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Brian Hancock Residential & Small Business Computer Services
201 Longmeadow Dr NW, Rome, GA 30165, United States
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Brian Hancock Residential & Small Business Computer Services
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Ci
Review №1

Brian has been doing work for the City of Kingston for two years. He has been able to help us tighten up our online security, purchase equipment to help the City run smoother and has made many of our processes easier. We appreciate having him do our IT for the City and all of his help.

De
Review №2

I was referred to Brian by a few of his former clients. I have a Dell laptop with an older hard drive that needed replacing. Brian is very nice and totally knowledgeable about the product, and explained clearly what options I had. He recommended replacing the hard drive rather than replacing the computer, saving me lots of money. I had my laptop back in two days and it runs better than when I bought it in 2014! The whole experience was wonderful.

Ja
Review №3

I put off replacing my home computer because I didnt want to deal with it. Brian ordered it for me and came to my home personally to set it up. I wish everything was that easy! I highly recommend!

Gr
Review №4

Brian has been taking care of our IT needs for many years. He is without a doubt one of the best computer technicians in the business. Brian operates his business with integrity and I would highly recommend him for all personal and small business computer services.

Ga
Review №5

I purchased my Dell Inspiron computer from Brian Hancock. He transferred all of my files from my old computer to my new one. My new computer is incredibly fast and a pleasure to work with.I had one small problem and I contacted Brian. He was able to resolve the problem remotely. I am very pleased with my new computer and his service.

st
Review №6

Brian Hancock hooked me up with a superfly computer with a discount. Highly recommend his service.

ke
Review №7

Brian was very knowledgeable and gave was many options for our computer needs. He contacted us a few weeks later to confirm everything was to our satisfaction. I would highly recommend Brian for your personal or business computer needs

pa
Review №8

Execllent service, quick, and fair priced. I needed to replace a hard drive with an SSD card and add more memory. Biran came to the house, clearly explained what would happen and now my 5 year old Lenovo runs like new. Local, good customer service, good work. I highly recomend him.

Te
Review №9

Brian is very knowledgeable in his field. He remotely repaired all issues with my computer, also transferring current e-mail account to a new Gmail account. Very responsive to my phone calls and texts. I would highly recommend Brian and will continue to call on him!!

He
Review №10

He Restored my Computer and did a very excellent job. He was very responsive, and reasonably priced. He helped me with making the items on my screen large enough so that I could see them. I highly recommend him for you computer needs. Very skillful, kind an understanding. Call him hes worth your time.

Na
Review №11

Brian did a fantastic job at a very reasonable rate. I highly recommend his services.

A
Review №12

Thorough & Very Knowledgeable! Truly talented.

Ro
Review №13

Brian is an excellent computer expert and if he does not know the answer he will quickly find it. He is very fair in price and is very much a professional in every way. I would highly recommend him.

Lo
Review №14

I am writing this to share my experience in getting my computer repaired by Brian Hancock Computer Service in Rome Georgia. He fixed my computer and was very pleasing in working with me on this project. He is very knowledgeable and intelligent, really knows his business. I am so glad to have found him to fix my computer. I would recommend his services to anyone who needs it.Louise Howell, P.O.Box 176, Kingston, Ga.30145-0176

Bo
Review №15

Excellent job in setting up new equipment. Very knowledgeable and thorough. Highly satisfied.

Di
Review №16

I wanted to move from an old desktop computer to a lap top computer but wasnt sure what all I needed on the lap top based on how I use the computer. I had a friend recommend Brian Hancock as a consultant and he certainly didnt let me down. He took the time to research some prices and found the best price for what I needed at Staples. He further met me at staples to look at them with me. I really appreciated and like that he spent so much time to make sure I was happy with what I got and that everything was working well. I highly recommend Brian to anyone needing computer help. He is extremely nice and his prices are very competitive.

An
Review №17

I took Brian my dead laptop to fix, but it was to far gone to economical repair. I had years of priceless pictures on the laptop that I could not imagine loosing. I was worried sick. However Brian preformed his magic and was able to recover all of my precious pictures. I almost cried. Any way we replaced my dead system with a brand new HP Laptop, restored my pictures, an Ive never been happier. Happy! Happy! Happy!

Vi
Review №18

Brian and I are old bicycle riding buddies! We go way back in knowing each other. I was needing to upgrade my desktop since it was about 6 years old and was afraid it might crash. I contacted Brian and he cane out the very next day and we evaluated my needs for a new desktop. Brian ordered what I needed and in about a week had my new computer built and up and running! He was able to transfer all of my information from my old computer to the new at my home! Everything went smoothly and Brian stayed until he was convinced that all was good! The new computer runs perfectly and no issues! I have peace of mind now! I highly recommend Brian!He is a professional and very knowledgeable! Thanks Brian!

Le
Review №19

Brian has helped me update, clean and secure my two computers and has patiently taught me how to keep them in good shape. He also switched my email provider in order to reduce the chance of hacking. He is quick to respond and schedules convenient service calls whether on location or via remote access. In short, he provides custom, personal service.

Be
Review №20

Brian Hancock has rescued me twice from a computer scam, for which I am very grateful. His response to my call, his pickup of the computer from my house and the promptness of the repaired return, have all been professional and complete. The computer has been returned in each case better than it was originally. He is knowledgeable and willing to answer many questions, and his charges are very reasonable.

Bo
Review №21

Brian is a great person to work with.hes very polite and perfessional.Always does great work and knows his stuff

Re
Review №22

Unfortunately, my computer was too far gone for repair. But Brian made the diagnosis quickly and only charged me $50. I would use him again.

Le
Review №23

Excellent experience! Very thorough and patient. I have dealt with many top-notch computer techs in the last 30 years but none better than Brian and certainly none more reasonable in their charges.

Re
Review №24

Brian Setup me a new Windows 10 Dell All-in-One Computer. Very fast and friendly. Came out to my house and took care of every thing. As a matter of fact he helped me with my purchase ad recommend exactly what to buy. Good job!

ke
Review №25

I thank this is the best business in rome ga he do very high quality work and he do all my computer work

Je
Review №26

Brian has been doing my IT work for over 20 years. As a Small Business Owner I highly recommend him for Small Business IT needs. He has always been there for me when I needed him. He is very responsive, and very knowledgeable. I am glad I have had him for my business needs. I would not be in business with out him.

Ca
Review №27

Great guy. Helpful. DELL network expert.

Eu
Review №28

Brian arrived at my home at the appointed time and did an excellent job of reconnecting my computer to my printer. He also helped me by setting up my gmail account so it would be much easier to switch to using it rather than a different one I was using. I give Brian a 5-star and recommend him for any computer problems one might have.

Ch
Review №29

Brian answered my call immediately and was out to my residence in less than an hour. He quickly installed my Fire Stick for me and also checked out my computer for a couple of issues I was having. I couldnt have asked for more prompt or professional service. All of my issues were resolved in a very short period of time. His fees are very economical also. Thanks Brian!! I will be calling you again. I strongly recommend him and his service.

Jo
Review №30

Mr. Hancock has worked on my PC several times and I highly recommend him to ANYONE having computer problems. He is highly informed and there is no doubt his integrity is beyond reproach. He is always courteous, friendly, professional. He spends an incredible amount of time resolving and explaining the work that needs to be done.His charges are not enough for the work he does so well.

Ed
Review №31

Very pleased with his service, very knowledgeable, super friendly. Best Technician in town but does not charge enough. His service is worth more than he charges.

De
Review №32

We just had a new computer system put in for Easter Electric Co. by Brian. He did a fantastic job and is so helpful and easy to work with. He gave us many recommendations on what to purchase and a new billing system that has been so helpful for our company. Brian got our system all set up and helped in getting us started thru the learning process. Brian also has a remote set up that he can help us from his office which is great!! I highly recommend Brian, he always gets back to you quickly and gets your problems taken care of.

Wi
Review №33

Thanks Brain you made it work again. I have used Brain for several years and i have always had great service. on time and repaired and at a great price. I would recommend to anyone and have. Thanks again Brain.

Ja
Review №34

Mr. Hancock, just finished some work on our computer. This is not thefirst time, he has done work for us. We are always completely sastifiedwith his work. He is very knowledgeable about computers, and very reasonable in price. Any person who owns a computer needs to know about Mr. Hancock.

ca
Review №35

Bryan is a very knowledgeable and patient man. He is a great held to this senior citizen who is learning to operate a new computer and printer. His rates are very reasonable too!

Ga
Review №36

Very good with PCs. I have used him both for business and personal and he has always resolved my problems. His rates are reasonable and will always give you options and make good recommendations. Very trustworthy.

Ro
Review №37

Brian is great, very good at what he does. I highly recommend him for all your service and repair need. He advised me on purchasing a HP Laptop and it was just what I needed. Call Brian Today You Want Regret It!

Da
Review №38

Anyone who need tech help dont waste time dealing with others in town. He is the one to call. Extremely knowledgeable, professional, honest, and very affordable.

Ju
Review №39

Brian is one the best on computers. I was lucky that we found him and may I add very skilled IT guy. Highly recommend.

Da
Review №40

Called Brian on a Saturday morning, 2 hours before hours of operation. My mothers computer was a hot mess...so bogged down with gremlins that she was considering a new one. Brian responded within 15 minutes and told me to bring it on over. Long story short...I picked it up later, got home and hooked it all back up and it runs and performs as good as it did new. Very good at what he does, honest and very punctual. Rates are very reasonable as well. Would highly recommend for any of your p.c needs!!!

Ke
Review №41

We have called Brian several times over the last few years. He is alwaysprompt courteous and very professional. He is good to explain things inlaymans terms. Will use him each time we have a problem.

Ja
Review №42

My wife and I are residents at the Renaissance Marque Assisted Living Home on 27 South Hwy. Brian has made many visits to our place to help me with computer issues as well as helping me on the phone, or remote connecting to my computer to fix problems. Today I had him down to take a look at my printer, it just stopped making copies. Brian checked it out and came to the conclusion that it need to be replaced. He went and purchased me a replacement All-In-One HP and a set of Ink Cartridges,. Then he came back uninstalled the old print, installed the new printer, and took the old printer to recycling. What a service! Call Brian when you need help with your computer.

To
Review №43

Knowledgeable, personable, quick fixes--cant ask for more. Hes the first one I called about a computer problem, and I wont be needing anyone else. Wholeheartedly recommended.

je
Review №44

Brian was very knowledgeable in setting up our computer and printer and putting the process in laymans terms so we could understand.We would recommend his services to family and friends.

ji
Review №45

Brian was here when he said he would be. Installed a new SSD and got everything transferred and working as it should. He is very competent and easy to work with. Thanks Brian.

Be
Review №46

Excellent work, fast, friendly and very professional. Job well done!!! Highly Recommend Brian’s Service.

Ja
Review №47

Brian did an excellent job of untangling my technical problems. I recommend him highly to help you with your computer and network needs.

Br
Review №48

Very good job. On time and very helpful. Call him to help you.

Wi
Review №49

I have used Brian for over 5 yrs. and have always found him to be honest, affordable, and excellent work. I would recomend him to anyone. and I do

Pa
Review №50

The absolute best person around for computer service on residential and business. Very quick response and easy to work with.

De
Review №51

Very satisfied with service. I have used this service many times, always been able to solve problems, also always able to answer any questions and help with any other apps,etc.

Ch
Review №52

Brian is prompt, competent, and dependable. He is honest and fair in his pricing. What more can a customer want in a technician? He will be my computer guy from now on!WTL

Ev
Review №53

Thanks to an expert computer guy, Brian Hancock, for excellent repair service. I recommend him to all my friends.

Ma
Review №54

Brian was most helpful in reparing and setting up my computer, he also makes house calls so you dont have to unplug and carry it in your self. He excells in all problems and I would not recommend any one else.

Bu
Review №55

My Dell Laptop crashed from a Windows 10 UPDATE! Called Brian and he said he would come out later that day to check it out. After checking out the system he had to take it in for repairs. He repaired it and got it back out to me over the weekend. Saved all my data and restored all my programs. Very Very Please with his work.

La
Review №56

Fast service when delivered set everything back up and showed me some things to help me. well priced service work

Pa
Review №57

What I appreciate most about Brian Hancock, is that while he is extremely knowledgeable, he speaks to me in terms that I can understand, and patiently walks me through the technological maze! I always learn something in the process. Thank you Brian!

Ji
Review №58

I have been using Brian for the last several years and always had the best service from day one.

Ma
Review №59

Brian was most helpful with his computer knowledge. He was very professional and prompt in his help.

Do
Review №60

Very very good service. Best in town by far.

WA
Review №61

Bryan has corrected several computers issues for me and even setup my new Smart TV. I could have spent the day with support and gotten it going. Bryan made my day - he setup Netflix, Amazon and gave me a very needed training lesson on browsing the internet on the TV. He also told me about an Amazon Box that lets you get more out of your TV and internet.I would recommend Bryan for any Electronic devicesThanks Wayne Mullins

an
Review №62

Fast and friendly service. i would recommend to anyone with computer issues.

Ke
Review №63

Great service, very knowledgeable and always fast service. Highly recommend!

Jo
Review №64

We had a great experence would use him again

Al
Review №65

Brian Hancock has been my P C repair man for about 5 years, I have always been very satisfied with his service and pricing. Recently I have had serious problems with my WiFi connection due to location of my computer, I was lucky if I got 1 bar on the connection. Brian suggested installing a NETGEAR PowerLINE WiFi adapter. Now my WiFi indicator jumps up to full bars and even up to 12 on my little I pad. I now get fast connections on all my devices. SURE DOES HELP WITH THE NERVES TOO!!!!!!!

Bo
Review №66

Brian has always done excellent and timely work for me.

Je
Review №67

Really he is one of the best and needs to charge more for you get your moneys worth n more.

Ca
Review №68

Very professional and completes job in a timely manner.

Ma
Review №69

Good job, explain things,comes to house to work

Lo
Review №70

Brian came out to my house & uploaded my I phone to my computer . he also checked to make sure all the applicationson my computer were working correctly . I would highly remand him to anyone who is having issues with there computers .

Ba
Review №71

Excellent

Mi
Review №72

Excellent service!

Bo
Review №73

He came on time, did a super job..what else can you ask for

Be
Review №74

Good work

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74 Comments
5 Rating
  • Address:201 Longmeadow Dr NW, Rome, GA 30165, United States
  • Site:https://brianhancock.net/?utm_source=GMB&utm_medium=Web%20URL&utm_campaign=Organic
  • Phone:+1 706-506-6500
Categories
  • Computer support and services
  • Computer consultant
  • Computer networking center
  • Computer repair service
  • Computer security service
  • Computer service
  • Computer store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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