I get my stuff here a majority of the time, about every other week. They have a variety of vape juices, mods, and coils. You can rely on them to give you a good reccomendation for mods and juices. But, rely on your own knowledge for coils. I got a coil pack from them 10/22 and I told the clerk about my mod type along with wattage preference. I trusted him to give me the correct fitting pack but the man gave me a size that doesn’t fit. I didnt realize until I got home that the coil doesn’t fit at all. Once you buy a coil pack or juice, you cannot return or exchange it at the store. So please just know your own coils before trusting them with coil information. I spent about $30 on a coil pack that I cannot use in any way. Overall, this place is more expensive than online stores but convinent in having constant products. I bought my mod here for $100 but vape royalty.com sells the same exact mod for $60 to $49(currently on discount).
There is absolutely no customer service whatsoever from the moment you walk in the door they are rude, not helpful at all! They don’t even have a good variety of merchandise available! All around just bad!!!
Everyone is so kind and eager to help!
Good selection of vape and CBD stuff. Never had a tattoo there but they have all my vape needs.
Came in for a consolation with Ariyana. She was the absolute sweetest and I’m so excited to get a few tattoos from her. My partner was able to also stop by the storefront to stock up on some of his vape stuff.Looking forward on coming back!
Cool shop. Didnt have everything I wanted in stock but the guy at the register was helpful (I think his name was Mark) and had some good recommendations. Got a couple bottles of nic salt juice and some D8 gummies at a decent price. This will be my go-to spot for now.
They have the best quality CBD I’ve ever used! Not to mention their customer service! Jonathan is very knowledgeable and professional! Would recommend 100%!
Just needed some batteries nice staff clean organized place.
Went into the store today, it was incredibly clean and the staff was very friendly. Jake and Jonathan were working behind the register and provided me with excellent service. Thank you guys.
Super knowledgeable staff! I love coming here to try out different disposable vapes. Friendly. Welcoming. Really cool place!! Check it out!!
Placed an online order which was to be delivered same day paid the $8 fee and all only to be told that the shipped the order instead and that there wasn’t anything they could do even though it was their mistake.. Their inability to even act as though it was important made it even worse and all he could say was its joy our fault it’s the company who pulls the orders ... they are terrible had not real resolve for me and in the long run I had to purchase again and cancel the 1st order but he had not even canceled the order until I required him to show me proof that the order was canceled 😡😡😡 they are freakin 🤡
This is a very clean store, great atmosphere, friendly and courteous staff. Especially Jonathan, he was so helpful and knowledgeable. This is the only shop I go to.
Good juice selection, and friendly staff with good product knowledge!
Love that the store was clean and easily accessible. I also was greeted and helped by the staff for any questions I had. They have a repeat customer with me!!
Getting tattoos from Ariana and she is so freaking awesome!!!
The stars are for the selection, though I was tempted to put just one. The salesman who helped me earlier today (Saturday afternoon, chubby Asian clerk at vape ink) provided me with the worst customer service experience Ive had in recent memory.Was all but ignored upon entering. The prices arent marked and the sales rep was clueless, and God forbid I ask for a price. He was reluctant to offer any sort of help, lazily demanding that I just tell him what kind of flavor I want” and trying to sell me something different from what I asked for. I had to ask multiple times for him to simply tell me the price on one flavor. I could not read what the flavors were due to the distance from behind the counter, and he sure was not keen to help me.Then when looking at papers I asked the price for regular Raws and he lifelessly replied I dont know... 2 or 3 bucks which a second later he changed to 4 or 5 (it ended up being $2.49) I was seriously tempted to walk out and left there regretting not going through the trouble to take my business elsewhere, simply for the fact of how rude he was.
I love this shop!, the staff is always so nice and ready to help, as well as knowledgeable in the products they sell. The store itself is also very clean and retro looking. Thank you Jake and Jonathan for your help!
I was visiting family in Lincoln park and needed more juice. I ended up dropping by vape ink last Saturday. I don’t normally write reviews for vape shops but the guy working behind the counter was extremely helpful and patient. I had several questions which he answered. I highly recommend checking this shop out if you’re in the area for any vape related items. The staff and selection is awesome! Thank you Jonathan I appreciate the recommendations and the information you gave me.
I love Vape Ink! They always help me out and will spend time explaining any products I ask them too.
100% professional and fun from start to finish. I came in with a slight idea of a tattoo that I wanted, and Ariyana created a gorgeous design that was better than anything I had in mind. She was laid back and fun to talk to, and the actual process of getting tattooed went by pretty quickly. I am so thrilled!Another staff member was incredibly knowledgeable about all of the CBD products they offer and took the time to explain the various applications.I would fully recommend this shop. Thanks for a fantastic experience!
They have very good prices, I switched from a vuse when the pods went from $12.00 for a 2 pk. To $18.00 for a 2pk literally over night. So the guy helped me find something comparable. He didnt try to sell me the most expensive or flashy device. He gave me something perfect for what Im used to. The staff was very knowledgeable. In addition when I inquired about some things in the clearance and discount area he was honest and told me not to waste my money. Very nice place, displays are excellent and staff are not eager and pushy to get you to spend money on something that you wont be happy with. They answered all of my questions and were patient. I wish I could recall the guys name so I could put it in this review. BTW I bought a Novo X and 50% salt nic iced water melon with a few spare tanks. The vape juice is delicious and satisfies my nicotine cravings. The device is easy to use and is well put together. Please check this place out if you vape. Especially if youre paying a fortune for Juul or VUSE. I spent about $80.00 and saved money. One last thing, they give Veteran and Military discounts with proof.
The staff were friendly and helpful and the prices are reasonable.
The people here are cool definitely will come here more often.
Great place and they card people everytime!
Been coming to Vape Ink for over 4 years now and never ever had a bad experience. Staff is extremely friendly and helpful, it almost has a family vibe. Great selection of vape juices and mods, plus great deals and sales.
Dont waste your time or your money these people are dry arrogant snobs who dont recommend anything and stand there and envy you because youre returning customer or your daily customer go somewhere else.
Superb
Love coming here for all of my vape supplies. The atmosphere is great, the workers are lovely and polite, they make you feel like you are part of the family. The tattoo artist are also wonderful and do some amazing pieces.
Walking in here it was a cool place. A place for your vape needs and a tattoo. The staff was friendly and attentive. Pricing is ok.
Got a small text tattoo here and I loved the whole experience! definitely coming back for my next tattoo
Awesome as usual with the selection of mods, rdas, and juice. Only reason it got 4 stars is because the prices arent online prices. Yes, i know a store front is always more expensive. Would have to be near perfect to get a 5 star from me.
Went first time today and the staff was so patient and helpful. It’s a clean store with huge selections and not far from me. I will be back for sure.
I love it. I got my piercing and tattoo done. Thanks guys
Always a great experience with this business!
This place ROCKS!! Friendly n Knowledgeable!! Willing to help, explain n suggest! Good Pricing n Selection! NO reason to go anywhere else!
Been going for 4 years for juice, 1 for some artwork with johnny. I love the atmosphere and customer service. Great selection, decent prices, and knowledgeable staff
I LOVE this store! Ive been coming here for years. Every time you walk in the staff is very friendly and attentive. When I started vaping they walked me through every step. Now that Ive been vaping for a while, I go in to see the newest and greatest juice and hardware available.Do yourself a favor and stop by. Make this your go to store!
Very knowledgeable, vast variety, friendly faces. Location is nice as well.
Vape Ink got me to quit smoking cigarettes about 10 years ago.
Ive been here twice so far. The first time I was just picking up a few bottles of juice. The second time I was picking up a new mod and a beginner rig for my friends birthday. The employees are very helpful. They were not afraid to tell me which products they liked and which ones to avoid. They were knowledgeable and helped me set up the items I had purchased in the store. One of the guys was really helpful finding me flavors I liked since Im pretty particular, I must have tried 30 or 40 different ones before finding what I was looking for but he was polite and didnt seem to mind at all.I cant speak to the tattoo/piercing aspect of the business other than to say the area looked clean and well-kept.
This place was awesome, mark took his time in explaining the hardware and maintenance for my new vape. The flavor selections were on point as well as we were able to sample before purchase. Overall, I will continue shopping here. Its a great atmosphere overall.
Great lighthearted and knowledgeable staff. Great selection of juices as well.
Always great! The staff are knowledgeable, informative and help you with anything you need help with! I highly recommend!!
These guys are super chill. Went there and asked for some house brand juice. Ended up with 60ml for only 8 bucks. They weren’t pushy or tried to upsell. If you are in the area check these guys out.. went there after being disappointed by avail
Amazingly clean and organized with some pretty chill and extremely knowledgeable, patient staff....wish I had found this place sooner.
My partner and I just got amazing tattoos from there. Very clean building and the staff is amazing
Terrible customer service! My friend and I went there a few weeks ago and were threatened to be kicked out by the employee simply because we did not know the correct terminology. The tan asian guy with piercings who was helping us kept vaping in our faces (rude) and was very condescending. We asked questions and he said he would kick us out for not knowing the proper vape terminology, which was not our fault since we are new to vaping and CBD. Never coming back again thanks to that guy
Employees are always helpful with what you need. Nice and clean place with a tattoo parlor inside too.
Positive reviews...I like to see that. The staff was welcoming and they seemed to be in great spirits. Jonny was attentive and explained in detail, what he was going to do for me. Cant wait to get inked by him. Thanks Jonny.Louis
Good people, clean store, good prices! I go there weekly and you should to since the rewards program saves you some $$
Too pricey unnevessarily
As always they are helpful and I love the new inventory
Always helpful staff and good prices
Great staff, large selection, competitive pricing.
Awesome shop great customer service come here for all my hardware and juices unbeatable prices friendly atmosphere thank you all for your service -Vape nation
If you want a piercing done here, please think again. I got my belly piercing by Jimmy and I felt like being a guinea pig of a new trainee. As he does not know what he is doing, he was being guided by someone. They should not advertise body piercing if they do not have a professional piercer, qualified to do it. I asked him how long is the healing, he says 2-3 weeks. Obviously I may have been his first customer as everyone knows belly piercing takes up to 9-12 months to heal. I came back a couple of weeks later as I noticed it was not centered, They just gave me a weird look with no apologize at all. As I am the one who made a mistake. He offered me to be repierced?? Not planning to have my belly button messed up again. No thanks!!! I hope they read this. Terrible customer service!!!
Hands down best Vape shop in MoCo! And the ink is Superb too!
Not into vaping personally, but love this store. Everyone is welcoming and social. Tattoos are incredibly, as at the artists.
Great place for all, and I mean ALL your vaporizer needs. And an awesome added bonus, the staff here are some of the most knowledgeable, polite, helpful and attentive young professionals I have ever seen. Its probably because of all the CBD they started selling recently, LOL JK. Seriously though they taught me everything that I know about Vapes and have been a part of the reason why I am on the way to quitting smoking. Thanks vape ink, you have a repeat customer on your hands. You will see me again and again and again because I love to see you guys. Its not because I need or am addicted to your salt juice I swear. Lol, JK. Yeah right, thats exactly why Im be back. 😂😂😉😉🤣🤣
Really friendly staff and pretty good selection of goods. Plus, it is right here - convenience is the key!
Nice shop, a little strange to have a tattoo shop/vape shop combined but hey, whatever works!
Great recommendation from the workers at vape ink. Dominor RDA and ohmboy rage mod. Great service and a really big help. 10/10 will be going again.
Vaping is bad for you :)
Love this place. Best vape store in town.
Courteous and knowledgeable staff (for vape products, I havent gotten a tattoo). Would highly recommend stopping in.
The guys that work there made it a priority to know my name by my second visit. This shop has great products and prices and it is the only vape store I will shop at with at least 3 others in the area to choose from.
What amazing line of juice friendly staff always make me feel welcome... thank you Vape ink !!!🙏🤙😎....
Alex is the greatest and never steers is wrong.
Top notch selection of mods and juices! Friendly and knowledge staff makes the experience special!
Very knowledgeable and friendly staff. Great prices and selection.
My go to vape shop located near the ihop great knowlegable guys who are very helpful
Wonderful customer service and great selection!
This place sucks dont go they dont do good peicings at all they treat you like your a puppet. Not the best expeirence.
Nice place, decent prices
The best part about this place is that it smells good. I recently had an appointment to replace the nose ring that I had because it had fallen out. When I got there the spanish guy ( i dont remember the piercers name) didnt even take his time to custom bend the L shaped ring, instead he proceeded to jamming the ring into my nose. This pain was far worst then the initial piercing that i had gotten 2 months ago and not to mention he made the hole itself bigger so now my stud keeps falling inside the hole. I woke up this morning so frustrated because i thought my nosing had fallen out again only to find out that it really had just fallen into my nose itself. I dont recommend anybody going here for anything I went thinking it was going to be a simple process only to find out they made matters worse, not to mention they have no privacy for patrons.
Excellent Quality
Best Vape store in DC metro area! Ive checked out several & VAPE INK is #1 in customer service with a great staff which includes, Logan, Deb, Ross, and owner Jack. They take the time to educate us enthusiasts in the art of vaping, about new products and offerring taste tests. Jack is a brilliant entrepreneur whose business plan was implemented at exactly the right time as vaping was taking off. Owner Jack, Managers, Logan Lopez, & Deb make a customer feel important remembering your name, your specific vaping needs, and what flavors you prefer (fruity, musky, spicy etc). Everyone that works there is friendly, extremely helpful, knowledgeable about every product associated with vaping, let you peruse the catalog of flavors and products without pressure. If you are new to vaping & the store, they take the time to teach you how to use the equipment, how to maintain it and what accessories you need. Prices are great in comparison to other shops and beat internet pricing bc your not paying shipping. I love going to the shop and hang out on couches watching a game, chatting up other customers and vaping. The Vape counter is more like an old fashioned apothecary with wooden shelves holding bottles, with tester pipes labeled and ready to go, and products in glass case counters easy to inspect. The Ink is the tatoo artists domain behind the Asian room dividers. I dont have a tatoo (yet!) but have seem the artists work and its amazing. Overall, I love going to Vape Ink because I know Ill get what I need, have a great time chatting w other Vape connoisseurs & the staff and getting the products I need!!!!
Helpful friendly employees.
This is the best vape shop never seen before The staff is amazing
Awesome place, friendly staff.
Very friendly and knowledgeable staff
Love the service
Jimmy is awesome!!
Love this place.
Good service.
Good people
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