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S&G Carpet and More Rocklin
6010 Stanford Ranch Rd, Rocklin, CA 95765, United States
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S&G Carpet and More Rocklin
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Mo
Review №1

I just had four bedroom floors done by S&G they were extremely easy to work with. They explained the process the time frame and was able to get the job done in one day!!! I love my floors they did exceptional work. The prices are highly compatible. I am so impressed with the entire process. I will definitely use them again and will be referring all my family and friends.

Jo
Review №2

I live in the Nob Hill Neighborhood of San Francisco. I called the number advertised on the commercial forS & G Carpets and More. I discovered that S & G does not service the City of San Francisco. When I went to your website, I saw the areas you service and San Francisco was not listed. I think you should clarify on the commercial what areas you do service. Especially when you are advertising your Shop at Home Service.

St
Review №3

Great selection of carpet and laminate. We found what we wanted there, price was very good thank you S&G

De
Review №4

Awesome experience! Trixie got us all fixed up! Very nice lady too.

mt
Review №5

Great customer service, Trixie and Brian, did a fantastic job on my house to replace a floor destroyed when a new roof by Garner roofing leaked and Thier 3 repair attempts made it worse. Finally I hired Mauch roofing who fixed the leaks, I Called S&G, who came out measured gave me a estimate.Tten week later, Jefferson and Dennis installed it in less than a day, great craftsmanship, service and after cleaning they moved the furniture back in great job S&G!

Sa
Review №6

I give them no stars. Very disappointed... Waited 3 weeks for the special order to get to their warehouse before they could schedule a delivery, The hour in which they were to arrive for the install they called and cancelled due to their truck breaking down. They would not give us an estimated reschedule date. We had moved all the furniture out of 3 rooms For the install. We have children without beds in their rooms and no reschedule date.They should have a fleet of trucks and should have been able to.... if anything rent a truck from home depot or give us a rescheduled date within the week. The manager was unable to provide us with another install date after waiting over a month.... Very unprofessional .I got my refund And went to Home Depot Where I got the same carpet cheaper and install date 2 weeks out easy-peasy... screw S&G they do not have my business or anyone in my family or friends as I am spreading the word. My experience was through the Rockland store, but I would not go to any S&G after that experience😡

I
Review №7

Informative, friendly, helpful!

Li
Review №8

S& G was amazing with their product service and installation. I had a short window to install 2 different products, and they met my window between painting walls and moving in. I even needed to change some things after they began, they handled my changes beautifully and I have a beautiful new floor. After it was completed, theyve still answered all my questions, concerns and treated me with respect and punctuality. A lot of companies, when they have finished the work, they are finished with you, not so with S & G. I would HIGHLY recommend them to anyone!!!

Ch
Review №9

Absolutely fabulous customer service! Worth every penny. We had them do a very complicated job for us- they went above and beyond. I didn’t think companies like this existed anymore! You won’t regret doing business with them. They are the BEST.

Su
Review №10

Very helpful! Not pushy at all. Great prices too!

Mo
Review №11

S & G Carpet does great work! We had them replace our downstairs andstairway carpet. They offered the best deal with highest quality carpet and pad. Jason T. gave top notch service and attention through the entire process, he could not have been more helpful! The install guys were the best I have ever seen, it is an art, especially on the stairs. We love the new carpet. Thanks S & G.

Ca
Review №12

We have used S&G carpet not only to carpet our entire home but also to do the flooring in our guest house. On both occasions the sales and installation team was very professional, on time and did great work. We would highly recommend the company and their products.

Ch
Review №13

Just want to let people know. Just had almost 1100 squart feet installedThe crew headed by Ramon did a fantastic job. I couldnt be more pleased. The did a hall and four bedrooms including closets in three daysThey were most careful moving furniture and bedrooms in and out. Highly recommend s & G in Rockland.

Pa
Review №14

Have purchased flooring from S&G several times. Sales people are both professional and knowledgeable. Installers did a great job too. Frequent sales make for competitive pricing.

Am
Review №15

Amazing service for our home and rental property for 20 years. The customer service, promptness, willing to work with price, and follow through is excellent. Wouldn’t go anywhere else for flooring needs. They moved my furniture in and out for $50 as well.

Ma
Review №16

We needed to replace the carpet upstairs in our house. We visited S & G in Rocklin. The staff is extremely friendly, professional and accommodating. They answered all of our questions and even more. We took some samples home and had an in home measure. S & G was so willing to make our purchase reasonable and affordable. The installation for the carpet and laminate (put in our office) was painless and quick. S & G made this transaction enjoyable. They are also making some small carpets out of the left over remnants we had left over. That was reasonable also. Thank you!

An
Review №17

Had a fantastic experience! We were worried about the time it would take to get our carpeting special-ordered and installed. It arrived quickly, was the quality we expected, and was installed nicely. Our sales rep, Scott, called regularly to give us updates. Everything went perfectly, and we will definitely use S&G again and hope others do as well.

Tr
Review №18

Great service all around. I moved to Napa and couldnt find a flooring contractor willing to touch my floor due to the heavy prep work involved. S&G sent an estimator all the way from Rocklin to check it out on short notice around the holidays. They came and took care of it all, their subs even worked Sat & Sun to get it done before Christmas. After my move-in our new LVT flooring chipped and they sent a customer service rep out to do a quick repair, no charge. All around great experience. Home Depot quote was cheaper, but not by much, and Im not sure I would trust HD with any thing.

Gr
Review №19

If I could I would give them no stars!!! Please DONT HIRE THIS COMPANY to install your floors... after a year or so... my laminated floors are squeaky, they cut SO many corners to get the job done, they burn the linoleum in one of my bathrooms, and at the time, they offered to fix it, but I honestly didnt trust them installing floors in the bathroom because of possible water damage!!! The managers tried to help, but they are as mediocre as the whole company.... go to Carpet One... you may pay a little more but at least you have the assurance that it will get done right the first time!!!

Je
Review №20

Overall, very positive experience. Was able to schedule the install the same week (we used carpet they had in stock). The new carpet looks and feels great.

Ga
Review №21

Purchased laminate flooring from s and g in Rocklin . Display sample was stating 8mm thickness, when I received product, it was actually 6.5 mm thick. When called their store customer service they offered to return the flooring at 25% restocking fee! Really?I was not happyI had topurchased $220 additional 2mm underlying foam pad to make up for difference in flooring height.when I explained my problem and told them that I’m not gonna let them charge me 25% return fee for their incompetence, I suggest that they reimburse me for $220 spend on flooring adjustment.So they took my number promising that store manager will call me and go over with this issue. Long story short, no calls received and manager is never available when I call.They really should change their name to Customer no service carpet and more nonsense

Er
Review №22

Loved my experience from start to finish. Affordable, quick and professional. I will definitely be using you for future listings and referrals. Erika Poindexter, Realtor.

Da
Review №23

Exceptional service and selection. Definitely worth considering for carpet and linoleum.

Ju
Review №24

S&G has always provided all of flooring need for years. Great company to work with and installation is simple. I highly recommend S&G to everyone in need of a flooring change.

Ke
Review №25

Installers were awesome. Salesperson recommended a flooring that has not lasted. We were told it would hold up with our dog and spills would not be a problem. There are nicks and scratches from the dog and any spill not cleaned up within seconds starts to bow the flooring. Weve only had the flooring for 2.5 yrs. and we will need to replace it in a few yrs.Very disappointing when you spend close to $8k.

Ma
Review №26

Worked with Fernando. He was very knowledgeable about all the products and helped us find flooring that met or needs at a price that exceeded our expectations. Highly recommend S&G.

Cl
Review №27

Not happy. Gave them my money. They said they would call and schedule the install. They did not call. They said they would call back, they did not call back. They gave some lame excuse about not having the 1/4 round wood available to trim out the install. I cant believe that they dont have simple 1/4 round wood trim in stock. How lame is that? I guess they like to take money, but dont like to deliver product. It has been 4 days since I paid and they still have not scheduled the install. grrrrr

Sa
Review №28

Carpet quality & timing were fine but they deviously charged me for moving my little piano. Its a little upright on wheels which I was planning on moving, but they offered with no mention of the $400 charge. What a surprise when I got my receipt!

La
Review №29

We had a tenant destroy the carpeting at our rental property. S&G had the perfect replacement in stock and was able to install it quickly so our new tenant could move in on time. Thank you S&G!

Su
Review №30

I cant say enough about this place. From beginning to end my experience was perfect!

Ji
Review №31

Very happy with our purchase. Sales staff was very knowledgeable, install staff was friendly and efficient.

Fe
Review №32

All of my flooring for my last 2 houses have been from S&G they are great to work with and would recommend highly

Da
Review №33

We received a excellent quality product at great pricing. Installation was wonderful!

Gw
Review №34

Great service. Installers were on time, very helpful, polite and neat.

Le
Review №35

S&G has done four carpet installations for us, in our home and commercial property, and each time theyve been very professional, knowledgeable, and their follow through has been flawless!

Da
Review №36

Best customer service

Je
Review №37

Purchase flooring there numerous times. Always a great experience.

Ig
Review №38

👍👍👍👍

El
Review №39

Excellent

Information
13 Photos
39 Comments
4.5 Rating
  • Address:6010 Stanford Ranch Rd, Rocklin, CA 95765, United States
  • Site:https://sgcarpet.com/locations/rocklin/
  • Phone:+1 916-577-1400
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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