Got the keys to my car a week ago. Matt Cowman is the best!! He explained everything in detail regarding the features of the car and its booking was done very easily too over the phone. He spends time making sure we are clear and we know every detail. I was happy to work with him. Had an overall pleasant experience with the whole process. Thank you so much Matt.
Matt Cowan is a great salesperson. He is professional and works hard to get you the car you want at a great price. I highly recommend working with Matt.
Our car buying purchase with Jeffrey Kia was the best we have ever had! It was smooth and hassle free, even when we made the last minute change from lease to finance! Matt Cowan is great to work with! Our car was a factory order and his communication and assistance throughout the process was top notch! We look forward to working with Matt and Jeffrey Kia on future buys! Thank you Matt! We love our car!
I was so Frustrated getting a car since everyone didn’t have the one I needed . my experience at Jeffrey Kia was amazing if I could give 10 stars ⭐️ I will lol :-) Matthew Cowan he help me get my Kia gt line 2022 he was so honest professional and hands down the best . I left feeling happy with my Purchase of a new car thanks to Matt . If you need a car I recommend you go to Matthew Cowan he’s the best . I highly recommend him . :-) Jeffrey Kia it’s the way to go :)
This was the best car buying experience I have ever had. The staff was courteous and knowledgeable and did not try to pressure me in any way. My salesman, Matt Cowan was awesome. My car came with a full tank of gas and 3 year deal to pay my deductible, should I need it. The finance guy, Paul was equally as awesome. He was truthful and informative. He earned my trust right away. I would recommend them to everyone I know.
My salesperson, Matt Cowan, provided excellent service. I purchased a new Forte EX that had not yet arrived, by phone. Matt kept me updated frequently and made everything go as smoothly as was possible. I only had to visit the dealership when it was time to pick up the car. Although I live about an hour away from the dealership, I would gladly do business there again.
Tommy is the best ever!! He kept in touch with me to inform me about my car coming and made sure everything was taken care of before I came in to pick it up. The pick up was smooth and thats what I call Satisfaction!!! Customer service is always great, Im never disappointed for sure.
Matt is this guy to see when youre ready for your new Kia. Hes is absolutely great. Very personable & knowledgeable. Showed me all the features & how they work. Honestly, it was a great experience & I thank you Matt. I am a very happy customer!
The five stars comes because of Matthew Cowan. He was the absolute greatest salesman ever. He was so amazing he has my uncle who took me to the dealership considering purchasing a vehicle that he doesnt even need. He was extremely kind and patient. This is my first time buying a Kia but with the service Matt provided Ill definitely be back.
Eric, David and their team were excellent to work with in finding and arranging for purchase and delivery of my new 2022 Kia Telluride. Having bought numerous cars over the years - I can say this was one of the best experiences Ive encountered.
I came into Kia hoping they could help me to get into a new vehicle.. Mike L. and the finance manager Chris were great to work with. They made my transition painless, the customer service was effortless and they have earned a new LOYAL CUSTOMER. They went above and beyond and it has been a great day thanks to the team at Jeffrey Kia. From the receptionist to the employees who werent even a part of my process, everyone was friendly and helpful. I want to thank the entire staff for such a GREAT EXPERIENCE!
It was a pleasure. Quite a different experience than the last time I bought a car but Michael Tommy and Chris and David answered everything. Love my new K5 EX. Thank you all so much
Jeffrey Kia never disappoints! I always have a great experience with the employees. I love how they’re ready to help and not pressure you for a sale. Matt C helped me find the perfect vehicle and I couldn’t be happier. He also even took the time to show me how to use the features of my new Kia. Which I have to say…I’ve never had at any other car dealership. My family has always purchased vehicles from one company. But now we have stuck with Jeffrey Kia for years! Best prices for new and used vehicles, and excellent customer service. Thank you Jeffrey kia!
I am so happy with the team there everyone was so helpful. From the tow service to the techs and service advisor. I had been all week trying to get my vehicle serviced and they stepped right up had car picked up and was fixed in no time Jeffrey Kia will always have my business from now on I am back on the road and couldnt be happier THANK YOU JEFFREY KIA AND STAFF YOUR THE BEST
Amazing sales team, worked very hard to get me approved and was nothing but respectful and helpful to someone who was new to the concept of financing a car. Thank you Rick and Alex for being awesome!
Buying at Jeffrey Kia was a great experience! No high pressure and everything was straight and to the point. Matt in sales was professional and made the process smooth and simple. He follows up promptly and has even followed up more to make sure we are happy with our purchase. This is how buying a new car should be!
I requested quotes from a few Kia dealerships in the area, and Matt Cowan at Jeffrey Kia was not only the first one to reach out to me, but the only one who got back to me on the same day. I told him what I was looking for and what my price range was, and he was able to find exactly what I wanted! He made getting my very first brand new vehicle easier than I could have imagined. I would recommend Matt to anyone in the market for a new vehicle.
Picked up our 2022 Kia Carnival yesterday from Matt Cowan and it could not have been more seamless! We had a fantastic experience from start to finish, and have already recommended Matt to friends of ours. Everyone at the dealership- from Matt, to the financial dept, to the service center- was so friendly and helpful. This is our first experience with Kia, and we can’t wait to come back and check out more cars here in the future!
Mike and David were awesome once again. We were able to find a lease for my husband even though they had a smaller inventory due to shortages. Mike was so patient with us. I recommend Jeffrey Kia to everyone.
The staff was friendly and accommodating. Mike G. of Jeffrey Kia was my sales associate. He was thorough when checking into my requests. The only reason why I gave a 4 star was because of the long wait to be able to sign my contract once I arrived with the the down-payment. I guess there was a chatty customer before me but I thought over 2 hours was way too long. Clean showroom and road test vehicle.
Thank you Matt Cowan for the great customer service and for going above and beyond. You made the whole process very easy and quick.I had a wonderful experience.
I would definitely recommend Jeffrey Kia and working with Matt and Chris when youre ready to buy a new car. Matt and Chris went the extra mile, were very knowledgeable and made my car buying experience a great one. Thank you Matt and Chris.
I purchased a Kia K5, I love it! Mike L. Was my salesman but all the sales people helped me with all my questions. I had a great experience. Highly recommend Jeffrey Automotive Group. Thank you everyone.
Great professional sales staff and treated me with respect and very helpful with everything. I wouldnt go anywhere else for a KIA.
Great and easy experience. Mike G was very pleasant to work with. Would recommend buying a vehicle from Mike and Jeffrey Kia.
Matt was awesome and great to work with. Him and David made the process very easy and worked with us to make sure we got the best deal possible. I would definitely recommend going here in the future and working with Matt again.
Mike L. and Chris were awesome! I had 3 Lil ones with me and they made eveything so easy for me. Great Customer Service.
I was in a serious hurry to get this done and Mike G and his staff put this together instantly. They gave me a decent price considering this was a very hard to get vehicle and they understood my delicate situation. I’m quite impressed with Jeffrey Kia and the whole Jeffrey automotive group. Highly recommend
Matt was extremely helpful during the new leasing process! This was my second time leasing with Kia and I had a lot of questions about pricing and Matt was willing and able to answer all of them. He also took a lot of time to review the features of the new vehicle with me (even though we were about an hour past closing time) which I really appreciated. Great salesman overall!
Matt C. Was the best salesman. Great finance. Manager chris. Helped me and the wife get our first new car.
Matt was so awesome with getting me into my Kia Sportage! I said what I wanted and he did not hesitate to go over and beyond my expectations! I walked out with a new car that I am in love with and payments I am happy with. Go visit Jeffrey Kia and ask for Matt!
They were very friendly and my experience was excellent.
Picking up a kia k5. They guy is nice n helpful. Going well so far
My experience with Matt C. was fantastic. I was able to get the car that I wanted, instead of being pressured into something else lol (I’m sure we’ve all been through that somewhere), and I am so excited! 😊 Customer service was awesome and the team were very helpful in answering questions and explaining information. I’d definitely do business with them again and I’d recommend others.
The car buying experience was great thanks to our salesperson Matt C. He was so great and efficient. He answered all our questions and went over everything about the car. He spent a lot of time with us. This is the first time Ive ever bought a new car and Matt walked me through it patiently. I have had questions since and have texted Matt for the answers and he promptly responds. Matt covered everything when I bought the car but theres always questions that come up with a new car and he always answers. Jeffrey Kia is the place to go and Matt C. is the salesman to ask for!!! Great buying experience!!!
Matt is awesome! Thats who you go see if youre there.
Great people. Nice, considerate. Honest, up front. I got a wonderful rate on a great car from AMAZING people. Mike and Matt are superb.
My experience at Jeffrey Kia was great my sales guy Matt Cowan, was prompt in ordering the vehicle I wanted, I appreciate him keeping me in the loop on the status of the vehicle, being more like a friend than just a salesman thanks Matt for assisting me I appreciate it and would recommend Matt to anyone looking for a car at Jeffrey Kia.
Caitlyn and Chris where amazing with getting me in a great used car with low mileage!! The where efficient, and made everything very clear and easy and the wait time wasn’t too bad. Thank you guys!!
Great experience here! Matt our salesman was very knowledgeable and helpful in expediting our transition into our new sportage. And being that we haven’t owned a new vehicle in years he was extremely good at showing us all the features!I highly recommend this dealer and ask for Matt!
Matt was exceptional to work with! Walked in and he came right up to me with zero pushiness or intimidation ...he is super friendly...down to earth...and handled the transactions quickly and flawlessly as I was in a hurry....I will most definitely go back to hom for my future car purchase needs! ;)
No hassle. All around great experience!
Just purchased my fourth Kia from Jeffrey Kia. Salesperson Matt Cowen is one of the main reasons I keep returning to this dealership. One short stop in the dealership with only intention was to check on trade-in value resulted into an immediate sale and pick up of my new Kia the next day. Matt Cowan was the main reason for this. His expertise, honesty, caring and loyalty to customer truly excelled. Matt is a real asset to the company and he should be recognized for that. I will continue to buy my cars from Jeffrey Kia because of staff like Matt.Well done Matt!
I was looking for a telluride, and my ideal trim level with desired options was only being offered at another dealership, so Jeffrey was not the first place on my list - but it turned out I could have saved myself the time and good mood had I asked them first (I ended up having a vehicle similar in options, aka close enough). Unlike the other particular dealership that started the negotiation with a 9000 bucks markup, they were sincere and honest about the price, so we had a deal in no time. Michael G. was helping me find the vehicle and get all the paperwork done. He did a good job as I got every document and the plate within 8 days. Also I felt trusted at this place with those guys: At the previous dealership the salesperson accompanied me throughout the test drive without the attempts to start a conversation - I was somewhat freaked out; but Mike and David (the manager) left me with the keys at Jeffrey so I could take my time to admire the wonderful machine. A good experience overall.
Every single team member was very friendly which made the buying experience way more enjoyable. They answered all my questions in a very timely matter before I went to purchase. I did not feel pressured in the buying experience at all. I will be recommending them to all my family and friends.
I really enjoyed the experience of purchasing two new cars from Matt Cowan at Jeffery Kia. He was responsive, polite, helpful, and eager to get me the best deal! I would recommend that if you want a new Kia, visit Matt, he will take good care of you.
Matty C was great throughout the purchase of our new Telly - knowledgeable, accessible, and attentive. He continues to provide excellent service even after the purchase process is complete. 100% Recommend.
Matthew was simply amazing, he kept me in the loop about everything. I had concerns, issues and anxiety 😆, but he made sure I was confident in my purchase, made sure I was making the best decision for myself and even got me assistance with an amazing insurance qoute. This was thee best car buying experience Ive had in a long time.😊
Thie collision shop is horrible the guy that works there is horrible and very slow and costed me hundreds of dollars its been over 30 days and my car still isnt fixed
Michael was amazing. Super nice, caring and attention to detail. Amazing customer service and 10/10 recommend going to Michael.
Mike Ledwidge made buying my first real car extremely easy! I’m in love with my 21 Kia Forte and loved how easy the whole process was!
This was my first time buying a car so I was very clueless and nervous, but Mike made the process extremely easy and pleasant! Not only was Mike able to find the make of car I wanted, but he also arranged to have my car delivered to my home as I didnt have any means of transportation to make it to the dealership. Jeffrey Kia really worked hard to ensure I got exactly what I wanted at a great price and I couldnt be happier!
Last week, I went to Jeffrey Kia and I was overwhelming pleased with my entire experience! I was just in the neighborhood, flirting with the idea of purchasing a new vehicle and this was my first stop. Within a few minutes of looking around the lot, we were pleasantly greeted by a salesman by the name of Matt Cowan. He was very kind, knowledgeable, and attentive to what I was looking for in a vehicle. He made sure that he listened to everything that I wanted and he went above and beyond to answer any and every question that I had. In the event he didnt have an answer, he found one. Matt was very knowledgeable about the vehicles, offers, and the purchasing process. I was also pleasantly surprised by his character and integrity, that sometimes hard to find in a salesman!I can also say that the encounters that I had with some of the other members of the Jeffrey Kia staff were just as pleasant--from the receptionist, finance manager, other salesmen, and the boss. I ended up buying an SUV, and I ABSOLUTELY LOVE IT!!! I would definitely recommend that you stop by and consider purchasing your next vehicle with Jeffery Kia, you wont be disappointed. I wasnt!
Shout out to mike he did a excellent job and the branch manger David you guys are great thank again on my Kia k5
My experience with Matt in Kia was awesome! I ended up being 5,700 miles over my Sorento lease with 4 remaining payments. Matt and David were able to get me out of that lease to purchase a brand new Sorento while only raising my payment a small amount! It was a great opportunity and I couldnt be happier. Matt was honest, transparent and extremely helpful throughout he entire process. If youre looking for a new car and want an easy, honest transaction; Matt is your guy! He will take great care of you!
Matt Cowan was a great salesman. Very friendly and knowledgeable. Made the buying experience painless.
I had been shopping for a vehicle for a few weeks and went to every Kia dealership so I could get the beat deal. Jeffrey Kia was my last stop and I honestly wish I would’ve went sooner! From start to finish the service was phenomenal, I explained my situation and Mike went above and beyond to make it happen. I have already referred friends because of the exceptional service I received. If you’re looking for a new car, Jeffrey Kia is the place to go!
Got a new Kia Soul for my wife and we are extremely happy with our entire experience! The salesman, Matt, made sure that we were looking at a vehicle that met our needs and had the features we were looking for. His manager David stopped by to say hi and congratulate my wife on her new car. The entire staff was super helpful and made the process fun and easy. I definitely recommend and thank Jeffrey Kia and their staff for the great experience with my wife and I!
David and Mike took such wonderful care of us! We financed a total lemon in January, but they worked with us and got us into a 2020 Kia Forte! The whole process was so professional and easy, most importantly we left with a reliable car for our family! We will definitely reach out to Mike when were ready to get our next vehicle!
I had a great experience at Jeffrey Kia this past week. I knew that I wanted a 2021 Kia Soul and they made ALL of my Kia dreams come true. Every person that I encountered in the car buying process (salesman, finance manager, etc) was extremely kind and they accommodated me in every way possible with my crazy work schedule. My salesman, Matthew Cowan, was extremely invested in me and asked lots of questions to ensure he checked all of the boxes when it came to my car needs/wants. I will 100% be recommending this location to all of my friends and family because they are trustworthy and truly care about all of their clients!
This was my first experience buying a new vehicle, and Matt was fantastic! I was able to test drive a few new vehicles to get a feel, and chose the perfect one.I was working within a budget, and he was able to find a lease that worked for me. Very friendly and personable, I do recommend checking out Jeffery Kia I’m Roseville!
Matt was very helpful in getting me into a new 2021 Seltos! The whole process was excellent and Matt explained all the parts of the process to me and all the really cool features the new car has! I was trading in a lease and they made the whole process very easy. Matt is super friendly as well and in these times that was very nice!!
In for service today with my Kia Soul Goodman Andy took good care of me and the techs took good care of the 90k mile service!
Just bought a new car two days ago from Mike Grzanka, and I was blown away with his attitude and helpfulness. If you’re looking for somebody to go above and beyond, he’s your dude. He has a really positive attitude and was accessible for any questions I had. Thanks Mike— Charlie is still loving the Telluride 😂
I was on the fence about getting a new car but Matt listed out my options based on the price range I gave him. He didnt push and try to sell me anything I didnt want, which I appreciated. In the end, I drove out of there with an awesome Sportage EX! It was a total upgrade from my previous car, which I had had for 12 years. All the bells and whistles on the Shortage make driving exciting again. Thanks, Matt!
My experience from Jeffrey Auto was superb! From my initial conversation with Mike to actually meeting him was very professional. I was impressed with how fast the process of purchasing a new vehicle was. The staff was quite friendly as well so I knew I was in good hands. Thanks to Jeffrey Auto and staff Im enjoying my new ride. I will be back to purchase a new vehicle again!
Mike and David were fantastic! Easiest car leasing process ever. Love it here will definitely refer others to them as well.
Hi TomTtGreat service today! Your explanation of the nature of what happens to batteries when we make short trips in our car was well worth bringing in for. And the fact that we were not charged is another reason were loyal to Jeffrey Honda. Five stars! HAVE A GREAT DAY!!
Matt Cowan did a great job helping us with our new car!
I say the sales process flowed pretty efficient, l located the vehicle of choice and closed the deal primarily the same day! So if you need same day delivery, as for Ms Hawkins....
Mike worked with us to get the best deal on the new car. He went above and beyond to take care of us in every aspect of the buying experience.
The service employees are rude and when the lease is done our family will never do business with this dealership. Called because the brakes are grinding on a 2019 Forte. Purchased an extra warranty for 992$ and they are trying to charge a fee just to look at the car. Asked to speak to the service manager and the phone just rung and rung. I will be posting a review on Facebook and IG.
Had a nice visit with Bradley looking into a Sportage. Sticker shock since its more be than I expected. The good news be is they offer leases, sunroof and customized paint job- Teal maybe. Have a print out of the latest catalog. Will also consider SUVs cause of movie DVD layer and additional trunk space
I had a really good experience buying a car here thanks to Matt. We didn’t feel pressured into anything and he was very helpful living the new car thanks again.
I had the privilege of working with Bradley to lease my new car. I hardly had any knowledge about KIA vehicles but he had absolutely no problem explaining everything to me. We discussed everything from car features to service. He was flexible, responsive and made my transition to my new vehicle easy. The entire staff at this office was attentive and kind, I left feeling like I made the right choice and my family is so excited to have our new vehicle. Thank you again Bradley, I really hope I get a chance to work with you again when my lease is up.
Excellant service
Had issue with parts department today, but the sales manager David topel and service manager Christian got me taken care saving the day
I walked in and was served right away. Got approved for a car that was of this year 2020. It was amazing and fast and the customer service was remarkable. Michael Grzanka was amazingThank you for helping me find my car. It was an up that I needed.
First oil change, inspection. Brian M took care of my car, including a recall I hadnt heard of yet! Car was washed and ready in an hour, no cost to me.
Mike G in sales at Jeffery Kia provided me the best car buying experience I have ever had. He understood exactly why I was there and what I needed. Within in a few hours I had a brand new car sitting in my driveway. Definitely would recommend Mike G. and Jeffery Kia.
Matt hooked me up with exactly the I needed and was super patient with me through the whole process. Id recommend anyone come here and get a new vehicle.
Have been waiting on a phone call from Service Department since June. It’s now September 18th. They couldn’t figure out what was wrong with my engine and had to confer with Korea to try to figure it out. No one answers phones in service anymore, and no one has returned my voicemails. I’ve sent two texts the last two days with a promise a Manager would call me. Nothing yet. Disappointed because my first experience a couple years ago was spectacular. Now, not so much.
I worked withe Michael to purchase my new 2020 Kia Forte. I arranged for a test drive with no difficulties whatsoever and came back the following week to purchase the vehicle. Michael answered all of my questions and was quick, thorough and friendly during the whole process.
I had a great experience with Marc Lundgren and the service team. I took my 2011 KIA in for recalls and updates and even though I wasnt financially responsible for them, I was treated like I was paying for the work. Its a great feeling!The team even informed me that a tie rod needed to be replaced.Thank you, Marc!
Not typically a fan of sales people! Michael was great and just the person to sell me a new vehicle. He was patient and answered any questions I had. Ill be back whenever I purchase my next vehicle.
Matt, was very helpful when myself and Diana came to Jeffrey and purchased our forever Telluride he was awesome ! Thanks Matt
My leasing consultant Bradley Alexiou was amazing with assisting me with my first purchase from Kia! Because of him I have a great first hand experience and will recommend to others. Thank you Bradley!
We worked with Mike Ledwidge and he was a great help! Got the car in 24 hours.
I’m very happy with my New Vehicle, it’s a KIA Forte Fe 2020.......I walked in one day and the next day I picked up my NEW CAR. It’s not the Optima S, however I plan to upgrade within two years.
They do a Great job. Long wait even with an appointment.
This Dealership/Service Center provides A1 Customer Service. For that reason, I havent been able to go anywhere else. There is a secret agent specialist Mr. Luigi, he is the BEST! Excellent Management and Service team.
Sheldon worked with us and did a really good job on the deal with our car. Chris did amazing helping him out too. We bought a new sorento and it awesome. Would recommend 100%, theyll make it happen for you for sure.
Once they get their money. No longer helpful.
The dealership is fine but the sales person SHELDON is an ASSET to the companyVery friendly and Professionally very dedicated to his job . I first spoke to him over the phone and the way he handled everything was a big reason for me to Go to this dealership even though we ended up not Buying Kia but if I ever buy KIA that’s the place I would go and ask for Sheldon .five thumbs up 👍👍👍👍👍 for him
I actually had a wonderful, stress free experience at Jeffrey Kia, leasing the brand new 2021 Kia Seltos.I worked with David Topol-Kia Sales Manager, Caitlin Zielke-sales with Jeffrey Automotive, Mike-Kia salesperson that helped me with learning/setting up the new suv.I got out of my Nissan Lease early by trading in my Nissan Rogue Sport and did very well on trade in and my next lease payment on the Seltos.Im extremely happy with how the transaction went with Chris-Finance Manager, not pushy, pleasant fellow.Bottom line, I love the Seltos, and will return to Jeffrey Kia for my next vehicle at this point. I m hoping that the Seltos is a great vehicle in the long term, and I have great experience with the Kia service department.So far, so great!
I’ve had the absolute worst experience with this dealership, they had me put down 2500 on a car that I was not approved for, (which I didn’t know) then when it came time for me to receive my refund they told me I had to wait, after waiting a few days I decided to call, then they told me they’d call back which they never did, now I am finding myself calling 3-5 times a day asking when I can simply have my $2500 refund, and am still getting the run around. My sales rep name is Michael G. and is absolutely terrible along with the manager David B. who has not been any help through this process either.