All around good experience. Jody is professional, personable, & knows what she is doing. I was given excellent information about what I was purchasing, she had good suggestions, & she showed me a sheet set that saved me even more money than what Id ordered from Amazon (that order was cancelled as soon as I got home!). When all was said & done, Id saved a good amount of money, had an enjoyable experience, & (because it was in stock) it will be delivered in a few days. Highly recommend Bed-zz Express.

Jody is awesome! Good place to shop for mattresses.

Jody was a huge help from Day 1! My husband and I walked into the store and within 5min Jody helped us find what exactly we were looking for. Super easy transaction. We love our Tempur-Pedic mattress so much we purchased one of their pillows and plan to purchase another. Spend the extra money and get great quality. Jody demonstrated exceptional customer service and is extremely knowledgeable. She’s a gem!

Jody was amazing and made the entire shopping experience enjoyable. I will recommend Bedzzz Express to all my friends and family looking for a new mattress. Thanks Jody and Roll Tide!!!!!

The manager (Jody) was courteous, helpful and very accommodating throughout the shopping, buying and delivery process. She did not pressure us at all but did help guide us through the process discussing options. Definitely recommend her and this establishment.

Jody was awesome! Very knowledgeable, answered all of my questions and helped me find the mattress I needed in no time. Feeling comfortable about my decision is just as important to me as the comfort of the mattress itself so I was thankful to have Jodys help. Also more affordable than I was thinking. Great experience all around!

Jody was AWESOME to deal with. She made buying sleep products so easy! The two guys that delivered my new mattress and picked up the old called to let us know that they were on the way, arrived just minutes after they called and did a GREAT job! Bedzzz Express has some awesome employees! We will definitely be doing business with them again! In addition to that the mattress sleeps soooo good!

Very knowledgeable and very low pressure. A great shopping experience.

Jody was so helpful! She had great suggestions and wasn’t pushy at all! We appreciate her help and are so happy to get our new mattress!

I dealt with both jodi from Rome store and Glenn from the Cartersville store. both went over and beyond what most sales people do. I feel they both gave me their honest and truthful opinion. both very knowledgeable and made me feel like i’ve know them for years. very trustworthy. i was very nervous about buying a mattress on line. glenn didn’t have the mattress i was inquiring about. he made a few calls and told me to go see jodi in Rome she had one one on the floor. even before i bought it they both looked it up to make sure what i wanted was in the warehouse and how fast i could get it delivered. They both are an asset to your company and i will be sure to let people know who to go see when they need a new mattress. thanks. john. God Bless you all.

Great deal on a superior mattress. Can’t wait to sleep on it. 😉

Jody made shopping for my new mattress a pleasant experience, she was both helpful and friendly. Jody answered my questions and she asked questions to get an idea of what I needed/wanted. The Delivery Guys were both respectful and courteous. Overall a positive experience.

I was very disappointed when my bed was not delivered when the salesman told me that it would. The owner contacted me and apologized for the inconvenience and told me he would make it right. I appreciate the effort and time that him and his manager put into making things right. This shows you that they care about there customers. Thank you for great customer service.

I thought our salesman was great. He did a great job explaining how the bed worked and how it was made. Give him a A+.

Jody was awesome! Very knowledgeable and so nice. We really enjoyed buying our mattress from her and highly recommend her and this store.

Truly a pleasure doing business here! No pressure, easy going and they take the time to make sure you get exactly what you’re looking for. A+++

Jody was great! She helped us with exactly what we wanted and was very sweet and knowledgeable. She also gave us the best deals possible and we will be returning customers for all of our bedding needs.

My experience here was great! Excellent customer service, and they even recommended a lower-priced box spring than the one I had intended to buy originally, saying that it was ultimately a better deal. They were very honest, quick, and easy to work with -- and delivery and pickup were a snap! Id definitely recommend this place.

Great costumer service. Very fun and friendly attitudes, we loved the experience.

Personal, professional and perfect. Thanks Jodi

Great prices, friendly staff and very accommodating to when we needed the delivery and setup. Highly recommended!!

The salesman we had was wonderful. He was few helpful in the purchase of our new Tempur-Pedic set.

Easy no pressure sales. Hey even got a free gift. I’ll do business with them again for sure.

She was very helpful. She helped me with all my questions

From the first minute that I visited the webpage for the Rome Bedzzz Express, I knew this was the place I wanted to shop. The Manager, Jody, made the buying experience easy and fun. She listened to our needs and helped us come up with just the right bed for us. She helped me do all the transactions electronically so that I did not have to leave home.The delivery associates were professional and knowledgeable. They had our bed and mattress installed in no time. They made sure that we felt comfortable with the controls and answered all of our questions.We love our bed! I am sure that we will continue to enjoy it for years to come and we will certainly tell all of our friends to shop at Bedzzz Express!

Very knowledgeable and friendly staff. Great pricing on everything in the store.

Too expensive and only had one person working

Jody was awesome! Thank you so much for your help! We look forward to sleeping on our new mattresses!! 😊

This was the second mattress Ive purchased from Bedzzz Express and their service is what makes me keep choosing them.No pressure to buy anything, ever. Jody was wonderful, we told her what we were looking for and she gave us a couple options to lay on in the store. I took those recommendations from her and went home and researched. We went back today and made a purchase.Check out their 1, 2, 3 Guarantee - you wont find anything comparable to any mattress/furniture company out there.

Bedzzz Express is the best mattress store in town. The manager is very kind and knowledgeable, and there is no pressure. It is also very clean and welcoming. We have bought several mattresses and pillows from them over the years. The best customer service around. We had an issue with a mattress we purchased after owning it for several years, and we were able to get a brand new different mattress (different brand too) with no problems whatsoever. Just had to pay the difference in price. Their warranty is awesome because they add to the manufacturer warranty. They sell all of the major brands including Tempurpedic and Stearns & Foster. You will not be disappointed with this store!

High quality merchandise and excellent service!

John was great!! Very friendly & nice. Jody had given me a quote on Jan 27. She was very helpful in our choice of the mattresses we wanted. All over experience was amazing.

The professionalism of Glenn Patterson was evident from the beginning,and at no time did he oversell or direct us toward a particular product. He answered all of our questions to our satisfaction. His apparent goal was to have a satisfied customer that felt good about his purchasing decision.

Great service. Our sales guy was awesome to work with. He knew the product lines very well and helped us make a great purchase.

Glenn was very knowledgeable and friendly while assisting us in picking the mattress that was just right for us! He took us through a trial process and educated us on what we felt were the differences. He also allowed us plenty of free time to talk while shopping without his presence. Great experience!

Glen was great! He was very knowledgeable and helpful. He let us take our time trying out all the store models. He made suggestions based on our specific needs. Great customer service! Can’t wait to get our new mattress!

Delivery guys were friendly and efficient and careful.... Chatted with me while they installed everything and explained how to upgrade rails if I upgraded mattresses and were knowledgeable about brands. Customer service representative was friendly and helpful.. ..Explained warranty in a simple but efficient way. Also about delivery service and schedule. All around great experience.

My husband and I had a wonderful experience at Bedzzz Express. Randy was very informative and very nice. He allowed us to try out as many mattresses as we wanted. We really enjoyed the no hassle environment. Very nice place with great prices. High quality mattresses.

John and Glen did a great job making sure I got the right bed to suite me. They took the time to explain the different adjustable bases and the different mattresses. Shop With the Local Guys the Rome Store. Great job guys.

Glenn was very good and helpful. He didnt have what we wanted. But he found if at another store.and we will have it next week .we are very pleased thank you

We were armed and ready to guard against pushy salespeople when we entered the store, but were most pleasantly surprised when we were allowed to walk around and look unbothered for several long minutes before being approached. And when we were, the concern was for our budget first, then to find the best fit for our budget. Glenn was very informative, offered many options (including pillows!) answered our questions and concerns, and gave us plenty of space to talk and try out all the mattresses in peace. He went above and beyond to meet our needs and we were very happy with our service there at Bedzzz Express. Very clean and well designed store layout, too.

Today’s visit was our 3rd over the last several years. We’ve purchased 2 king mattresses before and, btw, we absolutely love them! And today we bought 2 pillows. Randy is always helpful and knowledgeable! He has taken great care of us every time. Today was Randy’s last day in the store. Happy Retirement to you, Randy. We pray God’s best over you as you embrace this new season of adventure. And Glen, Congratulations to you as the new store manager!

Very excited about my purchase alot of nice mattresses to choose from. Very comfortable also. Love my purchase cant wait to get it

Very nice and helpful staff. So glad to give Bedzzz Express my business. Very professional and patient. Thank you!!

We had a great experience at Bedzzz Express Rome. Shopping was pleasant, with no pressure from Glenn but just solid information about the choices. We selected a hybrid which was delivered yesterday. We woke this morning realizing what a great nights sleep we each had experienced. Makes us wish we hadnt waited so long to replace our TempurPedic !

The Manager was super sweet and super helpful! I would definitely recommend this place to others!

Thank you, Glenn, for your help in selecting new mattresses for our teenage daughters. We appreciated your knowledge and honesty while making our purchases! We will recommend you and Bedzzz Express in Rome to others!

Could not have been a better experience. Glenn was great to work with and was basically the reason I bought from Bedzzz Express. Nice store with a large variety of beds to try out and choose from.

Extremely nice people. It was a quick and easy process. I couldnt have found a better mattress at such a good price anywhere else .

We were allowed to choose the mattress without being pressured to buy. All our questions were answered fully. The salesman was polite, helpful and knowledgable but did not try to influence our decision. Delivery was prompt. All the employees we were in contact with were what we would consider an asset to the business. This is a place we would recommend to others.

I did not buy my mattress from them but they were more than happy to help me in finding the right item to support my mattress. Having it shipped right to the store in less than 24 hours. Excellent first time experience at Bedzzz Express and Randy was extremely nice and very helpful in talking me through what I needed to get to make my bed perfect!

Randy was polite and patient. He corrected my dropping on the bed habit. Scored a bargain on the Tempurpedic clearance that just doesnt come around very often. Wife and I felt comfortable with the purchase and then he said that he made a mistake on the clearance price in our favor and made a good deal better. We are pleased with the experience. Thank you.

Salesman Glenn was excellent. Very knowledgeable, not pushy, gave us space to discuss in private. I will definitely refer any friends in the market for a mattress.

Great experience buying a new mattress! Glenn was great and super helpful in making sure to show us all our options. Highly recommend!

Store manager - Glenn Patterson- was very knowledgeable and great to deal with. Very polite and not a “pushy” salesman - thank you.

Great sales and service. Low pressure, good information answered all of our questions patiently. Much better than anywhere else we shopped and competitive with online prices.

Shopping at Bedzzz Express in Rome, GA was a wonderful experience. Ms. Jody was extremely patient, informative and helpful in assisting us choose our new mattress.

No pressure to buy. Glenn was very knowledgeable and friendly. Would definitely buy there again.

I love the mattress that I ended up with; however I am super disappointed in the treatment I received. I purchased a new mattress from Glenn and waited over 2 weeks for delivery only to have the floor model delivered (he had also incorrectly entered my address, so luckily I was able to correct that before they showed up to the wrong house). I had to inquire to learn this - Glenn never told me that I was getting the floor model. I would have never paid full price nor waited 2 weeks, if I wanted the floor model. John, who was filling in for Glenn on the day I discovered this, was helpful in finding out that my mattress was still on the truck at the warehouse, corrected my address in the system, and arranged for it to be delivered. Finally, after three weeks, no apology, and a lot longer story (this is just the cliff notes version), I have my new mattress but I will never do business with or recommend BedzzzExpress in Rome.

I was delighted with the quality and price of the mattress I bought, and even happier with the speedy delivery. I will definitely be a repeat customer!

I had a bedding emergency! We just moved here and we had a terrible moving company who has not brought our stuff in 3 weeks. We had been using an air mattress and it finally caved in. I have back issues so I needed a new mattress right away. Randy helped me find a very nice set that was on sale. He made the shopping experience much easier than it usually is. Great service and the quality of the mattress set is awesome.

We were looking for a mattress for our guest room, since we just moved into our home, we were wanting to keep costs down as much as possible. Randy showed us a few mattresses, then recommended the one that we bought. Hopefully, our guests will be comfortable when they visit! Thanks for the great assistance and for the welcome to Rome!!

Awesome experience! My husband was not keen on buying a new mattress after 15+ years but he conceded to defeat!!! Randy Ball, Rome store manager was wonderful... not pushy, listened to what we wanted and very helpful in showing us ALL that was available! Only wish it could be sent to us sooner!!!FranRome, GA

I am very pleased with my experience today. This is actually my second time purchasing from bedzzz express. I actually purchased two beds today. Great quality and great service. Jessica Vaughn

Went to get a new mattress in Rome, Ga. Randy greeted me when I walked in, he wasnt overbearing trying to just get a sale. He provided me info on a couple of beds and let me check them out till I had questions. Very helpful and friendly.

Glenn helped guide us through the mattress buying process and helped us pick out exactly what we needed. Very pleased with service and information we needed to make the right choice!

Salesman by the name of John Mooney is the Best at making sure you get the bed and all the extras you want. The adjustable bases make the bed now. Great Job John.

I couldn’t be more satisfied! Knowledgeable sales staff, great communication after the purchase and quick delivery. I am a happy customer!

Always a great experience! Salesmen are very personable and helpful. I am a repeat customer and will return for my future purchases.

Randy was very eager to help me find the perfect bed for me at a good price as well. We definitely will be coming back . Good luck to Randy on his Retirement.

Love Bedzzz Express! They carry great quality items and their staff is very knowledgeable. Randy Ball helped us today, he was very welcoming and helpful!

Great customer service. Knowledgable about their products. Great prices. Great shopping experience!

Glenn was very knowledgeable and helped us to find the perfect mattress. Thank you!

Randy was great to work with! No pressure and so knowledge about his product. We will definitely be back!

Very good selection and excellent knowledge in the store to help with an informed decision. Love the bed! Thank you.

Easy to work with. Glenn was friendly, knowledgeable, and very helpful. Had exactly what we needed.

Good customer service. Gave us choices based on our wants. Not hard sell. Pleased with experience.

Glenn made the difference. His knowledge and ability to describe the advantages of the mattresses was above all others in the area.

Very straight forward deal. Reasonable pricesVery easy deal! Would do business with them again!

Randy was very helpful in helping us narrow down and select a new mattress. Great customer service & excellent prices.

Took their time and explained the good and bad of each mattress. Made sure I understood warranty information on each bed as well

Friendly staff, informative, extremely helpful. I think I am going to love our new mattress set. Thankyou, Holly Carden.

Great service. Knowledgeable It was a pleasure doing business with Randy.

Glenn was great! He helped in every way he could to get us the best deal possible!

Update: 5/5/18 Randy yelled at my children for sitting on the bed. Yelled at them to get off. I am assuming this is not the first time this has happened . I did not Confuse companies . You never forget who yells at your children. I will tell everyone I know.Not family friendly at all, Treated us poorly because we have children in store with us. Felt pressured into buying and uncomfortable. Did not listen to our needs.

Knowledgeable and very helpful staff. I Would recommend to anyone looking to buy a mattress.

Randy was very knowledgeable and explained all the details of every bed I looked at.

Awesome sales staff. Great prices..please go see them.

Glenn was great!! We are excited for our mattresses!

Very helpful staff. Curtious and polite. Explained everything.

They were very helpful and professional at Bedzzz Express. It made buying a mattress extremely easy!!

Fast and efficient service. Great prices. Quick delivery

Glenn was great- friendly, efficient and helpful. Thanks!

Excellent service provided by Glenn 👍🏼

Very helpful and great deals! I love my mattress!

Customer service was exceptional....

Had a real good experience on this trip. Was looking for sheets, and the salesman was very helpful.

Awesome service, got a great mattress set for a great price.

Dealing with Bed zzz Express was very easy!! And fun!!

Glen Patterson was super easy to work with! Showed me exactly what I was looking for!