I couldnt be happier! If you’re looking for a stone fabricator in or around Rochester you absolutely need to use North American Stone. They are the best!! I had to reschedule 3 times because of delays with cabinets and they were able to help me each time. The templating process was so stress free. I’ve received some many compliments on the placement of the pattern of the stone. and the installation was absolutely flawless. Their expertise experience was evident each step of the way.
I could not be happier w this company and products! This should be your first and last stop while shopping for granite etc. it was a wonderful experience from start to finish. Ali my salesman was great. Dave the owner actually comes and does the measuring. The install crew of 4 nice young men were clean- respectful and kept me apprised from start to finish. And Chris the plumber was very nice - booties- mask and very knowledgeable! I am so happy to be able to recommend such a wonderful company!
I was more than impressed with the quality of the workmanship from the owner and salesman to the guys who measured and cut the stone and then to the guys that delivered and installed it. They did a wonderful job, they were on time, very polite, knowledgeable, answered all my questions, very careful as to not damage any walls, appliances, etc, even laid down cardboard on the floor, cleaned up afterward also. I would recommend them as a first choice when doing any type of kitchen remodel. They also had the best price.
What a talented group of individuals who work at North American Stone. Sam, Dave, Ali, the installers and Chris Alexander who completed the plumbing. We were so impressed with the expert attention and quality craftsmanship that everyone showed us on our remodel. We highly recommend them and we consider ourselves very fortunate that they were able to work us into their schedule and complete our job. We could not be happier and we would recommend them without any hesitation.Rosemary & Charles Z
North American Stone is amazing! Sam was so helpful in finding exactly what I wanted for my granite counter top! I talked to Sam and told him my plan for my kitchen and I picked out a granite top. A week later Sam asked me to come in so I could take a look at a different style granite. I was blown away at the granite he found, best part is that it was the same price! I got 4 estimates, North American Stone was the least expensive and they made me feel the most comfortable during the sales process. The installation team was clean and very friendly. They laid tarps on my hard wood floors to protect them, once they were finished they showed me the granite countertop and explained how to seal it myself! I am SO HAPPY and will recommend these guys to anyone!!
Without a doubt North American Stone, a family run business, is the Best. Our counter top designer, Sam, was helpful, patient and took time to explain different types of stone and to understand what we wanted. Our visits to the showroom to select our stone were always unhurried, service oriented and unique to our needs. The selection of stone was wide and varied with so many pieces pleasing the eye. Our final selection was perfect for us. Installation: The North American Stone installation technicians were fantastic. They arrive punctually and set to work right away. They were polite, neat and took pride in their finished product. As a crew they worked well together which reflects well on their employer and on their team leader Jeff. I highly recommend North american Stone for your project.
We had the most amazing experience with the Julians. Sam Julian was extremely helpful with educating us on Granite countertops. Then the selection process was made very easy, we were sent home with numerous samples. Once we made our selection, the pricing was very favorable. The measurements were done very professionally. The installation crew were very personable and professional. They explained everything they were doing and cleaned as they went. Bottom line, were thrilled and would recommend this business highly to everyone.
We have had the most amazing experience with Sam and the entire team at North American Stone! Everything was so easy and seamless! The customer service from everyone including the team of guys that came to my house to do the installation was outstanding. Sam was so great to work with and helped us every step of the way. We couldn’t be happier with the final product! Hands down we recommend North American Stone!
2 reviews5.0 star rating 9/6/2017We had our first experience at NAS, and after searching every granite store in Rochester, NAS is the absolute BEST! Every person is professional and honest. We worked with Sam Julian who was patient and offered great advice. We selected granite slabs that had fissures in them from one of NASs local purveyors, and NAS rejected them. When we couldnt find other slabs, Sam continued to work with us to find the right slabs. NAS fabricates, takes out the old slabs, installs a cooktop if you have such, are cautious about the cupboards so nothing gets scratched, they clean up after the installation, and make sure everything is perfect before leaving. I could write volumes about our wonderful experience, but the summary gives you an idea just how great NAS is.
I would give 10 stars if I could - amazing experience from start to finish! Fantastic people to work with. We had a tear out and re-install and it was a seamless process. Installers were extremely professional and excellent workmanship. Call them today!
We worked with Sam and the team and the entire experience was wonderful. The assortment of choices was excellent but more importantly was the customer service to back up the product. Not only did he provide excellent support during the selection process and during installation but equally and maybe more importantly after the island and countertops were installed. Would highly recommend using NAS to anyone looking to build or upgrade!
We had an excellent experience at North American Stone from start to finish. Sam helped us pick out beautiful granite counter for our house that would match well with our off white cabinets and our design taste. The measurements and installation went great as well with Dave. The sinks in the kitchen and bathrooms all matched our decor style. Jeff and his installation team were very friendly, curiosity and efficient. From top to bottom everyone was professional, knowledgeable, timely, and easy to work with. We are extremely happy with with the finished product and now enjoy our remodeled kitchen, powder room and laundry room much more! I would highly recommend NAS!!!!
We are so happy with the work we had done by North American Stone. We got granite countertops for our kitchen and LOVE them! Ali recommended we try moon white granite and it looks awesome! We really liked that we got to meet the owner Dave when he came out to measure. Hes super nice and answered all of our questions. The installers, Jeff and Rob, did a great job and even swept the kitchen floor when they were done. We really liked buying from a locally owned family business. Everyone was so helpful and friendly. Definitely check them out!
The entire staff was great. The countertops look beautiful and they did a great job with the seam!
North American Stone was an absolute pleasure to work with from start to finish. I received multiple quotes from businesses in the Rochester area and decided to go with North American Stone. Fantastic choice as everyone associated with this business is friendly, knowledgeable and professional!I made 2 different visits for quotes and talked to Sam and Ali. Both were extremely helpful. Ali made a few recommendations which I’m glad I took!Scheduling was easy and arrangements for a plumber to arrive after the install on the same day were made. Everyone was on time every time for all appointments.Dave and installers had the granite counter tops and sink installed to perfection in no time. They removed the old counter tops and left the kitchen spotless after clean up.I could not be happier with the end product and would not hesitate to recommend North American Stone to anyone.
I would give more than 5 stars if I could.... The guys over at north american stone went above and beyond all the way through from start to finish... Absolutely fantastic customer service throughout, even surprised me with an earlier install date!!!!!! Thank you very much Jeff and Dave, I will be sending all friends and family your way.
Fantastic to work with--from start to finish. Ali was great--efficient, knowledgeable and responsive. Dave was on time and thorough with all the measurements and prep for the job. The crew did beautiful work and cleaned up everything. Love our new kitchen and bath countertops! Would recommend these guys to anyone looking for good quality and great customer service.
These guys were awesome. Ali, Jan, Dave, and Sam were all very helpful in helping my husband and I choose a beautiful granite countertop. My installers Jeff, Mike, and Rob were very skilled in their installation. They were very careful and neat and didnt mind that I watched them do their magic. I cant thank you enough for making my kitchen beautiful!!!!
We got six different estimates for granite countertops in Rochester and while all were more or less competitive, North American Stone rose to the top of our list because of Jan, Sam, and Dave. This 18 year old family-run business met all of our needs from pricing through installation and follow-up. At each step of the way from the minute we entered their showroom, we were impressed with their professionalism, kindness, advice, and high quality workmanship. Most important to us was their willingness to provide and coordinate all aspects of the project from tear out to installation, including plumbing and electrical work. The installers were a joy to have in our home. We cannot recommend North American Stone highly enough.
Our experience with North American Stone was phenomenal. It is a family owned business that feels like one! The process felt as if we were speaking to a family member and not an overly aggressive salesperson. I have recommended this company to many friends and 100% felt equally satisfied with their service. Well done North American Stone!
What an amazing experience!! From start to finish the entire team at NAS was terrific. Sam took care of all of our needs in the showroom helping the entire way. Jeff and his team of John and Rob (sorry if I got the names wrong) were very professional and understanding of my inquisitive nature watching them transform my kitchen and bath. I would recommend NAS to any and all who ask! Thanks again!
The work done by Dave, Jeff and Rob was truly professional. I am more than pleased with the results. All in all everyone was a true pleasure to work with and the end product was beautiful. Would highly recommend this company and certainly will call them again when I am ready to install my kitchen backsplash. Thanks Sam - great job.
Jeff and Dave left just an hour ago after installing my granite counters. I couldnt be happier with the excellent job they did. Not only did they do an excellent job, but they also were more then personable and seemed to love their work. In my dealings with them and also with Jan and Ali, I was extremely impressed with their approach. I cant say enough good things and would highly recommend North American Stone for any work you are contemplating.
The best part about building our new house was working with NAS. Sam was amazing from the beginning of the process through the end. Prices were great, installation was perfect, and customer service was phenomenal. I would highly recommend NAS to anyone. If I could give them more than 5 stars, I would!
From the first time we walked into the showroom through to the completion of the installation of our new granite counters, we experienced nothing but personal attention, professionalism, and enjoyment in dealing with everyone at North American Stone. Ali pointed us toward a different granite than we were originally looking at after we brought in a cabinet door to check the colors. We couldnt be happier with the suggestion and love the final product. The installation crew was amazing as well. We were completely comfortable with them being in our home and the level of professionalism and personal attention was great. Daves follow up and wrap up couldnt have been better. Wed recommend anyone looking for counters to come here and have already told a neighbor and a coworker about our experiences.
Had granite kitchen counters installed In April 2016 by North American Stone. We cannot say enough nice things about the folks there. The installers were such a pleasure to have in our home. After installation we discovered a minor flaw in the granite. Jeff came out and fixed the issue to perfection. This company really does stand by their materials and workmanship. We would highly recommend them for any stone work. John & Lisa Gebbie
I highly recommend this company, great workmanship and customer service. They installed our kitchen and bathroom counter tops and did a beautiful job, we had an issue with the kitchen sink and they took care of it quickly and neatly.
Our experience at North American Stone was FANTASTIC ! From our first visit to the store to the installation of the counter tops, was a positive process of learning & choosing the perfect granite for us. They are a true example of a successful family business where everyone cares, takes pride in their work and delivers the ultimate in customer service! We are thrilled with our new granite counters from North American Stone!I would like to Thank Jan for all of her terrific help & advice regarding the granite, kitchen sink and yes even paint color in our beautiful new kitchen. I would highly recommend NAS to anyone interested in new counter tops & can assure that youll be extremely happy with your end result from North American Stone!
I would highly recommend North American Stone to anyone looking for an excellent selection of granite and top-notch customer service. They had an extensive selection of gorgeous stone, including remnants -- we receive compliments every time our guests see our unique leathered granite countertops. Customer service during and after installation has been wonderful with answers to our questions just a phone call or email away. Thank you, North American Stone!
North American Stone helped me build the kitchen of my dreams. Sam and Jan helped me with every last detail, and I cannot say enough about their professionalism. After visiting every granite yard in the area, I am so thankful to have chosen to work with NAS. I cant wait for my next stone project to work with them again!
Sam and his employees were great to work with. My first time buying granite and Sam was very helpful. My counters are absolutely gorgeous. Would highly recommend them.
Sam and Ali were great! Best granite/ quartz company in the ROCHESTER area. Very reasonable prices and excellent quality stone and install
They did an amazing job on our kitchen. They were fast and very professional would recommend to everyone. Be a very picky contractor I was nervous to have anyone do anything on my own house and very pleased with there craftsmanship and speed.
Working with Ali and North American Stone was a joy. From the selection process through installation it was easy and the quality of product and workmanship was outstanding. We would absolutely use them again.
Fantastic job on our kitchen countertops. Many thanks
This is a family and team of consummate professionals. Experts at their craft, attentive to inquiries, committed to high level customer satisfaction. I would recommend them wholeheartedly.
They did our countertop sink and faucet. Great company and crew. followed up with us and handled a trouble spot with the faucet we purchased with them with ease. great place, will buy more from them.
We would highly recommend North American Stone. From the minute we first walked into the showroom until the work was finished everything was great. Ali, our salesperson, is very pleasant, knowledgeable, patient in explaining things, answering questions, flexible in coordinating the job and always just a phone call away. The craftsmanship of our quartz countertops is perfect. The installers did a wonderful job with counters, connecting cooktop, new sink and dishwasher. Ali coordinated getting some additional plumbing work done with Gatti plumbing. The job was done on schedule and in the time frame we were told to expect.
I highly recommend North American Stone!!! Our experience could not have been better!!!! Ali, our sales person, was helpful, knowledgeable, patient, and not one bit pushy !!! Jeff was meticulous in the creation of the template used for our granite countertops!! That expertise paid off with perfect granite countertops!!! Jeff continued that attention to detail in the installation process. In addition, he created a nearly invisible seam. Again, he wasnt satisfied until the seam passed his very exacting standards!!! (The seam was required only because of the expanse of our peninsula.) I should mention here that we were involved in the process of determining how the slabs would be utilized and cut. We particularly appreciated this involvement as we were able to include what we thought were the most beautiful aspects of the granite we had chosen. Chance, part of the installation team, also paid the same attention to detail as is expected of a very skilled professional. I did extensive research trying to determine who we would use for our granite needs. My wife and I had a good feeling about North American Stone. They truly surpassed our expectations. When we are ready to do our vanities were going straight back to North American Stone!!!
I love their work! We used North American Stone to install granite in our kitchen and later in our master bathroom. The kitchen installation was a big job but could not have gone more smoothly - over the course of a day all the different pieces of the puzzle showed up in sequence - granite, carpenter, electrician, plumber etc - so that the whole job was totally done by dinner time and I had my beautiful new kitchen. Dave does a great job both technically and aesthetically and had great ideas about how to lay things out - he suggested a new overhang and we love our additional seating.We actually had a small error with the quartz in our bathroom but they could not have been more helpful or generous in fixing the problem so they still rate 5 stars. I would not use anyone else if I need more stone work done in my house. They are professional and friendly and their pricing is very reasonable for the quality of work.
When redoing any part of you house it can be very stressful, however Sam and his team could not have been any better. They helped me and my wife through the whole process. I would only recommend Sam and his team to anyone looking to get any kind of counter tops.
Dave & his crew were Awesome for all our tile, granite, & building a custom shower. I would Highly recommend him & his team!!!!!!
This has been the third time North American Stone (NAS) has done work at our home, providing counter tops for two bathrooms and our rather large kitchen project. The experience has always been excellent, from the store staff to the installation crew.Dave, the owner, is personally taking measurements and is on site for the installations, together with Jeff, Rob and Steve. It gives you the assurance you are in good hands. The work is performed professionally, efficient and clean and the team is super courteous and friendly.Ali is patient and knowledgeable, guiding customers through the selection process.We would recommend NAS anytime and will use them again - unfortunately we are running out of projects - for now...Thanks NAS team !
Great experience in the store. They seem very knowledgeable and helpful. Would definitely go back again.
We would highly recommend North American Stone! They offer exceptional products, as well as, exceptional service-we couldnt be happier!
We had a difficult job with intricate shaping, they completed the job perfectly the first time, with great craftsmanship and wonderful customer service. I cant recommend anyone else, they were great from start to delivery!
Ill start by saying I am not the easiest person to please and am fully self-aware that I can be a PAIN-IN-THE-A$$, especially when I am paying good money for something. I have nothing but glowing, positive, wonderful things to say about Sam, Dave, and the entire NAS family. They are simply amazing and I am so happy they were recommended to us. After buying a home, immediately demo-ing the kitchen, and having a ton of snafus during the remodel over the past 6-months (absolutely NONE of which was their fault), NAS was THE bright spot in the whole process. Sam has was like a mini-counselor/advocate for us the past few months. He regularly checked-in and genuinely cared about how things were progressing. He went SO above & beyond to help us and make sure the ENTIRE kitchen turned out exactly how we wanted- not just our countertops. From helping us to navigate dealing with Home Depot to recommending a new contractor to install our cabinets- I can honestly say re-doing our kitchen would have been 56789065 times more stressful without Sam. From the showroom to the on-going customer service to the install everything was wonderful. We are SO happy to finally have our beautiful counter tops installed and cant recommend NAS enough. I wouldnt even consider going elsewhere after working with and getting to know the crew. Thank you all again!
In addition to great products--we elected to go with quartz countertops but their selection of other materials is extensive--comes a great deal of experience. The owner made a small but essential recommendation to our kitchen renovation plans--nothing to do with counters--that turned our layout from good to great...and now with our new quartz countertops...to excellent. Every bit as important as great advice, however, is the support after the installation. We did not have the cooktop when the counters were installed (backordered). The installers said that if there was any problem at all with the installation that theyd return to make adjustments. Sure enough, the cooktop dimensions were not precisely as advertised and it didnt quite fit. The very next day the owner himself came out and adjusted the opening and installed the cooktop. Thats great customer service !
Great ppl to work with!
Best granite and quartz countertops in Rochester, theyre the best.