We called the KAR Shop on Monday morning exactly when they opened, at 7:00 AM, for an urgent repair that required a tow of our truck (2016 Ram 1500 Truck) from our home. They were friendly, responsive, and offered to work on the truck, same day, if they could fit it in. They used the most efficient means possible to correct a fuel system issue and saved us money in the process. We receive clear communication about the repairs and cost throughout the day. Upon picking up the truck (same day)- they were professional and gave us thorough detail about repair and recommended maintenance going forward.We had an EXCELLENT experience with the KAR shop and their expertise is clear. Were new to Arkansas (just moved from Illinois) and we often do a lot of research before we find service providers. The KAR shop is HIGHLY rated for all the right reasons and we will trust them with our future car repairs and maintenance. You should too.Want a car repair shop who prioritizes integrity and cares about what they do? Call The KAR shop.

They get the job done and quick, but far too expensive for me. I needed my alternator replaced and an oil change. Came up to nearly $800! They cited the alternator as being a $400 part (it is a $200 part) and when I asked how they said they charge more cause they need to make a profit. I guess they dont make a enough profit from charging another $300 for the 2 hours of work it took for them to replace it.Ive always felt like they charged way too much, but knowing how much the part cost and how easy it is to replace this time, really shed light on how much money I was losing here. I could have ordered the part myself and paid my cousin $100 for an hour of work and saved FOUR HUNDRED DOLLARS. Getting it done quick and by professionals isnt worth that much money. I wont be getting my car fixed here again. Every other place Ive had my car worked on has had much more reasonable prices. I would recommend checking other places and inquiring prices before coming here and save yourself potentially hundreds of dollars.Two stars for how fast they are always able to get the job done and being reliable.EDIT: Ive added a photo of my receipt just so you can see and judge for yourself on the cost. 450 for parts 250 for labor. If you think a oil change and replacing a 200$ alternator is worth $700+ tax then this place will definitely get that done for you.

They are always so professional and friendly. I can count on the repair to be done correctly. They worked me in which I was so grateful for.

These guys were great. Even though they were very busy, they worked me in to do a quick fix on my transmission linkage and get me going again. Very professional and accommodating to a customer in a tight fix! Would highly recommend!

I wont ever go any where else for my car needs. They replaced the low beam headlight. Professional, started service 10 minutes after I arrived. Explained what needed to be done and an estimate of work. I was there less than an hour then was on my way. If you need any work on your vehicles, dont hesitate to use The Kar Shop. You wont regret it. LB

Honest folks that seem to genuinely care about you and the vehicles they work on. And most importantly, they do great work!

Kar Shop performed an alignment after a previous shop claimed they couldnt get the jamb nut freed up between the inner and outer tie rods. They wanted to replace both tie rods at a cost over $500. I decided it was worth a second opinion, and contacted the Kar Shop and explained my situation. They were able to align the car with no problem. I also noted that most of the initial alignment measures between the two shops did not match up. Highly recommend these folks.

The staff are friendly and knowledgeable. Provided same day service and important recommendations on other service needs. Excellent job and a fair price.

I’ve used the Kar Shop three times so far. The first was for a repair, and the last two were for a diagnostic. They have always had it done when they said it would be. The price has always been within the estimate given. The diagnostics were right on target. Very happy with their service.

Straightforward and honest service. My wifes car had no A/C in the middle of summer, and they found the earliest slot to fit me in, and got to work. The nature of A/C repair is inherently expensive, but I felt their pricing was fair for the work they had to do based on past experiences and the national average costs. They were very communicative, and went above and beyond with their inspection. To top it off, their work was warrantied which is something to look for in the world of automotive repair. Theyve earned themselves a repeat customer for sure, highly recommended.

Excellant work, fair prices, and very friendly staff. Worked with Kevin and Chris on both of my trucks and couldnt be happier. Will come back for all work and highly recommend.

They performed an inspection on a used car I had just purchased. They were very thorough. This was my first time here, and I will definitely be back for future service.

I originally took my car to the Chevy dealership (twice) The first time they said there was no problem I drove the car for about a week and the same problem happened again. The second time I had it towed into the dealership They replaced a part and it cost me 1500. Dollars I brought the car home and a couple days later the same problem recurred again I was recommended the Kar Shop and brought the car in … the problem was diagnosed that day and was fixed correctly!! I highly recommend this auto repair shop! They are getting all my business in the future as well as all my friends!! Five star service!!

Professional staff. Able to determine issue and correction. Also offer discount for AAA members.

What can I say, but a breath of fresh air compared to other shop experiences Ive had locally! They understood the requests. Communication from the front desk to the shop was spot on. Definitely recommend if you are looking for a solid shop who cares about your customer experience! Youve made a customer for life thank you KAR Shop!!!

The Kar Shop was extremely professional and accommodating to the issues I was having with my car. Kevin was especially great, he kept in constant communication with me throughout the time my car was getting repaired.

I have been bringing different cars and trucks to them for over 10 years. They are good people and I trust them completely. I have brought them some 50 year old “project” cars, and newer cars, and they always do an excellent job. I have brought in some old classics that needed a lot of work to make them reliable, and they have brought them back to life. To find a car repair business, that provides consistent high quality, is pretty rare. Most places have their moments, then fade away when their talent leaves. The Kar Shop has been excellent for over a decade of my business. I thank the crew at the Kar Shop!!

The Chevy Deaker had our corvettes for weeks back and forth and could not fix the problem after thousands of dollars spent....went the the Kar shoo...first day found the problem! Now it runs great..I recommend them highly!!!! They will have all our service.

I had a difficult A/C problem in my 1999 Dodge Ram Van that another shop couldnt fix. Kar Shop got it figured out and fixed. Thank You to Regina for the several calls needed for updates and options. Regina made the phone experience bearable. She was professional, knowledgeable, and informative.

I had an emergency with my car right before the holiday weekend, and they squeezed me into their already packed schedule! They make sure to let you know everything they are doing and are very professional. I will be using The KAR Shop for all of my car needs!

Top notch service! Will definitely be my go to auto shop!

Great service. They finished on time and stuck to their word. Kevin was really helpful.

They performed my alignment properly. They seem honest. Im happy with the service, and the price. Thank you!

Amazing experience as a first time customer. I needed new brakes and rotors on a full size pick up and the dealership was outrageous. I asked around for recommendations and the KAR Shop kept coming up and I know why. This place is great. They know their stuff, they are reasonably priced, I got everything I needed and some additional services and still saved money. I will be taking my other cars here from now on. Thanks so much, it’s nice to have an Auto Shop you can trust.

Came here for the first time immediately after a visit at the dealership that didnt go as expected (which was for the best). I was greeted shortly after I walked in and the friendly staff was more than willing to accommodate for some maintenance work on such short notice.They knew exactly what needed to be done, and they dont mess around. I could tell from overhearing other customers complaining about other shops that would try to take advantage of them and it put me at ease how straightforward the guys at the kar shop are.Pricing was reasonable in my opinion. Theyll quote you before they get started, but honestly I was grateful for their help, so it was money well spent.I definitely plan on returning when my car needs some more work done.

After a failed attempt at home on what I thought would be minor repairs, I found myself in search of a shop to take the reigns as nothing was going as planned. Simply put, saving a little coin is not worth the trouble of trying to do somethings yourself, or further damaging your vehicle. I’m thankful for the team at The KAR Shop for not only their professional and inviting disposition but also their efficiency and honesty. Kevin was my primary contact and having had poor experiences in the past, as we all typically have, he put a lot of my worries at ease. The shop exceeded my expectations, at a fair price, and unless my experience was a fluke, I will continue to lean on them for all my automotive needs… 95’ Bronco!

This is a great car repair shop. The staff are knowledgeable and have resources at hand if they need it. Manager and staff are very customer friendly and the waiting area is amazing, super comfortable and clean. Always ready for me when I arrive, do the work promised, and have me on my way in record time. Very fair prices compared to other shops. I trust the work they do and have taken my cars here for over 10 years.Another great visit. Thanks

Always professional and gets my car taken care of quickly. Tells me when I need repairs.

I have been using the KAR Shop for all my auto repairs and oil changes for several years now. They have amazing customer service and always clearly explain the issue. They do an amazing job!

I’ve used the KAR Shop a few times over the last 8 years or so. They’ve always treated me well, and I’ve had great service every time - very professional. I highly recommend them for car repairs/maintenance.For replacing my rear brakes, the KAR Shop was almost 28% cheaper than the dealership, and they recommend that I wait on replacing my front brakes, as I had 50% of the pads left.

Always great service, and their prices are very reasonable. I had researched the needed repair online first (power window motor replacement) and the parts/labor were exactly what I had expected. Dropped off and picked up on same day!

Kar shop is always the best. Gets me in and does the work they promise with highest quality, great price and you can trust them!

Really great team! They were also very efficient with the work and I be visiting them again in the future.

These guys are awesome! I had taken my car previously to my dealership and they claimed they found multiples leaks in my oil valves. They quoted a large price so we went to get a second opinion. Thankfully we found The KAR Shop! These guys not only diagnosed my car in the same day but got my car fixed up by the next day and it was a fourth of the price that the dealership wanted. These guys are reliable and trustworthy, please go here, it will save you and your car!

I’m so glad to find this shop. Great service at a reasonable price!Very courteous and helpful. I definitely will be back the next time I need repairs.

Definitely this is the place where you can have awesome customer service. Personal, reliable, respectful, clean and fast automobile service ever. Im so happy with them since I decide to choose Karshop as my automotive service and repair shop.Thank you guys for treat me so well, Ill keep you for the safe of my family.Blessings😉👍😇

Amazing Place. Kevin was kind and professional in my first time visit. He and his team took care of everything before I asked for. Definitely going to be a one stop shop for all my service needs.

Excellent service from a very professional shop. I like to work on my own vehicles, but sometimes can get in over my head with diagnosing issues with my 91 F-250. They were great with getting my issue figured out quickly and their recommended solution was exactly what was wrong. Also, the price they charged for diagnosis was very reasonable and so was the price quoted to actually make the repair. They also looked over the vehicle and gave a few other things that needed attention which I was very appreciative of! I will be bringing future business here and recommending them to anyone who asks!

Great service. Got an alignment, and the staff were so friendly and accommodating. Would recommend this place to everyone.

Summary: Friendly Shop, Integrity Lost.Yes, your team did an extensive diagnostic on my Tacoma, and then provided me with a 4K+ Estimate on all repairs. After a second opinion, I found myself with paying under 100 parts, the CEL cleared because it was just the gas cap, the rack and pinion wasnt the issue but bushings, and The Brake sensor was just the sensor. Im confused as to why Im being attempted to be sold parts and certain repairs that arent needed. Thank you for your time.

I liked the service and the professionalism. i strongly recommend everyone i know to this shop

I enjoy taking my truck to them. They are honest and compassionate towards me and listen to what I am explaining. They have up front pricing after diagnosing the problem/s and will let you know what’s most important and what can wait a little longer I appreciate that.Thank you Charles for keeping in contact with me the whole time.Shaunna

Very friendly and professional. If I have car repairs again, I will definitely use them.

Very courteous staff and clean facilities. Reasonable prices, and invoice was very detailed on what they found and with my ok what they repaired or replaced.

Great service in my opinion. A little pricey but every repair theyve done was fixed right, the first time. Don’t let this distract you from the fact that Hector is going to be running three Honda civics with spoon engines, and on top of that, he just went into Harry’s and bought three t66 turbos with nos, and a motec exhaust system.

Went there for a check up on my 6 year old car. They were polite informative and fast. Just what you need in an auto repair shop.

Prompt, courteous, professional service and quality work in every detail.

The Kar Shop has been our go to auto mechanic for 5 years. Awesome work, great customer service...they actually care about you and assuring that youve received great service. Highly recommend them to anyone...the guys are great!!

Kevin was kind, explanatory, and we didn’t feel like we were being taken advantage of.

After McLarty Daniels in Bentonville suggested that I replace the ball joints in my truck (warning me that I needed to get it done ASAP as it would be dangerous for me to continue to drive with them in their current condition), I called the Kar shop to see if they could give me a second estimate on how much it would cost me to replace the joints/how much they would charge for the same service as McClarty (which stated they would charge me $1250.00 to complete the job). To my surprise, the Kar Shop stated that there was little to any wear on the ball joints.I am so grateful for their service and saving me 1250.00. They could have easily lied to me and told me that they needed to be done but instead were honest and didnt try to take advantage of me. I will be using them from now on and would definitely not recommend going to McClarty Daniel for any services.

The Kar Shop gives you quality work and a friendly atmosphere in a timely manner. I have been going to them for years and will continue to.

Friendly and fast service. They explained the process and what to expect. Called me to discuss the findings and recommendations and got the work done on time and under the estimate. They also gave me guidance on things that will need to be addressed down the road.

I really recommend this shop for their ability to give detailed diagnosis and their professionalism .. I received an amazing diagnosis for my car which could not move in drive or reverse . The 3 stars rating is for the expensive costs of their services which are a bit above the average in the area ...

We are out of towners dropped a driveshaft pulling onto the freeway around 4:30pm. The Kar Shop stayed late to receive the tow truck. Had the truck back on the road the very next day before Noon. Also handled the warranty parts people for me. Excellent shop, saved our mountain bike trip!

Very professional, I had some major work done on our 99 Camery. Alignment done on 2002 truck. So far they above average in customer respect. Very pleased with work performed.

Went in because of an oil leak. They were friendly and honest. Didn’t try to sell me on unnecessary work. I will be returning for any future service I may need. :)

I hit a rock in the road. Blew my tire and bent the rim. After replacing tire and getting new rim, my steering wheel vibrated. Kar Shop figured out the place that put my tires on didn’t get them balanced right. My car drives better than it did BEFORE I hit the rock. Thank you so very much.

Great service at a great value!

Did a great job fixing my electrical issues, oil change, and even fixed a couple of small things they found free of charge. Very fair pricing. Just moved to the area, and glad I found a trustworthy mechanic!

Very knowledgeable, professional, thorough and honest group of individuals.

The manager and staff are amazing people.I can leave my vehicle knowing and trusting that they will do what is necessary to keep it running properly.

Very helpful and honest group of guys! They always let me know if they are going to do extra work if needed and I never feel like they are trying to make me get extra work done. Would recommend to anyone!

Would not recommend or attemp to return here. I was needing a repair that every shop in the area would do for $400 to $500 and this place was asking $1500. Not to mention that they will stick you with $75 inspection fee for checking your tires.

I highly recommend the Kar Shop. They take care of their customers!I’ve used Kar Shop since 2013 to maintain my 2003 SS Silverado. They have reasonable rates and a well-trained and courteous staff.My latest visit included locating an electrical drain which caused the battery to go dead after a few days. They located a malfunctioning switch and replaced it. The problem was not fixed and the battery was dead again in a few days. I took the truck to Kar Shop. They kept the truck for a couple of days to monitor discharge rates on the battery and discovered another switch issue that was repaired. The truck battery didn’t go dead for 7 days. Took the truck back and they found that a board had to be rebuilt. The board was replaced and I noted a few days later that not all the dash instruments were not being lighted during night driving. Once again, truck back to Kar Shop. I’ve got to wonder if they weren’t tired of seeing me.I knew that finding an electrical issue with 2003 vehicle could be hard to locate. I had to return the truck 4 times to get the electrical issue resolved. I paid for two switches and the rebuild of the board. The charges were very reasonable. When I reported the instrument lighting issue a few days after paying of the board rebuild, they didn’t charge me for fixing the instrument lighting.Every time I returned the truck, they were very courteous were apologetic that I was still having electrical issues. I admire them for standing behind their work and not charging a diagnostic fee for each time I returned the truck to them.

The Kar Shop is my new automotive maintenance/repair place! They are professional, friendly, knowledgeable, patient, thorough, economical and they have a very clean & comfortable waiting area!

Weve had our 3 cars serviced here for 12 years. They are honest and do great work.

Freezing temperature and rain is the worst time for the air pressure light to come on. I stopped here and they were so helpful and friendly! I’ll definitely refer others because I’m definitely coming back if I need anything else.

Very professional, I hate going to mechanic shops, they try to win one over on me because Im female and dont know much about vehicles.. I was very impressed with the way they explained everything that needed repaired, what could wait and the what needed quick attention. The pricing was half of what the dealership quoted me and the service was fantastic. I have found my new mechanic shop I will be taking my vehicles to from now on!

The staff was friendly and professional. Clean lobby area with appropriate COVID precautions. They only did the work that was needed and did not try to talk me into anything unnecessary. I will be going back.

The service was great! They were able to get us in the day we called. They have experienced technicians, and they explained everything in a way that we understood. They fixed exactly what we needed done, and even corrected a mistake from a previous mechanic. Overall a great experience, we were well taken care of. We also got our AAA discount here which was a plus! Thank you KAR shop guys, you were awesome!

Great job yall!

The KAR Shop was excellent to work with. Honest, clean, great communicators and quality work. We will be back!

I have had several vehicle repairs over the past few years and I have recommended the KAR Shop to family and friends. The staff is very knowledgeable and professional. Great service and fair pricing will bring me back again. Kingstons thank you! Keith

Just finished a two year restoration on a 71 Camero I purchased new. Didn’t want to just let anyone work on it, but Kar Shop was mentioned by a friend, so I thought I’d try them.Very professional and qualified!Trust their work and will use them as needed in the future.

I highly recommend The Kar Shop! Professional, kind, great customer service! You won’t be disappointed!!

The KAR shop had incredible service! Our car broke down in the middle of a cross country road trip. I called as soon as we got back into town, they got me in the next morning, called with the list of issues, asked what I wanted fixed then had it done by 3pm. Their service also comes with warranty and roadside assistance as a customer of theirs! Truly appreciate their customer service and all their help!

Do not recommend. Dealership labor rates and shade tree mechanic results with the unprofessional attitude to go with it. Save yourself time and money. Go somewhere else.

Very honest and dependable.

Found The Kar Shop due to dealership not being available and feel I have now found an excellent alternative for servicing my 2010 accord. For the repair that I knew would be expensive they provided options to consider in making a decision. Super nice people. I would highly recommend anyone needing service to check them out .

The KAR Shop is friendly, quick, and professional. I had my car towed here for a flat tire and they made the experience as painless as it possibly could have been.Thank you so much to The KAR Shop for the great service! We will be back for all of our future vehicle needs.

Awesome folks, my family and I have been going through them for years! They always provide awesome see vice everytime I go.

I have used Kar Shop several times and impressed with their service. The last time I took my vehicle in I was quoted at $1600, and when I got my car back the bill said $950. I agreed to paying the $1600 so they could of charged me but they saw that the labor was cheaper so they changed it.

The KAR Shop team will work with you to diagnose and itemize/prioritize the work needed so your car is safe. Always courteous, professional and amicable service. They keep you updated of progress and timing; will call or text with any issues or changes, which removes unpleasant surprises. Their services are broad and guaranteed, highly recommended.

Always great friendly service

Brought a previous car here years ago and current one today. Had great service then and even better now. Will be coming back for future car needs :)

The guys were super helpful in figuring out what was going out and were fast with the repairs. They gave me a list of issues and what could be fixed as afforded. Super professional will definitely refer as often as possible.

Review from my wife: I am at the kar shop probably almost an embarrassing number of times with different vehicles that I own and family members own. We’ve been using them now for 5 years and have been treated nothing but great! They always get me fixed up and the time i thought something wasn’t quite right afterwards, they’ll take it back, double check all their work for nothing and make sure it’s what i was expecting. I appreciate the honesty and competitive prices! Today i had another great experience with them and just really want people to know that they can trust this company with their vehicles! We are vacation ready now that they looked over my van!

I initially made my appointment with The Kar Shop for a leaky water pump on my 1997 Jeep Wrangler. I spoke to Charles and Kevin and they told me that a pressure test would be conducted on the cooling system. While performing that test their technician also performed a thorough inspection of my Jeep and found a few other things that could be detrimental in the drivability of the Jeep. I have only had the Jeep for three months, but I purchased it for the long haul and I’m thankful that I took it to The Kar Shop and that they performed a detailed inspection of it. There were rear brake issues that had to be addressed and the steering box had to be replaced. The repairs were completed on time and I couldn’t be happier with the work performed and with the staff that kept me informed of what needed to be completed. Because of their thoroughness I feel very comfortable in driving my new to me 1997 Jeep Wrangler. Thank you.

Great people and service. Would highly recommend.

I would definitely recommend The Kar Shop. They are always very friendly, and on my last visit, they made it a point to have the extensive maintenance my car needed done by the end of the day. They were very gracious and accommodating to me while I waited in their waiting room. They even lowered the price of my inspection fee since it didn’t take them long to locate the problem. I will definitely be going back again.

It’s hard to find honest mechanics that won’t Upsale and try to rip you off now days I gave these guys a shot and they have been great. They are polite & professional. Work with you on price as well.

We had to have our car towed to a shop by AAA, and they recommended The Kar Shop. Charles and Kevin communicated with us promptly and regularly, were courteous and helpful, offered some ways to limit expense, and got us back on the road in excellent time. We will be back for future service.

So i went in and asked how much would it cost for them to replace my underdrove pulley and they reply like they had no idea what that was. After explaining it to them i just went ahead and told them ill just go somewhere else and the old guy said yea try to explain it to them like you did here. Long story short i went to Christian Brothers and they knew what to do. So dont go there. Go to a real shop.

Took my Jeep in for some minor work.Guys behind the counter were nice and helpful.Work was done on time and correctly. The tech found a loose hose while under the car which he tightened Mx

I lived here 10 years ago and these guys were the best then.... Well nothing has changed. STILL THE BEST

The guys always do a great job and get it in a timely fashion. And they always give my cars the once over for and foreseen issues. I love it theyre open at 7 and close at 6. Gives me plenty of time before and after work.

I had to take my truck to the dealer for warranty work and it took longer than expected- an extra day. My appointment was the same day so I had to reschedule it twice for later in the day. Kevin and Chris were very understanding and were able to accommodate my schedule. When I finally arrived at the shop, they were able to perform the work in less than an hour. Thanks guys!

Very professional, thorough, will definitely be back.

The service was great! They have experienced technicians, and they explained everything in a way that is easily understood. They fixed exactly what we needed done. Will make recommendations, but no aggressive upsell...When you find a good, honest, shop - stick with it. These folks fit the bill.

The Kar Shop exemplifies quality work, customer service, and character. Called last minute needing a oil change before I left town on a 5 hour drive and they fit me right in, got the oil change and pre drive inspection done quickly, and couldn’t have been nicer or more helpful throughout my experience. I won’t go anywhere else for any car maintenance/repairs. 10/10