Ga
Garage Door Medic LLC
112 E Cherry St Suite B, Rogers, AR 72756, United States
Comments
Si
Review №1

Long story shortWrong spring installed damaged door They Were unable to locate replacement panel so at their expense they replaced the entire door and springs They are fair on pricing,honest,have integrity and are personable efficient technicians We are very satisfied and will call them the next time knowing they get things right no matter the circumstances

Be
Review №2

Damaged Garage door and couldn’t get car out. Lady answering phone was kind and professional. She immediately dispatched a service call to technician. Technician called within 10 minutes. He arrived within 30 minutes. I received follow up text to advise of status. Technician was knowledgeable, courteous, along with efficient. I would recommend for your garage door repair needs.

Ki
Review №3

They were on time and made effort to get the job done timely so I could continue with my day.

Mi
Review №4

Came when promised and knew exactly how to correct our issue. Very fair price for excellent work.

Na
Review №5

The technician was very professional and timely. I would recommend them to anyone and everyone. The price I paid was well within what I thought was reasonable. Thank you

Da
Review №6

Quick and friendly service at a reasonable price. I couldn’t expect anything more. Would definitely recommend.

la
Review №7

This was a wonderful experience from the first phone call. They are professional, courteous and punctual. I know the job was done properly and not only will I use them again when needed but I highly recommend them to anyone..Thank you Garage Door Medic👍

Do
Review №8

Arrived short time after I called. Service man was very knowledgeable and repaired my garage door quickly with expertise.Very satisfied with his work, they need more like him working for the company

La
Review №9

Casey and his co-worker were very professional and polite. They arrived promptly at the time arranged. They fixed our door in under an hour and even took the time to explain to me what happened. Thanks guys!!Highly recommend this company

Ra
Review №10

Super responsive, fast and problem fixed. Dave was great. Nice attitude and customer focused.

Do
Review №11

Excellent and professional service. On time as scheduled and reasonable pricing.

Ja
Review №12

Great service. Same day repair. Fast repair less than 30 minutes. A+

L
Review №13

This company is wonderful! Will is reliable, extremely courteous, and efficient. He came out to fix my garage door and quickly identified the problem and was able to repair it in no time at all! He made the repair process easy and headache free. I’m very impressed with this company and how they treat their customers. You can tell that they value people and the services they provide!

Al
Review №14

Service was excellent and I appreciated how fast you all were to come up and fix my garage door.

Gr
Review №15

Called Garage Door Medic at 8:00 am on Saturday morning and they arrived at 11:30, replaced the broken spring and done by noon. Very happy with the quick response.

Jo
Review №16

Step 1: Garage Door Medic answered the phone!3 other companies I called before them did not.2: Quick response! They were at my house within 24hrs of my call.3: Reasonable service fees and then DONE without recalling themThank you! Thank you!!

Mi
Review №17

When I went to leave my home this morning my garage door popped and our cars were stuck inside. As we have busy schedules, I immediately started calling companies to get urgent service. Place #1 didn’t call back. I was on hold for 5 minutes with place #2, and the operator said she’d try and track down a tech to call me back. I then called Garage Door Medic and spoke to someone. Her technician Robert called me right away with an appointment time. I received a text with his picture and his contact information, and another message when he was en route. He arrived within an hour and a half, and had my door fixed within an hour. I’m so relieved! I will definitely use them again and I would recommend them to anyone having issues.

Co
Review №18

David was very pleasant to talk to and fixed us up in no time. Great experience! Will definitely use Garage Door Medic again.

Gi
Review №19

Robert was professional, efficient and quick. The original estimate was for a garage motor replacement. He checked it and confirmed that it did not need to be replaced. However, there was a cross beam which was bent that he replaced. He was well prepared and did a thorough job. He was also very friendly.

Be
Review №20

I used Garage Door Medic to repair my garage door opener. They were responsive, kind, and fast. After I replaced a broken part myself, I needed help adjusting my garage door, which they did, then my motor died unexpectedly. They replaced my motor the next day, and were kind enough to not double charge me for the service visit. I would definitely use them again.

Ca
Review №21

Casey and David are the best! Went beyond! Highly recommend Garage Door Medic.

An
Review №22

Casey was very professional and helpful. He did a great job!

bi
Review №23

I called 6:00 Monday night to see if someone could do a minor repair some time before December 30 to take care of a request for the people buying our house. I believe it was Michael who said he’d have someone there at 9:00 the next day and that’s exactly when Casey showed up to get us taken care of. I own a small business and LOVE being punctual and attentive to my customers and that’s exactly what Garage Door Medics are. Very impressed.

SA
Review №24

Robert (The company owner!) was incredibly quick to arrive (less than 30 minutes!) and immediately knew what to do and had all he needed with him in the truck. He was professional and courteous the entire time and didnt leave until he and I were both satisfied that the door was working again, and when I asked questions about how or why certain things worked he was happy to explain. Would DEFINITELY use Garage Door Medic again in the future.

Ja
Review №25

Will was great! The spring to our garage door broke last night and will was able to get it fixed this morning within an hour. Highly recommend!

Sh
Review №26

I cannot brag enough on the work done by Garage Door Medic. They are professional, friendly and always willing to make certain everything works well.

Gr
Review №27

Great service and very fast response!

Sa
Review №28

The guys did an amazing job and I really appreciate their prompt service. I will highly recommend them

Ta
Review №29

These guys are pros. Showed up within 30 minutes of my call on a Saturday and replaced the springs on my garage door. Friendly attitude, professional service with a smile and an easy pay online option. Thank you!

Ch
Review №30

Called one day and they showed up the next to get the job done. Needed new springs on the old wooden doors. He didn’t try to sell us new doors- which we didn’t want. He found a problem with the opener and fixed it also- without trying to sell us a new opener! Doors work like a charm. Would recommend to anyone.

Da
Review №31

Casey did a great job, was very professional and prompt

K
Review №32

Came when he said he would. Price was fair. Very nice person.

Ka
Review №33

GREAT customer service! I highly recommend this company! They quickly replied to my call, & had service scheduled for me within minutes. Levi made everything so easy for me, next day install & top of the line service! Levi went out of his way to come back to my house the day after he installed my new garage door opener to put a keypad in for me. I have used this company twice & I will most definitely use them again & recommend them to everyone. Thank you guys for your excellent service!

Ro
Review №34

Service was prompt the problem corrected quickly.The technician was friendly.

Ma
Review №35

Levi arrived on time and was extremely knowledgeable and helpful. Overall my issue was not a big deal and he fixed it almost immediately but he still checked over my entire unit and also explained a few things to me. He answered all my questions and made no indication that he was in a hurry to leave. I recommend them without hesitation. Levi was awesome as well as the woman I spoke with when I requested a visit. Thank you!

Tr
Review №36

So they are quick to respond and got my doors fixed. I had them service two commercial doors and install two pin pads. Absolute phenomenal customer service!

Ma
Review №37

I had some trouble with getting my garage door to shut. I called around noon and Casey was at my house within 2 hrs. He was super helpful and very professional.5/5 would definitely recommend.

Do
Review №38

Good fast professional service

Du
Review №39

Chandler was top notch...! Took the time to teach me a few things about garage door systems and how to maintain them..HUGE thank you to Chandler.. he really lifted a load of stress off my shoulders by his quick/thorough work.Will absolutely use Garage Door Medic again.

Re
Review №40

Levi was very prompt, in fact he showed up about an hour before he was supposed to, which really helped me out. He gave me a fair price, made the repair quickly, reviewed his work with me, demonstrated the garage door was in good working order before he left, and informed be about the warranty for his work. He was very courteous and professional. I will use him again!

Ka
Review №41

They were able to fix our garage same day (Saturday) and were finished within 30 minutes! Best part-I was texted a link for invoice and paid right from my phone.

Co
Review №42

Absolutely fantastic. They showed up on time (unfortunately rare in today’s world) and completed the repair quickly and professionally for a great price. These are my garage door guys from now on.

Er
Review №43

There when they said, prompt, professional and courteous.

Pa
Review №44

Excellent service, fast, friendly and professional!

Ru
Review №45

Came out early the next day and was able to fix the problem. Would recommend to anyone with garage door problems.

Je
Review №46

Casey was great. Communicated well and got the job done super quick. Very satisfied with this company.

Wi
Review №47

After my elderly grandparents experienced some garage door issues during the winter, I got on Google and searched for reputable garage door service repair and found this local company. After calling them on behalf of my grandparents I was able to speak with a lovely receptionist who was extremely professional and helpful. She immediately got me with a technician who responded to the call in a timely and efficient manner and was able to provide a repair service that went above and beyond. If you’re looking for a local, genuine, caring company... these are your people. I highly Recommend them. 5 stars in every category! Thank you!

Cr
Review №48

Great service, came within an hour after I called. Rehung and adjusted door. Very satisfied.

Sa
Review №49

I could not have been more pleased with the service. They were prompt, coming out within an hour of me calling. Honest, personable, and knowledgeable. Will definitely call them again the next time I need help with my garage door.

Ka
Review №50

I had a request to paint my garage doors to give them a touch up as they were faded from the sun. Chandler was the employee in charge. He communicated very well via phone and text. My job was completed and we were very satisfied with the results. He also adjusted both garage doors and changed out a gear on one of them.

Gr
Review №51

Garage Door Medic replaced double and single garage doors with doors from Amarr. They look great; upgraded the look of our home. The price was very fair. Alex did great job with the installation. Highly recommend Garage Door Medic.

Er
Review №52

Everything was great from the original phone call to post service. Chandler came out quickly. Sent text reminders with appointment times. Provided explanation of the issue and how to fix. Provided cost before fixing. And accommodated a payment option that worked for me! I will use again if I have garage door needs!

Ma
Review №53

Alex came, on time with a smile! Repaired my garage door, explained the issue clearly and made suggestions. Its an older door and on its last leg but...he got it repaired and working. I will need to replace it soon so...I know who I will be calling! They are a GREAT family owned business, great customer service and honest pricing!Thanks guys...Ill see you soon when i replace it!Thanks Alex, enjoyed meeting you!

Ja
Review №54

Great fast service, was back up and running within a couple of hours, use these folks!

Se
Review №55

What an easy and awesome experience. Called in the morning with a needed repair and had folks at the house by early afternoon. Chandler and his colleague were awesome and had everything running within 30 minutes. Would absolutely use again.

ma
Review №56

Very Professional and Prompt Service. Would recommend to anyone and will definitely use them again! Arrived less than 24 hours after we called, had us fixed up in no time!!!

Ch
Review №57

Tech done the work in a very timely professional manner. Highly recommend

Ma
Review №58

I highly recommend Levi and Garage Door Medic. He arrived on time and quickly diagnosed and fixed my garage door problem. He explained why and what he did. I am very impressed with how professional and knowledgeable he was. The cost of repair was fully explained and was much less than expected.

Ba
Review №59

I cannot express how appreciative I am to Chandler. He responded to my issues and had my garage door fixed in less than 24 hours! He was very professional and nice. I highly recommend him for any garage door needs!

Ma
Review №60

Chandler was knowledgeable, confident, and well spoken. He did a great job explaining the issues with my garage door and promptly addressed them. I will recommend this company to family and friends.

Sh
Review №61

This Spring we hired Garage Door Medic to replace our door springs, and to inspect and service our overhead door. The tech was super friendly, personable, and efficient with his time. Unfortunately due to some miscommunication our door went on to develop some further issues a few months later and we had to call them back out. Alex, the second tech was very polite and made a concerted effort to correct the situation, providing excellent customer service and the new door looks great!Thank you!

Jo
Review №62

Levi did a great job. We had trouble getting one side of the door to seal against the driveway but he was able to correct it perfectly. He explained everything to me and it looks great.

Pe
Review №63

Good and prompt communication with Casey. Honest and straightforward recommendation and fair estimate.

Ph
Review №64

I called the garage door medic on Friday morning and the job was done by noon. They work very fast and are highly reliable. Would recommend to anyone. Thanks guys for your help

Te
Review №65

Garage Medic was able to fix my garage in record time! I called at 7pm and by 11am the next day a very nice young man named Chandler Anderson was here! He not only fixed the broken spring, but he went beyond the call of duty to lubricate the tracks and straighten out a dent that has been here forever. Thanks guys!

Jo
Review №66

Little pricy

Ch
Review №67

Garage Door Medic was awesome to deal with.I made a call in the morning and within 10 minutes Chandler called to confirm the time he would be there.Chandler was awesome, he clearly communicated the time he would arrive and explained what he was going to do.If you are having garage door problems these are the guys to help!

Sa
Review №68

Quick, competitively priced and all around great service.

Sa
Review №69

Great experience overall. Very knowledgeable and thorough. I will use them in the future absolutely no doubt!

Ma
Review №70

Like all the previous reviewers I am extremely impressed with the extremely fast response, professional and personal service Alex provided. I called them at 7:27 am and the garage door was fixed by 10:45 am. They replaced my spring on the garage door with a 3 year warranty also. If I ever have any problems I’ll surely use this company again and wouldn’t hesitate to recommend them to friends and family. Great job and thanks.

Ca
Review №71

Levi did a fantastic job assessing the problem with my door and explaining to me in detail what was going on. He knows what he is doing and he goes the extra mile. I would highly recommend him and the Garage Door Medic team to anyone.

Sh
Review №72

This place is awesome!! I called them at 9:00 a.m. and by 11:00 a.m. Levi was at my house looking at my garage door. It took him less than an hour to fix it and he had all the pieces he needed with him to repair it. He did not have to leave to go get more parts or schedule another appointment to come back and fix it after consultation. He fixed it right then and there, extremely convenient. Levi was extremely knowledgeable and professional as well.

Sh
Review №73

When I called to see how much a service call was, the nice lady told me they don’t charge to come look. And there wasn’t even any pressure to use them once they determined what was wrong. Alex called me right away and was here within minutes. He worked on my sensors and replaced them. Unfortunately his parts weren’t compatible with my brand, so he put my sensors back on and gave me some recommendations as to who to call. He was honest and worked hard, didn’t try to rip me off and didn’t even end up charging me bc he couldn’t be sure HE fixed my sensors but it is working. When my garage door dies, I 100% will use this company to install the new system. The honesty and integrity they exemplified from the first phone call throughout the entire service call were top notch!

VI
Review №74

Chandler was so great. My garage door was fixed within 15 minutes. He explained everything he did and it was appreciated. I highly recommend Garage Door Medic. Thank you.

Lo
Review №75

We love Garage Door Medic! This is a very honest and reliable company. The work is always excellently done! Chandler is an excellent technician and is always timely! He has always meticulously solved any issues we have and fits us into his busy schedule insuring that he gets to us quickly! Highly recommend them!

Su
Review №76

WOW! We had a crisis when I forgot to disengage the lock and twisted up our frame and cables. I was verklempt because another company basically told me that I probably ruined the door. I frantically searched google and found these guys. The next morning, Chandler came to our house, and fixed it in under an hour, for a VERY reasonable price, and it works better than ever. He is a pro. Chandler was very personable and fast. If we ever need garage door service again, we are calling Garage Door Medic! Thank you!!

Ca
Review №77

My wife and I were very happy with the quality of work and product that was provided by this company. They were very good at communicating when they were going to be able to get to us, (which was quickly), and gave us different options to solving our problem. I have no problem giving them 5 stars and recommending them to anyone who needs help with their garage door.

Ja
Review №78

Can’t say enough good about these guys. Josh & Robert took such good care of us. Came early and where done ahead of schedule. Super nice and professional. Excellent service. They replaced the whole door works and looks great. Thanks guys. Definitely recommend!!

Ra
Review №79

Garage door technician was prompt and helpful. Repair was performed timely and he answered all questions I had. Very reasonably priced as well. Highly recommended.

Br
Review №80

Super fast service. Great price. Very nice people.

Br
Review №81

Friendly, fast service! They came out to service our failing garage door opener. When that didnt work, they came back out to replace it and deducted the price of the service we had previously paid. Honest, quality work!

Ki
Review №82

Levi was very knowledgeable. He was friendly and explained everything so that I understood. So appreciative of him working with me.

Da
Review №83

Great on-time service! Very knowledgeable employee! Courteous and professional! Recommended to my neighbors.David Freeman

De
Review №84

Great friendly customer service. When the technician arrived he knew exactly what the issue was. Got it fixed in no time. Garage door works perfect again.Thanks Garage Door Medic.

Ga
Review №85

Great experience, made the call after reading a few reviews. Chandler was in touch shortly after initial call, a few questions later, had a quote and let me know he would arrive shortly. Within a couple of hours, he arrived and repaired the door. Even did some maintenance and now it glides almost silently.Great communication, professional service at a reasonable price. Thanks!

Me
Review №86

My place of business called Chandler for an appointment and he came out within an hour of the call and had our door fixed and operating smoother than its ever ran. Chandler was very professional, We will definitely call him with any additional garage door needs we have.

Aa
Review №87

Fantastic service! Prompt, professional, and expert level. Would definitely recommend! Fixed my issue with safety mechanism extremely fast.

Ka
Review №88

Levi with Garage Door Medi was very help and very nice. Fixed my problem and took his time and looked everything over and made sure nothing else was wrong. Highly recommend them

Mi
Review №89

I had a spring break on my door, got connected with Alex and he had the spring replaced and my garage door fixed in less than 24 hrs of calling Garage Door Medic. Very efficient, reliable, and great communication from scheduling to completing the job. Highly recommend!

Ba
Review №90

I’ve used the Garage Door Medic several times to extend the life of a cheap door. They’ve breathed life into it each time! Great service and honest technicians who fit in my service call at short notice. After many years of repairs it was finally time to replace the door and opener. The new door is beautiful. The service was great. I couldn’t be happier! I definitely recommend!

Pa
Review №91

Very happy with this company. They are truly who their ad says they are and more!From the first phone call to the completion of the job, it was a great experience.Josh was very quick to respond to my call and was able to come out to fix the garage door the next day. He would have been out the day of my call, but my schedule wouldn’t permit me to.He is very professional and knowledgeable with a high respect for my time and expectations.I would definitely recommend this company(and Josh) if you need to install or repair your garage door.

Gr
Review №92

Awesome job!!! Right on time, was very knowledgeable & informative. Explained what he had done & few recommendations what might need to be done in the future.Thank you Alex & Garage Door Medic

Za
Review №93

Garage malfunctioned Tuesday night. Garage Door Medic had a technician out the very next day. Alex was professional and courteous. Assessed the garage door, provided me with an explanation and options to resolve our issue. He set to work and had everything running smoothly in less than an hour. I doubt I’ll have any more issues for a long while, but if I do, I won’t hesitate to call Garage Door Medic. Great, locally owned company. Five stars all the way.

Bu
Review №94

The professional that visited my house was extremely polite and knew what he was doing. Very glad to have Levi show up and fix the problem. I would absolutely have him back if another problem arises.

Ja
Review №95

Alex with Garage Door Medic took excellent care of our college house in Arkansas. Its always a concern getting help when you live in another state. I will use them again and again. Highly recommend. Very ethical and communicate efficiently.

Di
Review №96

Levi took time to explain everything. He answered my questions. Good Customer Service.

Ab
Review №97

This is by far the best experience we have had with garage door company. He was always on time, worked quickly, and had parts with him! We explained things well and did an amazing job!

CJ
Review №98

We have had a great experience with Garage Door Medic. Chandler is always willing to check out our door and tune it perfectly. The entire crew appears to work diligently towards providing good customer service. Our door just started giving us unusual problems shutting and Chandler was able to get it working again quickly. We highly recommend them.

Mi
Review №99

After scheduling with Chandler, he kept us updated on schedule, time management and the scope of the work required to perform our request. Complete professional with respect to our time, job, and soforth.

Ti
Review №100

The tech was at my door within the hour, and had both springs replaced in under 30 minutes. Couldnt ask for too much more.

Information
100 Comments
4.9 Rating
  • Address:112 E Cherry St Suite B, Rogers, AR 72756, United States
  • Site:http://thegaragedoormedics.com/garage-door-service-in-rogers-arkansas/
  • Phone:+1 479-422-5606
Categories
  • Garage door supplier
  • Garage builder
Working hours
  • Monday:Closed
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–5PM
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