The name Automotive Excellence is quite fitting for this shop, Im giving it 5 stars! I needed a service on my 2017 Mazda 6 and discovered that the Mazda dealership is no longer in Santa Rosa. I purchased my car new so the dealership was the only place I felt comfortable bringing my car for service and repair - until now. I was concerned about going to a non-dealership but decided to take a chance at Automotive Excellence given so many good reviews, which is why Im happy to leave this review. I have to say, they did an excellent job! Not only was Dave (the owner) super friendly, they really took care of my car - they serviced it, aligned my new tires (without extra charge), cleaned it inside and out (it was so nice), and to top it off - they left candy for me on my dash (how cute is that!). Believe it or not, it didnt end there - when I went to pick up my car, Dave explained to me that my next service was the expensive 60k mile service, and given the cost of that service, he said there were a couple of things that we could do sooner so that I didnt have to absorb such a large cost all at once. At this point, I knew that I was working with not only a professional, but also a human being that understands not everyone is in the same financial status, especially during this pandemic. I will definitely be bringing my car back to Dave at Automotive Excellence, as well as my other cars. If you have any concerns or hesitations about bringing your car to a non-dealership for service or repair, this is the place to go. Many thanks to Dave and his team at Automotive Excellence!
Check engine light showed I needed to replace my thermostat! Got a quick appt and then even that appt was bumped to the day before and then the work took way less time than expected. Cherry on top is that they have courtesy vehicles for use while yours is being repaired. Mechanics are efficient and Darlene in the front is great. Great experience all around, thank you
Another great experience. Dave is always available to answer any questions that I have regarding my 2006Toyota Sequoia. They did an amazing job with the headlight restoration. Thank you!
I been to many mechanic shops, but never as professional and as awesome as Automotive Excellence. We came in for an oil change and we saw the great reviews it has received, and they are all true. Communication on the condition of your vehicle is great, they even take pictures of parts and tell you what you may need if any repairs need to be done. Customer service is by far the best I seen. Super friendly all around. I could not reccomend them enough and Im glad to say I will be coming back and will be a regular in this shop!
Ive been a loyal customer for many, many years. The comfort level is so high. I know Ill get a fair and honest price and highly skilled and friendly service. Really, what more can you ask for?
Hands down the best most thorough Auto Shop experience I’ve ever had. Quality work, trustworthy technicians. Highly recommended!!! Thank you Automotive Excellence!
They are the best and have been for the about 35 years I’ve been taking my car to them.
Im in Sacramento with a son at Sonoma State. My sons car wouldnt start, and not knowing the area, I found Auto Excellence through YELP reviews. I loved the service and communication we received! Dave is clearly an excellent mechanic and gave me way more information than I asked for, not in a way to upsell, but just information I didnt know about the car and what we should do to mitigate exacerbating the problem when we decided not to make the repair for a blown gasket in a 18-year-old car. I couldnt have asked for better customer service! I just wish Dave and crew were closer to Sacramento so I could make them my regular garage. Highly recommended!
Awesome group of folks! Great service; friendly, knowledgeable, accommodating and trust-worthy!
Had an emergency situation with engine valve covers and they took me right in even though they were busy and helped me out. What a blessing! Thank you for your kindness.
Loved this place! Had my 30 thousand mile service and have to say they were great. I would have given 5 stars but was told after service that the cost would be more. . I prefer to be called and given the opportunity to approve any service over the estimated cost, not after. I will say though, they did NOT charge me the extra as there was just a mistake in the estimate. Again, I always want to be contacted before any extra fees are incurred. Otherwise, they send you an email with pictures of all services and filters that were changed. I will definitely go back.
Automotive Excellence says it all. I bought a car for my daughter and the engine light came on two days after buying it. They were referred to me by a friend and I can not express how pleased I was with their professionalism. They examined the car and repaired what was needed. I will definitely use their services in the future.
I needed a cluch replacement. After they took it apart. Found a part that was very worn my fault for not bringing it in sooner. It was not a part that was made anymore and could not be found. Dave at Automotive Excellence had my original part rebuilt. Had my 1999 Suzuki running and me happy again. Dave kept me informed with every step of the way. I trust them to work on all my cars from now on.Thank you to all at Automotive Excellence for doing the job right.
My wife and I both own Toyotas and weve been getting them serviced at a local business here in town and were quite happy with our service we were getting until they serviced my wifes Camry transmission and after they performed a transmission service we noticed some issues with the transmission. I called the shop to discuss my concerns about the transmission and asked if I should bring it back to them so check it out or should I take it to a transmission shop and they said I should take it to a transmission shop they have an inspecting and see what the problem might be. So I did some research and checked out some reviews on automotive excellence and decided that might be the best place to have them take a look at my wifes Camry and find out what the problem was with the transmission and in the end we performed another transmission service a more complete one and that solve the problem, so I am very pleased with not only the professional service I received but I also decided that this shop is a more complete shop with better service days and hours then the shop I was going to and now my wife and I feel this should be the shop that we have service both of our Toyotas.
Taking my car to Automotive Excellence was by far the best experience Ive had with an automotive shop and with a long history of driving used cars, thats a big statement. Im new to the area and relied on reviews to make a decision on where to take my car and I couldnt be happier with my decision. I am impressed with their communication, sending text alerts as well as a link to the CARFAX report. The repair was completed faster than I expected and with multiple issues with my car, I was not pressured to fix them, instead respectfully communicated to and thats hard to find. The small touch of leaving candy in my car was icing on the cake; I will recommend them time and time again!
Love Automotive Excellence they have been where I take my vehicles for the past 8 years. Super thorough and great communication about the life of my car. Everyone is so friendly and accommodating.
Very professional! Had amazing customer service with being on time and courteous. The amount was what they quoted me. They had pictures of everything they looked at and texted it right to my phone ! I look forward to doing more business with them!
Dave and his staff are highly professional and offer an exceptional customer service - friendly and efficient. Great communication, execution and price. They will expertly answer all your questions. In short, they are just AMAZING !!! Bring your car to Automotive Excellence in Rohnert Park, CA for a great experience. Definitely will come back and recommend to others.
Automotive Excellence is exactly what they say in their business name. They are excellent!!!Dave is a mechanic/owner and is a very nice guy. Dave is very knowledgeable and gives great customer service. Thank you Dave…Terri also is a owner and is very nice. Terry works in the office and helps out customers, takes down information, Takes test drives, and I’m sure all kinds of other stuff for her business too. I also would like to think you Terri for taking care of me and for being a great lady.Last but not least Darlene works in the office, takes care of customers, all kinds of work in the office, is very nice, and also gives great customer service.Thank you all again for a great experience at Automotive Excellence. I will definitely tell anybody who is looking for a good/great mechanic that this is the place to go.
This place is a gem! You know those mom and pop shops that you hear about from back in the day...honest, genuine, good service....yep, thats this place. We had just moved here not long ago, and when my car turned on with a noise that made me cringe, my stomach dropped. The toughest part of moving is having to figure out which repair shops, and which maintenance service people to use and trust for those everyday inconveniences. I called around the area, and Darlene was so welcoming and helpful. I was scared that the dreadful noise was going to be a doozy. I wasnt quite sure if the noise was ok to drive a few miles to their shop or if I should hire a tow. Unexpectedly, she actually asked if I wanted someone to stop by to listen to it to make sure. ...How many places will do that!?!... My battery was also dead, so, Dave stopped by, jumped my car, and took a listen. Luckily the noise had gone away, but I drove my car over for them to look over and fix something unrelated, and I was again shocked with their service and honesty. Owning a Lexus, Im not accustomed to feeling relief when I see the ticket. Where, a 15 minute fix is billed for the entire hour. But Ill take it! LoL The cherry on the top of their already exemplary service was not having to figure out who I could get a ride with to drop me off at the shop when my car was ready. I know its just the first visit, but it really mattered, and I definitely know where to take our cars for service.
I brought my Jeep in because I was told I needed new front brakes and a new starter by my friend that works on cars. I had only had the Jeep for a week. One of the mechanics went over my whole vehicle and told me that I only needed a battery and that my brakes were good. They had me up and running in no time at all, and I left with more money in my pocket then I originally anticipated. I have brought other cars to this shop, and have always had a positive experience. I will continue to have my vehicles serviced at Automotive Excellence.
It’s rare that I give reviews but they deserve a good one. I have been a customer and big fan of Automotive Excellence for many years. Finding an honest mechanic that you can trust and charges fair prices is incredibly valuable. I’ve never experienced a more honest and reliable auto repair business than Automotive Excellence and I always refer them when people are looking for help. My most recent visit was stellar as usual. They handled the issue with my vehicle quickly and in a professional manner.
Very knowlegeable, excellent service, fair pricing.
I went here for some general maintenance, prompted to go from a review i read on google. What sets this shop apart from others is a very simple concept called customer service. Its comparable to eating at a Chickfila vs. a McDonalds; they sell a comparable product, however you keep going back to Chickfila because of the welcomeness you recieve, the transparency, integrity, etc. It really sets itself apart from other shops because of that and for that reason i will give my business to them. I received a personalized thank-you note after having my truck serviced there, that is a big deal and is certainly an excellent impression if the first impression didnt get you already. All of the work done was well explained and made sense for anyone who may not be experts in vehicle knowledge. Overall a great experience
Really helpful and friendly. They got me in and out very fast and my car was running excellent! I would highly recommend them to my friends and family, so you know theyre great!
I just love this place. Everytime I take my Highlander there I am very pleased with their service and they save me so much money. I got a quote from another shop for 120,000 mile service that was $400 more! My Highlander always comes away with a big Smile on its grill:)and I got Smarties thank you
I highly recommend Automotive Excellence - Dave quoted me a great price and provide fantastic service. This is a family-owned and operated business, and their rates are more than competitive/fair. The extra level of service they provide is something not found anywhere else, and they were significantly less than the dealer and competing autoshops. My friend recommend them to me, and hes been using them for 15+ years - I will continue to do so as long as I live in the area. Cannot recommend enough!
Always fair, always professional, always trustworthy. Ive been bringing my vehicles to Dave and Crew for years and they never disappoint. Bonus is the truck came back better looking than when I brought it in for repair. Great job AE crew! Thanks.
Had a great experience bringing in a prospective used-car purchase. Dave was able to personally advise me on the condition of the car and whether it was worth the price. I appreciated the honesty of Automotive Excellence, and trust them enough to recommend to a friend.
Dave and his team are amazing!! Fast, friendly and efficient, feels like family when you walk in! They have worked on my truck twice and it’s never felt better! No doubt my first choice!
Best customer service. Wish I would have found them years ago.
You guys get 10 stars from me! I was hearing a weird sound creaking sound from one of my tires upon parking. I was in the area and took it to a tire shop, they said to get it checked out right away. I went to this place because they’re the only ones open on Saturday, and the mechanic did a very thorough walkthrough of both of my rear tires and suspension components. They found nothing wrong and they didn’t charge me. Dave the owner is such a nice, funny guy and I would recommend anyone in the area with car troubles to take their vehicles here!
Never had a problem here, they’ve always fixed what I’ve needed and gotten the truck turned around in no time
I found Automotive Excellence because my car broke down on a Friday night and almost all repair shops were closing until Monday. It was like stumbling upon a diamond by accident! Not only did they have me up and running again within a day, but they are compassionate, polite, and have reasonable prices. I am absolutely planning on returning if I have any more trouble, highly recommended.
Rudy gave me such amazing service! I called pulled over concerned about my kia soul making a sound on the bearings. I figured it was my bent wheel I know about. They got me in last minute on a Friday. ( Theyre closed on the weekends) did a diagnostic and came back quick with the results. The tow company took longer to arrive then it took them to get my diagnostic done by them! Turns out the noise I was hearing, was the breaks. Then Rusko explained my wheels and how everything was. Told me how much longer I have on everything. Didnt try to push sales on me at all. Quick, courteous, and professional. As someone who was traveling through I needed an auto mechanic on the fly, I am so glad to have found Automotive Excellence! If youre in a pinch go to them! If you live in the area really consider giving them a try!
Ive been going to automotive excellence for several years now and I would not take my car anywhere else. They are professional, efficient and affordable.
Very helpful and friendly staff. Also have great communication, easy to contact and appointment availability.
Great crowd amazing service highly recommend.
They far exceeded their promise regarding price, and ontime delivery
Ive been having Automotive Excellence service my 4 Hondas since 1990. Ive always been impressed with attention to detail & professionalism. ALL of their services are significantly cost less than the auto dealerships.
Great service, and friendly and honest to deal with.
Places is amazing and I wish it was closer to home. From the moment I walked in I felt welcomed even though it was the first time being here. At the end they explained the results and what I needed to do for my Jeep in simple terms so even I could understand. Highly recommended!
I took my Truck in yesterday to Automotive Excellence and they took care of all my needs expeditiously and pointed out a few things we need to watch. Working with AE is a real team effort to care for my vehicle. Im very happy to be working with AE they listened to my concerns and addressed them all immediately and without a problem. You couldnt go to a better place for car servicing and repairs all there mechanics are qualified and friendly.
My first visit was a transmission service on 10/5/19. Patrick, my shuttle driver was super nice, and polite. Im newer to RP, and after my first visit I knew this is my shop. Owners are friendly, and engaging in conversation, and I was treated as if Id been a long term customer. The service is excellent, the pricing terrific. Easy to find, lots of parking.
Great service, personable and knowledgeable staff, kept me updated. 10/10 would recommend. Fit me in on day of asking
I brought my Toyota Prius because it was giving me the engine service required + red triangle of death lights and Dave the owner gave me great service. I had a feeling it had to do with the hybrid battery and had decided that if I had to replace the hybrid battery then I wouldnt because I already did once and thought to just get a new car. Dave read the code and it was the code to replace the hybrid battery. I felt really great coming to their shop because he first wanted to find out the problem and he didnt charge me for just reading the code. Then he respected my decision to not change the battery. Of-course since this all happened at the start of the covid19 it was a hassle for me to get rid of my car and buy a new one so I changed my mind and worked with Automotive Excellence to replace the hybrid battery. They gave me great customer service highly recommend it. I dont usually leave reviews but felt they really deserved one. :) Glad to come back if I ever need to.-Araceli, super happy customer
We did a lot of research to find a new auto service shop. We are very happy to have find Automotive Excellence in Rohnert Park. We were welcomed in and given a complete estimate on what was needed and it was complete explained.We were called about two additional services that needed attention and were given a fair and honest price for those services along with the everything else.I am very happy to have a beautifully running vehicle. I was also VERY APPRECIATIVE of my car being cleaned, inside & out! It was a VERY NICE surprise! We are looking forward to a great relationship with Automotive Excellence with all our vehicles.
Thanks for the excellent service as usual!!
They seem to be in business to help, rather than scalp people, and my experience was about as good as I could ever ask for. The work was on time, it was easy to work with everyone, the quoted price was very reasonable, and I will certainly be back for all my services from here out.
Have been going to Automotive Excellence since its existence, back in the 80s and three Honda cars ago, (Prelude/Accord/Civic EX).No matter the issue, whether an oil change, maintenance or repair, I am very confident that it will be done efficiently, correctly and that costs are are reasonable, no price gouging here. They provide loaner cars if needed.They also offer discounts via mail (house and E-mail), so their marketing and advertising are very much appreciated. I try to take advantage of the discounts whenever I can.The service is excellent, they have earned their name!! Friendly, courteous and professional staff. What I appreciate the most is their honesty in knowing that if Im told my car needs a certain repair, it does!My husband also takes his Toyota Tacoma here for services. We have nothing but positive thoughts to say about this business and would not trust anyone else with our vehicles and their care. Thank you so much! :)
Best mechanic Ive been to.
We are new (returning) customers.Our first visit to Automotive Excellence we noticed a sign out front welcoming us as new customers.We thought that was impressive and classy. We were greeted when we walked in the door. They explained the work to be preformed and what time to expect it finished They didnt disappoint. They say what theyll do and then they do it.We were so pleased with the quality of work. They have competitive pricing, professionalism, and a clean friendly shop. .I invite you to try Automotive Excellence in Rohnert Park for all your service needs. Youll never go back to the big dealership shuffle where you are a faceless number. We think this place is tops.. Go check it out for yourselves.Dan & Patricia Burns
Automotive Excellence has been our service provider for 20 years. I have always found them to be knowledgeable, professional and friendly. I will always support their business and highly recommend them to you.
I was looking for a local good and honest car mechanic. I had several people recommend Automotive Excellence to me! So, I thought Id give it a try. Automotive Excellence did not disappoint! Very friendly staff and great service! I will be back! :)
Theres nothing better than feeling safe when you drive your car. Automotive Excellence gives you that confidence. Jon, at the front desk, is knowledgeable and courteous; best person to have at the front desk! The mechanics, Dave and Kevin, are excellent! I have two Hondas and have been going to Rohnert Park for their service since 2009. They offer a loaner car or a ride, if you need them. They are totally reliable, honest, and reasonable. I highly recommend them.
Had a great experience. Fantastic customer service. Was explained to me what was going to be done, and how much it would cost. Work was performed and then received a receipt explaining in detail what was done for my records. A great a place and will definitely going back and recommending.
Automotive Excellence is like one big extended family. You feel at ease the moment you enter the shop. Everyone is friendly, knowledgeable and very honest. Ive been going to Automotive Excellence for over 20+ years and wont go anywhere else. They do the job right the first time with great attention to detail and fair prices. Mike and his crew are the only ones I trust with my car because they actually care about their customers! They are the best!!!!
Ive never been so pressured to give reviews by anywhere else.They didnt do bad work, but when I told them about the noise coming from my car, they told me it was a brake shim that came loose. Well, that didnt fix the problem at all.They gave me a loaner car which was great.They quoted me a pretty high price for breaks and rotors, and that was a turn off for me.My check engine light came back on pretty quickly, so I just took it elsewhere.Their prices are a little on the high side if you ask me.
Our family has used Automotive Excellence for over 20 years & for multiple vehicles. They are both knowledgeable as well as trustworthy. If your family has a make of vehicle that Automotive Excellence services, I dont see why you would select any other business to service your vehicle.In my opinion, you simply cannot go wrong with Automotive Excellence.As an aside, I am not related to any owner or employee of Automotive Excellence, nor do I have any business relationship with the company other than the servicing of my vehicles.
Ive been taking my vehicles to Automotive Excellence for over 15 years now. The service is always excellent and at a fair price. Never had a problem with my cars thanks to them. They are very honest and provide a really good service. I highly recommend Automotive Excellence.
I am thrilled with the service I had last week at Automotive Excellence. During the time of Covid I didnt start my car for nearly 3 weeks. Unfortunately, during that time rodents made house and home under the hood. When I did turn on my car Fiat 500 Sport. I had numerous Error Codes, a chugging/shaking engine, which would not allow the car to go over 50mph. I reached out to many other shops, none were working during that time. Nor would they work on a fiat. Not a good time to have vehicle issues. I googled/youtubed thinking perhaps I could fix it myself...not yet knowing it was an electrical problem due to the rodents chewing away. After many nights of prayers, I saw an ad on facebook for an Ozone treatment by Automotive Excellence, it was then I decided to reach out to them. Welp, to add salt to the wound I am hearing impaired...unable to call into the shops. I tried facebook messenger late at night. Dave the owner was quick to answer, was quick to identify what he thought the problem was (Rodents were a common theme while staying home, distancing during this time). We arranged for me to bring my car in at a designated time to adhere to the guidelines. Dave also had a car ready for me (with plastic on the steering column and provided me with a mask to wear (one of their logo ts). Dave set up a system on his computer to text me updates. Not only was my car repaired and serviced with the Ozone therapy it was an incredibly reasonable and fair dollar amount for all. I would highly recommend Dave and his friendly team at Automotive Excellence, in fact I will be going back for service, tune-ups etc.
Automotive Excellence is great I would not go anywhere else to have my car repaired. In the past I would take my car elsewhere always feeling as if they were not truthful about repairs they said I needed. Automotive Excellence has never made me feel that way they have always explained why I need the repairs not treating me as if I was stupid. I would recommend Automotive Excellence and have recommended to others they are fantastic.
This shop is great! All the years that they have been in business gives them the ability to give out estimates and advise that they stick to. Super easy to deal with, prices never changed and their expertise opinion was correct! Thanks guys for the quick turnaround time too!
I have been getting my car serviced at Automotive Excellence since 1998. The experience has always been great, and, more importantly, my OLD hatchback continues to run great--still getting 40 mpg, which is about 4 mpg more than its supposed to get! (And yes, the prices are very reasonable.) In fact, when I bought my car in 2000, I picked a Honda just so I could remain an Automotive Excellence customer; no car is too big or too small for Mike and team. (I could tell you stories, but theyre all good.:-))
I first came to Automotive Excellence in March of 2003 through a referral from a co-worker and I am very glad I did! Since that time, I have had all of my routine maintenance and repairs done here and I have always been a satisfied customer. Since I am not knowledgeable about cars, the main reason I feel comfortable referring customers to Automotive Excellence is because I trust them and I know that they will not take advantage of me. A few times I was concerned that a repair might be costly and it turned out to be something simple and inexpensive. In the 12 years that I have been coming here, if something unexpected comes up with my aging car, they always fit me in, even if I dont have an appointment.Mike and his staff are great. Jon, the Service Manger, is very professional, courteous and patient. My Honda has over 220,000 miles on it and when I have to get another car, I plan to select one that I can have serviced by Automotive Excellence!
Great honest shop always willing to go the extra mile. They have been my go-to shop for a while now. No job is too big or small for them and they always steer you in the right direction. I recommend them to everybody I know. Keep up the great work guys!
I have had my Honda Civic for 9 years, with over 150,000 miles and it runs like new. I have all my work done from day one from Automotive Excellence. The the minute you come in the front door to when you leave they always treat you as your their only customer. Now my son has a Honda and I know we will be in good hands. Thanks Guys
After having horrible experiences at the local Honda Dealers, Automotive Excellence is the ONLY place I will take my car. They have been servicing my car ever since I bought it (8 yrs ago) and I have NEVER had any issues with the work they have done. They are reliable, trustworthy, and THEY KNOW WHAT THEY ARE DOING! When my son started to drive, I encouraged him to buy a Honda so he would be able to go to Automotive Excellence as well. I learned a long time ago that a good and honest mechanic is worth his weight in gold. I have recommended them to all of my friends who drive cars that they work on.
We recently moved to Sonoma county and, after six years of frustrating dealer servicing of my Land Cruiser in San Francisco, I was determined to find an alternative to dealerships. And what a find! From booking an appointment to bringing it in and picking it back up, the experience was flawless: Knowledgeable front office, thorough explanations, phone updates on any concerns and on the progress of work, and no pressure for unnecessary work. The charges were fair, less than I expected, and far less than a dealership. They have quickly earned my confidence and loyalty. Finally, when I picked up the car, a surprise: it was washed--no small feat, since it was covered in red Arizona mud.
Took my Scion Xb here because it was overheating. They took the time to talk to me before I came in. Most places just want to make the appointment and get you in the door. These guys (Dave) tried to understand the issue before I came in. Once I arrived he thought theyd get it diagnosed in a 1/2 hour but asked for an hour authorization incase it could be fixed in that hour, they could just do it. They ended up fixing the same day in less than an hour and I was charged accordingly. Their customer service and follow-up service checking to see that the car was fixed is outstanding. I definitely would refer anyone here without hesitation.
Weve been taking our cars to Mike ever since I bought my little blue Civic in 1986. Since then, weve stuck with Honda and Toyota, in large part because we dont want to change to another repair shop. Weve always had excellent service and our cars run great. Weve all gotten a little grayer over the years, and the little blue Civic has long since been replaced (but we had it to 225,000 miles, thanks to Mike), but the service at Automotive Excellence has remained just that, excellent.
Wow! I just got my car back from these guys and its running amazing! I honestly couldnt be happier with their service and the way they treated me. Ive been to several shops in the area and I wont be going anywhere else from now on. They were very fair, honest and upfront with me, and truly helped me out. Theyre the best!
I have been taking my familys cars here for over fifteen years. I have never had a mechanic that I have trusted like I do Mike and his crew. I have always felt listened to and that my cars needs were so well taken care of. I have also felt that they have anticipated major work that was coming up so that I could prepare financially. And now that they have loaner cars, I can overcome my procrastination and get that servicing done on time. Recently, my niece was visiting from the East Coast and needed some immediate car care and it was a delight to put her car in Mikes hands with confidence that she would be safe making the long trek home.
We live in Idaho and my Daugher goes to college in Sonoma and she called panicking because she newer car was acting up after calling Carmax and they couldnt get her in we called Automotice Excellence and they helped us and talked her off the ledge letting her know they could help her get things taken care of. They got her car in quickly, kept in communication with us both and got the car fixed and back on the road. Thank you so much!
Everyone that works at Automotive Excellence is very friendly and welcoming as soon as you walk in the door. They remember the names of regulars to make you feel right at home. I live in Santa Rosa now and still drive to Rohnert Park to get my car serviced. I would definitely recommend Automotive Excellence to anyone who is looking the get their car serviced from knowledgeable technicians.
You never have to worry when you take your car into Automotive Excellence. These folks do it right, the first time. They have won me over because they are not trying to get rich on the backs of their customers. Since the 1990’s they have had my families business. Thank you Automotive Excellence !
I have been taking my cars to Mike and his team for 15 years or more. I have always received the best service and everyone is friendly. Automotive Excellence work is outstanding and prices are fair.To Mike and his team thank you for making car repairs and maintenance easy
The best family owned auto repair business in Sonoma County.
My family has been a customer of Automotive Excellence for more than 20 years. They have a knowledgeable and friendly staff waiting to serve. They are reliable and honest and the quality of service provided is outstanding. I wouldnt take my car any where else. I highly recommend Automotive Excellence.
I have been a customer of Mikes for over 30 years, ever since I bought my first Honda. 5 Hondas later, I now buy only cars that Mike can service! He is fast, reliable, trustworthy, and hires good staff. I cannot say enough good things about his work ethic and automotive knowledge. I highly recommend Mikes Automotive Excellence!
Very professional and values their customers time. I will forever come here. I dropped my car off and they gave me a ride home.
I called for a quote to compare prices. I have the parts, just needed them installed. They quoted me a price that was $300.00 higher than Pep Boys price to install. When I asked why they were so much more expensive the guy told me that they make money on the parts so since I bought them elsewhere it costs more to install them. WHAT????So I went with Joel and Rons Harmony garage who quoted me closer to the Pep boys quote of $676.50. They were about $100.00 cheaper and have great ratings on their reviews.What ever happened to price matching? Guess they dont mind losing new customers.
I have known Mike for over 25 years. He is an honest, knowledgeable, and professional business owner. He has done work on my two Acuras and one Honda. The mechanics are always able to complete the necessary service and repairs in a timely manner and at a reasonable rate. I highly recommend them to others and trust Mike and his mechanics implicitly.
Automotive Excellence was great. They were knowledgeable, professional, competitively priced and completed the work as promised. It was a pleasure working with them and we will definitely use them in the future.
Mike and the team at Automotive Excellence are the best car repair shop in Sonoma County. They do all the little things that make me feel like a valued customer, whether it be giving me an extra discount even though I didnt bring in a coupon, to vacuuming and washing my car after a service. Theyre open Saturdays which is a huge help with my busy work schedule, and whenever they need to keep my car over night they have free loaner cars available. I highly recommend them!
Automotive Excellence has provided superior service to me for 10 years. Since I first when to them both my daughter and granddaughter use them. We all feel comfortable and trust the quality of their work.
Its always a great experience at Automotive Excellence. I know the work will be done right, they are fair & honest and its why Ive been a customer for over 20 years. Whether its routine maintenance or a major fix, Id never go anywhere else.
I have been taking my cars to AE for over 20 years and have always received the most professional service from Mike and his team. Work is spot-on 100% of the time and the front desk always takes time to review the work performed and what service needs are forthcoming. I would strongly recommend going to Automotive Excellence for outstanding work at competitive, fair prices.
I have been with A.E. for over 25 years. During that time Mike and his staff have cared for all of my cars and those of my mother, my sister and my wife. Its a family deal! Anyway, Im sure there are cheaper automotive service centers around, but Automotive Excellence gets it right the first time and goes above and beyond in every way. I highly recommend them!
Really a top notch repair shop. They have the best technicians of ANY auto shop or dealers in sonoma county!!
We have been loyal customers for about 20 years now, despite moving 30 miles away 18 years ago its worth the drive knowing that Mike and his team consistently provide quality service that keep our vehicles running well. They are honest, friendly and reliable and I cant recommend them highly enough.
Mike and his crew were very patient with my car which had intermittent challenges. Very understanding and courteous communication. Thanks!
As a long time customer, Mike and his staff have always provided outstanding customer service. Unfailingly honest, they never try to add on non-essential services. They have kept my 2003 Honda CRV humming along, despite high mileage and teenaged drivers! Now that they are adding American car service, my husband will be able to bring his Ford Flex over as well. Very convenient, close to home, and it helps to have a locally owned business that we can rely on. The next generation of Honda owners is already using Mikes service, and we look forward to many years of honest, excellent service for our cars.
Excellent, efficient service. I went after reading all the reviews online and was not disappointed. What stood out the most to me was the respect that all of the workers seem to have for each other and for their customers.
Friendly staff. Excellent service, prices and work is completed on time promised. I will continue to bring my car here for servicing.
Automotive Excellence was recommended to me when my first Honda needed a service 22 years ago.I am always more than satisfied with the excellent level of attention and integrity they give to both my car and to me. On the odd occasion that I have called with a question, Mike has been totally there for me, with no intention to gain, just to give me advice. 2 Hondas, and a healthy 12 year old Toyota Matrix now, I wouldnt go anywhere else - and although Id love a Mini Clubman (Im a Brit., ), until Mike brings them under his wing, its not an option !
Im a very long-time loyal customer of Automotive Excellence. I trust the advice and service they have given me on my Hondas and MDX over the years. I wouldnt go anywhere else.
Good honest mechanics. I recommend them if you have a Japanese car.
The auto service is great, the staff are friendly and they get the job done. I love these guys!
Great customer service, fair prices, and always come back here if I need anything