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Baskin-Robbins
5428 Crossings Dr #102, Rocklin, CA 95677, United States
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Baskin-Robbins

Comments
Bo
Review №1

Horrible location. dont come here. the kids touch their faces and body parts right in front of you and then dont wash their hands or wear food service gloves. when confronted, they argue with you, yell, and threaten to kick you out. also, they dont wear masks. will be reporting to health department

Pa
Review №2

The kids in here have no customer service skills. They messed up my order and ignored me. Will not go back.

Ka
Review №3

Clean, nice 31 Flavors. No complaints at all! Lovely treat on a hot summer day.

Ma
Review №4

Worst Baskin and Robbins ever. Packed with kids not wearing masks, clerks not saying a thing about it. And it took forever, forever to get some mediocre ice cream. Enjoy!

Br
Review №5

I ordered something and made a mistake on the date for pick up. No biggie. It happens, and it was my mistake. Asked if I could still pick up the item even if it meant I had to wait, or purchase a second one today and cancel the original order. Was told No. Ok.. Fine. I asked if I could cancel the order to which I, again, recieved a firm No. That can only be done online. Ok.. Still fairly calm. Entirely understandable, if thats the protocol. Got home with the disappointing news that there would be no fancy ice cream dessert, only to get online to cancel my order and it states to cancel i need to call or show up to the store in person. Ok. Now Im starting to get agitated... I call the store and ask to cancel stating it says online I can only cancel over the phone or in person. And I again. Get told No. That I cant cancel over the phone cuz the boss isnt there? Everytime I inquire the rules and reasoning changes. I admit I made a mistake but I shouldnt have to process a charge back to cancel an order. Absolutely 0 customer service skills, and completely turned me off from the brand.

Ra
Review №6

Baskin Robbins staff was friendly and were quick to get everyone served. Employees had their masks as well as the customers. Everyone kept thier distance. Cherry jubilee is my favorite ice cream.

Ta
Review №7

WORST SERVICE IVE EVER HAD, usually I have the best service but a think a new woman is working there and she yelled at me when I asked for a sample and then proceeded to scoop my ice cream using no gloves!! I have gone back twice and each time it’s the same woman and she has never worn gloves once! DISGUSTING!! Especially during this pandemic, don’t think I will be coming back anytime soon.

Dr
Review №8

Dont ask for thermal paste sprinkled with RGB they dont have it

Da
Review №9

Perfect treat on a hot day.Now if only theyd open the bathroom for customers.

Er
Review №10

Got two birthday cakes at the last minute. Worked out perfect. Staff was friendly and quick. Store was clean and orderly.

Ni
Review №11

It is a ok place if you like ice cream I would say that many people need to try the ice creams there and not only eat chocolate or vanilla even though vanilla is my favorite flavor. What I mean by that dont be plain be different from everyone 😁👍

Ta
Review №12

Super nice and fast employees even with a group of 10+ for a grad party yesterday! And duh...amazing ice cream

Te
Review №13

ALWAYS A LITTLE ROOM FOR ICECREAM / A BANANA ROYAL SOUNDS FANTASTIC...OPEN 11 TO 10 OCLOCK...ROCKLIN DOES ROCK / APPARENTLY...

dr
Review №14

SUPER good Icecream you have to try it. Best part is you can try samples of the icecream so its somewhat free!

Je
Review №15

Nice service - they remade an ice cream scoop when the ice cream was too soft.

ou
Review №16

The employee tonight was just rude and didnt want to be doing his job. Its rare that any of them do...

Su
Review №17

Delicious Ice Cream, many great flavors, cakes. In the Wal-Mart center, off Sierra College Blvd. Rocklin, CA.

Br
Review №18

Always good

Kr
Review №19

Omg do I even need to say more. The carmel cream is delish!!!! My friend got the banana Royal I thought it was like the secret menu lol... Ended up eating half of that too 😜staff is very professional and I applaud that especiallly for being so young. It was also really clean in there..the bleach sparkle shined hehe. Thanks girls:)

Li
Review №20

Ice cream is so goooooood😀

Ad
Review №21

Baskin brobbins bis bthe best!

Li
Review №22

I love their cappuccino blast!

Ca
Review №23

Its Baskin Robbins, easy, yummy, great service

ka
Review №24

What can I say. Im a groupie!!

ab
Review №25

Fast, fun, and efficient

Pa
Review №26

Good stuff

Al
Review №27

Always great

Ki
Review №28

Staff was excellent

Ka
Review №29

Yummy

Ta
Review №30

Yeet

Information
6 Photos
30 Comments
4.6 Rating
  • Address:5428 Crossings Dr #102, Rocklin, CA 95677, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 916-624-3134
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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