I would like to start this is not my first time coming here but for the great work that has happened I had to show my appreciation. Josh is very honest and takes pride in the work. I can tell he goes above and beyond to assist and make sure your happy. Thank you Josh for the amazing work, that will not go un-noticed.

I have been using F&F Tire World since I moved to Rockford almost 5 years ago. They have now taken care of three different cars for me. Everything from simple oil changes to more complicated diagnostics, they have been fair and helpful every time I have taken a car to them. I would recommend them for whatever your car needs.

I love this place. Especially, enjoy a man named Josh that works here. They are honest, kind, knowledgeable, and very flexible at getting my car in. Honestly, there isn’t a place I trust more being a women and knowing nothing about cars 🤣. A huge thank you to Josh and the staff here.

Jason was awesome nice people great service my go to oil change or anything automotive 👍

Needed work on my car i had called around and got estimates f&f had to see the car so I stopped in to get a free estimate and they wanted 499.00 to make repair and everyone else wanted between 130.00 -180.00 for the same repair, so i would suggest you call around before you just bring your vehicle to any shop

Fast, friendly service at a reasonable price.

My daughters car broke down on the interstate near Rockford. She was able to get it off the interstate safely but could get no further than a gas station. It was 7:00 at night and she is hours from home. There was only so much I could do to help her. Basically, I felt hopeless. She called AAA and I looked up shops. This is where they took it. Blindly, at night, hours from home, I took a chance.These guys at F&F were remarkable! Not only were they able to get the car in right away in the morning and have it fixed by 3 p.m., Josh that was handling the phone calls was incredibly reassuring. Not sure if they did more than was needed but they went above and beyond to make sure my daughter could safely get to her destination and back home. When they found problems as they went they fixed them while staying under my budget. Truly grateful... 10 stars!!!

Good prices friendly service

Great prices. Very honest people working there! The manager gave me an amazing deal there. My car was in and out same day! Thank you guys

Being a female it seems shops tend to try and sell you items that arent necessary. I did not feel this way at this shop. Very honest and quick service!

Walked in at 3:30PM with no appointment after another shop wanted to keep my truck for an entire day. They had the parts on hand and got me in and out in less than 45 minutes. Good luck finding that anywhere else. Got new pads and rotors for $25 less than the other place and saved a lot of time. They pointed out two other issues to keep an eye on but it was strictly informative. Overall it was a great experience.

I took my vehicle to multiple shops around town to figure out why it was running so poorly. No one could seem to figure it out until I stoped at F&F Tire World. They diagnosed the vehicle free of charge and fixed my issue that other shops could not. The manager was very friendly and showed he cared about my problem and wanted to resolve the issue. This company has friendly employees and competitive prices. I highly recommend taking your vehicle here and seeing for yourself!

Had great service very knowledgeable they were fast and friendly with amazing prices!! Definitely will continue to go back.

My family and I were on our way home from a weekend get away and we had a flat tire on highway 20. I called a few shops and eventually ended up speaking with Josh. He told me that he can have our vehicle picked up with a tow truck and brought to his shop. He did exactly this and within a couple of hours we had a new tire and were back on the road!

Great neighborhood service shop.

Amazing service. Picked up our car, after it broke down, took care of it without us having to be there, then dropped it off at our house instead of making us have to arrange a ride to go get it. Wonderful job truly. Thank you.

With todays dismal economic setting, F & F is a God send. They worked within my tight budget providing fast, friendly work. Ask for Josh to get excellent service!

NEVER EVER GO HERE !!!! THEY ARE TOTAL SCAMMERS!!! THEY ARENT MECHANICS !!! My car wouldnt start so I had a neighbor give me a jump. Took it to them because they were close .They put in an overpriced starter and battery. Next day it didnt start. They jumped it and put in an ignition switch. Next day it wouldnt start.The third day they said it was a $5 relay switch. My bill was $850.00 for a $5 switch. They are incompetent and will totally RIP you off. I am writing a letter to the owner and president of the co.Warning NEVER go here !!!!!!!!

The manager gave me an amazing DEAL on y TIRES, BRAKES AND ROTORS! gREAT GUY GREAT COMPANY

I used to enjoy bringing my vehicles here until recently. There is a new manager at this location and the service has gone south along with their integrity. I no longer trust them, buyer beware!. Second opinion is highly recommended on all quotes from these guys.

Josh is great, good and fair service

Not exactly transparent with pricing. I drive 800 miles each week so I get tires often and am very familiar with many tire shops and tire pricing. They have extra fees they tack on top that no other tire shop charges. Also they will try to talk you into doing unnecessary work and buying things you dont need so not sure how trustworthy that makes them. Maybe the 3 stars I gave them is too generous but if you just need tires and know enough not to get talked into buying things you dont need they are fine.

Very nice workers

Mechanic refused to fix my car and insisted there was no problem. Was rude and uneducated. Big waste of time. He test drove my car but it was more like a test race! I wouldnt trust these guys to fix anything more than a flat tire. Dont waste your time and go to an actual mechanic.

Could not do a simple alignment and put a big scratch in the rim after saying they didnt touch the car Stay away from f and f on alpine in rockford il wish i could leave a negative review one star to much

Do not bring your vehicle here unless you want to go 3-4 times within the same week because they could not fix your car. This has happened on 3 seperate occasions for me.They will charge you as if it fixed and it is not fixed at all. When you bring it back expect to pay more. You will leave and your car is running worse than before the original problem you brought it for. My car sounds like its going to explode in 1st gear....if i could give this place a zero i would. I dont really think an actual licensed mechanic works there..just children . On my last visit 450 dollars later this female mechanic stated i wouldnt put another dime into that car..right after i paid? I could not believe the unprofessionalism

The best service in town!!! Josh is amazing!!!

Cars cost a lot to fix if not well maintained. I feel the prove I spent to get everything fixed it was a great price. Haven’t had a problem since, and they have great customer service as well. I definitely recommend this shop! Thanks guys!

I had a nail in my tire, they fixed immediately at no charge just asking me to come back for future work. GOOD BUSINESS. I will be back.

IMO... Worst car repair in the entire city. Routine maintenance, turned into vehicle damage. The interior looks vandalized, car doesnt drive correct now, paint is scratched. A junkyard could do better. Mgmt. could care less & SHOWS it. The mechanics dont appear skilled & shop helpers treat your vehicle with disdain. They break more than they fix. Absolute failure from top to bottom. Zero stars!!!

My wife had a completely flat tire and was just leaving to the suburbs for an appointment. F&F Tire World told me to come right in and they fixed it in a very brief time at a reasonable price.

I went here for a quick tire repair. They did the repair without an appointment which was great. I was in and out within about 15 minutes. A normal tire repair is about $15 which is very reasonable. When I went to pay the guy at the counter he told me not to worry about it and wished me a merry Christmas. I will be telling others about the great service I received here! Thank You!

Friendly and affordable. I look quite young and can tell when service centers try to take advantage of a young woman who doesnt know a lot about cars. I trust my vehicle and my wallet with these guys. Great shop!

My car is back to 100%!!! Thank U F&F Tire World!!

Bought new Cooper tires for three of my vehicles there. Had mechanical work done: fixed bad water pump, had tuneups- they replaced plugs and ignition coils. Back coils required removal of intake manifold and other parts for access. Kurt is very knowledgable and helpful. His mechanics in the garage I think are experts. Highly recommend. Especially if keeping and maintaining older cars. But would bring a NEW car there also -when I get one.

Took my beloved and cherished Honda Passport in to get the Check Engine light checked. Catalytic Convertor was taking a dump. Got it changed at a great rate and with great honesty. Check Engine light came back on after replacement because my truck was complaining about it. Got the light shut off and codes reset. Came on again but I not only got the light shut off and codes reset but they also replaced the Catalytic Convertor under warranty. My truck runs great, sounds great and kicks so much a**. Thanks, dudes. I’ll be back.

They did a great job but was expensive.

WORTHLESSTHEY BRAG HOW THEY ARE SO ARTICULATETHEY ARE NOT RIP OFF BILL YOU FOR THINGS YOU DID NOT AUTHORIZE NOR WERE NOT EVEN BROKEN TO BE FIXED!! CON ARTISTS!!!!

Husband had our truck’s oil change done last week. He’s been driving his motorcycle since but we were going out of town today and the low oil light came on. Apparently they didn’t put in enough oil because there was zero left on the dipstick 😐😐

My wife brought our 2016 Chrysler 200 in for an oil change. When she got home she heard a scrapping from under the car. She noticed the oil filter door was left hanging down. She also noticed that the oil change light was not reset. I called and spoke to Kurt who told me to bring it in and he would take care if it. So I left work to bring the car back so they could finish their job. Kurt met me at the door and I asked how he was doing today. He said he would be better if he could get his lasy a$$ employees to do their job. He went out to the car and reset the oil change light. Then he drove the car to the back. 5-6 minutes later they were done and I left with my car. On my way home I stopped and looked underneath the car (I just couldnt trust them) and noticed they just zip tied the door up because now the lock is missing. I called and spoke with Kurt again. I told him I was not very happy about the zip tie. If I knew that was what they were going to do I wouldnt have left work, drove 30 minutes home, drove 25 minutes there and then 25 minutes back home. I could have done that myself at home. Then he claims it was broken at the last place we had an oil change and they are doing the best they can. I asked if it was broken why didnt you mention it and I got no response. The replacement part is $20 and a reputable shop would have replaced it. This place is unprofessional and dangerous to their clients with their blatant negligence. I will never take another vehicle there and if you have half a brain you wont either. Kurt you are rude and a boldface liar. Own up to your mistakes and take care of your customers if you plan on staying in business very much longer.Edit: I was called by the new owner of all the IL F&F Tires within a couple of days of posting this. He is primarily located out of the Cherryvale Mall location. He was very apologetic and concerned about my experience. He offered to make it right and replace the part. He ordered a new part and stayed in contact with me to ensure my satisfaction. I will definitely be a patron of the other F&F tire locations in Illinois.

Made a point to tell me the high & low price. I left understanding what would make each price a reality.They pointed out other issues to watch out for while out was in.

I would highly recommend avoiding any of these f&f tire world sites at all cost. Just got done dealing with this one. A friend of mine was charged around $900 for pads, rotors, and calipers. However several months later they started grinding and she asked me to inspect them. Upon inspection I noticed the calipers were extremely rusted and beat up and I could tell they were old calipers. So I took them to a mechanic up the road Kurtz auto and had them do a full inspection. He agreed these calipers were either not replaced or had been replaced with used ones. So I took the vehicle back to f&f and explained that who ever did the job didnt properly replace the calipers. Immediately the service clerk at the desk got extremely defensive and started yelling that he has 20 years of experience and that all calipers have a coat of rust on them when purchased and that the mechanic I spoke with had no clue what he was talking about. When addressed that I too have been trained as a mechanic he simply told me it wasnt my car and hes refusing to talk to me and only my friend. He then proceeded to cover up the scam by saying both brake hoses went bad and that those needed to be replaced trying to get more money. After placing pressure on the clerk he eventually replaced all the components free of charge but still denies any wrong doing. Im glad that in the end the parts got replaced but had I not gone with my friend they would have tried to pull another job out of her and scam her for more money. Sad we have unethical places like this that give mechanics a bad name.

Absolutely wonderful experience it is my opinion that Kurt the store manager is amazing and they have won my business.

So grateful to F&F Tire World for getting me in and on the road again so quickly with my unexpected flat tire this evening. Many smiles of gratitude. 😊

Very quick and efficient! I will use them again..

My BBB complaint-My 2007 Saturn Ion needed new brakes, pads and rotors. I took it to F&F Tire on July 18, 2013. They replaced the front pads and rotors for $251.54. Within two days, a loud rubbing sound was coming from the front passenger side of the vehicle. The sound occurs while in motion, with or without the engine on and transmission in neutral. I took the vehicle back to F&F on July 22, and it was diagnosed as a bad wheel bearing. The manager stated that it was NOT the brakes as he personally performed the repair. I refused to allow them to repair this at the time. I sought a second opinion at Midas in Rockford. I informed them that I just had brakes done and there is a loud rubbing sound. They also state it is a wheel bearing. However, on August 18 I had the wheel bearing replaced by my brother-in-law, whom was stating that there was no issue with the wheel bearing but replaced it anyway as TWO shops stated this diagnosis. However, the sound remains. I called F&F today, August 19, and the manager stated that it may be the differential. I asked him why they would not check it further, he stated that they would have to take it apart to inspect it. I spent 89.99 on a part based upon their expert advice.

Yesterday I call for oil change appointment.They ask me to me come 3:40Today when I arrived to the shop they say they can’t do it for oil change.So I ask why don’t let me know before my appointment.Doesn’t say anything.Very disappointed place.Never go again.

These guys have always done right by me. I started coming here after my dealership tried to sell me on steering fluid, new breaks, rotors, etc; when Id just had them done not too long ago.Low & behold, power setting fluid was fine (its been 3 years since and I havent replaced it!) and the breaks lasted another two - F&F removed a tiny little clip that was stuck in the break pad making the horrible noise - for free. They also found that my spark plugs had never been changed (had 110k miles at the time) so I took them up on changing them.F&F has always been prompt, courteous, and miraculously the cost for upkeep on my car has gone down! (And not just because there cheaper than the dealership either!)

Good and quick service

I needed my car battery jump,Kurt used his own car to give mine running.He was very nice,polite and wouldnt take any money for the help....I thought that was very nice of Kurt.

Staff very friendly and be helpful. Quick oil changes.

Called for a repair appointment. Guy kept calling me “hun”. It was a little insulting. Made my husband bring the car in for the appointment and he was never called “hun”. I think it hurt his feelings just a little bit, LOL. Anyway, the repair was done quick but was overpriced. When they called me to pick up the car, I was called “sweetie”. Not going back for future repairs.

I have been going to this F and F location for a couple years now and usually would not go anywhere else for the big work I can not do myself. Sadly I have to say I will never go back there again. I went in for a simple oil change not to long ago and they told me that my $25 oil change was going to cost my $300 due to the last person who did my oil change cross threading the filter into the housing and they would have to replace the whole housing. I still have the paper they printed for me. I was very upset and could not afford the $300 and they advised me to apply for their credit card which hit my credit in a negative way. I then took it to another mechanic who said that it was just the filter that was crossthreaded. He was able to carefully take it off and my $300 fix with down to a $5 fix. I just called Kurt (The manager at F and F) and he basically accused me of lying and was very rude to me. I will never ever recommend this place nor go there myself again.

I would like to help the next person dont go here again. I have report from two other shops saying alternator is bad and we had it replaced about two months ago at f and f. Brought the car back in it should be under warranty and asked them to fix it and they gave us the run around and said it was the battery clearly it is not. If two different places told us its the alternator. Cause not even a hour latter the alternator wasnt charging the battery again. So cause two women brought the car in to get it fixed we are idiots i guess. The car will back there in the morning and will get fixed or else. 2001 Nissan Sentra is going to get a replaced alternator for the amount of money they charge they should stand behind there service.

Manager is respectful n orderly..Decent prices!!

I was not satisfied. I think the vehicle was in worse condition after they worked on it. I would not recommend them.

I read the reviews on this auto repair shop.Some of us get lucky on repair jobs and some of us dont. They had my girlfriends truck for thirty hours just to change a exhaust manifold gasket on the passenger side which is an estimated of 3 to 4 hour job. Ok, if that was done right but only time will tell and charged her for new bolts that were never installed because I looked and saw the original rusty bolts were reinstalled. Kurt show me the new bolts in an unopened plastic package that were going to replace the old ones. They charge $59.99 for them and the complete job was a total of $357.19. To top it all off, the mechanic put a small dent on the top of the passenger front fender which was the side the work had to be done. The dent was not there before because I had that whole side of the truck painted with all dents fixed two months ago. I would have confronted them but knowing they would denied it and I couldnt prove it. The Basters, never going there again !!!!!!

Great people doing great things service was quick, professional and Kind :) the place to go for service with a smile. awesome cost.

Cant be honest to save there lives. Ill never go here again.

Be warned! I own a mint condition truck. Clean, low mileage, running great. I decided it was time for brakes. Brought it here....one of the worst decisions of my life. They destroyed my truck & I paid $800+ for it.Drove it in operating perfect, got quote for $499. Brakes, Rotors, Drums, Shoes. Easy right? 6 hours later....over $800 with add-ons, interior filthy with grease all over my upholstery, I mean A LOT, like zero effort was taken to keep it clean. Brakes rubbing, making shimmy noises & my emergency brake is now useless & flimsy.I returned, explained the situation & they took it right in....30 minutes later, they call me back into shop to tell me my e-brake never worked - which it did & the brakes were fine, which they arent. They closed for the day. When I get into truck 2nd time - ITS EVEN FILTHIER!!! To the point where I beleive it was malicious. Im disgusted over this, drive truck home brakes pull right & rubbing sounds terrible. Not sure if I can scrub the grease out of my cloth interior. E brake still not working. F&F says bring it back again... I say NEVER again!!!My truck was clean, pristine & fine, operating perfect. This was ROUTINE maintenance...easy...now my truck needs professional cleaning, my lawyer is involved, BBB involved, CC company involved & im thinking....I just wanted brakes! How hard is it to screw that up?For all this...they hijacked hard earned $800 pay from me.If I save just one person from going to this place - its a good thing. Stay away! Keep your investment AWAY from F&F on Alpine - they are incompetent & totally disrespectful about cleanliness. I feel like a victim of a crime, like they stole money out of my wallet & vandalized my property.

Good people, fair priced too, ask for Kurt or Matt.

Good service and affordable.

Would give 0 stars if I could

Matthew the service manager is a true asset .I followed him over from TIRE TRACKS .

Give this place a shot. They were friendly and gave me a free oil change with my other purchase

HORRIBLE CUSTOMER SERVICE!!

Went here around lunch, they could not help me for 30 min due to someone eating lunch, I went to plan B and they helped me, only took 5 min. I will never go back to an F and F tire. F rating in my book.

Appreciate Saturday hours

Don’t do it......that is all I have to say!

Charged us $950 and the car ran worse when we picked it up and Kurt did not call us for approval before doing extra work!

Nice people.Full service

Great service

Always get a second opinion

No, just no.

Friendly