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Rack Room Shoes
24001 Brazos Town Crossing, Rosenberg, TX 77471, United States
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Rack Room Shoes
Comments
Sa
Review β„–1

Any kind of shoes you need! Love it πŸ˜€ 😍

Ca
Review β„–2

I most always find what I need at a great place. They have friendly staff.

ki
Review β„–3

Discount and Sale Friendly! 60% of the time when i walk in there is a sale. Today was their buy 1 get 1 50% off. Sometimes there is a buy 1 get one free. The shoe collection is very fashionable. I found the perfect shoes for my birthday at a great price!

Cl
Review β„–4

Excellent πŸ‘Œ

br
Review β„–5

I visited this location and the store was very clean along with Great customer service. Not only did they assist me on my personal selection, the ladies gave me awesome advice for future purchases for my kids on size and style preference.. I never write reviews, but I thought this experience was definitely worth it.

Me
Review β„–6

Very poor customer service! I have been to this location a few times since Ive moved here I usually have a very well experience at this location! Well I went in yesterday evening to browse through the selection and one employee was too busy talking/laughing on the phone while I was needing help regarding a size. I will NEVER be back again! I typically don’t do this.. but it was a shame to see that they’ll hire just anyone!!!

Ba
Review β„–7

If I could give it 0 stars I would. Was there with my boyfriend for a total of 20 minutes. First off, nobody greeted us when we walked in. They were both standing there laughing and glued to their phones. Walked around for a little while and they still didn’t even acknowledge us. We finally left and went to academy to buy the same exact shoes I would of bought from here. Not to mention when we left they didn’t say anything to us. But they sure did notice because they immediately locked the door when we walked out. Definitely calling corporate. DO NOT WORK IN RETAIL IF YOU HAVE POOR CUSTOMER SERVICE/ PEOPLE SKILLS. I work as a Customer Service Specialist at Best Buy and if I were to ever treat customers like that, it would be instant termination.

Ch
Review β„–8

Great discount and friendly service.

Ke
Review β„–9

Not a great selection of sizes

Cy
Review β„–10

Bad service, bad costumer service never going back worst store ever. You cant even try your shoes on . Mean people working there. Academy way better place.

Fl
Review β„–11

Staff is nice, there is variety of shoes and the store is well organized.

Li
Review β„–12

Walked in stayed for 15 -20 plus minutes. No customer service at all. But I heard all the employees talking to each other and ignoring customer. I wont go back. I manage a retail store in town and my biggest problem when I shop else where is very poor customers service. And this store had this issue.

Er
Review β„–13

Great place

Ja
Review β„–14

Typical shoe store...why does every shoe store have BOGO?

Jo
Review β„–15

Who doesnt like shoe stores?

Ya
Review β„–16

If they dont have the size Im looking for they order it for me. I can either ship to my home or to the store

ka
Review β„–17

The workers were very nice and helpful

Jo
Review β„–18

Great shoes selection 😎

Am
Review β„–19

I walked in and no one was out on the floor. No one came to greet me the whole 5 minutes I was there. I couldnt find the size I was looking for. When I tried to find assistance, an employee walked around the corner, lowered her eye brows at me and just walked down another aisle..so I just walked right out the door with $120 I was planning on spending. 6:30pm

Bl
Review β„–20

Horrible service. Females with attitude issues.

os
Review β„–21

Good prices nice store

Na
Review β„–22

Great place

A
Review β„–23

Okay shoes

Ma
Review β„–24

Very nice shoe designs and comfortable prices. .

Jo
Review β„–25

There are new styles of tennis

Information
27 Photos
25 Comments
3.9 Rating
  • Address:24001 Brazos Town Crossing, Rosenberg, TX 77471, United States
  • Site:https://rackroomshoes.com/store/535?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=535
  • Phone:+1 281-232-5217
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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