Jacob E. was extremely helpful when my friends and I were in need of assistance. He made our Auto Zone experience less stressful and enjoyable during a troublesome time. Jacob E has incredible customer service skills and deserves a raise. Highly recommend Rock Island Auto Zone. Request Jacob E!

I had to goto three different locations for one break light finally the rock island store had it and fixed it for me

BRADY SOLVED ALL THE WORLDS PROBLEMS FOR ME TODAY !HE WENT ABOVE & BEYOND TO HELP ME & MY NEIGHBOR WITH LEARNING DISABILITIES. HE WAS SO PATIENT, UNDERSTANDING & KIND ! HE WAS A VERY NICE !GIVE HIM ALL THE PRAISE ! HE TOOK HIS TIME, & WAS MOST KIND.NOT ALL HEROES WEAR CAPES !!WAY TO GO BRADY !!

It took 3 employees to answer 1 question... I do not recommend.

I got in 1/2 before closing on a Saturday night needing a new battery. The 3 employees went above and beyond to assist with no attitude!!! They were professional and kind! A big thanks!!!

They advertise theyll change batteries for ya not true .Ihad to have someone come and change it sad

SERVICE GREAT. PRODUCT GOOD.

Very helpful employees.

The manager was great with me and dealing with my anxiety and cards not working. 10/10 would recommend meeting her

Great service. BUT why were the barriers moved?? Masks were worn but the plexiglass barriers not in use? They give me comfort. All week the guys n gals wore gloves, but not today.Just concerned about health for all

I think some things can be a little pricey but they are always friendly and go out of their way to help you and because of Brady an employee at the rock island location who went above and beyond to solve my issue and was very speedy at doing so.. I can drive safe again!!! Thanks so much Brady your a great asset to the company! This is why I will keep coming back and recommend autozone to others.

I always have a wonderful experience at AutoZone this is why I choose AutoZone over others.

Great employee s

They were very helpful in diagnosing my check engine light. They instructed me on how to attach the reader and they printed off the problem. I have always gone to this shop for they go the extra mile.

Robert and Jesse are amazing! They helped us find the correct head light after several stops at other auto part stores. They went above and beyond to make sure we had what we needed! Thank you, enjoy the pizza!

The employees that have been here for at least the last 6 months are very lazy. I would suggest advanced auto down the street !

Went in for brakes guy asked for that truck I said yup in and out in less than 10 minutes

ROBERT R. IS THE BEST ! HE WAS SO VERY HELPFUL TO ME & GAVE ME EXTRAORDINARY SERVICE! THAT MAN NEEDS A RAISE :) HE IS A KEEPER!!!!!! HE IS ALSO THE ONLY REASON I COME TO ROCK ISLAND STORE !!! DAVE WAS ALSO HELPFUL AND POLITE TO ME.

The staff is friendly and knowledgeable and will take the time to make sure youre fixed up right even when theyre busy. We really appreciated Deshanes help as he installed our new battery while it was raining. SUper service !

Walked in,no customers,just me, had to walk to back register where the 2 guys were talking, they finished their personal conversation before asking if i needed help. Got brake shoes,spring kit and 2 drums,informed him $2 cheaper at advanced each drum.well guess i should of looked at receipt, because he didnt price match as they said on phone. Correct parts but Poor customer service and attitude!

The knowledge i obtained was extremely beneficial your crew is awesome thank you

The Rock Island location has awesome customer service. Robert, the manager was extremely helpful.

It was a great experience Robert the parts sala manger was super helpful and knew what he was doing and talking about!

Thought we had the part # we needed called to see if they had it. Worker asked us to double check with manual. Checked to find we were wrong. Didnt talk down or point out that he was right, just ordered the correct item and got as soon as possible.

Robert did an awesome job. In and out with a new headlight in 5 min.

Very dirty in store very cluttered up by registers the employees were not very helpful

Fast service

Good service they know what theyre doing

This is the best place to get all of your do it yourself Auto related needs fulfilled

Great people

Quick and easy to stop in and get some helpful advice or pick up parts for your vehicle.

Great People very smart when comes to knowing thier stuff

Had a headlight out. The associate who helped me locate a, replacement bulb also installed both the replacement and the opposite.

Very helpful, thank you

A safe reasonably priced parts provided by knowledgeable associates. I drive out of my way to get their help with my automotive needs.

I like OReillys on 11th Street Rock Island better theyre cheaper for brakes and radiator hose I called around and checked

Good prices, knowledgeable staff, outstanding customer service.

Need to keep more part in the rock island store and the one on 38 th st in rock islan take to long derlivering part

Good priced items for vehice parts and auto stuff.

Good prices hard working crew

Very handy for me to walk to and competitive prices. Staff are pretty knowledgeable too.

Knowledgeable staff and good selection

Always willing to help and knowledgeable!

Very helpful, had my engine light on and they hooked the computer to it and found the problem. Had the part and I was on my way.

Very helpful staff, it feels they are not trying to sell you the most expensive stuff rather what you need

Staff members very helpful, service was excellent. 😊

As a commercial customer, I deal with this AutoZone on a daily basis. They always work hard to keep their customers happy

Staff is knowledgeable and helpful! Good prices on oil/filter bundles.

Always a great help.when it comes to cars

Very helpful, had what I needed

Had a part I desperately needed for my VW Passat in stock.

They changed out a headlight for me in really bad snowfall and were polite and even cheerful throughout the whole thing.

Great people and good service

You can find some of the parts that youre looking for

YES THEY DO HAVE THE PRODUCT, IF THEY DONT, THEY WILL FIND IT FOR YOU,....NOW THAT IS SERVICES .

Not much help

They gave me compared pricing for my Windshield wipers and Dan and stalled after my purchase

Good costumer service

Good place for parts.

Good customer service!

Terrible service, workers take forever to do anything, waited in line for 10 min, go to another auto parts store

Knowledgeable and very helpful!!

Great service and reliable

Lots to choose from .most parts available same day

Knowledgeable staff.

They do there thing inside this place !

They had the parts that I needed

Didnt have what I was looking for

Great place!

Great parts, but very expensive

Good selection, and clean

Ok

Had the parts I was looking for.

Very helpful

Good service,

Great service

Ok

Equally friendly..

Very satisfied