Fast, efficient and friendly!! They were able to quickly get some rare run flats for my car. Bruce, Julian and Jonathan all did a great job.
They were pretty fast even if it is busy during COVID-19.
Great service for being very busy. went in for balance and rotation. And, found a huge problem with the tires. They took me to see the issue. They didnt force it on me to replace anything. Told me what my options were and prices. They quickly came up with a better option and I had to take up on a great deal. Not what I wanted to do for sure but they took care of a problem I did have and saved me over $500 on total price
3 vehicles in and approximately 8 sets of tires purchased here. Great service, great prices, fast service. Highly recommended!
Order some tires and they came in faster than I thought. Everyone was really nice and helpful. I been going here for years and this was one of the best times I had.
Went in for tire rotation an balance, need one tire got two. Sorry they stop making Yokohama tire had good luck with them, Ended getting Michillins see how these ride on my Tahoe. Very good personal, nice an polite which is rare in some automobile shops. Will be back. Great job .
Ever since technology has taken over, it seems like the employees at this location dont care about the customer anymore! Where is the quality customer care? The southern hospitality! Some customers do not have phones that scan. So, when I was at this location 2 weeks ago at 7:30 a.m. waiting to get serviced 1st. A lady walks up after 8:00 a.m. scans and get serviced before me! Thats not right! So, when I addressed the employee checking me in, he said it was not his problem! OMG!
First time to sit in my car while they put on new tire! Didnt have to wait long at all bc how quickly they work!! Those guys are hard workers!! First time to use my phone to get in line for service... they have a QR code on a sign and you scan it with your QR reader on your phone if you have one. Thats how I had to sign up to get my spot in line nowadays. How things evolve over time is unreal especially with all this new technology!!
Amazing place to do business with. Very professional, they do amazing jobs!!!
Michael was amazing! Ty for ur efficient and expedited expertise!☀️☀️☀️🤷🏻♀️
I have been doing business with this location for years. Good and friendly setvice.
Very good service, employees are very helpful.
Great service in n out within 1 hour bought a set of tires
Took to long for tire repair. Over 3 hours. Didnt realize there almost 100 % appointments. Need to leave room for walk ins. Tech who worked on repair was awesome 👌.
This discount tire, is absolutely the best one I’ve been to. They were so friendly and efficient. They all work together as a team . I will definitely bring my business back to this location. Great to see people still want to work hard and provide outstanding customer service.
I love these guys. I knew I picked up a souvinir when my jingle bells all come on and the truck ws hollering her hoof hurt. She was deflating quick. They found a screw, pulled and plugged me and had me on my way so fast I still had my day open. Nice!
They were very busy but took the vehicle in and had it ready at the estimated time now it runs great doesnt shake anymore
I have shopped at Discount Tire for years and the service has been great. I would recommend this business to anyone looking to buy tires and for friendly staff and professionalism.
Got me right in and repaired my flat and re balanced my tire. Very professional and courteous folks. Excellent service and staff.
Had a nail in one of my tires. They fixed the tire and didnt charge me anything.
Excellent attention to my needs.
Great people. Had a slow leak. Easily made appt over the phone. They had me out within 30 minutes of arrival.
I went in Tuesday because my tire was flat the morning I woke up. I went to the store to put air in it just until i went to get a new tire. After 2 hours of waiting to be helped, the man tells me he doesn’t see a problem with my tire after me showing him a picture of it being flat but he said he’ll still check it out for me. Here we are thursday and my tire is sitting back on the floor and i’m stranded because they like to do what they want to do. I strongly wouldn’t recommend this location or their service.
Very professional at this location and respectful! Will continue to do business with them!
Poor customer service. I went in to have my tires inspected. The guy seemed put out. After determining I needed to replace two tires, we walked in the store and the guy literally let’s go of the door in my face. His attitude didn’t stop there. I told the guy I am going to NTB and see if they want my business and walked out the door. I will never return to this location again.
They were great got 4 new tires and didnt need to leave the car! (Review during covid protocols)
Vincent is the absolute best! He is so helpful and changed my tires super fast! This boy needs a raise. Keep up the good work.
Thanks to this location I will no longer be a discount tire customer . The lack of assistance is truly saddening for this great brand. I got my car towed here due to my warranty and this is the second time they have tried to scape their responsibility claiming those aren’t the warranties tires. All tires are same and were purchased via discount tire with warranty. Their justification is that tire is older and they would not put on a tire two years older than the others? How am I to control that? That’s u see their control when I purchased the tires originally. Either way they don’t give you any other assistance . Just brush you away to the next customer . Don’t expect them to look into your issue further they’re only here for a quick fix . Specifically rep named Lillian and one of the Managers.
Excellent service, product, professional knowledge and price
Great place. Employees and manager on the top of their business
Great service. Quality product. Covid-19 conscious.
Always the best service here!
I went to Discount Tire and Ryan checked and repair on of my tires. He was professional and customer service was on point! Give Ryan a pay raise Discount Tire! People like that you don’t want to loose!The whole team are like worker bees getting it done. Thanks you all!~Narva B.
Great staff. They are very good at taking care of your car needs. They deliver on their promised time.
Fast service. Very professional.
Ive been going here for years and so have my parents. Never a bad experience and there are always great deals.
Quick friendly service and great results
This place is a joke... dont waste your time... go elsewhere!!!
Bruce was very professional. In and out, very fast. Truly appreciate the service.
Very nice
Had an issue with a valve stem that needed to be replaced Discount Tire did it for free! Great customer service!!!
Super fast and efficient tire service with reasonable prices.
Marquis was beyond helpful. I’ve been buying tires from discount tire for almost 10 years now and he’s the only person that has ever called prior to my appointment. He made sure I had everything I needed before coming in and made the process as quick and easy as possible.
Good an Fast service.. just have to get on list...
My experience getting my tire fixed today was awesome. I never had to leave my car and didnt have a long wait.
My husband had 4 new tires put onto his corvette today. We dropped it off in the morning and they didn’t bother to call to tell us when it was done. We went to pay and they attached an additional charge for hazard insurance to the tires. Which we didn’t ask for. After inspection of the tires the used metal claps on the rims which chipped off pieces of the rim. Mounting glue was left all over the rims and the tires...this may be ok for for some people but not what you would expect for new tires. And for the car to come back damaged after, its unacceptable.
Fast service and friendly people. I got 4 new tires, walked in at 8:30 a.m. and drove off at 9:20 a.m. Its better to come in to the store instead of shopping online. The people in the store have discretion and could cut you a better deal than what you will get buying online.
These guy are eager to help and they do there job to perfection we appreciate a business that is more interested in customer satisfaction thanks dollars thanks for your help and will continue to do business with you for years to come in this last year and a half Ive spent over 5000.00 dollars with them on multiple diesel 4x4 trucks and there always very professional and extremely helpful ... Keep up the fantastic work guys!!! From Ron at Sterling Transmission center any time I can help you give us a call we also have a 5 star Google rating👍
Chris is amazing! He will take great care of you! Bring all of your your tire business here. They will give you great service. It’s a busy location and they will get you in and out very efficiently. Spread the word!!
I had my tires rotated and balanced. When I noticed how rough my truck was driving with every bump in the road, I checked the inflation. The front tires were overinflated by 10 pounds. I called the store to complain to the manager. John claimed to be the manager. He informed me they had instructed the employees to increase pressure on trucks by about 8 pounds. I will choose a different store in the future.
I have been going to Discount Tire since I started driving and got my first car, mainly this location. I love the service, they always take care of me. I recently got a flat tire, had my car towed up there, called and gave them all my info and they took care of everything. I picked my car up the next day and all I had to do was pay. It was so simple and quick and as a mother of a 13 year old and 3 month old that is very important to me. Thanks Discount!!
Excellent service! My appointment was right on time!
Yes, I most definitely would recommend Rosenbergs Discount Tires to everyone. Today I went there to get two tires repaired. They did a fine and speedy job. I was well pleased. Thank You 😊 Discount Tires.
I bought some tires from discount tire Rosenberg Texas had problems with one of my tires I had separation on one of the tires the customer service there said that one of the tires were splitting and also told me that they discontinued the tire and could not no longer get it so he ordered me two tires because the one tire I could not I had to buy two tires sounds like some frauding to me I went several times to that store and try to correct this problem the manager didnt want to work with me I kept on getting a bumpy my two front mirrors was shaking my doors were shaking he could not fix it several times he finally caught it after so many times they offer warranty but only offered $20 off my tire and what kind of warranty d is that they fraud too much in a modern-day crooks I could not solve this problem so I told him they could keep the tires discount tire theyre frauding modern-day scam artist they try to sell me warranty again with two new tires cuz I could not put one tire and try to sell the tire new tires again and didnt even offer me new warranty but $20 off I spent more gas going back and forth them are some frauding people Ill tell you
Awesome customer service always from Kenneth. Today I had wonderful experience from a happy employee. You could tell he enjoyed his job. He greeted me with a huge warm smile. All I want to say is thank you Marquis for helping me out and make my not so good day better.
Help check your tire pressure free!
Great experience
JUST got my tires checked for air... At least 7 different employees saw me waiting in the stall for air check.. I sat ..I sat ..I sat and I sat.... FINALLY after 5 minutes one employee acknowledge my presence and give him a moment... Which I waited again... finally a different tech in a red shirt came over and filled my tires.. I get it if theyre busy busy..BUT WHEN YOU SEE A TECH IN A RED SHIRT DANCING AND CUTTING MOVES..!!!!😠 YOUVE GOT TO WONDER HOW WELL YOUR TIRE ARE GETTING FIXED..🤔🤔🤔🧐🧐😳
Waited for 30 min for air check guys were not friendly in telling me where to pull up to guy standing doing nothing could of done it but I guess he felt that job was above him been to plenty of discount tires this one has to be one of the worst sucks cause it’s so close to my house
Good n fast service thank you guys!!!!
My go-to place for my tire needs. Air check, balance, rotation, and replacement. Service is great, excellent crew, good price, and great deals. Thank you!
Discount came to the rescue! I had a flat and a warranty on the tire. My fear was, how much time would I have to spend waiting? The answer: 20 minutes!Thank you Discount!
Great service. Made an appointment at 2:30 PM and was told I would be out at 3:25 PM. My name was called at 3:28PM. I have been doing business with Discount tire since 1985 and have never had anything but great service and good prices.
Great job! ordered my special BMW tires put them on no problems! + 2 months good job at a good price.
Good service and quality but is often very busy
Another insurance claim honored. Thank you Discount Tire
Thank you! Great service.
The staff here are very professional and knowledgeable about their tires. Very customer friendly and service is phenomenal. Will continue to earn my business.
They are not professional at all they broke my tires lugs then charged me for new ones, would not recommend it.
Very quick and great customer service
Excellent price, service and mindful of time....quality tires....TY
Polite, prompt and professional customer service
Quality of tires and experience are second to none. If the staff can find a way to save you money, they will. Superb!
Great service at this location. I had an appointment.... service rep. Met me in parking lot and had me in and out in half an hour. I will go back.
They are pretty great. I am surprised they arent in the high 4s. Good customer service and a comfortable waiting lobby. I was genuinely surprised to see every employee greet each other with a handshake. Well done, good luck with this business.Also, its clear many reviewers appreciate Eric, as do I.
This place would be awesome had they not scratched up my wheels. Customer service is phenomenal and David is probably the best person to deal with if you have to go here for new tires.I had to have tires special ordered and they came in within a day and had them installed in 30 minutes.Again great but since one wheel has a nice big 5mm by 5mm gouge I dont think Ill be returning for a second set of tires. Ill just pray these tires dont give me a problem.
I was in and out in less than 1 hour. The customer service was fantastic!! I highly recommend talking to Chris or Raul. The best part is they price match! I will definitely recommend discount tire to any and everyone!
While driving from Victoria to Houston I stopped by here to inflate my tires as there was low tire pressure light came on but instead of working on my tires and solve my issue technician sold me all 4 wheels lug nuts telling me they are bad. Charged me 45 dollars for that and 3 hours of wait time. I feel cheated by this business and hence I am posting this. Tire pressure light never went off on its own as Technician promised so I filled air on my own in one of the gas station and took care of it myself. Please do not trust this shop.
The staff here is amazing, they are super nice people and they get the job done, wouldnt go anywhere else !!! Hands down !!
Nice staff with fair prices. This location is pretty busy, but they do their best to get customers on the road ASAP.
This place is GREAT!Definitely would recommend them to family and friends and definitely would go back!They got me in right away and repaired the tire on my vehicle!The people working there are very courteous and professional.
Had all 4 tires changed out, 2 Tire Pressure sensors were damaged/missing (according to dealership mechanic) had to pay extra to get those replaced elsewhere. When I called to express my concern to the store manager, he simply said thats not how they operate (i.e. no way that couldve happened), so that makes me a liar? Not even an apology, just basically said, and Im paraphrasing, tough luck, shouldve brought it here first. Ive always loved Discount Tire for their prompt service and professionalism, but this is disappointing to say the least. Business to be taken elsewhere in the future! Thankfully theres competition!
They were busy when I walked in and I was helped right away, purchased 4 tires and 1-1/2 hours later I was on my way home. Could not be happier with the service I received. I recommend this Discount Tire.
Ken did a great job of explaining my tire wear on my lifted truck and when and why I needed to get them rotated and to where. Great customer service. The wait sucks on occasion when theyre backed up, but they have free water bottles and coffee.
Top notch service. No hassle road hazard warranty issues at all. Got my tire replaced and installed for the price of a hamburger and fries, even though I had it on the car for over a year. Very friendly staff, too!
I looked a few different places for new tires and found the best value here. I called on a Friday and spoke with Ricky Hernandez he was so pleasant. They ordered my tires and had them the same day. Then in a hurry going someplace at 11 AM on Saturday morning he kept his word and had it done in an hours time. I will definitely be coming back. Great experience, great service and great value.
Guys are honest about timeframe to get serviced and are straight forward and knowledgeable about tire safety. Big plus+++
Kenny was awesome!!! They were super friendly and super fast. I got all 4 tires changed and I was out in less than half an hour. Ill be going there for all my tire needs!!!
Friendly staff and they always go as quick as they can. Greg, the Manager, has always been helpful with tire and wheel choices.
Very fast service. The employees were also very knowledgeable and helpful with any questions. The service was great. The wait obviously depends upon what you need done, but they get everything done as quick as they can and with care.
I really appreciate Spencer at this location, I panic when things go wrong with my tires or wheels and when I get there his customer care attitude always calms me down. Hes knowledgeable, respectful and cares about his customers. It really matters to find someone that you trust and has your best interest at heart, and I will continue to take my business to this location. Thank you, Spencer!
They were great took me at 5 on a Sat. when the normally close, to remove a screw in my tire. Just as they were closing.! Im from out of town, so Im so relieved. The guys were great, thank you sooo much.
Yesterday I called about a set of tires that said would take 3-5 days to get there online, when I called about said tires in was given slack and gum chewing in my ear about how 2 tires would be coming in from on are and the other from another. Then I was why I chose those and more gum chewing and bad attitude. I called another discount tire that is 25 miles from where I live and not only did I get what tires I wanted I got better customer service.. I know one persons business will not affect you but I will no longer spend 1 cent here ever again based off one employee. Instead I will drive 25 miles to another location and spend my money there!
Great people prices Service
Great experience!! Customer service was friendly and efficient. They opened at 8, and I was out by 8:30. I had all four tires replaced for a GREAT price! No up sales or hassle. Thank you all soooo much!