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Rochester Harley-Davidson
7180 US-14, Rochester, MN 55904, United States
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Rochester Harley-Davidson
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Ta
Review №1

Nice dealer excellent service in showroom. Loved seeing the dogs.

Ma
Review №2

What can I say?! John and Judy McGuire are tops, and my purchase experience at Rochester Harley-Davidson was just fabulous!The staff are top notch knowledgeable and friendly; the experience was welcoming and professional. Along with my 2003 Anniversary Heritage Springer FLSTSI, I picked up some great gear too, and a cool set of hand grips. I had a hundred questions... Judy and John (the whole team) had the answers and took care of me in a very welcoming, friendly, and professional manner. I really appreciate Rochester Harley-Davidson.

An
Review №3

This family owned business is amazing! The employees and staff are always friendly and a pleasure to talk to and work with. Harley Davidson bikes and parts are consistently high priced everywhere but if you need something this location is the best around to get if for you. If youre looking for a bike ask for Judy and she can usually beat the prices of the other dealerships.

En
Review №4

Had a geat experience here, highly recommend Rochester Harley Davidson, very friendly staff.If you dont have one, you need one. I you have one, you probably need some cool accessories, get there, and get some

Ka
Review №5

Lots of fun things to do with the kids. Lots of Flys, ants and mosquitoes (should spray for all). Gun range...very loud and annoying

Ni
Review №6

Not much for clothing. Nice people.

Ro
Review №7

Friendly and knowledgeable staff. Ive visited a lot of dealerships over the years, and this one stands out.

Ti
Review №8

The owners are absolutely great. They took the time to find out what I was looking for, and were patient and very informative. Definitely the harley dealer you want to go to.

Sc
Review №9

Over all pretty good, friendly staff. But there inventory was not very good.

Br
Review №10

Very impressed with the customer service.

Ky
Review №11

Amazing owners and staff! Always willing to help you out when needed. Great selection of bikes, parts, accessories, and clothing. Service department is top notch. Thanks to everyone at Rochester Harley Davidson

Ke
Review №12

Its a great place to shop ! It has a great family atmosphere !

Da
Review №13

Great people. Thank you Vicky for the hospitality, and coffee. Needed front brake pads. Store opens up at 9:00, and was out the door at 9:01. Thank you to the service manager for fast inexpensive repair.

bl
Review №14

Great stopped by for a poker chip and ended up with a new Bike 😀

Du
Review №15

Great employee very helpful

Ma
Review №16

Awesome place. Very friendly.

ch
Review №17

Very friendly staff and easy to deal with.

ch
Review №18

Owner kept calling me kid. Asked him politely to not call me kid and he got all bent out of shape and went off. I guess age doesnt bring maturity. You would figure running a Harley shop he wouldnt be such a snowflake.

Ma
Review №19

Very knowledgeable & friendly staff! Large selection of bikes and clothing. Parts and Service Dept. very friendly, knowledgeable and helpful! A definite must for any Harley enthusiast!

St
Review №20

Got a new tire and front brakes replaced Very nice dealership. Fair prices

Ja
Review №21

The worst customer service I’ve ever had

ch
Review №22

Fast friendly service

Br
Review №23

Always a great place to go to visit and shop at

Ra
Review №24

Really appreciated the help and service from the staff.

lo
Review №25

Awesome people to visit and associate with

Ka
Review №26

Husband just for first bike! Absolutely fantastic staff, Judy McGuire rocks! Rick detailed and went through everything with fine toothed comb. Answered every question, gave good sound advice. Would recommend dealership to everyone.

Da
Review №27

Family owned business! Lots of locally marked attire, good deals on new and used bikes, also service for your bike

Ja
Review №28

Just had some major work done at Rochester Harley Davidson on a highly modified machine and when it needed some extra adjustments to dial in the Mastertune the next day they got right on it and didnt charge me anything. They are very knowledgeable and patient to explain things as well as show me this or that so I can better understand... Definitely recommend Rochester HD for any and all your cycle needs!!! Wont take my bike anyplace else... And you shouldnt either...

Tr
Review №29

Had my bike in after a wreck and they took care of me from start to finish! Corey kept me updated and worked with me on the things I wanted them to do and what I wanted to do myself. Bike looks fantastic and I couldnt be happier with the overall experience with everyone there that I dealt with. Highly recommend!!

Ja
Review №30

Very attractive Harley Davidson store and great service!! Thank you so much!

Ch
Review №31

We lost our son in a motorcycle accident...they loaned their brand new trailer and a 60k+ pickup to us so we could have bikes at our funeral service. Even going so far as to loaning an additional bike and storing them overnight in a heated garage so as not to damage them when we started them in the freezing temps. They dont even know us and they graciously offered this to us. To say we recommend Judy and Rochester Harley is the understatement of a lifetime!!!PLEASE, if you are going to buy a bike or need repairs, gear, etc...please give them your business. Very few people in this life are selfless anymore, especially in business, they are members of that very small and elusive club.

An
Review №32

I love Judy here, she is such a great Rep for Harley and this dealer.I brought My 16 SGS in here, that I purchased from another dealer and had to have the Pin code put in and fobs programmed.......they said no problem, and did it for free!!Service dept is great and helpful, even if you want to do the work yourself. Never had an issue with the parts department either, always willing to answer questions and be helpful in general.

Wa
Review №33

Love the service and the people!!!! Wont go anywhere else for reliable bike service!! Recommend this shop to everyone we meet!! Thank you all for being so wonderful! Judy and John...you rock!

Sc
Review №34

Plenty of variety and helpful staff.

de
Review №35

Nice dealership, nice selection. Typical Harley

Je
Review №36

Always make me feel welcome, call me by name, and always treat you like family!! Also make sure as a customer that you are taken care of. And point me in ways to get the most bang for my buck saving me money! A much needed thanks to the crew out there for what they do and a big thank you to John and Judy!!

Lo
Review №37

Gal behind the desk was really nice, friendly, and helpful. Owner...not so much. No reason to spend my money here ever again.

Sc
Review №38

The ladies there were so nice to me. Had a great time there.

Ja
Review №39

Nice place and helpful when shopping

Wa
Review №40

Great service. Fun employees

Ju
Review №41

Let me return boots i got as a gift 4 months after i got them. Not worn and allowed me to exchange not alot of places do this. Good quality and prices. Nice friendly employees.

Al
Review №42

I have a 2014 Ultra limited with 10500 miles on it, of those more than half were put on 2 up, what a great bike! I just had the 10K service down at the dealership and the bike is tight and responsive, what a great job!! Thanks John Judy and Jake!

Ka
Review №43

Super friendly staff - easy to find. Good tshirt selection.

Ja
Review №44

Found what I was looking for

Sh
Review №45

Judy will take great care of you! Awesome shop and service. Thank you!

An
Review №46

Great place! Helped us in troubled times

Ki
Review №47

Beautiful store,nice layout! Huge location, great selection and Staff was so nice...just awesome!

Ja
Review №48

Fun people

Je
Review №49

Great place to go. Very friendly, and knowledgeable staff.

Mi
Review №50

Good people and some great deals.

Da
Review №51

Very friendly and helpful.

Ve
Review №52

Charged me twice i had to dispute and wait for new credit cards.

Je
Review №53

I dealt with a few different harley dealers, but Rochester was different. I went there 1 time for a demo ride. A year later I went back again for another demo ride and the girl who signed me remembered me. Then I had my bike serviced there, they treated me like Ive been going there for years. Now its only place I take my bike. I couldnt asked for a better dealership.

Ja
Review №54

Off the beaten path, but worth a visit. Great staff.

Ro
Review №55

The owners and staff treat the customers with respect and are very willing to share their knowledge to help if you choose to repair and maintain on your own

Ma
Review №56

Great Service and Staff!! Always friendly and helpful!! Special thanks to Judy and Jake!!

Da
Review №57

Great service center, nice selection of clothing and bikes, great service.

Ro
Review №58

Very nice Store with friendly people especially Rick.

La
Review №59

The staff there was very helpful and friendly

Ab
Review №60

Judy in Sales - absolutely wonderful! Yes, I would buy another motorcycle from here again.Otherwise, over the course of the following 2 years, my experience with RHD has been negative.Dealer paperwork trail (work order, in/out milage) has been poor and I have had to request paperwork when leaving the dealer after a service. You know, when you get your oil changed in your vehicle, the shop shows you tire tread, fluid levels, break condition - nothing of the type here.The lack of communication is present. Two years in a row, coming out of winter storage, my bike has needed extra attention to details that were missed in the winter work order - wrong blinkers put on, clutch and break cables mis-routed (clutch cable though the middle of the handle bars, front break cable behind throttle cables that worried me about potential pinching, plus it rubbed the heck out of my clear coat), handlebars were loose - first day out of the season I was on a 635+ mile bike ride one way to KS. Coming into Des Moines, I stood up slightly to stretch and my handlebars rotated upward with me while going 65mph! Talk about a come-to-Jesus moment. Second winter - a concise list of instructions were failed to be followed - not all parts were powder coated as requested. The service department corrected their mistake, and Im thankful for that. It should not have been an issue in the first place, but you could feel the tension in the air and it was inappropriate how the mechanic snapped back to me he was just doing what he was told as he fixed the error.When I walk in the door, I feel disrespected and am ignored by most of the staff. If youre looking for a positive experience beyond just buying a motorcycle - be warned.

Ke
Review №61

Everyone there was so helpful and friendly, make you fell like family.

Ch
Review №62

I recently had some service done on my bike at Rochester HD, they did a great job! Thanks Jake.

Su
Review №63

Lots of variety. Depends on your pocketbook whether or not accessories are spendy. I found them moderate.

Ra
Review №64

Really nice guys . Sweet looking bikes !!!!!!

Ca
Review №65

Excelent service, they are frienly and very profesional work. Thank you very much!!

Ja
Review №66

Good people, great service

Lo
Review №67

Nice people, great service

Ma
Review №68

5 stars

J
Review №69

Amazing Place, Amazing People

Do
Review №70

Judy is terrific!!! Awesome service technicians!

an
Review №71

Workers r amazing

Ma
Review №72

Great staff ..... Always friendly !!

Je
Review №73

Thanks for your help it was awesome

Me
Review №74

Always makes me Happy!!!!

Sh
Review №75

Great shop just outside of Rochester.

Wa
Review №76

Great location for a motorcycle ride!

Co
Review №77

Nice shop,very friendly & helpful

Da
Review №78

Great dealer!

Al
Review №79

Always outstanding service😎

Ri
Review №80

Friendly and helpful!

Ri
Review №81

Pricy but awesome

Mr
Review №82

Expensive. Not many used bikes or new ones.

Sa
Review №83

Only there to drop a bike off

De
Review №84

Always a great experience at Rochester Harley Davidson!!

Co
Review №85

Best dealership in Minnesota!

Li
Review №86

Small,spendy,I was not impressed at all.

Ma
Review №87

Always great service

Yv
Review №88

I was a 1000 miles from home with a broke down motorcycle. They told me they had a 3 week waiting list. I will never recommend this dealership.

Ma
Review №89

Very friendly and helpful

Ke
Review №90

Way too aggresive.

Ji
Review №91

Good fast service

Cr
Review №92

Needs more clothing variety.

Ta
Review №93

Friendly staff

Ra
Review №94

Great people

Ma
Review №95

Great place

Ah
Review №96

Nice

ka
Review №97

Lots of help when needed

Tr
Review №98

Yuppie store...

Information
93 Photos
98 Comments
4.5 Rating
  • Address:7180 US-14, Rochester, MN 55904, United States
  • Site:http://rochesterharleydavidson.com/
  • Phone:+1 507-288-9050
Categories
  • Motorcycle parts store
  • Motorcycle dealer
  • Harley-Davidson dealer
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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