The staff are very nice and helpful. My English is not good and I need to return the flat soccer shoes which are not for my son’s summer camp. The staff is very friendly and nice, he helped me a lot.
I Tried to exchange my cleats only 6 days after the date of the purchase because I had blisters on both of my feet after a 60 minutes game, but got rejected. It still looks clean and new with no signs of being worn. I had tried it at the store and it fit just fine, but after 20 minutes of playing, it started bothering me. I had been a regular customer and had their membership for years, but It will be my last experience here. They prefer to lose you and your upcoming purchases, but not to eat the cost in a situation like this. This is called lack of customer service. I learned my lesson and will go back looking for cleats online where I have a better chance of returning/exchanging it in case I need to.
Great store! They got everything you need and a good variety of cleats for all ages.
This week our club was challenged to provide guest uniforms for two players for this weekends tournament. With only 72 hours available, Rockville Soccer could not promise success, but tirelessly combed the storeroom for two hours and found every single item that was required. Then, Lisa -- in team sports -- and her colleagues worked diligently to press the numbers on the jerseys with hours to spare. Rockville Sports -- under-promises, but over-delivers! Thank you for going above and beyond what other sports retail stores provide! 5-stars!
Great selection of soccer equipment and shoes. Great staff
Don’t expect to return or exchange things here. After not having the size I wanted in one shoe, I settled for another. I went home and took them for a walk to make sure they would work. They were more uncomfortable then I remembered. I tried to exchange for a bigger size but was shut down. You’re better off shopping online where you will have more options to sizes and an option to return/exchange.
Not what I expected. Lots of jerseys and sweats. Good selection of cleats. Wanted a coaches clipboard, no dice
Have been shopping here for my son for 14 years now first class place. Best place in Maryland for all your soccer needs. My 18 year old son has 2 games tomorrow Rocco is the man great guy printed the jersey and shorts right on the spot while I waited. He saved us big. Highly recommend this place for anything soccer place is amazing!
Great selection of soccer apparel and shoes. Very helpful staff.
Great service from the employees but extremely over priced on certain items!!
Good collection of stuff. For those who have kids play for MSI, this store is apparently one of the only places where you can get your uniform from. Great quality uniforms for sure but I always am reticent when only one place will carry an official uniform for your child’s soccer league. I’m not casting shade at all on this store for this arrangement but just pointing it out. Their staff is knowledgeable and friendly. You can get official stuff here. Yes it’s more expensive but you know you’re getting the real thing instead of the fake stuff that comes from China.
Rockville soccer is the place to go when you need the right equipment. They always have nice equipment at reasonable prices. The staff is very helpful and nice and they do their best to help you find the things you are looking for. I highly recommend Rockville soccer its the best!!!!
Rockville Soccer is the best soccer store around by far. Me and my company, Top Rank Soccer Academy, have been a customer of theirs for over 10 years. From uniforms to equipment, I trust them with all of my soccer needs. Also, a great place for gifts of all kinds for soccer lovers. They have the best cleats, jerseys and more! They offer exclusive items and competitive prices.
Rockville Soccer is AMAZING! i always go there to buy my cleats and indoors. It has so many choices and not only that, the wardrobe is nice too! Employee staff is very helpful, and they help me every time i go there, and i always walk out with what i went in for. Definitely recommended!
This is a good place to go if you’re looking for cleats or indoors. Also, jerseys and nice things. Staff is very nice and helpful.
As far as a specialty shop goes, it is very good and well-stocked. They are attentive to their customers. The prices are competitive to online alternatives.
Best selection and expert advice in soccer cleats from novice to pro. Great discount jersey rack too.
This is a great place! Has many great items for soccer players at reasonable prices! The service was superb! I got great help for the items I needed.
We have been loyal customers of this store for past 10 years. with 3 soccer players in our family we must have spent a fortune buying everything from socks to bags and you name it...! The service has been always okay, not great but ok. The prices have always been higher than your big stores but I am all about supporting your small stores. But I realized last night that this feeling of support and loyalty has been one sided all these years. I sent my 14 year old son with his grandmother to buy him soccer cleats. He was sized was told that he was a certain size. He bought the cleats and more( $270.00) The next day he wore the cleats for his tryouts. They were too big and kept slipping out. We brought the cleats back for exchange to the right size but the manager refused to Exchange them for a smaller size. His reason: he wont be able to sell them again. I am sorry but I own a small business myself and I recognize a loyal customer and in a situation like this, I will have no problem EXCHANGING the item and eating the cost. After all it was their sales team that sized my son and sold him the cleats and socks and .... Thats the reason we go to a soccer specialty store so we can be sure we get the right item. I was completely shocked and left in disbelieve.
Good and polite staff. Good product selection as well.
The store is great! People are friendly and helpful. But using their website is like going back to dial-up days! Horrific! They must get a new web host. I could walk to the store from Ellicott City in the time that it takes for products and info to load on the website.
If you need something asap for soccer, from jerseys to gear, this is the place to go! They have everything you need! No wait, just stop by and shop! Great customer service! And plenty of sizes from jerseys to soccer balls to cleats. They have some sales aisles too! Got myself a very nice ManU jersey! Great customer service and nice location. Will be back soo ! Thank you!
Good deals for boots
Nice store, great selection. Staff isnt as attentive as they should be. Some are better then others.
Good selection of items, attentive staff.
Great selection and very helpful staff!!
Ive been coming to this store ever since i was a little boy to buy my gear. Ive never had a problem here. Ive always been given the right equipment, and the customer service is amazing! they are always patient and give their honest opinion about a certain cleat or goalkeeper glove.
Rockville soccer one of my favorite store to go too! & the staff members are great!
This place is amazing go and see it for yourself
Horrible horrible experience here! Poor customer service and definitely not what our team paid for! Before we could even see a proof and approve the final product... they had already PRINTED and RUINED our jerseys. Then, they refused to fix them and take responsibility for their mistake!Our team has worked extremely hard to get to where they are now. This has been a disappointment to our team !Never doing business with them again! DO NOT GO HERE, SAVE YOURSELF THE TIME, MONEY AND EMBARRASSMENT!!!
Personally I dont go to too much soccer stores because the internet provides me with all my gear BUT let me tell you this... if there is one reason to come back it is because of the service I recieved from a Mr. William Chavez. His pure honesty and dedication to the sport helped me understand why I wanted the gear I chose. He was able to help and explain to me the difference between Nikes DriFit jerseys and Adidas Climacool to pick the right type of shirt for my soccer training needs. It surprised me because for a young kid to know about the products like he does, I thought that he was the manager! Will definitely come back and hope to see Mr. Chavez there.
Ive been going to rockville soccer for a long time now. When it comes to ordering products its not the best but the service is amazing. They always have the newest products. And theyre new store is huge and better than the old one.
This is the perfect place to buy all the latest soccer gear. Very wide selection for all people and ages.
Great store for international and club team replicas and authentic jerseys.
Has the newest soccer goods and staff is very informed and can help you.
Best place ever to be, and nice people.
Good selection for fair price.
Knowledable staff, great selection of cleats and kits
One of the most awful customer service experiences Ive ever had. My son and I go in to purchase soccer gear for both he and I (I play in an adult soccer league). One of the items we need to purchase is a soccer ball for him and a pair of socks (for him), shin guards (for him) and new cleats for me. I selected a pair of $225 Hypervenom AGs. No one would pay me a moment of attention to try them on. 3 staff people including the manager were watching a La Liga match from 6 months ago while the owner sat outside. While standing holding the cleats I asked my 7 yr old son to test the soccer ball to insure it had a true roll in a 3 ft space and all 3 staff members promptly jumped on him for testing a $20 soccer ball embarrassing him for rolling a ball. I spoke to the owner and he believed my son should not roll a ball before buying (I assume he has never played at an elite level). We promptly went to PJs in Bethesda(owner knocked the ball around with my kid and a couple of others) and I spent nearly $500 (apparently not enough for Rockville soccer to care about). I am in and out of a lot Soccer circles and have let everyone I know...know.
Been a customer for about 3-4 years, but our most recent purchase was a bit disturbing.Without assuming the size of our players feet, for new soccer cleats, we decided to have the gentleman who seems to be the store manager, do the measurement while we chose the style of cleat.Upon the fitting of the cleats, we thought them to be a bit close but the expert claimed that was the correct sizing for our player.Well after heel and instep blisters after just 2 training sessions, we realized these cleats are definitely a 1/2 to a size too small. We visited the store and explained the situation to which we were told this only happens when cleats are oversized or wearing the wrong socks. We responded, this never happened before, plus the player has been wearing the same type socks for the last 2 seasons.Long story short, the store manager made it seem like this was completely our fault, and there would be no accommodation for another pair with the correct sizing.Hence we were resized and purchased another pair of cleats at another establishment. NEVER Rockville Soccer again, and luckily our club kits are not furnished by same.
Its a good place to go to.
Great facility for team soccer needs.
Best soccer store in rockville so many good prices a lot of good clearance shoes and a good selection i got my child the new hypervenoms black and yellow with the sock he loes them a little pricy but worth the paying for the shoes
Its OK because the service isnt the that good but they have the best products
Great employees and helpful
Always excellent, friendly service!
Best service, great selection!
Pricee but cool stuff
Great customer service
All u need for every soccer player and fan in the area.
Very expensive place but they have a lot of models to choose
Expensive cleats - I bought cheaper at Dicks Sporting Goods.
Expensive but professional
Hrant is a real prick
Pp
Excellent varieties, very friendly staff, etc.
Excellent
Nice place to buy sports items, uniforms, balls, shoes and many soccer things.
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That must be recommended by Fei Ge
To all those who want to visit this store, there is everything for football lovers, and when I say everything is everything ..