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Privateer Connection
2847 Lesslie Hwy, Rock Hill, SC 29730, United States
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Privateer Connection
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Ke
Review №1

I sent a buddy of mines to privateer connection to replace a set of clutches on a 06 Gsxr 1000. I removed the clutch cover bolts & oil. Brought fresh oil and a brand new set of clutches, took off all the fairings that was needed to be removed for the job to make it easier for (Chuck) the owner to do the job. Drop the bike off, chuck said it will take 2 weeks to complete the job.... that was in unrealistic since all the tedious work was already done. Still he left the bike because I ask him to support chuck’s business. Long story longer, chuck price gouged him and charge $219 to change a set of clutches and add oil to the bike. When 70% of the work was already done. Unacceptable terrible customer service I would never use his business again. I suggest you don’t either if you don’t like to be overcharged. I did a price check at the Suzuki dealership it would of only cost $85 lesson learned

Mi
Review №2

Great experience I recommend to anyone

St
Review №3

An old friend that always looks after me. Orders are quick and usually in the next day and he is fair on price.

Br
Review №4

I was out of town riding at Carolina Adventure World for the weekend. I blew out the bearings in my rear wheel on my KTM. I was referred to this shop by a local. They told me to bring my wheel and bearing set in and theyd knock it out for me, which they did in about 30 minutes. Not to mention it was Friday at 2:30 PM. I would not hesitate to give these guys a call, if I were local theyd be the only shop Id use for servicing of my KTM. Thanks guys, I really appreciate it.

Ki
Review №5

Thank you Chuck and Chris!! Amazing service and amazing work!! I appreciate you getting my Harley done so promptly!! It looks amazing!!! 😁😊😁

Ro
Review №6

I have used this business for over 10 years. They gave great service, stock and friendly staff

Jo
Review №7

I love working on my motorcycle but when it comes to something I cant handle I always bring it here. These guys have always done absolutely amazing job and Im always very impressed at their quality of work, I highly recommend them.

Ja
Review №8

Very good priced parts and labor. Employees are very knowledgeable and friendly, highly recommend their services!

Ra
Review №9

This place is great. If you have a motorcycle or dirt bike of ATV you will need them serviced. When you do you need these guys. Honest work. Great prices. My go to for my bike service.

Ch
Review №10

Chuck is a great guy and took lots of his time to educate us on how to properly maintain a bike we bought from him.  Very rare these days!  His shop has everything you need from dirt bikes to all street bike needs.  Highly recommend for sales and service @ Privateer Connection.Thank you Privateer Connection!!

ca
Review №11

2018 ktm xc-w 250. I had Chuck upgrade springs and valving for my weight. I am 240 lbs without gear. It transformed both my motorcycle and my ability to drive it. I did not expect such a drastic difference. I was able to ride easily twice as fast and with zero fatigue. Before I had to stop and catch my breath between loops and always be last in line. Now I can just pin it and keep going. What an upgrade! Yes, it is expensive. Yes, it is worth it.

Jo
Review №12

Awesome prices great people.

ke
Review №13

If you own a Harley you know how it is when you take your. Bike to the dealership.its expensive and you have to wait a while before they get to yours.so I take mine privateer for tires and a problem with the bike cutting off at different times.well Chuck and his crew found the problem and it was a relay and they fixed it no charge .try that at the dealership.great service and you can talk with your mechanic.

Cl
Review №14

I called every service center within an hours ride to get quotes for a tire change and oil change. They beat out everyone else. Service was just fine, too. Ill continue to price shop, but I expect these guys to continue being the best as most other shops are charging an arm and a leg these days.

Ke
Review №15

The guys here are some of the best in townFastest turn around time of a shop I have seen. I will be taking all my bikes there from now on! fantastic prices

Da
Review №16

Chuck is an awesome mechanic. Knows his stuff, is very friendly, and got me a great deal on tires and went out of his way to make sure my bike was straight before I left. Very reasonable pricing for the work, and its very rare I take any of my vehicles to a shop.

St
Review №17

Great service at a reasonable price!

do
Review №18

A great place to deal with. Chuck knows his stuff and goes beyond the sell of a product. His knowledge is priceless.

Pa
Review №19

Chuck and the guys at Privateer Connection have always went above and beyond to get things done. Extremely knowledgeable, professional and honest with a fast turnaround time. I wouldnt take my bikes anywhere else!

Ju
Review №20

Chuck was very attentive, great customer service

E
Review №21

Very knowledgeable friendly staff, excellent and super fast service. Great prices too!Would definitely recommend, specially after bad experiences and rude dealings with staff from Rock Hill (Hager) Power Sports.

Gy
Review №22

For a small shop, they carry a ton of stuff in stock. And if you need something they dont have, they can get it super fast. Good pricing too.

Th
Review №23

Always top quality work, very easy to deal with, very knowledgeable. Always have my business. Best in the area as far as Im concerned.

Ja
Review №24

Guys at the shop were helpful and very curtious. Helped me out with my custom chopper and got me back on the road faster than I thought. I would recommend to anyone who needs work done.

Ja
Review №25

I can’t say enough about Chuck Shirley and Privateer Connection! My house burned down last year, destroying my 2015 HD Freewheeler. We were able to salvage the Rinehart pipes and I wanted to put them on my new Freewheeler. HD said the old pipes won’t fit on the new bike. I went to see Chuck on the advice of a friend. He made a phone call to Rinehart and was told they would indeed work. That was on Friday. He told me to come in on Monday and they would install the pipes while I waited. In less than 45 minutes, I was on my way with the pipes installed. The cost was very reasonable, saving me many hundreds of dollars! Thank you, Privateer Connection!!

Fi
Review №26

I know the owner personally. He has a passion for what he does and his customers are his number one priority. Chuck will not cut corners making your repairs it will be done right if it’s in his shop.

Ky
Review №27

Awesome service, friendly shop with 30+ years of experience.

Th
Review №28

Great.... beat Harley Davidson price by 35 percent on tires... same tire just much better price... brought it in and had it out on an hour

Jo
Review №29

Experience not well.. Chuck wasnt rude but wasnt nice either. They did help me unload and load my bike. But didnt diagnose the concern I brought my bike in for, instead recommended a dozen other items not related to my original concern. Very disappointed. He was close to my home and in a convenient location.. =-(

Ab
Review №30

Great guys, great prices, fast service. Got me in and out same day for a full set of tires. Now I can hit the twisties this weekend.

Ty
Review №31

10/10 service, Very reasonable prices!

Da
Review №32

Great friendly service, very quick turn around and reasonable pricing

Ri
Review №33

Excellent service!!

An
Review №34

Great service, prices and immediate openings for appointments depending on service needed!! Ill go back!! I got a new chain and sprockets on my Honda Shadow.

De
Review №35

Privateer Connection always takes care of us!!!

wi
Review №36

Chuck and his team got new shoes on my Ducati fast and accomdated me without resistance in short notice. Will be returning.

J.
Review №37

Was referred to Privateer by one of my friends. Called Chuck to buy tires, he had them by lunch the next day and installed them within 20 minutes. Will definitely be coming back.

De
Review №38

Spent over 900 dollars. He would not even help me load my bike. One of his buddys did . As soon as the front tire rolled in my bed he was already headed inside no handshake or nothing !! He was Rude as hell. He was to busy hanging out and talking with his friends when I came to get my bike for me to ask anything. Its like I was bothering him. I also paid him to get my bike to start better. It took him 25 kicks to start it I WOULD SELL MY BIKE BEFORE I WOULD EVER TAKE IT BACK TO CHUCK!!!!!!!

Ke
Review №39

Chuck at Privateer Connection is passionate about what he does. Hes not a Big Box dealer; hes the local Brick and Mortar shop that cares about his customers. Ive had the pleasure of doing business with Chuck for about 4 years now. He has a great inventory of youth and adult riding gear, along with many wear items that you would need Friday afternoon before your ride on Saturday! Wether you need tires, suspension custom valved and serviced, a motor rebuild, a custom dyno tune for your bike, a speaker system installed on your SxS, a wench installed on your quad or you need the carburetor cleaned out on your kids 50 due to it sitting all winter long, Privateer Connection is the place to go.

jo
Review №40

After dropping my four wheeler off to have looked at and given a price to fix the popping noise in the rear end. Chuck messages me through Facebook (how professional) to give me a list of problems that he claims my front end needs attention to along with rear brakes which 90% of these so called problems or parts are parts I recently changed 6 months prior.. After given a 1300 dollar estimate to replace ball joints, rear brakes, cables pads, wheel bearings, etc which are all items I replaced, he tells me he doesnt know whats making the rear end noise and says he will have to charge me hourly to tear the rear end about to even attempt to give me a explanation of where the problem is and even then it may not be the issue. So I paid 112.00 for someone to tear apart my front end for no reason and tell me that it needs parts when those parts can be seen if they were bad with everything still together. In the end I was there for a noise in rear end, was robbed out of 112 dollars and still have no idea whats wrong with my four wheeler. Best regards to try someone else, perhaps even a back yard mechanic who would have more experience then the kids he has working on atvs now.

L.
Review №41

Chuck and the crew are awesome. They do awesome work and have great prices.

Da
Review №42

Was refered here by my goos friend Dustin arrowood and im glad i listened. I called a few times and facebook messaged due to this being my first bike and first bike tire so i had a few questions. Chuck never once treated me with nothing other than respect and never even knew i was doing more than window shopoing. The tire was mounted fast with a good price and a very nice tire. I thoroughly enjoyed browsing his shop while waiting. If your looking for anything motorcycle dirt bike or 4 wheeler this place and chuck is your guy!!! Ill recommend him to everyone.

st
Review №43

Stop shopping around and let Chuck handle it for you. Truly a class act.

Ja
Review №44

Chuck is always my go to guy for all my bike needs. The guy knows what hes doing. His story is very uplifting and is the cheapest around.

sp
Review №45

Decent labor and parts prices/rates, Good work and friendly attitudes.

Ja
Review №46

I will not take my Harley or my sons dirt bike to anyone else. Very dependable and trustworthy.

Sc
Review №47

Friendly and helpful staff with quick service.

Lu
Review №48

Big shout out to Privateer Connection! I pulled up at 5:00 on a Friday before the guys took off for a big Supercross race, and Chuck rolled my FLSTC up on the lift, changed my tire, and had me back on the road before 6:00. Excellent customer service, and his prices are very good. He has the best hourly rates around. By the way, I dont know if Chuck was having a bad day the time that other reviewer came in, but I have to say that Chuck treated me as though weve known each other a while. I have no problem recommending him and his shop. He just needs to add some more Harley flare to the showroom. :)

Al
Review №49

Installed Pilot road 4s at great price also fixed my gummed up ignitionThe owner was really nice got me in and out quickly. Thanks again boss.

St
Review №50

Better service and bar none costumer commitment.

Da
Review №51

Excellent service, very helpful and knowledgeable. Best around

ch
Review №52

Just moved here from az about 5 months ago, decided to get back into some moto after about 3 years off the bike. Had some trouble getting it sorted after it sat for so long. Dropped it off here on a Monday, they called and said it was ready Tuesday. Finally got to take it out today, and my bike ran absolutely perfect, just like they said it would. Only bummer is that i live in columbia, and their shop is in rock hill, but for the quality service and fast turnaround time, Ill make that drive every time. Its really good to know theres a legit race shop not too terribly far away. These dudes will get my business from now on. Definitely recommend!

Mi
Review №53

Great place... great people

To
Review №54

Chuck has been working on a ATC of mine, on and off for last 5 years and does an amazing job. Whether its todays EFI or old-school carbureted I highly recommend him.

Gr
Review №55

Yea..theyll get it done

Ra
Review №56

Great service and prices

Cu
Review №57

He is very over priced...and service can take up too two months!

Sc
Review №58

Great Service!!!!!

Do
Review №59

Great Service!!

Ti
Review №60

Very good

He
Review №61

Great service

D
Review №62

Awesome inventory

Bi
Review №63

Chuck is the man.

P
Review №64

Fast service and very thorough. I’ll be going here from now on.

Information
5 Photos
64 Comments
4.8 Rating
  • Address:2847 Lesslie Hwy, Rock Hill, SC 29730, United States
  • Site:http://privateerconnection.com/
  • Phone:+1 803-980-7200
Categories
  • Motorcycle parts store
  • Motorcycle shop
  • Motorsports store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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