty hotel. I came up to my room and noticed sink was not washed very well. I set my suitcase on my bed to unpack and felt something under my toes. It was some kind of nasty food that flung off my foot. I looked under the bed and it had not been vacuumed in a while. I sat in the desk chair and it was broken. I fell out of it. Stains on the carpets. Just a dirty place. I dont recommend this establishment to anyone.
I am a loyal for years customer with Caribou but disappointed in customer treatment. Total disregard, no eye contact, no thank you. Wont frequent this site. Many other Caribou options in Rochester. All it takes is a smile and thank you.
Always good for a quick cup. Better than Starbucks imo.
The best coffee around!
Worst location in Rochester, actually probably all of Minnesota. The few good staff that they had are gone. Now its mostly rude and incompetent employees who will rip you off on your order.
The cinnamon coffee ncake is divine.low key better than Starbucks and i go to starbucks 5 Times a week.coffee here is good to but no dairy free stuff so i couldnt enjoy any of it
Great coffee. A little small inside.
Excellent service, Joel at the Kahler inn location was fantastic, a great costumer service guy!!
Great coffee and friendly staff
Very friendly and help out very nicely
Friendly staff and good work service
The coffee coolers taste like water even with 2 extra shots of espresso. These is my 3rd bad experience here so I guess its not a fluke. Ill never come back to this location
I work night shift in the Charelton building and myself and co-workers used to stop in every night for a latte before our shift but had to stop, it has become uncomfortable walking over there as it has become the local meeting place for men, not sure of there culture, but it is uncomfortable for me and some of my co-workers. I realize they have a right to hang out there, but its like its become there territory. Lately they even have one of there vehicles pulled up and there music blaring. I feeling like Im intruding in theyre space.
Great joe.
Great coffee drinks an baked goods here
Great beverages and friendly staff
Caribou is always great. Service at this store is a little slow. Just a little slow. Nothing major, but less than 5 stars.
Hours are stellar for this caribou thats close to everything! Short wait. Friendly staff. Convinence factor is great!
I moved to FL and miss Caibou. I go whenever Im back in town. Awesome Chai Latte. Always treated nicely.
Great place
Near Gonda Building for quick in and out
AWESOME coffee & THE BEST shortbread cookies!
The service at this Caribou was no different from any other caribou Ive been to. It was awesome!The employees communicated excellently, cared enough to ask about my day, and even had some chat with 3 of them on different occasions.The location of this Caribou is unique. It is inside the Kahler Inn & Suites so there is an entrance/exit from inside the Kahler. There are seats in the Caribou and there are also seats of Caribou inside the Kahler which remain accessible even after Caribou closes. The cafe itself isnt that big but has everything that any Caribou has to offer!
My daily patronage of this location for the past 10 years has come to a close. The Caribou dark roast coffee remains the finest (five stars) but not this locations management and staff (minus three stars). I could go on accepting the long lines but not the gas station quality service. Ill be walking a few blocks and find a new favorite coffee shop.
Great coffee. My favorite place
Coffee is great but I work late and if I want a little pick me up at 10:30 they are never open but online and the sign says open till midnight, this has happened multiple times.
Great service and food
Sunday June 18 I had a round casher she didnt know what I was asking and asked ask someone and they said they cant make a blended Mocha. I always go to the one on Market place Dr and they can make it for me and at the Mall Hyvee and both Drive throughs so I dont know how hard it is to blended up a mocha ice and mocha blended I work in Panara bread we can do that also and starbursts can do that to I dont know if I will ever be back I have got one in your store be for.
Were very nice and had good options. And convenient in Kahler.
If you live/work in downtown Rochester, youd appreciate the timings of this location. Staff is friendly at 5 AM and at midnight.
Great employee making the coffee.. expensive for one mocha coffee
Good snacks. Good coffee
Always a great time with friendly staff.
Great coffee. Friendly people
Yummy and I needed the sugar!!
Nice place to get coffee
Great service
Great iced latte
Great but pricey
Awesome coffee and very friendly staff!
Omg love it
I dont prefer their coffee at all, sorry. Im a Starbucks guy. We came for the wifi and late hours. They were open until 11pm. Thanks!
They were not open
Nice coffee, only few places to sit
Great coffee and drink choices,
Very good coffee
Way better than Starbucks!!!
Gotta love coffee
Nice place
Great coffee
Excellent location for coffee.
I love this place!
Is opnen when need it
Very nice place
Great coffee!
Great coffee
Great shop
Awesome
Who dont like Caribou
Love coffee
Good coffee
Lit
People sure tastes but it is best for me بالنسبة
The place is very cool and quiet and the options are excellent