This is one of the best gym stores I have visited. Dominic was very helpful on explaining the equipment whether you buy it or not. It was a pleasure to complete my home gym equipment from his store and I will definitely recommend him to anyone I know. To be short, they have very good quality equipment and most importantly very good customer service.Ad- could not stop going back. Went 3 more times since I wrote the review. Same great service and staff.
I ordered an elliptical in November 2020. It was delivered in December 2020 with damage to it. I was promised the repair would happen asap. Fast forward to May 2021 - repeated calls (like 15) and and I STILL have a damaged elliptical. Now they have just stopped returning my messages. Avoid, avoid, avoid this place. The absolute WORST customer service.
Dominic was very friendly & knowledgeable. He answered all of our questions and some we didnt think to ask. We will definitely be ordering our exercise equipment from them.
I when to the store in Rockville MD,I when inside the store and asked to the sell guy for a dual elliptical and recumbent and He reply to me in very bad manner, that they dont carry that type of equipment, and their equipment there where very expensive, meaning perhaps that I didnt have enough money to buy any equipment there. When I ask him why he talk to me that way,He when back and then He and other guy star to argue with me,both of them asked me to leave the store, Happen to be that this day I wasnt very well dressed, I assume, they treated me that way because the way that I looked
Top service and good pricing from Rockville, MD location. Dominic helped me select the perfect elliptical for my small space and quoted me a delivery date 4 weeks out, which was better than what I was able to find elsewhere. Even better, the machine was delivered and set up exactly when scheduled. Julie, the scheduler and Martin, who set up the machine were 100%.Update: January 2021Excellent follow-up/service: After owning my elliptical 5 months, I experienced problems with the heart rate monitor (even after replacing the strap battery). I reached out to my salesperson, Dominic, expecting at best to have a new strap mailed to me. Instead, technician Javier made a service call within the week, used a simulator to confirm the problem was not the console unit, and brought me not one, but two replacement heart rate straps. Thats the kind of service that builds loyalty and referrals.
What a great company! I purchased a LifeFitness X1 (silent and solid quality) and had it delivered and installed. Martin installed it and was very kind, professional and fast. I highly recommend Fitness Showroom! Excellent quality, service and price!
Just purchase from the new showroom in Fairfax a Hudson Steel half cage and smith attachment. I thought the people here are great to deal with and goes out of there way to help. I shopped around and felt I got the best bargain here. I ended up coming back here after checking out all of our other options. They will deliver and put it together for me. My wife was with me and she is a hard one to bargain with and she left happy. I would absolutely purchase from them again and would recommend them to family and friends.
Currently stocking my workout room with equipment from there.
Excellent customer experience from the entire staff. We purchased an large self contained gym unit + treadmill + weights + bench and there was never ;pressure to pick a certain brand. The staff provided lots of guidance and insights which helped us narrow model down. Installation was super --- they arrived on-time with a friendly crew and never complained after spending 3hrs to setup. We recently had a job transfer and the company offer to help and went above and beyond with solutions for our move. Highly rated!
The ONLY place you should go for fitness equipment in our area. Mike was simply amazing. I went in with specific needs and he did not try to oversell me or pressure me at all. He presented multiple great options and did not hassle me or pressure me when I did not make a purchase at the first visit. Mike was attentive and supportive throughout the entire process and immediately answered any questions I had. The price was extremely fair and reasonable. Delivery was on time and efficient several days after my purchase. I had a question after delivery, Mike immediately responded to my question and offered assistance with any ongoing questions/concerns. Overall excellent experience. I would highly recommend and TRUST Mike.
Small show room but they do have most of the essential equipment for a gym
Don’t go here unless you’re trying to catch coronavirus. Employees do not wear masks. You’re better off buying equipment online or going to another store.
I had a wonderful experience with Fitness Showroom. I visited the location in Rockville on New Years Day not knowing exactly what I wanted and they helped me think through options - and did not just try to sell me the most expensive piece. The order and delivery schedule process was smooth and the delivery itself was excellent. Martin and Chris had to deal with some oddities with the shape of our basement but were eager to help think of solutions to ensure the piece would fit. They were on time, respectful of my home and cleaned up afterwards. I would definitely do business with this company again.
I purchased a treadmill from Michael in July and have only good things to say about my experience. Michael is very knowledgeable about the products that he sells and took the time to understand my goals before making a recommendation. After my purchase he followed up a number of times via phone and email to ensure that the delivery went smoothly and that I was satisfied. I had one small mechanical issue with my treadmill which was promptly resolved. I found the delivery and service technicians to be professional and courteous. I would highly recommend Fitness Showrooms of Stamford.
I just tried calling the business as I live close to an hour away and I was wanting to find out what they had available and pricing. Upon answering the phone I was greeted with only a hello and after confirming it was supposedly fitness showrooms, I was then asked What do you want?. Before I could even mention that I was looking at a Spirit elliptical, the man cut me off and said out of stock until August which I know isnt the case, as I emailed this supposed company earlier in the week and was told they have them in stock and if not, theyre showing up within a couple weeks. Very shady interaction overall and instantly took my business elsewhere.EDIT: I saw that someone replied to my review from the business and I wasnt sure if I could respond directly, so Id like to make an edit and hope that they see this. I appreciate their/your response,and I was disappointed that I had the interaction I had as I was really looking forward to purchasing from the company. Maybe have a talk with the person who was answering the phone between 4 and 6 p.m. on July 1st, and either remove them from the phone or fire them completely, as theyre the reason you lost business. Worst interaction Id had with a company so far. Again though, thank you for responding and I hope this person doesnt cost you more in lost revenue in the future.
I had an excellent retail experience with Fitness Showrooms of Stamford. I was looking to purchase a treadmill over the Memorial day weekend. Michael Ricca helped me with selecting the treadmill that met my needs and gave me an excellent price. Most importantly, Michael spent the time understanding my requirements and was very objective in his recommendations, in sharp contrast to high pressure sales approaches that we usually see. The team that installed the treadmill at my home was also very professional. I have no hesitation in recommending Fitness Showrooms of Stamford to my friends.
Michael showed excellent customer service. Great listener. Put together the right sized package for my family at the best price by far compared to other stores. This is what good looks like. Will recommend to coworkers and friends alike. Well done Michael.
Great Customer Experience from Michael Ricca!Stopped into the showroom to learn more about the elliptical machines in the market. Michael Ricca, the sales manager at the showroom, explained everything I needed to know about each brand and model. No pressure at all- Michael just explained the facts about each machine and how they worked.Originally I wasnt prepared to buy, but Michael worked with me to make an offer I couldnt refuse. I bought the Vision Fitness S70 on the spot. The machine was delivered in a few days as promised. Love the Sprint 8 workout- easy to use and quick- 20 minutes and your done. Ive been using nearly everyday since and have lost 6 pounds in 2 weeks!Great advice from Michael and if it werent for him, I would probably still be researching for the best machine. Best fitness investment Ive made.Look need to look further. Drop by the Fitness Showroom and ask for Michael Ricca.Thanks Michael.Lenny
Recently, I had the pleasure of working with Michael Ricca, the Head Salesman of Fitness Showrooms of Stamford who sold me some home gym equipment and weights. I found Michael to be very forthright, knowledgeable and personable. He went above and beyond to ensure that I understood the pros and cons of each piece of equipment so I could make informed decisions about my purchases. It also was clear to me that he was very focused on customer satisfaction by providing me with the highest level of support and service. Overall, I had a very positive shopping experience and certainly would recommend Fitness Showrooms of Stamford to anyone looking for gym equipment.
If I could give more stars, I would! Michael Ricca from Fitness Showrooms at Stamford was knowledgeable, welcoming and took an interest in what our fitness needs were. We purchased a few Life Fitness items from Michael. They are high end fitness products and we expected to pay for the quality, but we were pleasantly surprised at how Michael was able to package the items to ensure we got the best prices possible. We will definitely be back to purchase more items in the future...we wouldnt go anywhere else (even though this is 45 minutes away and we have 2 showrooms within 15 minutes of us). Thanks again Michael.
My experience with the complete process was AMAZING. It started with Michael being super helpful. I walked into his showroom at 6.45 and it was only when I was leaving that I realized it was 7.45 and the showroom closes at 7.I went there to check out treadmills and walked away with a Life Fitness. I thought it was unaffordable until Michael ensured that he was able to work out a deal which was an offer I couldnt refuse. To top it off, he ensured that my daughters got a little something which delighted them and their delight in turn made my experience even more memorable.Michael followed up after the sale and when he found out that the delivery was taking a little longer than I liked, he got in touch with the delivery company and used his charm to get them to move it up by a few days.The machine arrived on Friday. The delivery and installation went off very smoothly and was professionally done, including clearing off the packaging.At the end of this experience Im very glad that I went to a showroom for buying the treadmill in preference to online and am glad I did. I strongly recommend that you consider this, as it will be far more cost effective in the long run.Thanks Michael. We sincerely appreciate your personalized services and will be happy for you to use us a reference for any of your potential clients.Thanks,Stephen
I highly recommend Fitness Showrooms of Stamford. The owner Michael was excellent from the second we walked in, he shook our hands and asked our names and was so polite. He was not pushy at all about buying an exercise machine. Long story short we left with a running machine and it was delivered with in a few days and the crew that set it up was just as nice and professional as Michael was. I will definitely be back for more equipment for my family’s gym. Support this store!
If you are looking for fitness equipment I’d highly recommend stopping by Fitness Showrooms of Stamford. My Wife and I were looking for a new treadmill and we stopped by to see Michael on two different occasions. Michael was extremely knowledgeable and very helpful. He spent a lot of time with us and listened to our needs, helping us choose the treadmill that was right for us. He recommended a treadmill that gave us all the features that we needed at a budget friendly price.
I just purchased two machines from Michael and the overall experience was excellent. Overall the prices were reasonable and now that we have gym quality equipment in our home we could not be happier. Michael was extremely attentive to our needs and very on-top of the entire process to ensure that we were completely satisfied. I would highly recommend using Michael as a resource for high end home fitness equipment and I am confident if any issues come up he will be sure to take care of the promptly. We drove an hour each way to visit the showroom and make our purchases and it was well worth it.
On November 20, 2015 I went into Fitness Showrooms of Stamford to buy a treadmill. I had a good idea what I wanted because I had already purchased my Life Fitness Elliptical Club Series from them a few years back. I was in and out quickly and purchased the Life Fitness Club Series Treadmill. Mike was FANTASTIC and made the purchase pleasant and easy. He made sure delivery would occur the day before Thanksgiving because I knew I would need it after eating for days....(yes I know Thanksgiving is one day:). I have ALWAYS been very happy working with Fitness Showrooms of Stamford which is why I go back and will continue too. I know I can call anytime if I have questions or issues.Thank you so much Mike for being the professional you are!!!Sincerely,Amy Ruggiero
I recently purchased a treadmill from Michael. I had previously looked at other stores but decided to make my purchase with him, and I am very very happy with my choice. Michael is very knowledgeable, honest, and welcoming. He truly cares about the customer and not just the sale. I thoroughly recommend buying from Michael. Without question, any future purchases will be done through him.
Great products and prices. Better than the other guy down the road Mike, the sales manager is very experienced and knowledgeable about his products. He is willing to work with you so you can get the gym of your dreams. I much rather support the local business then a large chain. I highly recommend Fitness Showrooms.
Michael Ricca was a pleasure to work with! I came into the store having done my homework on treadmills and knew that I wanted a Life Fitness machine. Michael helped me choose the right machine for our home. He is knowledgeable about all his equipment and helps guide you to the right choice. I would highly recommend Michael and Fitness Showrooms for any gym equipment purchase. Heres to a great year of working out!
Michael was a super-helpful salesman - all about the customer. Friendly, personable, supportive - a straight shooter and generous with his offers to make the purchase experience a pleasant and successful one.FOLLOW-UP: At first, the company failed to deliver an equipment mat I had ordered, and a chest strap provided to me wasnt working. Michael actually drove 45 minutes to my house, early on a Saturday morning, to personally deliver the mat and a replacement strap to me. This guy is a customer service machine!
Just purchased an elliptical and a treadmill with Michael this past weekend and overall, had a great experience. Not only was Michael very informative with the equipment and general fitness but also had a good sense of humor which made the whole buying process more enjoyable. When it is time to purchase more equipment, I will definitely be going back to visit Michael and would also recommend Fitness Showrooms if you are looking for some high end fitness equipment.
Mike Ricca was extremely helpful when I purchased a recumbent bike recently. The bike was for my husband who was unable to visit the showroom and try out the various models because of the difficulties he has walking. Mike was very sensitive to my husbands needs as I described his situation and recommended one bike in particular which proved to be very comfortable and easy for him to use. The whole shopping experience was pleasant, efficient and and very positive!
Wonderful experience!!!! Michael not only knows his stuff he was amazingly patient with all the questions we had, and we had a lot of questions, we just bought our first equipment from him. He promptly replied to all our emails, and worked out the best deal for our budget. I will highly recommend him.
I stopped at this store to look at a replacement for my 10-year old Life Fitness treadmill and met with Michael who treated me like someone special. After discussing my needs, Michael recommended a model that met all my criteria and he gave me a price that was better than I expected. This guy really knows his equipment and that of his competition. Working with Michael was very easy and not a pressure situation by any means. i highly recommend this store and Michael in particular.
I am a manager of a physical therapy clinic new to the Stamford area. Michael provided me with excellent, prompt customer service. The products he found for me came in under my budget, without sacrificing any quality or design. He is very knowledgeable about the equipment. From the initial visit to following up on the delivery, every aspect of working with Mike at Fitness Showrooms was top notch. The clinic is about to open and the equipment looks great!
We had a great experience at Fitness Showroom. Michael was great! He was extremely helpful and honest in helping us pick out the right equipment for our gym. He was a pleasure to deal with and would highly recommend him and Fitness Showroom for anyone looking to buy fitness equipment. Will definitely be returning for a treadmill soon!
I needed a few things to round out my home gym and decided to give Fitness Showrooms a chance. Mike is incredibly friendly, knowledgeable and helpful. He spends the time to understand what you are trying to do and then makes very useful suggestions. He is far more interested in meeting his customers needs than in trying to oversell - something that will keep me coming back when I have future needs. I highly recommend Fitness Showrooms.
Michael was extremely helpful in choosing our treadmill. We came in withnotes and questions about research we found and he took the time to answerall our questions carefully, to explain every feature of every treadmill, tolet us try any equipment we wanted and to explain how to use it...and how to keep us within budget. My wife and I went in saying we are not going to buy ANYTHING - we are just here to look and compare pricing and Micheal made us feel so comfortable with comparing the brands we thought we wanted to the brands Michael sold and explained in great detail with no pressure. After feeling the quality of the machines at the Fitness Showroom in Stamford we knew that the Life Fitness was the one for us. We are excited to receive it and knowing that it has a great warranty is perfect on top of it.- Jim
My wife and I went to the Fitness Showrooms of Stamford to look at some treadmills. We had limited knowledge of treadmills and were not exactly sure which one was right for us.Here we met with Michael who did an exceptional job explaining to us the various differences between the different makes and models and helped us purchase the ideal one for our requirements. We came back very impressed with the details Michael was able to get into and also take the time to make sure that we totally understood the strengths and limitations of each machine. We ended up purchasing the right treadmill for our requirements.The delivery and installation was very smooth as well. We would highly recommend this store.
From the first phone call, to the end of my visit in the store, Michael was an absolute pleasure to work with. He is very knowledgeable on the equipment, and how body mechanics are applied. Michael focused on my needs, and went above and beyond in customer service. I would definitely recommend him, and will definitely be going back to his store.
Michael was great. He explained the different treadmills in detail, let me try them out and indicated why some would be better than others. He took the time to make sure I was comfortable with my purchase. I was going to buy a treadmill online, after working with Michael I am glad I did not because I would have wasted money. He is very knowledgable and passionate about his business. I highly recommend using Michael to buy you gym equipment.
I recently purchased a Treadmill from the Stamford store and was pleased with the service from Michael Ricca. He definitely was very knowledgeable on the different types of equipment and was easy to talk to regarding what would be best for my needs. I appreciated his service, and his kindness, and was very happy with my time in the store. I would definitely recommend visiting the Stamford store on High Ridge road and speaking to Michael regarding your athletic needs. Thanks again Michael for your help on my new purchase! I cant wait to receive it this coming Friday, and am confident that any future problems, if any, will be resolved in a positive way!
We appreciated Michaels advice and assistance throughout our process to decide what elliptical machine to purchase. He was patient and very informative. His customer service approach could not be more helpful.We would highly recommend both him and Fitness Showrooms.
I highly recommend Fitness Showrooms of Stamford. The minute my wife and I walked in the door we were greeted by Michael. Michael is the Head of Sales at Fitness Showrooms of Stamford. He is very knowledgeable about all the equipment he sells. We were looking into buying an elliptical machine (which we did buy). He showed us all the models he had and what the benefits were for each part of your body. He did not push us into buying any of the elliptical models. He gave us our space to talk about what we wanted to do as well as letting us try out all of the equipment. I highly recommend buying your equipment from Michael. If you want someone who is knowledgeable about what they sell and how it helps you get physically fit, then Michael, at Fitness Showrooms of Stamford is your man!Tom
My wife and I came upon the Fitness Showrooms in Stamford by accident. It was Mothers Day! We have been thinking about an elliptical recently. Michael was very helpful and definitely knowledgeable. We learned a great deal in the half hour we spent at the store than we have in the past month researching on the net. He went over and above to help us, gave us a really good price and a few goodies to go with the purchase. Overall, a very educational and great experience. Definitely recommend going if you are looking for fitness equipment.
We just purchased a life fitness brand treadmill here today after shopping around for a treadmill in Connecticut. Customer service was top notch - very knowledgeable and super friendly! We also got a better deal here than other stores. Great selection of products, great service - highly recommended. Come here first!
We found Michael very approachable and helpful in picking out the right equipment.He quickly picked up on our particular fitness goals and made the process much easier. His background in fitness training makes him more credible and he seems sincerely interested in pleasing his customers. The delivery of the equipment went much as promised and we feel that we made good choices with his help.
I recently had the great pleasure of meeting Michael Ricca at Fitness Showrooms of Stamford . My husband and I were in search of a treadmill that our entire family could use. The moment we walked in the door Michael greeted us like old friends. After listening to our expectations for the equipment and asking about each person that would be using it..he showed us the treadmills he thought would work best for everyone . Michael patiently explained the features of each machine, had us try them out, and helped us decide on the one that best fit all of our needs. NEVER did I get the impression that the goal here was to make a sale .Michael genuinely cares about his clients. He is very knowledgeable and really took the time to be sure that we made the best choice for our family. On top of everything else, he gave us an amazing deal on the treadmill. In addition to his great fitness advice, he threw in some extras, and offered to come to our home and show us how to get the most out of our equipment. .In the past we have bought equipment elsewhere, if you are looking for fitness equipment, ..I can not say strongly enough... COME SEE MICHAEL FIRST.....youll be glad you did.....I know I am !
Just had an excellent experience at Treadmill Store of Fitness Showrooms of Stamford CT. The expertise and customer service around equipment options to fit my goals and lifestyle was greatly appreciated. Michael Ricca, in particular, was approachable, knowledgeable, and candid, and really took the time to listen to my needs. I’m confident he helped me find the right treadmill for me and my family. Moreover, the scheduling and delivery process was very easy. Highly recommend!
Mike Ricca was incredibly helpful in my recent purchase of a life fitness treadmill and an ab coaster. He provided great insight into the differences between my ultimate purchase and other equipment. He was friendly, professional, polite and truly understood my needs and the product. I will definitely go to this location again.
Michael has always been really helpful to me and my clients. Ive been a personal trainer for about 12 years and have dealt with many different fitness stores. Ive found that he is knowledgeable, insightful, and takes the time to listen to what fitness needs a specific individual may have. Based on that info he has been excellent at recommending what type of equipment or brand would make the most sense for myself or my clients. Whenever Ive called and left a message he has always gotten back to me promptly and I would highly recommend him and the product line carried at his store in Stamford!
Michael was extremely helpful with the purchase of our new treadmill. Not only did he find us a great treadmill at a reasonable price, he got us a credit for our old one and did this all within a week. Michael has also followed up throughout the transition to ensure we are happy. I highly recommend Fitness Showrooms of Stamford, wonderful service, expedient, and fairly priced.
Michael took such great care of us. My wife and I are ultra marathon runners and just moved to Stamford with our new son. We quickly found out we would need to purchase a treadmill to get in the miles. He patiently took the time to carefully go through the different products and in the end delivered us a quality product at a low price. Will come back for any and all fitness gear we need in the future.
Michael was extremely helpful with analyzing my wifes running style and in picking out the appropriate equipment for her. He did not try to hard sell us on the more expensive equipment we didnt need. We feel we purchased a quality product at a good price from an honorable person.
Thank you Michael Ricca of Fitness Showrooms of Stamford!!! Michael gave us the information we needed to make our decision on what treadmill would benefit our fitness needs. He was kind and honest. We searched other sporting stores but did not find the quality and customer service you find at Fitness Showrooms of Stamford. I would recommend my friends to go see Mike!
PURCHASING A TREADMILL FROM THE STAMFORD STORE WAS ONE OF THE BEST BUYING EXPERIENCES I HAVE HAD. MICHAEL RICCA MADE IT EASY. HE IS VERY KNOWLEDGEABLE ABOUT EVERY PIECE OF EQUIPMENT THAT HE SELLS. HE CARES THAT YOU ARE GETTING WHAT YOU NEED AND DOES NOT TRY TO OVERSELL. HE PROMISED THE DELIVERY TIME AND IT WAS EXACTLY AS PROMISED.THE DELIVERY TEAM WAS ON TIME, PROMPT AND SET THE EQUIPMENT UP CORRECTLY.OTHER RETAILERS SHOULD TAKE LESSONS FROM MICHAEL ON HOW TO RUN A STORE.I VERY HIGHLY RECOMMEND GOING TO SEE MICHAEL RICCA IN STAMFORD, EVEN IF IT MEANS GOING OUT OF YOUR WAY AS HE IS THE MOST HONEST AND CARING SALES PERSON I HAVE MET. I ONLY WISH BUYING A CAR WAS AS PLEASANT AS THIS WAS.KEEP UP THE GOOD WORK MICHAEL!!!!!!!!!!!!!!!
My husband and I had been wanting to buy a treadmill for the past few years, we finally stopped by fitness showrooms of Stamford. Michael Ricca was very helpful in us choosing the right treadmill, he went above and beyond to make us feel comfortable, we were very pleased with his service and knowledge. The delivery service was excellent also. We will definitely recommend his service.Maria D Ferrante
I walked into the Fitness Showroom and was met by Michael Ricco who gave me his undivided attention. We explored my needs and goals and he shared his expertise and guidance for the appropriate treadmill for me and my husband. Michael worked with me on the price which enabled me to make the correct choice. I am truly grateful for having the opportunity to work with Michael. Michael was professional to say the least, genuine and sincere. I can not wait to receive my treadmill and start back on my fitness journey. Much Gratitude to Michael
Michael was absolutely fantastic to work with. Hes genuinely focused on helping you find the best solution for your fitness needs. He doesnt push. He shows. He educates you, and lets you decide what works best for your needs and your budget. Hes also very generous in nature, so even long after you have made your decision, he still finds ways to give you added value, on top of the industrys best pricing. Best purchasing experience ever. Thank you Michael. We will definitely be back!
Very knowledgeable. Understaffed but you can try equipment out
We bought a cross trainer at Fitness Showrooms for our home gym. The whole experience was very positive. Mike (the owner) was very friendly, helpful and knowledgeable. He gave us a great price and was very pleasant to deal with. I would highly recommend Fitness Showrooms for any home gym needs.
Great support from your team. Thank you
Just purchased an Helix Lateral Trainer with Michael Ricca at Fitness Showrooms of Stamford this week and overall, had a fantastic experience. The Showroom is great, all of the equipment is top of the line. Michael is very very informative with all of the equipment as well as general fitness, but most importantly he has your best interest at heart. I walked in looking for a suspension trainer, which he demonstrated for my wife and I. After discussing the benefits of the machine I asked him about the Helix Lateral Trainer. Michael demonstrated the machine and informed us of the difference between the Lateral and Suspension Machine. He was never pushy throughout the process, which took me 2 weeks to decide. Ultimately, we made the decision on the Lateral Trainer and we could not be happier. Michael Ricca made the whole buying process more enjoyable. When it is time to purchase more equipment, I will definitely be going back to visit Michael and would also recommend Fitness Showrooms if you are looking for some high end fitness equipment.
I would give more stars if I could. I went in looking to replace my old treadmill and Mike spent the time to make sure I got exactly what I needed and wanted. He was extremely knowledgeable and had no problems answering any questions I had in great detail. He also ensured that I stayed under budget with room to spare. You really cant beat the service or value youll get here. I highly recommend Mike and Fitness Showrooms, and will not hesitate to go back for any future needs.
I have not even received my fitness equipment and I felt compelled to write about the incredible experience I had with Michael at Fitness Showrooms, Stamford.Michael is warm and honest (something you dont always find in a salesman).He was committed to my specific needs and knowledgable about all price categories of fitness equipment. He did not need to be pushy as he allowed his knowledge and competency to guide me to make the perfect decision.Now I just cant wait for my bicycle!Thank you Michael
Michael is excellent. He relates to customers very well. He tailors his recommendations to the needs of the customer. He is knowledgeable and accommodating. He helped us pick out the perfect treadmill for our needs. He has been a pleasure to work with. We will be back in the future!
My husband and I visited Fitness Showrooms at Stamford and worked with Michael. He educated us on the different types of ellipticals Including info on the different sizes, functionality and cost points. We returned a couple of days later and purchased a machine for our home. Michael is knowledgeable, easy to work. Our machine gets delivered on Friday. We cant wait! Thank you Michael!
Michael went out of his way to show us all the models and various features until we found the elliptical that was right for us. very competitive pricing and the best service- end to end. would highly recommend to anyone shopping for fitness equipment… you have to see Michael at Fitness Showrooms of Stamford!
This is a great, great resource for quality fitness equipment at different price points. Michael is very knowledgeable about both equipment and fitness. You will feel comfortable, inspired and no pressure. You will feel like you are talking to an expert that you can trust. And you are!
We had an excellent buying experience at Fitness Showroom in Stamford, CT! The sales rep, Michael, was extremely knowledgeable and very helpful. My husband and I went into the store to look at one piece of equipment and ended up buying two. Michael is an expert on how the exercise is designed and manufactured and helped us decide which pieces to buy for our specific needs. We would highly recommend Fitness Showrooms of Stamford when purchasing fitness equipment!!
Michael was very helpful, answered all of my questions & helped me select the perfect piece of equipment for me. The prices are very competitive and the service was great. I would highly recommend.
We had a fantastic experience at Fitness Showrooms of Stamford! Michael Ricca took care of everything. From the moment we walked in until everything was delivered, he walked us through every step. From deciding which equipment was right for us (he listened to what our needs were; he was not trying to sell us the most expensive machine) to actually installing the rubber floor with my husband for six hours the day before Christmas! Go to Stamford, go to Michael...youll be happy you did!
I purchased an elliptical from Michael and he gave me the best deal on the elliptical and was able to match the discount offered by the manufacturers online website and threw in extra specials like discounted installation, extended labor warranty and a few other freebies.Paid a visit to his showroom and even with the knowledge that I had decided on that particular model he was still very keen and enthusiastic to show me around and helped me try the other equipment.This was definitely one of the better experiences i have had in a long time and hope him all the best.
I recently went to fitness showrooms to purchase some weightlifting equipment. The salesman who helped me was Michael Ricca. I have known Mike for a while and purchased from him in the past. My experience was great. Mike is very knowledgeable and informative about all the products he sells and beyond. He was patient and answered any questioned I had in great detail. He gave me a good price right off the bat and would hesitate recommending him to anyone looking for fitness equipment. Great experience A+++
I highly recommend working with Michael at Fitness Showrooms of Stamford. Hes enthusiastic and knowledgeable about fitness equipment, and easy to do business with. But the best thing about him and his company is he doesnt try to upsell you on expensive features or equipment you dont need. He listened to me and what I wanted out of my home gym and recommended the best pieces for my needs, not what was the most expensive or profitable for him to sell. He was trustworthy and really made it a priority that I be happy with my choices and equipment. If youre in the market for gym equipment stop by and see Michael - he embodies true customer service!
Michael was fantastic. We went to his showroom really just to window shop, but he still went out of his way to spend 2 hours with us and give us the ins and outs of various different home gym choices. His aim was clearly to give us honest opinions, not to sell or make us buy anything. It was obvious he loves doing what he does. We went back after a few days to buy the treadmill Mike recommended. We even shopped online and couldnt beat his price!Thank you so much!!!
Outstanding customer service!!! Our sales associate Michael Ricca patiently took the time to walk us through several makes and models of treadmills helping us compare and contrast the features and find the right fit for my family and budget. It was one of the best sales experiences Ive had. Ill be back to Fitness Showrooms of Stamford for all my home gym needs..ask for Michael..hopefully hes available.
Michael Ricca was great, informed...and not pushy. Told us the advantage between the units (We bought more than what we had initially thought and we feel good abut it) and he would have been happy with any decision we made. It was a value added experience that the car guys and the appliance guys and the furniture guys ought to learn from.
My husband and I have been looking high and low for the perfect treadmill. We were in luck when we arrived at Fitness Showrooms and Michael Ricca was there to help us out. He patiently and expertly answered all of our questions and kept the showroom open late (on a Sunday night) just so we could try out each treadmill to be totally certain of our choice. He then worked with us to create a package we found just right! If anyone is looking for that special piece of exercise equipment look no further than Michael. He will teach you everything you need to know and make you feel very confident about your selection. We cannot wait for our treadmill to arrive. Thank you Michael. You will be stuck with us for years to come!!
We had a very positive experience with Michael Ricca at the Stamford showroom. He was knowledgeable and professional and helped us select the Life Fitness Platinum Discovery SE Treadmill. We were particularly interested in this model for the virtual running software and responsiveness, and Michael demonstrated for us its advanced technology and many features while using the touch screen. We are excited to have such a high level piece of fitness equipment in our home gym. While we had an idea of the type of treadmill we were looking for, Michael gave us the confidence that this one was the right one for our needs. In the end, we couldnt be happier with it. The showroom had a large inventory of other fitness equipment, which we also took advantage of, and we will be returning in the future to fulfill other fitness needs.
Michael was great! He helped me identify what I needed (without overselling). He was knowledgeable and so helpful I know I will be back to his store as I build out my home work out area. I highly recommend this business!
Great shopping experience. Got everything I wanted. Michael was very knowledgeable and helped me select equipment that suited my needs (as opposed to what he wanted to sell). Also gave me a terrific deal. You should not be buying exercise equipment without stopping in here first.
Michael was terrific! He asked my needs and proceeded to find just the right exercise bike for me. He explained everything and didnt pressure me. I would recommend this business to anyone looking for exercise equipment.
We cannot say enough good things about Fitness Showroom… Michael helped us and he was awesome! He helped us pick out great equipment and gave us an AMAZING deal. If you are looking for gym equipment def go see him..
Thanks to Michael Ricca, I was able to buy great treadmill for a fantastic price. Michael helped me select the right machine, demonstrated the detailed knowledge of the product specs, helped compare different products and gave great advice. Michael is a man of business and sales!
I bought an elliptical from here. Great customer service, very helpful, assisted in loading it into the car and followed up with me after the purchase, including offering to Facetime me while I assembled the machine. (Not necessary as it was easy to put together. I did it alone in a little over an hour.) Definitely recommended! Thanks Mike!
Called in (Dec. 20, 2017 5pm) about a product and the guy over the phone was kind of a dick, to be honest. Wouldnt let me speak, talked over me, and for whatever reason felt argumentative... Hoping for better interactions in person and or in the future, if it comes to that.
Ten years ago i bought an elliptical from a different location of this store and went searching for the store in the snow Saturday. When I walked in, Michael Ricca greeted me warmly and explained all of the differences in the various machines. His knowledge of the mechanics was superb and he guided me to the one which now best fits my needs.I would highly recommend visiting this store and speaking with him if youre setting up a home fitness center.
My wife and I just received our new suspension elliptical and LOVE IT...We couldnt have asked for a better sales person and store owner. Michael was courteous, knowledgeable, and very fair with prices.The delivery company was competent, timely and installation was neat and quick.We recommend you see Michael for your fitness equipment needs if in the tri-state area or beyond for that matter.When we need additional equipment, well be back to see Michael...
Michael was extremely knowledgable and helpful. Asked the right questions to find out what kind of treadmill would be best for my running style and followed up to make sure it was delivered and set up how I wanted it. Even tracked me down in the parking lot when I forgot my tape measure in the store.
We called to check a price against Costco, after a brief chat we drove to the store and bought a life fitness elliptical. Great customer service and great prices. Wish we had room for more equipment! Would definitely recommend this place to anyone at any price range.
Exceptional service and the quality of products is above and beyond anyone else in CT. I stopped in 10 days ago for a new treadmill and I was set up within a week. They installed the new treadmill and removed the old broken model. Prices were fair and it is a far superior selection of equipment than Dicks or Sears.Michael A. Ricca provided the best customer care, highly recommend this health professional to anyone looking to improve their home gym. I couldt be happier with the level of customer service I received beginning to end.
I recently moved up to Pound Ridge from NYC. I run a business that requires me to travel 3 - 4 day per week so exercise is essential for me. I needed a home gym and needed it fast & efficiently installed. I went to the usual place and was immensely unimpressed. Then my wife found Fitness Showrooms of Stamford. We walked in and within 2 days had a full gym set up thanks to Michael Ricca. He even gave my 13 year old & 9 year old lessons on how to use the equipment safely & productively for them. I could not have asked for a better client experience - which is really what it should be about but often is not. My sincere thanks to Michael & Fitness Showrooms.John Carl
Michael A. Ricca, Head of Sales at Fitness Showrooms in Stamford is to be commended for his level of service. He talked me through the different options available to me, and very importantly observed me as I ran on treadmills. He didnt try to upsell me into something that I didnt need or wasnt right for me. Rather, he made a recommendation that suited my needs perfectly. He then did the same for my wife, all the while making her feel very comfortable. A true professional.
Michael Ricca at Fitness Showrooms of Stamford sold me a Landice treadmill in December 2015 and I could not be more pleased with it. As a serious runner (90+ races ranging in distance from 5k to 100k mountain trail ultras) I know running and was impressed by Michaels knowledge and expertise. What I needed was a treadmill that would be sturdy enough to take the pounding from daily use, running at speeds between 8-12mph, and at a reasonable price. He was able to quickly assess my needs and point me in the right direction. Plus I got a good price. I have no hesitation in recommending Michael for his professionalism and expertise.
I highly recommend Fitness Showrooms of Stamford to anyone interested in purchasing exercise equipment. Michael is very knowledgeable, helpful and customer-service oriented. Because of his deep familiarity with various brands and types of equipment, he was able to quickly help me narrow down my choices of exercise bike and recommend one well-suited to my needs. He followed through on his commitments and followed up to make sure everything related to my purchase was to my satisfaction.
Michael is a true professional. I was very close to spending way too much money on a treadmill I never even stepped foot on. Michael explained the pros and cons of each treadmill on his floor and had me personally test each and every treadmill. He worked with me on the price, which as someone who is just starting their business can appreciate a great deal. I highly recommend seeing Michael for all your fitness equipment needs.
Michael is the best. Super helpful, great knowledge of the equipment at a very fair price. The best experience I have had purchasing something in a very long time! Very professional !!
We bought an elliptical from Fitness showroom in Stamford CT. it was a great experience. Michael was very helpful and knowledgeable. We really liked working with him. He explained the machine and programs well and provided great service. I would highly recommend.
Mike did a great job helping us select a recumbent bike. He was very knowledgeable about the equipment and helped us select the bike that best fit our needs. We would recommend the Stamford fitness showroom and Mike to anyone looking for exercise equipment!
Its very easy to feel overwhelmed when your surrounded by so much exercise equipment but Michael Ricca really made the experience enjoyable and informative. He took his time demonstrating different exercises and was willing to spend as much time as needed; I never felt rushed to make a decision. I really appreciated his enthusiasm and friendly demeanor. He encouraged me to come in anytime if I wanted to learn additional exercises I could do on the TRX system I purchased Will take him up on his offer and will def be shopping there in the future.