We arrived before the store opened and were able to rent the truck we needed and buy the drywall for our project.
My favorite place to visit. Certain areas could use more assistance during certain busy hours. Customer satisfaction is Key. Still a great experience especially when you know what youre doing. 💙
They had what I wanted and I was in and out quickly. Bought rose bushes, some other flowers and pea gravel. Checkout was quick and painless.
Nice clean store. Friendly and knowledgeable employees. Sometimes the parking lot can be hectic.
I go here pretty often, they have great selections.
I have been in many Home Depots, this one is by far the cleanest, and most friendly place to shop. They go out of their way to help you.
Not enough employeesEmployees lack the knowledge needed to help customers.Not enough employees with skills needed in the department.Depot does not hire enough ex professionals
Home depot is really a nice place to shop for home as its name suggests.... however some of the employees just need to stay home so others who Are in dire need of employment can be employed to care for themselves and there families, stop coming to work disgruntled so when customers like myself need assistance in the store you can be of some use
Greeter was pleasant and accurate in giving directions to our needed items. Check out was quick.
It was good lines were long but quick self checkout! Found everything I wanted.
Do not I repeat DO NOT use home depot for door installation. We had a storm door installed and it wasnt installed properly. It wasnt locking properly. They came out to fix the problem and cut corners and put a piece of wood on the door and left in less than 10 minutes! This door installation was $257! Completely unprofessional and not satisfied with the service. Filed a complaint with the BBB.
I went to home depot to purchase a storm door for my home. The store clerk was very friendly along with her manger. I will definitely made more purchase at this store in white marsh. Nice doing business with them.
This store is a bit more expensive than other hardware shops I have been to however I really like their extended hours and quality selection of tools. During my last several visits to this store I have been able to get everything I needed.
Great place to buy all your home appliances, lumber, garden, electric stuff etc
Love this location! They always have what I need and there is never a line
Brought some paint there, they didnt have what I wanted, but the lady was very nice and mixed me up some!!!!!
I needed a replacement part for a 65 year old bi-fold door. One of the staff members listened to my problem, asked relevant questions and suggested two potential solutions. Top marks for the helpful employee.
Just grabbed some potting soil and flowers, reasonable prices with good customer service, they were quick and polite
Still have not got my deposit back for there dirty truck.
Love the store but need to send out flyers so when the sale starts and ends you should put it in the weekly paper with all the food stores
I dont like the shopping center this home depot is in. Because it is the closest to my home i had to go there. Dreading it i made my purchase online and did curbside delivery. I was so happy i got what i needed and sisnt have to go inside. The guy that brought my stuff out was very efficient. Only the 5 minutes total
I always find what I need here...the staff greeted us throughout the store, nice touch
Home Depot is known for good customer service. I dont see that here. Employees are shouting at customers at this location.
Worst customer service. My mum ordered a fridge from this location (delivery) store called my 55 year old mum to come pick up fridge when it was ready; I called customer service and made a complain but was told that one had to walk in to make changes. Mum walked in and fridge was finally delivered but she was told they can’t deliver it into the store, so it was dropped off outside her store. She had to pay yet another delivery fee to have someone deliver it, into the store.
I didnt even have to go ask for help. The man that was working that area walked up to me and asked if he could help me. Awesome
The paint lady was very patient with me. I wish I got a name cause I would I will let everybody know to go to her. She was also training someone to blend paint and still had a patient with her customers. Thank you Paint Lady
Employees standing around talking and a group of three to each other instead of helping customers cant find anybody on the floor to help. Pulling into the parking lot one employee stops the car to go to another employee and talk with him blocking a parking place. Will travel a far distance to get away from that store
Crowded, un-educated staff, horrible organization, and if you need to get anything off top shelf..forget it. Itll take an hour. Then get to check out and cashier struggles to ring up multiple customers before its your turn. GO TO SELF CHECKOUT!
Home Depot on Petrie WayI have just had the worst customer service experience of Any Home Depot. My visit started off great. I found everything I needed. The I made it to the lumber department. After picking my selection, I then had to hunt someone down to cut my boards. After 10min, I finally found someone wandering the lumber isles. I asked him to cut the boards (2) or if he knew who could. The response was a barely audible “That would be me”. I told him my measurements, we double checked them and the he proceeded to measure and cut each board one at a time. It was the slowest I have ever seen someone 2 boards. I felt like doing it myself! Once everything was finally cut, he laid the boards to the side, shut down the machine and walked away. I don’t mind putting my stuff in my cart but I have NEVER had to do this in the lumber section. It was a complete opposite experience than the one I had at Dundalk yesterday. I’ll never come back to this one. I’ve had other disappointments at this location. This one happens to be the worst.If it wasn’t for the cashier & finding my other items this review would -3 stars.
Went to get flowers for mothers day they had a great selection
People working there were helpful and considerate . I only come to this Home Depot because of the Excellent Service.
In and out fast.
I go out of my way to go to this depot. Good service. The stock is most of the time filled. Always in and out when i go
Great service! The gentleman Lamont who brought out my curbside was very professional! Cire in the carpet dept was professional, knowledgeable, and explained the carpet buying process in detail helping me to understand the timeline and plan accordingly.
Ive seen city alleys in better shape than their parking lot. The inside of the store isnt much better.
Great store settings, however, you might need to dig deeper for some products that have been selling or have not received shelf Service recently.
Buying a mower every one was knowledgeable, and got a military discount.
Well stocked, well organized, well staffed. Whenever I visit a Home Depot, I have a positive experience. The prices are competitive and they generally have what I need. The only product I cannot find there is Lysol Wipes--not unusual during these days of COVID-19.
Ciri was a huge help in rugs and carpets. Gave me tips on how to fix my issue and showed me what I needed to buy to fix it. Easily the best help I’ve ever had in a Home Depot. I live closer to another Home Depot but I’ll come to this one just because of the staff.
I love home Depot its very easy to find the things you need to renovate your home. The staff was really nice and friendly to my kids.
Just went for a quick trip. Place was clean and was in and out in no time
I rented a truck. Wilbur was great. He made everything very easy. Thank you Wilbur you are great at customer service.
There were like 3 cans of spray paint in the whole isle. Common complaint was that they were out of everything customers were looking for and everything very expensive compared to walmart
I had a great experience at the Home Depot this evening. Everyone was so willing to help us out and was very pleasant, not to mention we arrived fifteen minutes before they were about to close. That could have been another reason why everyone was so happy as well. Lol
Great service knowledgeable staff
Go early in the morning no lines not to early all the contactors will still be there
Employees are nice and helpful.
They need to train employees better on the items they sell
Not too much help in finding things.
The staff were helpful in fixing an error in the pricing, nice service.
I love gardening and projects so home depot is my hangout
The person who delivered the Curbside service had a bad attitude. Wont shop at this location anymore
Its the grown up version of toy r us!
Dont honor veterans even though MVA does
Great Place To Shop 🤗
This store is always clean and its usually easy to find staff to help with questions.
The employee were friendly and helpful!
Before going I used the app to check that what I wanted was in stock. But once in the store I found it was not. Fortunately, they had an acceptable substitute so I didnt waste a trip to a crowded parking lot and store. More reliable information on their inventory would be nice.
I am constantly going to Home Depot .can always find something to buy in there
I FOUND EMPLOYEE TO HELP ME LOOK FOR OVEN CLEANER.
The staff was very helpful and if they didnt know the answer they found someone that did.
Went to Home Depot to get a grill. When you look at grills, the first thing you do is lift the lid up and look inside.The attached picture is the Weber display. The grills are on a shelf thats 5 feet high making it impossible to look inside them. Other brand grills were conveniently displayed on the floor.This is one of the most absurd things I have ever seen. We asked for assistance and someone came over and said they will get someone to help. That person never arrived.We finally made our decision by googling the difference between the models because you couldnt really tell the difference from looking at the bottom of them.Ridiculous grill display and no one helpful arrived even after asking for assistance and being told they will be right over.
Who doesnt love going to a DIY Home Improvement store?
Home Depot was great. The associates were very helpful and the lines were short. I was able to get my items and leave quickly.
Service was horrible even after asking for help. Ended up walking out without what I came 4!
The best Home Depot in the area I do not like the one close to Holly town I just think its too many people hanging in there and look seedy like they want to rob you
Got what I needed, employees was helpful, no problem.
ALWAYS have what Im looking for at good prices.
My favorite home store,
This location seems to be doing well keeping stock on the shelves. The staff is helpful and pleasant to deal with.
People are rude, foul-mouthed and lazy.
Great place. Bought a tree extremely reasonable on price.
Very, very, very good customer service!!! Every employee I had to ask for either directions or if they had an item there, was answered accurately and respectfully!!! And thats what really matters! Had a GREAT EXPERIENCE HERE!!!😁😁😁
Checking out sucks, always a big line. TAKE YOUR LUNCH
This store is clean & organized. Better managed than others.
Easy to get in. No line. Park lot is a bit of a pain. Overall store was clean and well organized
Lamont in the garden department just happened to come by, asked what I needed, loaded my cart with 9 bags of topsoil, took me to customer service, waited while I checked out,followed me outside, waited while I got my car,and loaded the bags. As if that wasnt enough, 2 bags broke, he went back in the store, got two new bags and loaded them!Thank you, Lamont, for your good soul😊
Package was supposed to be there by Friday they said it still hasn’t arrived to the store . Then other ppl say it’s there whole bunch of run around. Don’t order to the store online
I love this store and the people that lend their expertise. Always my first choice when in need of items for my home or just bcuz, it’s my Nordstrom’s of home items store, just like that!
Good service!
I found want i needed and / was explained to what to do next.
Great service
They sell quality products and I love it. The worker are respectful
I order a grill to assemble the same, a few hours later I received an email and text message at 2:14 pm stating that my order was ready for pick up at the customer service desk. Literally, at 7:30 pm that same day I receive a phone call stating that my grill did not assemble and that I had to do it myself. I asked to speak to a manager and said there is nothing that we can do. I later said then when 1) why are you still offering a service that you can not provide? 2) Why did I receive an email and text message saying that my order was ready for pick and already assembled? I also asked David did they sell my grill because I was there to pick it up and said no we just didnt have it and I told my employee to call everyone that requested for an assemble grill it wasnt available. I then asked David why are you now calling 5 hours later after I was already informed that my order was ready and assemble. He could not provide me an answer. I later ask what am I suppose to do because I was told it was ready and I need to for tomorrow. He simply said nothing and did not provide me with any other solutions. This was a horrible customer service experience and I wish Home Depot do an investigation to what happened to my order, I am a 10-year customer and I purchased thousands of products from them for my real estate business.
The staff, including the Mgr. Went out of her way to make things right. Even though it was my I believe.The LORD Is Good All the time, their is Hope for today With JESUS.....(JOHN 3:16-18)
Had the exact nail I needed.
As a new homeowner, this store will be my new favorite. Bathrooms super clean!!!
Love honw depot and the staff
Excellent place
I went there and got just what I wanted.
No help with lost gift card. Why does the information say to visit your nearest store if you are not going to help? Lost $50.00
A Saturday morning, I went to Home Depot for comfort unit filters. With social distance the line were long by moved right along. Got what I needed. check out was pretty fast. In and out in no time.
I found what I was looking for. Checkout was fast as easy.
Place was clean service was fast it was great
Customer service at this store is top notch. There Veterans at this store truly cares. Mike from doors, the kitchen department and the customer service department all great people. highly recommend. Finally a big chain store that cares about their customers.
First time at this Home Depot, live it staff so helpful and nice