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Krispy Kreme
14919 Shady Grove Rd, Rockville, MD 20850, United States
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Krispy Kreme
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Th
Review №1

What a great store! We love watching the donuts move along the conveyor belt and under the wall of icing! The dining area is fairly big and always clean. Plus, the employees are very nice, and the lines are short and move quickly. My only down point is that the last few visits the floors have been sticky. This doesnt effect my rating though, since the service and the food are excellent.

Ja
Review №2

The place was clean, including the restroom. Thank you. We showed up early in the morning and they were making the donuts. They are SO good when warm. Didnt take long at home for the dozen to start disappearing.

Pr
Review №3

(March 29, 2021) Oh my gosh its been years since being here. I drove across town just to pick up my dozen today! Such a treat.

Re
Review №4

I would normally give Krispy Kreme a 4 star but today I went and while waiting in line decided to use the bathroom. The womens bathroom was basically out of order due to the fact that someone had put paper towels in the toilet. Once back in line, the same customers were still there. Im guessing it was a new person helping them as they were very slow. Finally, one of the gentlemen that was standing around came over to help. After 20 minutes I was finally able to leave with my donuts.

Kw
Review №5

I enjoy just sitting and watch them make the 🍩.

Ka
Review №6

Who doesnt like Krispy Kreme? I am grateful that they give a free donut if you show your vaccination card. I did not have it, so I gratefully bought a donut this time.

An
Review №7

Super nice store, but above all excellent service. Kuddos to MIKE, he was super attentive receiving my phone call and so much better in person, he helped me customizing my order and the service at this store was above and beyond. I will drive again all the way, every single time!!

Ve
Review №8

We liked it. My son loves the glazed donuts and I am a fan of raspberry filled. The staff is friendly.Not a fan of the trash containers on the side. You can definitely smell it.

ol
Review №9

Best commercial donuts in 🇺🇸 🍩

Jo
Review №10

Yess, Absolutely Competitive🍩without a Doubt!!

Re
Review №11

Courteous. Staff routinely pick hot fresh donuts off the production line when filling my order.

Ra
Review №12

Great service, amazing donuts, and the hot donuts light is on often. If youve never eaten a hot Krispy Kreme donuts... Its just something you wouldnt understand because the taste is indescribable. Then you of course, you have to take some to-go to share because they taste heavenly cold as well. You can even pop them in the microwave for a couple seconds 😋

Je
Review №13

Fresh hot donuts are great, especially free with vaccination!

Ur
Review №14

I enjoyed my experience here a lot, the seasonal donuts are great, only downside is low variety compared to other locations

An
Review №15

Quick service. Got the vaccine deal which seems pretty awesome. It was quickly done as I just showed my card and they got it to me. I didn’t even need to wait for the cash register line if I didn’t want to purchase anything else. Well done, Krispy Kreme.

Ka
Review №16

Consistent, quality doughnuts. Fun new flavors. Whats not to like?

An
Review №17

ABSOLUTELY AWESOME. Customer. Service was the best. She helped me save money instead of getting single types of donuts.

Ba
Review №18

OMG!!! The warm donuts sign was on and I was drawn to it, like a moth to a flame!!! Soooo delicious!!! The warm donuts melt in your mouth......and in your hand, so eat them quickly 😉

Al
Review №19

Got fully vaccinated today and got a free donut from Krispy Kreme!! Thank you!

Mi
Review №20

Pure heaven. The best Ive ever tasted in my life. The only spot I go to for doughnuts.

Ka
Review №21

BOGO (buy one dozen, get one dozen for 1¢) used via iBotta but app failed to work and nice clerk gave it to me as a coupon purchase. Thanks!

Ke
Review №22

My oreos were stale!!!!!!! Nothing worse than the kids biting into a stale cookie we were so excited to try. Not one but all 5 were! They must have them sitting out.

Ka
Review №23

Beautiful layout. Smells of delicious goodness. Lots of little happy pills called doughnuts are in here. They will make you smile.

Ei
Review №24

Excellent spot for great fresh donuts. Helpful staff gets you in & out quick . They have the standards plus seasonal favorites.👍

Ja
Review №25

The only bad part about this place is that its so close to my house, which is troublesome for my health haha. I have only ever ordered online and then gone to the store to pick up. Every visit has been pretty streamlined and typically only takes a few minutes. The employees are always really nice and patient. I also love getting to see the fresh, hot donuts as they come out on the conveyer belt. Krispy Kreme has an awesome rewards program and frequent $1 dozen if you purchase a dozen deals which always get me. If you can make it out here, Id recommend getting a dozen or two. Fresh Krispy Kreme donuts are just light-years ahead of the ones in the stores, trust me.

Lu
Review №26

I love krispy creme and there is no better time to go than when the Red Light is on!!

Ma
Review №27

The employees are always so friendly here and you can get a free glazed doughnut with your vaccination card. Doughnuts are delicious by the way. I love the minis.

Ma
Review №28

The Hot sign was on! Woo-hoo, fresh donuts! Discovered my new favorite!

Y
Review №29

Always a great visit! Its right up there with Thanksgiving dinner and Christmas morning!

J
Review №30

Kind workers, quick ordering process. Drive-through also very fast!

Bu
Review №31

Quick friendly service and its Krispy Kreme. I always get the worst (for me) doughnuts because theyre so good!

Is
Review №32

Favorite place to go get donuts. Great donuts and reasonably priced.

JD
Review №33

Fast service, lots of staff ready to help

Ka
Review №34

Went in for my free vaccination donut.. and of course bought half a dozen more.. GENIUS marketing (but I totally support the concept)!

El
Review №35

Great service!! Super friendly staff, fast and helful. Highly recommended.

L.
Review №36

I drive 15+ miles for this Krispy Kreme location, especially when I have one in closer proximity. What can I cay this location is clean, donuts always fresh, and they have good customer service.

An
Review №37

The glazed doughnuts were great, soft and hot! Delicious with milk!

an
Review №38

Great location with accessible parking, restrooms, and other nearby shopping venues.Very good Hot chocolate! And of course, the donuts are fresh and delicious.

Ar
Review №39

Came to get donuts during the afternoon. They were all out of the original glazed donuts. We were offered minis, but they came cold (not even room temperature) and tasted nothing like what they usually taste like.

Ti
Review №40

Love this place. Where did my previous review go?

Si
Review №41

Delicious classic glazed donuts, plentiful promotions, and friendly staff. Simple.

Cl
Review №42

My daughter is a graduating senior and she went to pick up the 2021 doughnuts as pictured on the website, she had to wait because they ran out and they made more to give out. When she received her box, it was plain and simple glazed doughnuts, they dont even say 2021 and they are not varied as the picture shows. That is so wrong

T
Review №43

Fresh hot donuts. Pleasant and helpful staff

Ro
Review №44

I love this place early in the am! It has a drive up window, tasty coffee, and of course warm donuts! The staff is really friendly as well If I could only eat donuts more than once week this would for sure be my stop without hesitation!

Pa
Review №45

Great experience, as usual. Grad donut box was cute. Ty

Re
Review №46

Delicious donuts. Theyre mostly air and melt in your mouth... So its essentially a diet donut. Highly recommend. Coffee goes great with their donuts, but isnt fantastic as a stand alone order.

Fr
Review №47

Service was great, place was clean, and selection was good!

Ra
Review №48

Great service. Always a warm welcome. Donuts are always fresh. I really enjoy the drive thru feature so that I don’t have to get the whole family in and out of the car.

Ke
Review №49

Who doesnt love this place.Hot doughnuts and the new lemonade glazed original filled lemon kreme are a MUST!!

He
Review №50

When a Low Vision customer can’t get assistance with the menu that can’t be read, the company can fold or get on the ball. I don’t think I’ll return ever.

Wa
Review №51

Best dang chain donuts in all of the world. New store but they dont have crawlers anymore.

An
Review №52

YOU MUST TRY THERE GLAZED DONUTS WHEN THERE FRESH.

Ch
Review №53

Delicious! Staff is friendly. Clean bathroom

Ch
Review №54

The hot glazed donuts are still phenomenal. Reminded me of my childhood. A must try!

ga
Review №55

Donuts are great. 5 stars. Customer service this morning in drive through not so great. 2 stars. To the lady who needed to know exactly how many donuts I would need before I even knew so she could get the right size carton, chill out and let the customer figure out what they want. And then don’t try to up sell me because 8 donuts costs the same as 12 donuts. They don’t. I know this review sounds petty. But generally a morning trip to Krispy Kreme is a great. This woman got up on the wrong side of the bed and greeted me with sarcasm. I will be back because overall it’s a good place. But I hope it’s her day off when I go.

Sq
Review №56

Hot and Ready Sign made me pull over. Soooo goood

Ma
Review №57

Best donuts in the area, hands down. Great place to take kids to watch how the donuts are made and glazed. Friendly and helpful staff.

Ro
Review №58

I love coming here. The staff are always friendly and the doughnuts are always fresh.

Ge
Review №59

Great service...festive holiday donuts are the best

Ta
Review №60

My absolute favorite location! Whoever was at the drive through window this evening is a literal saint. Thank youuuu!!

Jo
Review №61

The best donuts ever.

Je
Review №62

Who doesnt love a fresh donut !?! The facility is always clean. The staff works hard and everytime I go the place is packed.

Fa
Review №63

Its ok but lobby area was kinda dirty and it smelled a little strange...

na
Review №64

Jason was amazing today in making fresh donuts started 615pm. They are super friendly at this location

Je
Review №65

Spacious, clean, efficient, with delightful staff. Drive through, copious parking, and easy access bathrooms. All around great.

Ya
Review №66

Fast friendly serv, love the place 😊best place to start up your day

L
Review №67

Hot and fresh ☺️

Ja
Review №68

Sugary goodness whats not to love?

Ab
Review №69

Donuts were good but this african american boy charged me twice! not cool. Ask for a receipt!!!

Li
Review №70

I went in because I couldnt order online and use my online coupon. Pumpkin spice doughnut was great. Manager was very accomodating. He saw that Grub Hub was down and I couldnt place an order. Nice guy. Assorted Doughnuts were delicious?

Co
Review №71

I havent been to a Krispy Kream store in many a moon and they didnt disappoint 😋🤤 They were Phenomenal as always.

Ni
Review №72

Back at it again at krispy kremethe glaze machine is pretty cool

Fe
Review №73

There is a girl their with no customer service ...I dont know her name but if she takes your order you will know whom iam speaking of she act like she dont want to be there she is shameful..

El
Review №74

Wish my donuts had been warm. Bathroom needed to be cleaned.

Er
Review №75

Easter breakfast!

ni
Review №76

Its really hard to argue with hot, fresh doughnuts. When that light glows, you almost HAVE to stop. The staff is super friendly and in Covid times very organized to get you in and out quick (or theres the drive thru!)

ED
Review №77

I love fresh hot donuts, prices are fair and good service year round. My favorite donut place. I pass by 2 dunkin shops on the way there.

Da
Review №78

Theyre doughnuts for Gods sakes!! Or donuts if you prefer. Theyre still high sugar, high fat goodness. Love this brand.

Er
Review №79

Nice new clean store.

Ta
Review №80

Fresh hot and fast

Li
Review №81

Sooooo good. Perfection. Ive been to this location so many times, but drive-through only. Ive never actually gone IN.

Re
Review №82

Went into this krispy kreme off shady grove rd today and the african american lady that helped me was the rudest lady i have ever met. SHE THREW THE BOX OF DONUTS AT ME.

Me
Review №83

Amazing amazing amazing! It had been a while since Id been to Krispy Kreme but coming back was the worst mistake because now I will come back all the time!! So addictive, fresh, light and fluffy donuts with a mouthwatering glaze! They had a larger variety of donuts than I remembered which was a pleasant surprise, but nothing beats the original glazed donut. They also now have mini donuts for those watching their calories. Needless to say, love this place!

Ba
Review №84

It was crowded, staff did not know what they were doing..they were out of some doughnuts in the morning...

Ja
Review №85

Staff are always friendly. Never seen a Krispy Kreme have so many issues with their doughnut machine being down. Did you hire the McDonalds ice cream machine maintenance planner?

De
Review №86

Very nice representative thank you.

Al
Review №87

I have gone to this location for years and it’s never disappointed. However, starting a few months ago I have gone a couple times and each time my order was wrong. Not only that, but when I was given the custard filled donut instead of the kreme filled, the custard was sour which means it most likely went bad. The staff is very nice though, but I just wish it were the same as before.

Ma
Review №88

When this store was corporate owned it was perfectly fine. Now it’s a franchise and it’s going completely down the drain, their prices are now very inflated, there’s no more cinnamon bun, no plain cake, and now no sour cream. Now they have absolutely no vanilla cake doughnuts. They brought a expensive apple fritter to the menu and it always looks and tastes old. You’re better off getting it at 7/11. They took a perfectly good Krispy Kreme and ruined it.

Mc
Review №89

I went to through the drive through and had informed them of my peanut allergy and the girl working did not understand this. I then explained to her that I could die if there was any cross contamination. And she a terrible attitude when I approached the window and refused to hand me my receipt. Will not be going back there.

Fe
Review №90

I love their coffee and donuts!

C.
Review №91

It was really clean and the staff was taking covid19 precautions seriously. Doughnuts were great as always...

Il
Review №92

Krispy Kreme on a Sunday afternoon is somewhat slow. The best bet is to order your doughnuts through the app. Sometimes the drive-thru gets insanely long.

Mi
Review №93

Never disappoints! Delicious donuts. Was pleasantly surprised that when we bought a dozen, we got a dozen free. We didnt have a coupon or have to mention it, they just gave it to us and told us it was a promotion!

Ju
Review №94

Went there on Saturday thru drive thru. The quality of the donuts has drastically changed since this is not part of the corporate chain. The glazed donuts I received were almost the size of a mini donut and the chocolate covered bavarian cream tasted stale. Even though I prefer krispy kreme i will go back to dunkin for a better quality.

Lu
Review №95

I can say that i prefer kk over the other place, flavor and prices are better.

Da
Review №96

Still have great doughnuts and great service. Good Covid safety practices to get in and out quickly and safely.

Sh
Review №97

Fast service. Great menu selection. Tasty donuts. Expertly made coffee and lattes.

Ab
Review №98

Best in the area

Ir
Review №99

As usual, the donuts were great. They were a bit further from Kensington, but worth the drive as I had guests from Paris who loved their donuts. The entire Krispy Kreme experience was a very positive memory of Atlanta and many, many late nights as they were open 24 hours in Georgia.

Ra
Review №100

I mean it is Krispy Kreme. The location is nice, clean, lots of parking, efficient drive through, and Krispy Kreme donuts. That is all that needs to be said.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:14919 Shady Grove Rd, Rockville, MD 20850, United States
  • Site:https://krispykreme.com/location/rockville
  • Phone:+1 240-453-0334
Categories
  • Coffee shop
  • Donut shop
  • Dessert shop
  • Fast food restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:Closed
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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