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Castle Rental and Pawn of Rogers
1231 W Walnut St ste d, Rogers, AR 72756, United States
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Castle Rental and Pawn of Rogers
Comments
Ka
Review №1

Great place! I have been here several times and the staff are very helpful. Top notch customer service! They have a nice selection and fair prices.

Li
Review №2

I drove down from Ohio to visit my boys. One of them desperately needed a guitar. We came here and what he wanted was out of budget. I spoke with Doug and Juan and they offered us bundle at an incredible price. This made my son happy and we will definity be doing more business here

Da
Review №3

Castle Rental in Rogers is my all-time favorite place to shop for top quality, durable and fashionable furniture. The styles are luxuriously crafted, with versatility in mind and on top of that, you cannot beat the prices. There isnt a time I go in there, that I dont want to purchase at least 5 items. The floor staff is always professional and helpful when we visit as well. Go visit and ask for Doug, our goto guy! Highly recomended!

Ja
Review №4

Doug was awesome and they had a great tool selection! Definitely stop in!

Sc
Review №5

Castle Rental and Pawn is more than a pawn shop. It’s a department store feel with an excellent quality of goods; from their gently used selection, to their new home furnishings and electronics. Their staff is not only friendly and knowledgeable, but perform their duties with integrity and always with a smile. Best of all, their prices are very competitive and one of the reasons I am a repeat customer. Good hometown folks…

Ju
Review №6

Juan & Doug did a great job helping me with selling my tools at very fair prices.They were very helpful and informative and gave me a fair price for my stuff.Highly recommend them

Ko
Review №7

Customer service from Doug was outstanding.From moment I walked in, he was attentive with clear hello. Gave insight and educational facts.Lot to learn from that gentleman.Venue was clean and orderly.Will certainly show retention.Wish more people had Dougs tenacity.Sincerely.

Tr
Review №8

Been coming for years. Always do right by me! Doug is especially helpful and friendly. Would highly recommend to friends!

Ty
Review №9

Always a great experience coming here. Ive been renting from them for years. Anytime I need a bed, castle rental and pawn is my go to!

Sa
Review №10

Staff was polite and very helpful. Will definitely be shopping here again.

ka
Review №11

Doug && Juan took great care of me and Gave me a good deal on my dryer. Awesome place! Love my experience every time

Jo
Review №12

Made me a great deal on a bike excellent service always helpful thanks Doug

Al
Review №13

I walked into to pawn my 500 dollar speaker for 120 and the front counter employee john treated me like i wasnt even there. He helped out two other customers in front of me while also ignoring the fact that i explained what i wanted already. He also made a phone call and still treated me poorly.

St
Review №14

Number and Doug were a great help today. I needed cash and I was able to get what I needed while reminiscing about my military service.

De
Review №15

Great customer service with a great selection of items. Doug was friendly and welcoming which made our shopping experience pleasant. He made sure we were informed and received exactly what we were looking for in regards to our new refrigerator purchase. Juan was exceptionally thorough and made sure my husband and I completely understood the terms and agreement of our contract. As a customer this type of service 100% guarantees I will be back to shop with these guys!

He
Review №16

Awesome place to do business both with rent to own and the pawn side they have awesome customer service!

K
Review №17

Best place in town if you’re looking to rent to own! They have a huge variety of items with affordable prices and the approval process is pretty easy. Not the mention the friendliest staff!

Vi
Review №18

Love this place. Great guests services. Told us it would take 3-4 hours for delivery and 20 minutes later they called and said they could deliver now

Je
Review №19

I definitely recommend Castle Rental to anyone looking to rent to own. We were greeted & helped with excellent customer service with a smile and Juan just got us the most amazing deal on a top of line gaming computer with very affordable payments. Thank you Castle Rental & thank you Juan & Doug you guys are awesome!!!

Ro
Review №20

My wife and I were able to quickly find the couch we needed with the great customer assistance given by the team on Saturday team. We save money and found out we had $175 in credit we previously had a purchase five years ago

Je
Review №21

Excellent customer service, little to no waiting time, and fair deals with pawns, sales, and purchases. Doug is a big help every time I go in there.

Je
Review №22

These folks are great! I’ve had several rent-to-owns with them and they are wonderful to work with. They have a wide selection on things to choose from. I can honestly recommend doing business with these folks, you won’t be sorry.

MI
Review №23

I worked with Doug, told him what I was interested in, he showed me my options and answered my questions in a way that I could understand. I then made my purchase.Doug was great to work with and I would recommend him to anyone.

Ch
Review №24

Castle Rental is a good place to do your renting business Juan was helpful explaining all the paperwork,setting up delivery & Doug the customer service mgr. kept everything 100 % to the point that ill continue doing business there

we
Review №25

Doug is very personable and knows his guns.

Da
Review №26

Went in for some last minute Christmas ideas and Doug immediately greeted me with a enthusiastic attitude, I was very surprised at his willingness to jump right in and to be so helpful. I will definitely be back to visit and check their gun selection and prices. Shout out to Doug!!!

Da
Review №27

The Customer service at this location is outstanding they even know me on a first name basis and call me knight rider these people are EPIC🤣🤣

zo
Review №28

Doug helped me and gave me great customer service and helped me walk out today with a computer

Mi
Review №29

Love this place, was looking for a bike and even though they didn’t have one they were super helpful in sending me somewhere that did!

Ma
Review №30

Michael was absolutely amazing got me really good deals! I recommend him to everyone!!

Ju
Review №31

Good deals, great customer service. go cowboys!!

Is
Review №32

They were very helpful and even made note of my name and number to contact me if they found something I might be interested. Very good costumer service.

Ro
Review №33

Great place. Always take care of me. Ask for Doug. Hell go the extra mile to make it happen.

je
Review №34

I love this place! Every time I go they work with me and give me the best specials! I’ve never had a bad experience with any employees. Thank you for being amazing Castle Rental!

Ra
Review №35

Best deal on a gaming console and tv in nwar. Did everything over the phone. Very friendly helpful staff, especially Doug & Michael!

Sa
Review №36

The staff is always friendly and ready to help you as soon as you walk in. I personally recommend sales representative Iria, because she is very knowledgeable about the items they sell. She also goes above and beyond for customer service. Overall I recommend this store if you want a great experience.

Ga
Review №37

Really good place to go, ask for Michael, hell do right by you.

Ru
Review №38

Amazing customer service, I went in looking for a VCR player and I got one at a great price. Thank you Doug for all your help

Jo
Review №39

So I want everyone to know that I bought a banjo from castle rental in Rogers and I took it into have it restrung and tuned all to find out that it needed more work than we expected so I went back to castle and informed Doug! So in the end result Doug and Michael took care of me and absolutely did right by me!! So amazing guys to do business with!!!

Au
Review №40

Most helpful people! Best reasonably priced. Easy payments.

Ja
Review №41

Doug is one of the best salesman I know he sold me a ac unit in the middle of winter 20 degrees outside

Sh
Review №42

My experience at castle rental and pawn is one of my favorite places to go everybody is always fespectful and nice.I like the service.one employee is Michael.he is really nice does a great job and makes me feel completely comfortable.

An
Review №43

Great and friendly staff. Always come up to you and help you out as soon as you walk in. Personally recommend Iría she knows her stuff and will happily help you out to the best of her ability. Definitely recommend.

Al
Review №44

Customer Service was very friendly and kind as well as the rest of the staff. They’ve given nothing but kindness and good deals.

Al
Review №45

Had a nice selection of games. Doug was very helpful and kind. Will shop here again!!

Br
Review №46

Douge was a great help and had me sign up for the app which is very helpful so I can see all the deals would recommend signing up!

Tr
Review №47

Dug greeted me as right as I walked in. The staff was very friendly and helpful will definitely recommend others to come here to Castle Pawn & Rental.

Ch
Review №48

Very fast, very efficient, and very nice people, and a nice selection of electronics!

Ju
Review №49

The staff here is awesome...i always look Doug up when I go in...he knows me by name and is always in the know about what they have and can easily direct me to what Im looking for...if you are in the store, I would highly recommend Doug as your go-to guy...they dont always have what Im looking for, but the experience is top shelf.

Er
Review №50

Doug really helped me out and was really helpful and askwered all my questions. Def recommend.

Ma
Review №51

Very good place to shop. Staff members were very nice and respectful. Definitely recommend.

Cr
Review №52

Always going in there at least once or twice a month to pawn. Staff is always on hand and so amazing. Very friendly

Mi
Review №53

Always helpful...will go to extreme lengths to help you when you hit rock bottom....always have been helpful to me on making sure we get taken care of..thank you guys

lo
Review №54

Great place, been going for years and years. Good deals on guns most of the time.

Ba
Review №55

Doug was very helpful and patient while he helped me reschedule my payments and add a new card to my account. I highly recommend!

Ma
Review №56

Great place to visit.

Sc
Review №57

Highly recommend for all your pawn or rent to own business juan always helps along with everyone up there

Jo
Review №58

The staff at the Rogers store is always friendly and knowledgable. I personally recommend Doug in sales. Very personable and very knowledgable. Overall I recommend this store.

Da
Review №59

Everyone was very helpful and polite. Their customer service was prompt and efficient.

Gl
Review №60

Juan n Michael are awesome!!!!!!!! Very helpful n highly recommend if you guys are in need of anything.. best crew by far!!!

Sh
Review №61

Its a great place. They always treat customers fairly😁

Al
Review №62

Was immediately offered assistance.Great VarietyDoug was personable and easily talked to.Will come back

De
Review №63

Great staff all around and are willing to work with you if you need help as far as payments

jo
Review №64

Ive been doing business with this Castle location for years. Tracy is the best

An
Review №65

Thanks Doug he’s a great guy he sold me a A/C unit in the middle of winter ❄️ lol and for a great price to!!! thanks 😊 Doug

Ki
Review №66

The staff is very friendly, they go out of their way to help you o. Every way. I’ve made several purchases from them & have been completely satisfied with everyone. I would definitely recommend them.

Ju
Review №67

Great customer service & easy to work with. Definitely reccomend

ni
Review №68

Great service Doug really hooked me up with a great deal on a great bow.

de
Review №69

Always friendly and ready to deal.ask for Doug hes the man to talk to.

ki
Review №70

Doug was amazing! Excellent customer service

Da
Review №71

Doug is one the most outgoing employees in there and super entertaining, loves Games of Thrones!!!!!!

Aa
Review №72

Friendly customer service, friendly staff. Courteous and polite, Doug is a favorite!

Ka
Review №73

Amazing service. Juan is great

Ja
Review №74

Castle Rental and Pawn has extraordinary customer service. Doug was very helpful.

Ch
Review №75

Store manager Michael always there to help out.

Ja
Review №76

Juan is always there and is very helpful when ever I go

Ro
Review №77

Great service at Castle Rental. Doug M will take care of you while shopping there.

Ha
Review №78

Great group of people to do business with.

th
Review №79

Awesome customer service make sure you ask for Doug hes the man!

Ca
Review №80

Very helpful Juan, Michael and all his staff are amazing!!!

Am
Review №81

Was helpful and friendly

Na
Review №82

Ive been visiting Castle Pawn for 9 years. They are always fair.

He
Review №83

Doug was very polite and helpful while i was shopping.

Mi
Review №84

I have always liked looking at the movies and different stuff they have in there!

Iv
Review №85

Great customer service, highly recommended! :)

Be
Review №86

Love this place great to get tools here

Do
Review №87

I was writing to tell you Iria helps me a lot on my rentals and Michael and Marvin help me on my rental account I have done business with them for years!!!!!

Mi
Review №88

Good customer service and good people

sa
Review №89

Always satisfied coming here.

Le
Review №90

Great place! Doug is the best!

Je
Review №91

Very quick response to any rental problems I have had thanks

Ma
Review №92

Great places to find what you need!

Ch
Review №93

Great people, very helpful.

Ju
Review №94

Awesome people, great place, and great prices

Je
Review №95

Always very helpful with pawns

Jo
Review №96

On the rent to own side, I personally have almost my whole house from here and the items were covered a year after they got paid off! I also got the best rate for my pawns here! Definately by fat the only pawn/ rent to own place Id go to. If you dont come here your missing out!

Ra
Review №97

Doug was good.

Ch
Review №98

We had a sales rep who introduced himself as Juan. Treat us like we were trash,garbage, dirt, talking down to us because we were asking simple questions about what we were looking for. He made the whole experience uneasy and uncomfortable. Do not recommend ever going to this store because of so.

Ta
Review №99

Very good and helpful service

Je
Review №100

We had a sales rep who introduced himself as Juan He made the whole experience uneasy and uncomfortable. Do not recommend ever going to this store because of so. Worst experience ever.

Information
6 Photos
100 Comments
3 Rating
  • Address:1231 W Walnut St ste d, Rogers, AR 72756, United States
  • Site:http://castlerp.com/
  • Phone:+1 855-994-9094
Categories
  • Furniture rental service
  • Appliance rental service
  • Appliance store
  • Computer store
  • Electronics store
  • Gun shop
  • Jewelry buyer
  • Jewelry store
  • Pawn shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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