Everyone was very nice and welcoming! They gave me advice on my vehicle and gave me a student discount! Will definitely be coming back.
Wonderful customer service, the staff seems like one big family. I will only bring my business to this shop! They were very quick To answer the phone and help me get my car ready to go. Subaru headlights are no freaking joke!
Great value and timely service. They get busy but are good at what they do...so be patient. Thanks guys for all of your hard work!
This place is amazing. The owner is hands on a n d Nate is so exvlent. I live in Palm Springs but come up alot and alwayd use this busines. You should too.
Always take my car there. Reliable people.
In and out. No waiting no BS. Great!!!!
I came by today (1/23/21) to get my oil changed. The staff was very friendly except for one. He was very unprofessional, vulgar and wasn’t wearing a mask. I enjoy this location because they don’t rip you off or scam like other places do. But this particular employee just made my experience very uncomfortable. please wear a mask. especially when dealing with customers and being close quarters with your coworkers. other than that, this place is great.
Great people, friendly service, they work at keeping prices low.
It’s way past time for me to write a review of Mobil 1. Glenn, and now Nate, have taken care of three of my cars over about ten years. Needless to say, I’ve had just about every type of car servicing possible, from routine oil changes to major repairs. They have always gone above and beyond to make sure my car is taken care of and I’m comfortable. They’re honest, incredibly fair with pricing, and really know their stuff. I’ve visited the shop multiple times during the pandemic, and have always felt comfortable with the protocols in place.Thank you for 10+ years of great service!
Everyone is great there except for who I am assuming is the manager. Went in a few weeks back for a coolant change and the guy was yelling at his employees without a mask on. Truly feel bad for the guys working that have to put up with him. Other than him, good work though. Also, their responses to these reviews really highlight their/his unprofessionalism, so Im looking forward to that.
Gave me wrong price on phone (would be double), left hood ajar (altho tricky to close right), also got my number wrong so I had to call them...yikes, just an off day I guess... Tech was nice tho... he apologized 😁👍
These guys are great!! I needed a routine oil change but I’ve been having issues with some lights on my car and they replaced those for me as well. They’re always professional and quick.
Great place with very friendly staff! Been bringing my vehicles here for years. I always feel confident that they take care of my car and keep it running smoothly.
Best place ever quick oil change best service
A friend recommended this garage. She said they were nice people, good mechanics and honest. They are all she said and more. I seriously cant say enough good things. I feel lucky to have them look after my car.
Best place to go. Nate is great 😌 👍🏼 Thank you guys!
Excellent fast professional service! Fair prices.
I had wonderful service at Mobil1. Very friendly and knowledgeable staff. I am new to the area and this place was suggested to me by an auto parts store. I will make sure to come here more often for my car needs.
Quick and efficient! They worked above my expectations. Went there for a smog but left with a new brake light, tires filled and car running way better all for a super low price! Will be going back!
I am long -time faculty at SSU and currently live on campus. Needed oil change (and tires & SMOG at some point soon). Went in for oil change left with a great deal on all of the work I needed done on my mini. Super friendly, funny, kind, professional, and family oriented. Was looking for a place in Rohnert Park (usually have my car work done in SF) - Glen and his team were excellent, quick, knowledge. Found my new go-to. Thanks!
THESES GUYS ARE WONDERFUL WE GOT LOST G.P.S.STOPPED WORKING NATE PRINTED OUT A MAP FOR US CANT THANK THEM ENOUGH 😇❤🙏
Love these guys!!! Jim is truly one of the BEST auto mechanic around!!! Look for the Bees!
Glenn and the Mobil 1 team have been so amazing! They have taken care of my daughter for the past 3 years since she has been at Sonoma State. They are honest, fair priced, quick and experienced so I dont have to worry about her and the car. Thank you so much for all you do for Alyssa!
The Staff there are friendly people and welcoming. I recommend going to that place if ya need anything done for your vehicle! 😃
Love these guys here. They always take care of my car and are very reasonably priced. Always willing to help with whatever car issues you may have and very budget respectful. 10/10 would completely recommend
Oil change sit in the car and relax
I’ve been getting my oil changed here for years. I recently moved to Santa Rosa but still choose to drive to Rohnert Park to get my oil changed because the team at Mobil 1 has always been so friendly and honest. In addition to oil changes, I’ve had them service the AC and even install a roof rack that I bought off amazon. They make the process easy and pleasant.
Great service, these guys did everything they could to help me out when pep boys screwed me over.
Quick and relatively inexpensive smog.
Great customer service. .they pretty much can preform all services.
I’ve been to a few places, but no place comes close to the Mobil 1 Lube Express in Rohnert Park. They are friendly, professional, extremely fair, and maybe most importantly honest and trustworthy. Since the first time I took my car to Glenn and Nate and the guys at the shop I’ve always known my car was in good hands and wouldn’t consider going anywhere else. If you need a oil change, smog, or service give this place a shot and you won’t regret it.
Mobil1 RP is awesome! The crew there is very knowledgeable and friendly i got my early 90s supra serviced for a great price all fluids filters brakes spark plugs and a smog inspection done in no time! definitely a great experience now my go to shop!
Amazing staff great laughs great service. 10/10 recommend
We’ve been going here since we moved to California in 2014. They’re always fast and friendly with oil changes. They’ve also done amazing mechanical work on my van multiple times. Very happy to have found them!
Good people, good work. I would also watch a reality show about this place.
Excellent people I am not that other zach with the Prius lmao hopefully looking forward to working with you guys soon. Thanks for all the laughs while I was in there
Bring your own oil, this being a lube place you would think they are fully stocked with your grade of oil. That I can understand and excuse. But Caught them pouring into my engine the wrong one. The owner tried to justify intentional trickery by saying “they are all the same”.It would have been a very easy and cordial transaction had they toldme that they run out and will be ordering the correct grade, and it will take just a few more minutes. The owner got agitated when he was caught, and became arrogant and agitated.This is the reason why I don’t trust this type of business places. I was beginning to think I actually found one I can trust, but on my third visit, finding a lube place I can trust proves to be never-ending.I insisted that they drain the oil and replace it with the correct one, which they did. Service was fast, but just be wary they will pull a fast one if you are not vigilant.Update:So the place admitted theirmistake. Now they are making it sound that they performed all those “extras” just for me to compensate for the admitted mistake. As a matter of fact, they do all those with any of their customers.Bottom line, the most expensive incorrect grade of oil does not magically transform into the correct grade once it is poured into the engine. There is a reason why all oil filler caps manufactured have very prominent marking for the correct oil type. Stare at the technician? I was watching my car to make sure the correct oil type was poured into my car. There shouldnt have been a need to watch my car in the first place. I suggest to people reading this to read the owners reply. It will tell you why I had to write this review.Update:Quote Again though, I can not state more accurately, leave us alone and go harrass some other business.Try to treat your customers with just a little bit of common sense respect.Yell at them to go into the office and stop arguing with you about the mistake? Who is harassing who? Dont worry your business will thrive, just not with this customer.
Was well overdue for an oil change, called Mobil 1 at 10:00am and they were looking at my 4Runner at 10:15! Great staff, very helpful for people like me who don’t know much about cars. Would recommend to anyone!
Great Prices, great staff! Friendly and Professional. Very Knowledgeable, my go to for all of our automotive needs. They always help out with our car questions, issues, and oil changes.
These folks are outstanding. Great service, friendly, and professional. This is my preferred oil change location.
Been doing my car here for a while very nice guys
Great place! Hooked me up on the spot when I had a screw in my tire. Patched it up and got me on the road again. They knew me from my last visit. Glenn you are a funny guy! Thank you!
I talked to the owner, Glenn, described an intermittent issue. He took the time to go on a test drive, diagnosed the issue and had it fixed right away. His staff is friendly, efficient and got the work done quickly. Thank you Glenn & team!
The customer service was amazing!! They were professional and made me comfortable especially for my first time taking in my car to get something done!I highly recommend this place anyone!
I dont usually take the time to write reviews, but I want people to know how much Mobil 1s service should be appreciated.I was passing through Rohnert Park on a long trip when my check engine light flashed on, the urgent kind that kept on blinking. It was a Sunday morning -- Fathers Day, in fact -- and it seemed like every other shop in town was closed. I called the local OReillys (very helpful place, too) and they referred me to Mobil 1 Lube Express, the glorious unicorn of a shop that would save my trip.Things that happened:The light came on around 730am and the shop hours didnt start until 9am. I ended up waiting in their parking lot around 830am and saw three other cars pull up closer to opening time -- one had driven right up to the garage even when the shutters were still down (FYI: it was a Karen).Nate, the manager, opened up the office right on the dot to let the waiting customers in. After that, the incoming cars were nonstop.Initially, Nate had asked if I could leave the car for a day to diagnose/fix the check engine light, since the shop was already stacked with other projects. When I mentioned that I was just passing through, he was willing to work with that and clearly communicated that it would take a few hours, which was a bummer but I get it.Turns out that it was a faulty ignition coil with one of my spark plugs. Nate, himself, drove out to Santa Rosa to pick up the part since their normal delivery didnt operate on Sunday.Things to note (or TL;DR):1) They had only THREE employees, including the supervisor, working that day. The fact that they were understaffed and STILL were able to churn out quick service is a solid 10+ in my book.2) Remember that Karen? She had parked and left her car right in front of the bay doors as the place was opening and in the way of other waiting customers. She was upset that someone had moved her car when her purse was in it (which, hello, take the keys and purse with you when you get out of the car, duhh). Nate, who was assisting her, explained that they usually move cars [left in front of the garage] inside to service. Then she asked, in her Karen way, if there a manager [she] could speak to. Nate calmly said he was the supervisor, which kinda stopped her in her tracks. (I think she was surprised because hes a person of color.) All in all, he was super professional and seemed well aware of how to de-escalate the situation.3) Not only did they fix my check engine light issue, they also replaced a rear brake light I didnt realize was out. ON A SUNDAY. It took a few hours, as Nate had warned, but I was able to see my dad on Fathers Day because of their help.Rohnert Park, youve got a good thing here. Appreciate em while theyre around. Its natural to expect quality service, but given their high customer volume and low staff numbers, be understanding (and not a Karen)!
There were very nice and diagnosed my car problem very quickly and free of charge. The owner of the shop also gave me an extremely good deal for my car repair. He even offered to fix my car the same day I brought it in! I will definitely come back here next time my car needs repairing.
They team was amazing. Great customer service and got everything done quickly. The treated me like family. I always bring my vehicles here.
Best oil change place ever. I come here every time and they get me in and out very quickly. Everyone is very nice and knowledgeable!!
As a student Im always looking for good deals. I took my car in for an oil change and was pleasantly surprised at the speed, quality and price of my service. The mechanics were very kind and i will absolutely return for service in the future. I chose this place for the good reviews, and I wasnt disappointed!!Edit: my car had a lot of residual oil a few days after my service, the mechanics were so quick to check out my car and make everything okay.If youre a student or just a resident of Rohnert park/cotati, this is the best place!
I will never go to this business anymore!!!!!!! Worst place the get your car fixed or oil service... if there was 0 star I would have given 0:00000000 start to this business
Great customer service and staff. Helped me with everything I needed done. They got me in pretty quickly too which is always nice. This is definitely my new spot.
I gave 2 stars because at least they were nice. We got an oil change a few days before Thanksgiving and the oil plug was not tightened all the way and flew out. We were on our way to Tahoe, and it caused us to be stranded on the side of a very precarious part of 80 by Auburn with my entire family in the car, husband, 3 1/2 year old, 9 month old and my cat. There was no shoulder and my car started smoking so I had to stop. If I drove it another 20 secs the mechanic that fixed it told me I would have blown my engine and there’s most likely residual damage to the engine. We could have been hit by a car or more likely a semi every second we sat there and we were there for well over an hour. There was a snowstorm coming, my mom had to leave work drive two hours to pick us up and then drive two hours to bring us back to Tahoe. The tow truck driver tried to tow the car to Truckee where we were and was unable to because of the storm so we had to have it fixed in Auburn. So that’s another 2 hours each way my mom had to drive. I contacted Mobile 1 and he said he wanted to talk to the person that fixed car because he didn’t believe it could be the drain plug, and he would call me back. 2 days later, no call so I call him. He said he spoke to the guy, and asked how much it was to fix and told me to send him a copy of the receipt which I did. I wanted to be reimbursed not only for the fix, but the gas and oil change too. He only offered to pay for the fix and I could get a free oil change. Said he’d send a check out that day. I figured whatever I just want this over with, so I accepted. Weeks later I still had not received the check. I called them back and they said they would send it, still didn’t receive the check, called back she said she’d send it personally, gave my address again and still didn’t receive the check. Finally I get a call from them, they didn’t even remember my name or have my address. Then I finally received the check, and it is not even the full amount. I’m traumatized from the whole experience and feel so disappointed that they could be so negligent. I really did not wanna have to resort to writing this, but I am pretty appalled at the lack of response and sympathy for the situation. My car sounds awful and has not been the same since as well. I just don’t want this to happen to anyone else, it was one of the scariest things I’ve ever been through and I will not be back in for my free oil change.Update: Not even a response from this post. Just a couple random calls and texts from a guy called Glen. Is this the same Glen? No clue, who leaves professional messages without referencing where you’re from? Glen, from mobile 1 lube express, would have been nice. Instead I feel intimidated and have no clue who is calling and texting me. If it was you and you’d like to make things right, than please leave a more detailed message.
Nate was very helpful on the phone before bringing my car in and they took care of me and my car very quickly.
Super friendly & helpful staff. They work quick & really try to help their customers however they can. Came here years ago then moved for a bit, now that Im back Ill definitely be a regular again.
One of the best Teams in all Cotati and Rohnert Park area, so much kindness and Help Thank you so much Jake and Friends!!!
Great place for quick oil change and take care of my vehicle at reasonable price. This is my first time at this place, and impressed with service. I worked with Joey and he was quick and helpful. I will definitely go back for future needs.
The reviews are accurate and this place provides excellent quality work with a friendly smile. The staff knows what they are doing and they are very helpful at explaining or answering questions you might have. I would highly reccomend.
I love coming here, I always get the best service and best deals. They are very thorough in explaining things to me, that I always feel confident that I will not be ripped off. They provide excellent customer service, always making me feel comfortable! They genuinely care about getting you the best deals possible, which is why this is the best place to go!
Great place! Bald guy is really nice and pretty funny too. I’ve never had an issue here. All the guys are super great. Good work!!
GREAT PLACE! They went above and beyond to provide excellent service. Not only to change my oil but also help with a broken blinker light. Quick, easy, and a discount for college students. Thank you Mobil 1! I highly recommend! 👍🏼
Jake is a real one, the staff is amazing and professional.
The owner is completely welcoming and helpful! I went in 2 days in a row and always received great service! I would definitely recommend everyone to check it out!!
Good Service, fair prices, waiting room very clean. I will be coming back in two weeks to get more work done on my truck. Thanks Nate
Ive always had very positive experiences here, except for recently when I called to inquire about the cost of a service they provide. I found the person on the other end to be curt and abrasive. Also, the service they offer there was on the high side. Anyway, I left the conversation with a bad taste in my mouth as I found the apparent attitude of this person to be very off-putting.
They were able to get me in quick and get everything I needed done.
These guys are awesome!! Ive been going to them for nearly a decade and with three of my cars. Their always so helpful. Super quick oil changes and can do any other auto work.
These guys!! Brought my pinto back to life for a great price. New water pump this last time. I had a hard time finding someone that wanted to give my 73 some TLC. A good friend told me to give them a shot they gave me a better price and got it done. I cant say enough. Im sure my little pinto will need more help down the road, so Ill most definitely be back. They are also super fast a great on oil changes on my pickup.
I took my VW Jetta in because I was hearing noises from the driver side wheel. I ended up needing brakes, and a hub and axle due to rust from when living on the east coast and the costal salt air. I can’t thank Nate and Glenn enough for taking such good care of me and giving me AMAZING prices on everything they did for my car. The process took a couple days since many things needed to be done so they gave me a car so I had one to drive because I had work. When I got my car back it sounded amazing !! Plus they cleaned it and put on new wipers for me. The customer service was amazing. I’ll be back for the future and seriously recommend this place. Thanks again guys!
Needed a quick oil change pulled up and was served right away
I went in to see why my car didnt pass smog. I needed a good amount of work done. They went above and beyond to give me the best prices, in fact, some of it was at whole sale price. They stayed until I could get there even though they had been closed an hour. And they came early so I could pick up my car and go to work. They were kind, friendly and awesome customer service! I highly recommend them.
Fantastic service and really friendly guys! Know exactly what they are talking about and always willing to help out. One of the fastest diagnostics on the market, half an hour of your time and a comprehensive check. Plus, you get discounts on your next visit! Theyve definitely won a repeat customer.
This place is awesome! The people here went above and beyond to make my experience fantastic! I went in for a simple oil change with a few questions about the way my car was running. I suspected it to be a transmission problem and soon after Glenn, the owner, took it upon himself to lend me a car while he contacted his transmission guy. He got my car checked out and back to me with in the day, and also referred me to another mechanic soon after who could better suit my needs. He also replaced my brake lights on top of it all at no cost! Just shows how genuine and honest they are here! Mobil one is reliable place that wont try and up-sell you a bunch of stuff you dont need and they are down to earth people who get the job done quickly! I highly recommend them to anyone and everyone in need of an oil change!
Today was my first time using their services, and their customer service was fantastic. Even the mechanics with oil smeared on their faces like war paint were very friendly. I work in sales and on cars myself, so to see the that level of respect and kindness displayed I was surprised. Quick, thorough, and done right. Will be back, thank you.
Have been coming here to get my oil changed since freshman year of college! Now a senior and wouldn’t want to be returning to any other place than the Mobil 1 Rohnert Park! They Always remember who i am and give me exceptional service. Thanks to the best company!
Great service! The people is super friendly as soon as I pulled up they were all set and ready for me. College students GET DISCOUNTS!! 💪🏽 Definitely recommend it!
Great service! Quick, staff is super friendly and nice... first time I changed my oil here...definetely coming back hetr
Worlds Best Oil Changing service! Friendly and Extremely Helpful! Went above and beyond.
Showed up and they were able to look at my car right away. Friendly personalities from every employee and makes you feel comfortable. Explained what was going on with my car and checked other things and really hooked it up with a good deal. Solid place to go!
These gentlemen (and women?) are very very helpful! They are fast and amazingly kind. My budget is tight but they gave me every penny worth of my oil change and air filter... They also had the best intentions for my 4 Runner, Claire. Thank you kind people. :) Please visit them, they will be nice.
Super honest and fair pricing. Great quality work. A hidden gem.
They guys are the best mechanics to go to. Being a Sonoma state student these guys have always taken care of my needs and made sure that I’m never in an unsafe car! Will be going here and telling everyone to go here.
I’ve been coming here for 7 years because the staff is knowledgeable, nice, and they always remember me! I’ve become a loyal customer here for my oil changes, but also for mechanical maintenance as well. I totally trust the team and owner and I have always left 100% happy and comfortable with the service.
Brought my 2006 Toyota Tacoma for an oil change. They had me in and out quickly and efficiently. They checked all filters and sensors. Made me feel confident in my vehicles condition going out the door. Definitely will be coming back.
Not a bad service i would have liked it to be faster but i also understand that i showed up 30 mins before closing to get an oil change done on a car that uses very specific oil which they did have in stock and they did a very good job and were knowledgeable and polite despite being very busy with several other customers. And it is a plus that they were open on Tuesday which is a plus because the place I usually go to is not open on Sundays.
This place is awesome! The staff, especially the manager Glenn, are extremely helpful and informative. They gave me a great deal on an oil change and tire rotation and got me in and out in no time at all. The shop is clean, they had the Giants game on, free wifi and they were offering us drinks and snacks the whole time. Doesnt get better than that! I would recommend this place to anyone who wants great service for cheap prices.
No problems changed my oil and did not break anything!
Very friendly and great service. Definitely will be back.Update: 2 years later and I’m still coming here! Always friendly and willing to help! Highly recommend
Great service! They replaced all 4 of my lights really quickly!
I took my car in for the usual oil change. From a thorough inspection, the mechanics Rabbit and Glenn told me that they had found other things wrong. They explained to me the problem and how it can be fixed very thoroughly, but in an understandable manner - which is great for someone like me who doesnt know much about mechanics!In the waiting room they want their customers to feel comfortable. I had dressed unexpected with how cold the day was going to be and they offered to turn the heater up for me. I denied, but it was a very genuine gesture.Ive been coming here for the past 2 years and I definitely will continue to do so - they are trustworthy in their work!
The service at Mobil 1 is phenomenal! They are always extremely helpful, quick, and informative with their services. I’ve been here multiple times and highly recommend.
This mobile lube in Rohnert Park has amazing service. It was fast and easy everyone was extremely nice and helped me understand what was wrong with my car. I would definitely recommend this shop and I know I’ll be coming back.
Super nice and helpful staff, and they gave me a discount for no reason. Plus there’s a student discount which is generous! Glad I stopped in.
I have a fleet account here and Glen has always taken care of us. They dont charge for the stupid little things like that other place across town. Never had a sub par experience, always great and very helpful.
I have been here several times to get my oil changed and I have been more than pleased with their service. The staff is extremely friendly and helpful, they always have a good attitude. They get their work done in a timely fashion and go above and beyond. They even vacuumed my car and washed my windows for me! They also have discounts for SSU students, which is great!
Great fullservice place!Fast and friendly staff too.
Great service and friendly workers! I went to 3 other oil change places who wanted to charge me way more than they did. Im definitely getting my oil changed here every time and anything else I need done for my car!
Great customer service and friendly employees.
When i walked in and everyone was really nice and helped us immediately. Even got offered some candy or soda. The guy gave us a great price on an oil change and when i went to leave one of the shop girls was vacuuming my car, so nice !
I used to take my car to get serviced at Jiffylube. Took it to these guys once and found out how much I’d been ripped off at other places. Everyone here is very friendly, and honest. All the work done here is well priced and done quickly, and the employees are great at what they do!
Best oil change i’ve had in so long. they were so fast