We were welcomed by Maria. She took our information and directed us to have a seat while retrieving a technician. My husband and I explained what happened regarding our muffler the technician understood and was told, to give them the allotted time to diagnose. We got a call on the situation and cost. Oscar completed the repair and we left the shop very satisfied!
Great place to get work done and nice owner to help you with what ever you need
Very friendly, prompt service, showed up an hour before close on a Saturday due to my work schedule, they got me in and installed a new muffler, section of tail pipe and exhaust hanger at a very reasonable price. Recommend 10/10!!!
Love the sound of my car after having them replace my resonator with a magnaflow x pipe. Fair price and they got me in and out within a hour and a half!
They put on a whole new exhaust on my highlander and get a oil change. The price was very reasonable and it was done in less than a hour. I will continue to give them my business in the future.
Brought my car in to get my muffler fixed. They charged me $160 parts and labor. They were very quick and very professional. I would highly recommend
Extremely satisfied. Got my car in pretty quick. Replaced the exhaust. I also like its locally owned so I can support my neighbors. Thanks
KP mufflers was quality work with short wait, and a very fair price.I would recommend over any others.
I brought my older car in for loud exhaust, they showed me the problem, explained the solution and had it finished in a very short time. This shop is honest, has fair prices and they are professional. I highly recommend them. I will not hesitate to bring my car in again.
Im very happy with there work there great reasonable prices I would you them again thank you lori lambert
Great prices really friendly staff getting all my work done here from now on
Great place. Highly recommended for any muffler work. In and out in an hour from estimate to completed work. Fair price!!
They do a great job we are so happy with the service
This place is horrible the reviews they got have to be fake I took my truck to get a rack pion and the didn’t lock my steering wheel before they put it in and when I got my truck back I had no lights signal washer etc needless to say the owner was very arrogant didn’t care he got that 380 and was like next well wen I took my car to be fix found out them non speaking English people messed my truck up and it cost me 1200 dollars for not locking my steering wheel idiots
Good work. Quick work. Good price
Extremely overpriced for exhaust modification was charged $200 after I was first quoted only $60! I had to wait about 3 hours just for them to take my car into the back for the work! After calling for 3 days straight trying to get what I wanted done! update: my exhaust has started to rattling pretty bad now I assume they did not add all of my exhaust hangers back on! the welds are pretty horrible! too so because of that I have multiple exhaust leaks I honestly wouldn’t recommend going here
Quick honest service. Did dual exhaust on my Yukon. Sounds great . Workmanship top notch.
Good people and great service.👍🏾
Be aware the job is made correctly because when i went my muffler was still bad and escaping air lucky i went to another place and check it out so i call them and the guy say to bring the car back and they finally fix it for sure...
This place was the place to go when it opened. I would spread the word and tell my friends about it and brought in clientele. Recently I have been bringing my car in for mechanical work and things have gone down hill big time. Just recently asked them to change a part on my rear caliper and to inspect and diagnose a screeching sound coming from the front breaks as well as inspect the suspension for any issues. First the car was sitting there for 2 weeks. I was told they inspected for the noice and didn’t find anything. And that they changed the part. After I picked up my car not even 1/2 a block down as my car was rolling in Neutral to a stop at a red light the horrible screeching sound started up(without pressing the breaks). So the whole 2 weeks it was there they basically did nothing but wait for a part to come in. When I called back I asked to speak with a mechanic and I was never put on the phone with one.For mufflers this place is good but for anything else I wouldn’t recommend them anymore.
Great service. Always great deal. Best custom exhaust shop in town. Receptionist is friendly. Great pipe bender and they are able to repair and fabricate jobs most shops would turn from.... all around great experience
I had a rare request and he handled it perfectly. I would definitely use this shop again
THIS PLACE IS A SCAM. Brought my truck here for some exhaust work to be done they charged me $200 for them to not do what I asked. Then I brought it back to them to fix it and they still charged me $100 for them to STILL do it wrong.
SUPER satisfied with KP Mufflers services and prices! Couldnt have asked for a better job done. Very much appreciated.
They were prompt and reasonably priced. They caught an issue l hadnt noticed when working on my BMW which was appreciated.
Beware $30 exhaust inspection charge no one else in town does and had to take it back 3 time in a month for the same issue
Great job reasonably priced
Friendly staff, know what they doing and price really reasonable! Will definitely come back if I need work done.
Beware only place in town that charge$30 to check your exhaust brought it back for a rattle now its super loud scared to take it back because they may change additional$30..
Guys the work they do is good I wouldnt go anywhere else because you will be making that mistake thank you kp
Very helpful and friendly front desk and accommodating staffgran trabajo
Customer service has always been great, they always give free estimates. They know what they are doing and always give you options. Definitely recommend for all work needed. They have serviced multiple cars for me and I’ve always been treated very well. Also their custom exhaust work is phenomenal. Thank you!
Great place fixed my car real quick fair price
The best service Ive ever had at an automotive center! My resonator was rusted out and I had a few other things I needed fixed on my car. I was in and out within an hour and a half with my car sounding like the day I pulled it off the lot.
I have to tell you these people are the best. Fast, very affordable and friendly. These guys really put all others to shame when it comes to customer service and vehicle repair.Had a rotted out muffler that needed replacing. They showed me my options and had me out in about an hour .... with a full parking lot. Im a mechanic I can tell you my standards are high and these guys knocked it out of the park for me. I totally Recommend and will be.
While visiting a friend in Rockford ( I reside in Maple Park, IL ) the exhaust system in my car failed. After doing a Google search for muffler repair l found KP mufflers site. Their location was within a couple of miles from where I was staying. I drove to KP mufflers the following morning without an appointment and within 20 minutes my car was on the lift. The staff were friendly and very professional. They showed and explained what needed to be done and the estimated cost for parts and labor (all extremely reasonable). I was back on the road within an hour very pleased.HIGHLY RECOMMENDED !!!
A great reasonable muffler shop
Timely service at an affordable price. The front desk girl was very friendly to me upon arrival and also gave me a few quotes for another vehicle i have while i was there. KP Mufflers has our business, Im a very happy customer!
Lady up front was very nice and cute..lol. They stayed open after hours and fixed my exhaust. Reasonable $220. Would recommend to anybody
Always good service I recommend it . Ask for luis
These guys are great! We came in with about a 2 foot chunk of our exhaust missing, they got us fixed up in an hour and for only 200! They replaced the entire exhaust system under the car and a new muffler! Thanks, KP! We WILL be back!!
Great work at a great price. Got car done in less then 2 hours and cheaper than expected. Great service!!
I have and would recommend this place to all that I can. I have even share and told my cowokers to go there. Luis has been honest and straight to the point person with no add on and scare tactics. Thanks I take all 4 of my cars here and I know of many families that do the same after I shared about this place with them.
I recently bought a truck from a guy that cut off the two catalytic converters and the rear half of the exhaust I explained to him over the phone with the issue was and asked him if he did custom exhaust work he told me to bring it down they can have it repaired and back on the road the same day
Affordable and very professional. My muffler started making a noise months after I got it from them and when I took it in to get checked it was replaced at no charge! Definitely recommend this place
Good efficient service.
Great work, very fast turnaround!
Great price and great work
Fast friendly service.
I called the company about putting my vehicle on the machine because the check engine light was on, I knew my battery needed to be replaced. So upon arrival I told them to put it on the machine to see why my car is running rough. The lady called back and said the car was fixed they replaced the battery and it would be $250 to replace a battler and two screws for the ignition coils. My car was fine in less than an hour and I was charged $250 for labor for a battery and two screws. The original problem was never fixed. This is highway robbery charging $250.00 to change battery. I submitted a review of KP muffler and brakes the person in charge of the Facebook page blocked me. So now no one can see the review, this is bad business practices they take advantage of women. I would not recommend this place to anyone.
Great service and fast
Ive taken my vehicles here before they do good prices but the yesterday I made an appointment for just an oil change and a PCV valve replacement for a specific time the following day the guy said okay bring it on in I get there and they told me theres a four hour wait I said but I made an appointment there shouldnt be a 4-Hour wait the lady says we dont take appointments very disappointed in this business I will never come back
So I bought a flowmaster 50 series muffler and had luis put it on. He has put many mufflers and has deleted some as well. Every time is excellent service and quality work!! I will continue to bring all my vehicles here and so should you!! Dont think about taking it here just do it.
Needed a muffler replaced they did it in 20 minutes then and there
After I drove over a curb and damaged my exhaust pipe, they fixed me up for $100 in about 40 minutes. I liked them enough to have them put on my trailer hitch tomorrow.......They wanted nearly $400 ($110 labor) to install a light duty receiver hitch on my Toyota Camry. Whats the problem, you might ask?? That did not include the electrical kit for the trailer LIGHTS, and they refused to install the electrical kit, saying that they were too busy, and it takes too much time. That is correct...They REFUSED to put in the electrical kit for the trailer lights. Wow.Riverside Farm & Fleet did the entire job in about an hour, for $80 less than KP wanted to do the hitch alone, with no light kit. Hmmm. I dont think I will going to KP anymore.
Had to wait a few hours but they did a good job
Great price, excellent service
So disrespectful....let me start off by saying the young girl at front desk hung up on me twice.....rude....second i want to let everyone know they work with victory lane auto and they dont care about kids...victory lane brought my car to them because there all family and they ghetto rigged my car a day later the car wont start keeps dying. They are racist....they work with victory lane motors dont buy a car from them and dont get ur car fixed by them....and the add things on my reciept that werent even done or replaced....they dont like African americans.............
Terrible customer service. Didnt fix what was wrong with my car, payed for it and left with the same problem I came in with. Dont take your car somewhere that doesnt know what they are doing. Not trustworthy.
Expensive
Terrible service and even worse service done to my vehicle. Waste of my time and money. My car is worse off now after this place.
Did a great job and at a great price too!
Nice place and fast service!
Very friendly helpful..
Bad welding that will make you go back for leaks
Very quickly
Terrible customer service, need to hire new person to work the front desk.
Great service
What a great guy
Jose is the best!
Quick and efficient
Honest staff
😃👍😃
I did not like the attention they provide
Very good quality and onestity cervicio