Brandon had amazing patience and professionalism and got me into a brand new phone with everything I needed and wanted. The store and staff were amazing as well thank you so much. We appreciate your customer service

Had a great experience with the representatives working with me and getting me into a brand new phone. Took good care of my and gave me an expedited experience. Short quick and painless and took care of all my questions and concerns. Amazing job Brandon and halim

I had Brandon help me out & he gave me the best deal. I’m not up to date on new phones so im glad he made everything make sense. Great store & easy experience!

Brandon figured out all of my technical issues that I had when I arrived at the store and absolutely was phenomenal and very very quick at what he did. Very nice store and amazing customer service

The staff and store in Rome were tremendous. I will no longer be buying anything online and will be coming to the store to deal with brandon and hakim in person. Best customer experience I have ever had in my entire life having Verizon. Thank you guys so much

The representative assisted me in changing my number due to a situation. The representative made the process simple and easy ans got me information that I was not aware about. Grear store and service

Corey Robbins was a great representative he helped us switch to the newest iPhone super easily and walked us through the process the whole time. I would definitely go back to him.

Didnt take too long to get some of the best customer service I Heber received by Brandon Torres. He took a look at my phone and adjusted and did what he did to fix my issues eventful and excellent work five stars!!!

Corey Robbins was a great representative to work with. He helped me choose the best phone for me.

Mr Torres transferred all of information from my old tablet to my new one that I recently purchased. He was polite and professional and did everything I asked of him. Amazing work thank you very much

Brandon gave me an incredible experience for me and my mom. Great work

Adam was great! He helped me switch from straight talk to Verizon. He made it easy. I would recommend Verizon to anyone

Brandon down here did a wonderful job getting me into a new phone, didnt force anything on me and got exactly what I needed. Great work great young man

Brandon did a wonderful job with helping me out with purchasing a new phone from my god awful older one and saved my information. Five stars thank you

Fantastic experience. New phone is sharp Adam! Adam is extremely knowledgeable and helpful. Will be back with any more need! Highly recommended!

The store and customer service was absolutely phenomenal. Brandon was extremely patient with me and got me a replacement from Samsung directly

Brandon helped transfer my information from my previous phone to this new one in a quick fashion. He did a wonderful job assisting me today

Corey Robbins was a great salesman for my brother and his girlfriend, Thank you

Everyone there is always helpful and if youre not phone savvy like Im not to take the time to work with you

I was having activation and sim issues which caused me to not have a phone and was so frustrated but Brandon fixed everything and now my phone is working correctly

Got quick and great service!And a nice phone!

Helpful people, treating me with prompt solutions and nonpresure of devices they sell, but explained what was available.

Adam was phenomenal Ive known him for years and hes the only one I trust at Verizon to help me with all of my things! Love my new cell phone

Adam was such a great help diffently will come back to see him for all are phone needs

I thought my experience at the Verizon store was very pleasant. The employees made everything quick and painless. Sometimes it’s hard to understand the deals and promotions that are being offered to you. However, the employee I was dealing with had no problem explaining everything thoroughly and making sure I got the best deal possible. I can’t thank the staff enough for my amazing experience at the 320 Adam’s st Verizon store in Rome NY!

Mr Torres helped get my photos Nd videos back onto my phone after accidentally being factory reset. Great work thank you

No tech support no problem Brandon was the best

Brandon helped expedite the process today as I was in for hours yesterday, he corrected everything from the previous day and got me into the new phone. Great work

Mr Torres helped fix my ads issues on my phone quick

Brandon was phenomenal and helped me get into a new phone and set the whole thing up and answered everything I needed. Five stars for him go see him

Adam was very helpful, curious, informative, and met all our needs and questions. I will always go back to Adam at Verizon for help and upgrades. Thank you for great service.

Adam was great helped me get my new phone and was very patient but efficient

Brandon from the rome store got me over from straight talk and got me a new plan and mobile internet device for my work. Amazing job and store

Adam was awesome... helped big-time and in good time

My phone was malfunctioning horribly and Brandon lowered my bill so getting a new phone didnt increase it by too much and got all of my information over no problem. He did a great job five Stars

Brandon helped switch out my phone for me and was great

Adam was the greatest! Got everything set up and made it super easy for me

Brandon helped me out with a new phone and gave me excellent service the entire time

Brandon got me and my son into new devices and was wonderful

Brandon fixed all my phone problems and analyzed my account to make sure everything is all set. Thank you!

Every time I entered the store I am greeted pleasantly by all members of the staff. They know their stuff so its nice to walk in there sounding like a fool and they help me out and set me on the right path. People like Brandon Torres is just great to work with they are all very patient. I have no problems going into the store and get him what I need without any hassle.

Brandon helped me out to the best of his abilities and was great

Brandon is one of a kind! He spent his time making sure I knew what options I had when picking a new phone. He’s very knowledgeable about the products he sells. If you’re looking for a GREAT salesman who actually takes his time and doesn’t push anything just to make a sale, look no further!10/10 would recommend asking for Brandon your next visit to Verizon in Rome! Thanks again for all your help! I’ll for sure be back!

Corey Robbins was awesome! Went a above and beyond to rectify our issue. Highly recommend talking with him.

Brandon helped get my phons turned back on after doing so much for me and helped out a ton. Havent had a phone in months. Thank you Brandon!!!

Adam was great helped me,get my,new pho e overall good experience

Brandon did a great job helping with my tech issues

Adam was extremely informative and helpful I will be sure to come back because of service like his.

Corey was great and super helpful. Stopped in quick for a small concern and was out in no time.

Mr Torres helped me with my FiOS issues

Adam was really great and provided excellent service. Adam explained the different types of phones available and was able to transfer all of my information from previous carrier without loss of information.

Adam is the absolute best and amazing at his job. I will definitely come back to see him again.

The store and staff are always excellent

Adam Kahler was super helpful. He spent time with us to understand our options and helped us to make the best decisions based on our usage and cellular needs.

Adam was extremely helpful and the best at doing his job. Hes the greatest and Id definitely come to see him again.

Mr Torres was the most professional associate I had in my entire life. If you dont go to him at the rome store then you are making a huge mistake. Five out of five stars. Nick Is cool too!

I have been dealing with Adam for many years is a great salesman thats why I keep coming back

Adam helped me get my new phone he was very professional and kind while helping me get used to it!

Brandon did a wonderful job getting me into my new Samsung 21. I had an iPhone and he was able to get all of my information over and showed great customer service throughout my entire time here at the store in Rome. Five out of five, thank you!!!

I had a great experience while visiting Verizon. Brandon met all my needs by answering all my questions about buying a new phone and plan. He took his time explaining what would be the best plan for me and my family. I would recommend my family and friends to go to see Brandon for any customer service needs anytime!

Went quickly. Adam was very helpful.. unlike last time I was at this location. Agent stated all photos were transferred which they were not. Some of my deceased best friend were lost. This was a much better experience. Polite, focused and informative. Thank you Adam.

Adam was super in getting my new phone ready. Would recommend him to anyone.

Adam helped me get a watch and new phone im very pleased with everybting hes a professional for sure!

Brandon did a great job helping me get a new phone and even got me a brand new samsing tablet at no extra cost. Actually made the bill go down rather than increase it with the tablet. We usually go to Will (which is great as well) but im very happy with brandons service. Thank you.

I have always had a great experience at this location. Brandon T was extremely helpful in getting my new phone set up, and making sure that I had everything I needed. He went above and beyond to ensure that I had a positive experience. When it comes time to upgrade, I will absolutely be returning!

Need more knowledge on therejob

Excellent customer care. Representative was fantastic, professional, and helpful

After a few months of searching for a phone I went in and worked with Brandon Torres to find me the right phone for my needs! As a business owner I needed something reliable with a good amount of storage, he put me down the path to get the new iPhone 11 max and let me tell you it was the greatest investment I made! I recommend asking for Brandon when it’s time for your upgrade, his knowledge and professional customer service is above GREAT!!

Adam was great in helping me with my new galaxy s21 ultra Im very pleased with the experience

Adam was phenomenal in helping me with my really messed up phone. Absolutely great 👍😀

Brandon did a great job helping me out at the rome store as much as he could given I have a commercial account

Adam was extremely knowledgeable and helpful I was very satisfied with his service

Brandon helped my husband and I with our problems and helped with his employees discount very fast. Showed excellent customer service with us we really appreciate it

This store is amazing. Was greeted by Jason S and felt right at home. He was funny and kind. Addressed all of my issues and took away any stress of getting a new device. Went over all of my options and promotions. Left spending more than expected but was worth every bit. Amazing store. Amazing employee.

Adam killing it over here at the rome store! Customer service and knowledge of devices was on point!

Brandon figured out my phone when I thought there was a virus

Adam was great superfast service. Was very happy

Brandon saved me 100 dollars on paying off my phone and getting me into a phone more suited for me. Five stars of service, great store

Awesome, Adam was very helpful and did everything I asked it was a great experience

Brandon got my phone set up with my e mail very quickly. He was professional and did a wonderful job assisting me

Great customer service. Thanks Adam for being so knowledgeable 🙂🙂

Brandon helped my phone call issues in a short period of time and assisted me with every single one of my needs to satisfy my visit at the rome store, appreciate it very much

Mr Torres got me into an amazing phone at a good price. He bought out my previous line and set up the new phone. Five out of five, thanks Brandon!!!

Brandon fixed my technical issues quick and gave me a free account analysis to make sure me account is good to go

Brandon heloed transfer my information from my damaged older phone to my new one no problem and was very helpful and knowledgeable and I appreciate tbe assistance

Corey Robbins has been the most helpful Verizon associate! He answered all of my questions and concerns thoroughly and with the utmost patience. His knowledge and personality made my experience very comfortable. Hes an absolute gem and an assett to Verizon.

Adam was fantastic! Very helpful and friendly.

Adam helped me get a new phone very please with the experience so far!

Brandon has given me the best experience at Verizon inhave ever had in my life. Everyone should go see mr Torres if possible for all their verizon needs

Brandon has always been my go to sales guy. He is amazing in his expertise about the products and is always eager to help. He is persistent when finding answers for me and always is a pleasure to work with. I look forward to working with him in the future as im sure i will be back.

Brandon fixed my phone connection and phone issues in 2 seconds

Brandon magically found all of my contacts and photos and set up my new phone and got it activated thankfully I cant believe it thank you so much, 10 stars!!!!!!!

Adam was really great in helping me to upgrade my phone. He listened to what I wanted and needed and was very knowledgeable about the different phones available. He took his time in explaining all the new features of the phone I purchased. I would highly recommend him to other customers!

Brandon assisted me with getting a replacement phone because my old phone was damaged. When the phone came in be set up the new one for me. He was great the entire process

Brandon was able to help transfer and set up my new phone even though I do not have verizon. I usually come into the rome store for help and it always is a great experience

Great customer service and helped me with what I needed!!

Brandon did a great job helping me with all my options and eventually got me into a new phone at the price I was comfortable with. Great job here in Rome, thank you five out of five

Brandon T. Has helped me numerous times over the past couple of years. Each time he has been friendly and knowledgeable with the ñ technology and sales. He has always been pleasant to work with and I will definitely be back to do more business with him.

Im a new customer to Verizon and Brandon helped set me up. He did a wonderful job explaining the prices and how the phone works for this is my first phone ever. He was just great and had great customer service. Highly recommend him to anyone that needs help with Verizon

Brandon got my boyfriend into a brand new phone and was amazing with his customer service and helped us out with everything we needed. Thank you so much