This store has gotten better over time. I dont necessarily buy tools from here, but I do find the accessories to get the jobs done. Prices have increased on some items since the pandemic, are as expected certain items(from china) are hard to come by or have in stock. Overall the service has improved too.
When you need tools last minute to absolutely get your job done with blatant disregard for safety or long term use, this is THE spot! Good selection of just about everything, Staff is really nice. Prices are very low, but you get what you pay for. Everything from air Compressors to car Jacks have broke within months of purchase here, but in a pinch, you gotta do what you gotta do. Very good selection of air hoses and connectors too!
Went in for a certain item being discontinued and were all out but the employees went beyond and i was able to acquire one a week later!! That is customer service and very appreciated one too!! Good job 👍
One of my favorite places. There is so much to see.
This is my one stop shop right here they have everything you need at the best prices. Big shout out to Davin! Thanks bro for the superb customer service you are the man I appreciate it!
This drill is very well built and does what you need to do. I would highly recommend this product.
Great selection of tools at great prices. Can you buy better, sure but the low cost of the Harbor freight tools have served me well!
The staff is super friendly and helpful every time we go in! Josh and Heather are the best and go above and beyond. I forgot the other two gentlemans names that helped us load our 4 carts fulls of stuff into our truck, but they were super helpful and friendly as well. We will definitely be back to this location.
I am a big fan of Harbor Freight. This location in Roseville is on par with any of the others I have been to. Broad brush-Harbor Freight is doing what Sam Walton did in the 1970s. Fill up the counters and peg hooks with reliable products that arent necessarily household brand names. The selection is somewhat limited, but out of stocks just do not happen.The return policy is generous, the warranty program extremely favorable towards the buyer. I have on occasion purchased the warranty on a few expensive items, and have to use it twice. Both times I got sorry for the problem, go grab a replacement. Or words to that affect. One of the items was a freaking log splitter! And that was a coin flip on whether or not it was actually my own fault. The prices are outstanding and the rewards club is also worth the effort.Honestly, 6 stars out of 5.
The prices are amazing. Maybe too amazing. The offering is generally low-to-medium quality tools. I was able to reasonably fix up my truck due to the bargains available. There is a large selection of specialty automotive tools. The online catalog seems to be fairly accurate; so I know its in stock before I go.
Great selection of products, good prices and a helpful staff
Pretty much always able to get what I need there. Dad wanted a new pitch fork for father day....so off I went. Quick and easy and back on my way.
I went to harbor freight today. They didnt have what I wanted they were out. But Alex at the Citrus Heights store found out they did have it at the Rockland store and wrote down all the information for me made it very easy for me. Great customer service Alex. Way to go
This is the cleanest and most organized harbor freight I have ever been in. Employees were very friendly and helpful!
Very nice store compared to others I have been in. Staff was knowledgeable and friendly.
Love harbor freight good variety of a lot of things
I buy a lot of tools here. If you dont need professional highest quality, then definitely paying triple the price doesnt make sense. $20 rotary tool was the most recent purchase, which will serve me much longer than I need
Sweet place. Cheap and reasonably reliable China made equipment.
I went here to do some work at the store and it is the cleanest Harbor freight Ive ever been in
Harbor freight kinda is what it is. Cheap tools at bargain prices with very limited choices. This location off Fairway in Roseville has some of the friendliest and helpful cashiers of any of the dozen locations I have been too.
If you are mechanically inclined..no better place to go. Great service all you will need one convenient place.
Im a tool hog and this is one of my favorite places to shop I would rather be in Harbor Freight than for dressy shoes or purses
Econimical pricing but some staff doesnt even know where the stocks are kept.
Helpful staff, low inventory on a lot of items. Picked up some led light pods for a great price.
The overall quality of tools at HF has increased steadily over the past 25 years but they still cater to the budget-minded shade tree mechanic. You used to find better deals but now almost ALL of the good stuff is exempt from their famous coupons - something that has driven at least $20k worth of my business towards higher quality competitors due to price point approaching similar territory. That being said, this location usually has decent stock; knowledgeable staff; and a relaxed atmosphere even though the employees get super busy at times. Ample parking.Only thing I would change is they should post a sign or have customers sign an acknowledgement that if you have to return anything with a gas engine, it must be drained DRY of all fluids. This is probably written somewhere, and its most likely the law, but having it posted in a prominent spot would be helpful on the rare occasion it applies.Hint to Corporate.... bring back the old days of allowing the 20% coupon on any single item (instead of exempting nearly all brands), and your customers will spend more money ! It is blatantly obvious that the name brand products are re-labeled stuff from the same manufacturers (yes, I have verified this by emailing the chinese corporations in the past). This tactic allows them to be exempted from the coupons and drives up margins without a quality bump. Other predominantly American brands tried this years ago and theyre not doing well these days. Stick with what works?
My experience was good bought their electric lawnmower. Person was great in explaining it to me. I gave 4 star, because it was alittle light on team members.
Serves a specific target, discounted tools for the casual user. Or even pros can buy tools that they can use; but not for the long haul.
Always good prices on moderate quality tools. The staff were helpful.
Tools,tools,tools. What more could a guy want. This is the place.
Super helpful staff, looked up the tool I wanted, found where it would be on the shelf, looked up other stores that had it.Prices are best in town, and good stuff on clearance.
Friendly staff, will go out of their way to help, very clean and organized.
I love Harbor Freight. They have a lot of good deals. They seem to be carrying higher-end tools now.
I LOVE this place, however tonight they only had one guy working the register & a long line!
Kelly was super cool and helpful!
This place is great fir almost everything you need, prices are great. Not professional grade but the quality has never been an issue for anything Ive purchased here. Caution though. Many customers arent wearing masks. Time your trip right and its not an issue if not crowded.
This location is tucked away in a corner parking lot, every time I have been there all the workers have been super friendly and helpful, todays visit was not a exception. I usually go in for 1 thing and walk out with a couple of other things.
Kyle (cashier at HF) is a very rude person. I saw him berate a customer over not waiting to be called to the register (covid rule) although there was some confusion between the two registers. When the customer decided not to buy the item Kyle told the customer not to come back.Every time I go into the store Kyle is rude, he acts like he is mad at the world.Im glad Im not Kyle!
Friendly, helpful personnel. Always fine something one needs,LOL.
I cant say enough about this store. I love it. I bought a nice jigsaw. Im happy with the saw.
Awesome staff... hey its HF you know the drill if you know tools.
They no longer take any coupons whatsoever. And no free gifts that are cheaply made in china.And no discounts for military...
I wish they still had their Super Coupon offers but theyre still the best prices around. Good folks at the Roseville store too.
Pretty empty . Very helpful. Not far from home
Medium customer crowd on Friday, November 13th in the early afternoon. One register open meant 8 people in front of me waiting to check out and no one around to tell me where things were. I did find things eventually and prices were as good as usual, including a drill press for $70 and a 2 axis slide vice for $75. The staff didnt mind my 65 pound dog, so Id say theyre pet friendly.
Great place for reasonably priced tools
Everytime I go into one of these stores, its like going into a candy store. Or a lady going to Nordstroms shoe dept after she just got her bonus ck. Watch out, and hold back! Lol
Very helpful staff
It was awesome as always....
Harbor Freight is the best store that exists!!! I love it & the staff ROCKS!!!
Getting good help these days are no longer in existence, until you come here. Workers were very friendly and cashier was very funny!! 20% coupons online.
Good place to get specialty tools for rare usage. Many of their products are lower quality than alternatives. However for many things they offer decent products at low prices. Would not recommend buying hand/automotive tools or power tools here.
Good store, low prices on almost everything. Customer service has always been good at this location, and at Harbor Freight stores in general, in my experience.
This location is kept up nicely. Its always seems busy but never over crowded. 99% of the time I can find what I came to purchase.
Great place has everything you need.
Theyre always good and we were able to get what we are looking for
So I came here with my 6 year old son to buy car ramps so I could do an oil change in my car. I called ahead and was told they had 7 sets in stock. The employee I talked to told me they would pull one set and set them aside.I arrived and waited in line that went to the back of the store. We waited about 45 minutes. I got to the register and was told they were out of car ramps. I asked the cashier why they would tell me they set a set aside only to have me come all the way from El Dorado County to get them. The cashier had no answer for me. No apologies no nothing.Lesson learned dont call ahead and believe they will set something aside when they tell you they will. I wont be back to this location. Waste of time and only two people working during this visit.
Always a great place to go, except I always end up spending 2 times more than I went there for. But I needed it
Got exactly what I needed for a good price.
Love this place and a guy named Mike helped me..he was awesome.. got a 44 inch toolbox.. all the associates are awesome and helpful. And like always great prices
Always Friendly and HelpfulGreat prices and well stocked and organized.
I love shopping here. Everytime I go there is always something new on sale. Its a great hardware store to pick up stuff I need for really cheap prices and cheap enough to get things I dont need at all.
Place was busy. Not enough checkers (3). Line went to back of store. 45-60 minute wait to check out. Walked out without buying anything. Wanted just a bag of bungies and a battery powered hand saw. Maybe someother time.
Great customer service!
Called 8 times before they even bother to answer the phone. Then they act like its an inconvenience to check inventory.
Always love my visits to Harbor Freight, makes me feel like a kid in a candy store. So many great deals, so many cool tools!Could never have a bad time at a Harbor Freight!!!Also, friendly staff, clean store, well stocked.I definitely recommend stopping by!
The customer service is very good and a clean store.Great product at a fantastic price!
Good place to find most small parts and tools. Not necessarily tool bag quality but stuff to have at home and all the little stuff that home depot charges an arm and leg for.
Low stock. Could not find any sales floor help. Cashier was dismissive and rude.
The prices are very good. I was looking for a electric chainsaw. Found the one I saw advertised. Everything is easy to find. There is enough stock on hand. Also bought some other things I need for the Winter season. Store employees were helpful and friendly.
They almost always have what I need in stock. The tools work for whatever project it is at a substancial cost savings. The staff are helpful too.
Love going here. Staff is friendly and I get better customer service than local Home Depot/Lowes.Great prices, but some poorly made products mixed in among the good/great. Definitely do some research on what youre buying. Quality continues to get better on most tools year after year. Make sure to buy with a coupon :)
Tons and tons of cheap, one use stuff.
I love this particular Harbor Frieght, why you ask? Because staff goes out of their way to help you and even has a coupon here and there if you forget yours.
Harbor Freight is well known to be inexpensive pricing where you get what you pay for. Some items are worth purchasing, and many will give you one or two uses before you have issues. As long as you are aware of what you are getting, it is hard to go wrong. Sometimes you just buy three of an item so you can get the job done and you save money over buying the expensive tool that will last a lot longer than you need. I’m usually surprised by how many people are there when I’m trying to check out though.
Good for basic tools at good prices. The store is nicely laid out and always clean. They always have great specials and coupons for free stuff. You can get really cheap things here but dont expect it to be equivalent to the higher price versions... which is to be expected.
Cant beat the great prices
Always have great deals.
Same as any other harbor freight..But awsome staff in my opinion
Tina the cashier was very friendly, helpful, courteous and had a fun personality.
Excellent customer service! Great products too!
Easy access, plentiful parking. Usually has the item Im looking for.
Good price
Great products for really good prices
Great place to buy some tools. I wouldnt buy things like sockets and screwdrivers but for the seldom used tools theyre great.
I shop here for batteries all the time. Prices are good for the amount of batteries you get, but they are not ever ready or duracell quality batteries.
Always good.
I really like going there for tools at great price
Great deal through their monthly sale catelog. They were out of stock at my local store but found another store with stock. Good service.
Just talked to Cody at the Rocklin store. He was amazing, best customer service Ive had in a while. It was a very busy time when I called, but Cody went above and beyond for me to find the best possible price for a floor press for me. I am so impressed!
Easy in and out, found what we needed, not too crowded at the time we went. Friendly staff.
I really like the new icon tools.
Its okay, and reasonable for tools and misc. Stuff...
Their prices are always good and the lines werent too bad this time either.
Started using the app for coupons which is great considering I lose clipped coupons but at the time using them a line forms behind me with unimpatient customers as most of the time theirs only one cashier working.. need at least two cashiers to keep the line moving.. Other than that I love the selection of affordable tools and definitely the free items..
You can buy tools here less expensively than renting tools at Home Depot. Ive bought many and expensive items Ive needed for jobs. Tools that cost 60 to $70 at Lowes or Home Depot are less than $19 here. And last quite a while. I would only not recommend you buy saw blades or drill bits here as they are cheap and wear out very fast. Cheap tools, great prices, good products.
Love shopping here! Left empty handed today because I went there for some moving dollies that were on sale but out of stock.
I love the candy store 😍Can always get a good cheap tool and free gift .