We have been coming to PRECEDENCE for years! Rafael and his team of experts never disappoint! They provide EXCELLENCE at every level of service. Everything from collision work to complete reconditioning. Whatever the challenge that we present, our vehicles come back to us like brand new!! As well as their competent skills, they treat us as family. We enjoy a very honest relationship with the team. We love being able give them ALL a FIVE STAR review!!!
This place is amazing! Took 3 yr old Audi A5 in for wheel repainting & full detail. What a great job these guys did. You get what you pay for! Quote was spot on - no additional fees. My car looks brand new. Thank you Rafael for a fantastic job.
Rafael and his staff are true professionals. The insurance company was pressuring them to finish the job, but they stood their ground and informed them that only original equipment parts were to be used and it takes time to get them. These guys did a fabulous job on the body work and when it was done......they detailed the complete car! Two things you look for in a contractor: honesty and quality of work. These guys deliver on both! Would highly recommend Rafael, Junior and their team!
In July of 2021 I took my Lexus SUV into PRECEDENCE for repair due to an accident. If I could give them 10 STARS I would. They are a FIRST CLASS COMPANY. Right from the beginning I felt comfortable they would repair my car in a timely manner and the workmanship would be the BEST...which it was. The staff are GREAT and their professionalism is TOPS!!! I will recommend this company to anyone needing specialized services on their car. It most definitely is not your run-of-the mill Auto Repair company. Again, TOPS***********
Looking for a small Auto Reconditioning shop that focus’s on quality NOT quantity? Precedence is where you want to be! Rafael, Rafael JR., Enrique and team will take stellar care of all of your needs! From small ding repairs, full collision repair, wraps, paint protection films, paint correction, window tint to a simple detail of your car…these guys can do it all and with a laser focus on quality no matter how small the job! I’ve left several of my cars in their hands for many different services with zero concern of having nothing less than FULL satisfaction of what I would return to when I picked it up! Most recently I took our new 2021 Lincoln Aviator in for paint correction and to have Ceramic paint protection coating done. Once again satisfied beyond my expectations! I have no problem admitting that I am an EXTREMELY picky customer when it comes to my vehicles and not once has Precedence let me down on my overall experience and expectations! If your like me…than these are the guys you want caring for your car like you would want it cared for! If the star rating went higher than 5 I would rate them as high as possible as businesses like Precedence deserve it! Thank you again Rafael and Enrique for a ‘Rock Solid’ experience and a quality job! See you guys for my next need!
Precedence was nothing but professional the entire time. Rafael and his crew took care of me as I was family. I took my car in to get repaired from being sideswiped and I needed a new door. Not only did they get the job done right away they went above and beyond and detailed my car for me. I would recommend Precedence Auto Collision to anybody that is looking to get bodywork or anything that they offer. Rafael and his crew were nothing less than amazing. Thank you again for your professionalism !
This place is absolutely top-notch! Rafael and his team have taken care of several of my vehicles over the past five years. When it comes to attention to detail and completing work in a timely fashion, there is nobody better in the business. Not only do they do incredible work, but they are extremely fast and maintain communication throughout the process. Rafael and his team will continue to receive my business in the future.
Highest quality work, outstanding service, best people in the industry. My car was badly damaged, when I got it back it was as pristine as the day I bought it new, beautiful work. I appreciate their attention to detail and the dedication to customer satisfaction. If you want it done right you found it, Precedence Auto Reconditioning.
Got my car restored to its beautiful condition. Service was excellent. I highly recommend this establishment. The work done was impecable!
I happened to have an accident right in front of Precedence Auto, and instead of having my car towed, we pulled my car into Precedence Auto. They completely rebuilt the front of my Toyota 4Runner. Their work was perfect, and the final outcome of the vehicle looks was immaculate. The vehicle is running perfectly. The returned the vehicle to me better then when it was originally purchased!
I had a wonderful experience working with their employees and owners. My car looks brand new and I will definitely be using their services again in the future.
I took my BMW 2015 428i after I was rear-ended for repairs and as you know repairing your vehicle after an accident can be incredibly stressful, but the good folks at Precedence Auto Reconditioning made it a breeze. A Tow Truck hit me while I was a stop sign and damaged a number of components in the rear of my vehicle. Precedence Auto spoke with the other drivers insurance and handled everything.Prices: very competitive and reasonable - they have relationships with a lot of dealerships, so they have access to a lot of car parts.Perks: Rafael, the owner is a professional and his team kept in touch with me throughout the entire process and made an unpleasant experience into a great one. My car looks like New.
These people are the best at what they do, they brought my Subaru back to life after our car was hit by a drunk driver they went above and beyond to make sure everything was just right. If your looking for a body repair or detailing shop give them a shot you definitely will not be disappointed.Ask for Rafael he will take care of you and make sure your experience is seamless.
This is the second time I have had my car in at Precedence . I would highly recommend. They were not only professional, on time, but their customer service went above and beyond . They communicated so well with me throughout the week my car was in the shop . They made the repair of my car easy and non stressful . 5 stars all the way !!
Truly the best service I’ve ever had. Rafi is amazing and so professional! Stop looking for where to bring your car and take it here!
There are few businesses where I am immediately struck with kindness and genuine caring shown by the employees and business owners. This is a small, family run business that genuinely works in the best interest of their customers. Many businesses say they put their customers first, but Precedence Auto walks the talk, delivering service far beyond expectations.I had a complicated issue that was difficult to solve. I bought a new vehicle and it smelled quite badly. Bad odors can be difficult to remove from vehicles. There is great potential to have a disappointed customer if the expectations are not correct. Enrique took a lot of time explaining the potential causes, the process for resolution, and the hoped for and possible outcomes to resolve the smell in my car. He took so much time to make sure that I would be satisfied with his service that I knew this would be the company I would hire no matter the price they would charge. As it turns out, the price was very reasonable, and the work was very satisfactory.At the end of the day, the owner of the business was there when I picked up my car. He went way out of his way to thank me for the work even though it was a relatively small job.Throughout the whole process I felt as if I was an important customer and an important person to this company. Although I do not wish for more body work to be done on my vehicles, if I do I will know where to go.
Our car was hit full force from behind while we were standing at the red light. The damage, although not all visible, was substantial, and we were worried the insurance company would total it. Precedence Auto listened to our concerns and worked with the insurance to get everything fixed. They did an absolutely amazing job! The car looks as if nothing ever happened, like new! This is not our first time using their services, and we will go back again if needed. Very professional, caring, and always responsive team - we highly recommend!
I got into a decent car accident and took my car to Precedence Auto and left very satisfied. I worked with Rafael and George and they ensured that all my repairs were fixed and communicated with me every step of the way. I swear my car is better than it was before my accident! Their body work is equally as amazing as their customer service. If I could give them 10 stars I would. Thank you!!!
Perfect quality of work done on my Chevy Trax LS 2019.
I use Rafael and his team for both my personal vehicles and our companys fleet repair. They always go above and beyond in their service and communication. I never lose a minutes sleep wondering if the job will turn out right.
Rafael and his team not only did a great job repairing my Dodge Ram, but they did it in record time! I appreciate the attention to detail and the care to meet and exceed very difficult timelines. Their work with the insurance company made the experience seamless. Thank you!
Precedence was wonderful! They took a situation that started out as a minor fender bender, which had quickly turned into a nightmare and turned everything around! They handled all of the insurance needs, effectively and thoroughly communicated with me, made safety recommendations, and returned our vehicle looking better than ever! Thank you Rafael and Enrique for taking such great care of us and thank you to your staff for performing outstanding work on our vehicle!
My 2012 Audi S5 was involved in a hit and run. I reached out to my trusted mechanic who recommended Precedence. I called them and brought my car on the same day. I was heading out of town for 2 weeks and they guaranteed my car would be done on my return. The day before I was supposed to return they called and worked with my schedule for pickup. They did an awesome job detailing the car. This will be my go-to spot for details, rim services & bodywork in the future.
After accidentally backing into my daughters car at 6 a.m. I spoke with Precedence about our cars.They made the whole process easy... they handled the insurance they just took over and it was so nice not to worry about it... especially since I had no idea about being in an accident.I just picked my car up yesterday and to my surprised they went above and beyond. The car never looked better since the day I bought it used. More shocking is my husbands reaction, hes a perfectionist and he could not believe how wonderful it looked and all theextra work they did to improve the looks that wasnt in my insurance quote.Now my daughter is really excited to get her car in there get it taken care of.Precedence has the sweetest guys... Rafael, his sons and staff are so friendly and professional.Now I cant wait to get my car detailed by Precedence!I met the owner (father of the business/Rafael) while volunteering for a Christian Ministry. They help our ministry a lot by letting us use their facility to divide the food up to take food to people in need.Thank you for all you did!
Precedence Auto just worked on my Porsche Cayenne. I had some damage on the bumper and the hitch. They did an excellent job and their customer service was incredible! I highly recommend Precedence Auto!
Precedence Auto Care is the only business that anyone one living in Northern California should use for their needs. I’ve been a customer of Precedence multiple times, and they exceed every expectation I’ve had. Their customer service is incomparable, the quality of work they preform is the highest standard, and their timelessness is unmatched.
I am a repeat customer and have been impressed every time with the professional and excellent work they do. I highly recommend this business
These guys did an incredible job both times that I came to them needing collision repair work on my BMW. They took care of everything from dealing with the insurance company, to ordering parts, to even cleaning my car after the repairs were complete. My car probably looks better now than it did before the collision thanks to Precedence Auto!
I’ve been using Precedence for many years for all sorts of auto reconditioning, including, paint corrections, water spot treatment, steam cleaning and more. I am always pleased with the work they perform. These guys know what they’re doing!
I hit a rock on my tesla and the time to get it fixed was more than 3 Months. Precedence was amazing they were willing to replace the number the same day a true lifesaver. I definitely recommend their service.
Rafael and his team are amazing at everything they do. I have had several vehicles repaired and detailed through him. They are always on time and do an incredible job.
Outstanding service and incredible work! If you want the best, you definitely need to go to Precedence! I would highly recommend to anyone who demands quality and great service. Their work is worth every penny!
These guys were extremely helpful in every way possible. We had to turn in both our Cadillacs for some minor Chip, Scratch and Dent repair. They did an amazing jób on everything. They also Detailed them both inside and out. Theyre like driving new cars.Its really nice to get that good old service that they give there at there shop.
Precedence is an company that you can trust to receive great quality results for the maintenance of your vehicle. I have depended on them to detail and maintain the professional appearance I demand for my vehicles. They are very accommodating and provide great service for the price.
Precedence provided above expectation repair to my vehicle. Very professional and transparent through every step of the process!
Excellent service. I have been in the Automotive industry for 40+ years. Best I’ve ever used. Rafael and his family and crew are top notch!!! I highly recommend to my family and friends..
This body shop is top notch. They have done everything from repairing minor scratches to big dents on all my vehicles. They have worked on all of my cars including several BMWs and a Ferrari. Their work shows excellent craftsmanship and the result is always perfect. They provide their services in a very professional yet friendly manner. They are an honest establishment, I have found their prices to be very fair. I would not go anywhere else for body shop work.
Ive been taking my cars and my family cars to Precedence for many years. Precedence Auto was all the time above my expectations, always giving the extra mile for the customer to be satisfied. It is mandatory for them to deliver the finished product on time and in excellent condition. The Zarazuas family is always taking care for everything to go well and serving their customers with a lot of kindness. I highly recommend Precedence. Great quality, great service!!
Fantastic work quality my 2020 mustang needed some water spot removal. If you pride yourself with your ride this is the place to go. Straight up honesty pride and quality work im there customer for life
I have been bringing my Family’s vehicles here for the past couple of years for details. We have also had them take take out small dents and scratches. Two weeks ago they repaired my wife’s damaged bumper, along with a complete detail. They had to remove the bumper, fix the damage, sand, prep, and repaint it. As always, the car looked new when I picked it up. These guys are amazing at what they do and are really reasonably priced. I just picked up my 4Runner from them today. It couldn’t get an cleaner than they got it. And I didn’t give it to them in good condition. They even charged me less than the estimate. When was the last time that happened to anyone. If you’re considering getting any grooming done to your car, save yourself time and go here.
Customer service (Daniel) was fantastic. He facilitated a rear fender replacement installed on my automobile. The bid was fair and the work was completed in a timely fashion. I was referred to Precedence by a third party and I’m extremely thankful for the reference. The pleasure was mine.
This place is a class act five star service every time I have gone there. We were treated with respect and the owner Rafael went beyond what was expected from Him. He explain to us all the process that we had to go in order for us to get our car fixed help us with rental car and finished on time as promised.
The guys at Precedence took care of me twice. Once to repair the driver side fender area after a hit and run incident. The second time for the lug screw for my tires. I am happy with the repairs so far and have no complains. Definitely, I will use this company again.
Precedence recently worked on my 2015 Toyota Prius after I was rear ended TWICE in an accident and they took care of my repairs and made it look like a brand new car again! I highly recommend going to precedence and letting Rafael and his team take care of all your collision needs!
I was recommended to this body shop from the owner of the Ford Dealership where I purchased my carI was told that they are the very best at what they do and the quality would be pristineWell, they were correctThese folks are fair, equitable, and honest as the day is longThe quality of the work was fantastic and my 2019 white Ford Was colored looks as good as brand newI highly recommend coming here for all your body work needs in the futureI would never take the time to write a critique of any company unless I was blown away by the experience In a positive way
Overall great experience at Precedence! My BMW was hit in a parking lot and it sustained significant damage to my front end. I am very particular with who I allow to work on my car, so when dealing with the insurance I requested to go through Precedence since my cousin had some work done previously and recommended them.Precedence did not disappoint! Rafael, the owner, was my contact person throughout the entire process. He was great - very attentive and helpful. They dealt entirely with the insurance while remaining in contact with me as to what was going on as well as the arrangements for a rental car while mine was getting worked on. Once all the work was done and I went to pick up my car it exceeded my expectations. Aside from all the body work Rafael and his team detailed the interior and exterior of my car. It looked amazing to say the least. The quality of work as well as the customer service was superb and I highly recommend them to anyone!
I was very happy with the work they did on my truck. Daniel is very professional and honest and worked with me to get the best price for my budget. I will tell all my friends and family to use them if needed.
I just got my 2000 BMW E39 back from Precedence Auto reconditioning, oh man Im love with this car. I just purchased it and the vehicle smelled like Cigarette smoke. They we able to completely get rid of the smell. The interior is beautifully restored and the paint looks amazing. Thanks Precedence for doing such a great job. Highly recommended them for all your paint and detail needs!😎..
The work that was done to my car was perfection. My car was hit on two occasions and without hesitation they took care of my car as if it was their own. The customer service was straight forward and up front. When i took my car in I wanted to trade it and now that I have it back I see why I bought it in the first place. Great work you all and thank you! If you need body work done this is the right spot. You pay for good quality and care. Go See Ralfi and Daniel they will take care of you! Trust me if you do not take your car to them then you are just cheating yourself.
The ONLY place in Sacramento I take my cars to be repaired. They do such a amazing job, Rafael takes care of me every time! Pricing is very good and they do high quality work! So happy with the way my cars turned out💪🏾
Raphael and his family are amazing! I have taken my vehicle here twice and both times the work quality was exceptional and the value was amazing. I highly recommend using them and wouldnt even consider using anyone else.
I would recommend this company to anyone. I took my Jeep in to have the fiberglass fixed on the top and they fixed some dents and it turned out wonderful. They were very professional and did exactly what they said they were going to do. Thank you again Rafael for your excellent service!
Jewel, Rafael, Daniel and the entire team at Precedence Auto are the best in town, b/c they care! Jewel works in the main office and she went above and beyond for me right from the start. I was getting my car repaired from a minor accident and they helped guide me along with insurance and keeping in touch with the other driver. When I needed to drop off my car, they offered to wait after shop hours for me - so kind of them! When I came to pick up my car, it was SO CLEAN. It sparkled more than it did when I bought it new last year. The day after getting my car back, they realized they needed one more signature, so they ended up driving the paperwork by my work - THAT IS SERVICE!!! They didnt have to do all these things to go above and beyond, but they did and I will ALWAYS recommend them! Go to Precedence!!!
Precedence is the absolute best in the business. For over 15 years the family at Precedence Auto has been caring for my cars, motorcycle, and my RV. Everything I own looks better than new thanks to the crew at Precedence. From window tinting, clear mask, detailing and even the best body and paint work in the industry, Precedence is the best! Thank you from our family and our toys....
Daniel, Enrique, and the team at Precedence Auto are fantastic. Highest level of customer service at a very good price. They spent extra time getting water spot stains and surface level scratches off of our Escalade, and shampoo’d the carpet twice to make sure to get all of the sand out of our carpet. Thanks again guys!Tyler W.
I had a bad detail job on my truck about 6 months ago. My truck being black it showed and called around and ended up taking it to Precedence. They kept my truck which is a full size and took care of it and it shines and looks brand new. They do it all. Boats, RV’s...... couldn’t be any happier. Thanks guy and would highly recommend them.
Rafael and his team were fantastic to work with. They were on time, very professional, and did an unbelievable job on our jeep!! I would recommend them to anyone looking for detail professionals. Thanks again RafaelShea
I highly recommend Precedence Auto for their auto detailing services. Have utilized their outstanding detailing services for years and have never been dissatisfied.
Been doing business with Precedence for 14+ years. Always great service, excellent auto care and advice. The team working there are totally focused on customer satisfaction and they all work toward a common goal of creating customers for life. Have recommended them to many friends that are car people like me and everyone, EVERYONE, has been totally happy with the work.
I was rear ended and referred to Precedence Auto by a friend. I could not be any more happy with the work. The communication was A+ while my car was being repaired. My car looks better than it did before the accident! This is a small local shop with a total family vibe. I would recommend going here over the big name shops . Thank you again Precedence for making a really stressful time a lot easier!!!
Precedence is an amazing shop. Rafael is a professional that has a passion for great work and client satisfaction. Brought an 06 GMC Duramax pickup in that Ive owned since it was new. Wanted to give it a make over. Fix some dents and paint a few panels. When Rafael was done, it looked new. Its a blast to walk up to now.These folks are into what they do. I would trust them to do the same over and over again.
Precedence is the absolute best in the business when it comes to anything cosmetic on your vehicle anything from a simple wash to a full detail or even collision repair. I take them all of my vehicles (Cars, Trucks, and Boats) regularly and the always find a way to exceed my expectations every time. 10/10 Best Automotive Reconditioning
Precedence is amazing. I love their attention to detail and the ability to take my car to them for everything from detail to dent damage.
Rafael and his entire crew are professional, personable, and always do an amazing job! I have taken both of my cars to his business for paint protection and protective sealant for the seats in my car. This place goes above and beyond and never disappoints!
We are very pleased with Rafael, Jewel & JR at Precedence Auto Reconditioning.I asked the Tesla Service Center in Roseville what company has the best experience with Tesla cars and they referred us to Rafael at Precedence.Right away Rafael put us at ease and explained the process of window tinting. He also said he would repair the bumper scratch from a driver that rolled into our Tesla while she took her eyes off the road.I would have had to wait 3 months if I had gone thru the insurance list of repair centers.During our visit JR also explained the experience hes had working with the Tesla Service center on several cars thatTesla sent to Precedence for over flow work.While my Tesla was being treated, Jewel gave me up to date information on all the processes of the work being done to our car.The best part - At the end of the repair. Rafael, gave me a guarantee in writing that Precedence Auto Reconditioning will stand behind all the work they did for the life of our ownership of our beautiful Red Model 3 Tesla. This puts me at ease, that they stand behind their workmanship.Our Tesla Model 3 was returned clean, detailed and beautiful. Thank you to a team of professionals at Precedence Auto Reconditioning.
These people are incredibly talented. Theyll stop at nothing to take care of you.I scratched the rims on my BMW and boy did they get rid of them. I could not tell thd difference.I also got side broaded pretty bad, so I took it in and it was impossible to tell that I had gottan in an accident.Their detail services are impressive. My car looked better than the day I drove it off the lot from the dealer.Great service, great work, and high standards.
Super happy and privliged to to be able to say that precedence auto isnt just the only detail/body repair shop I will ever be going to but in my opinion the the best service a person could ever ask for. I purchased a 2013 Subaru BRZ back in 2016 and sins then they have not only done a amazing job keeping my car, car show ready but also go above and beyond on making sure my baby looks fresh but without me even asking or sometimes noticing certain imperfections the car has, they are quick to make it aware and always lovingly work with me to fix the problem right away....... Ive recently perched a 2010 Jeep Wrangler and took it to San Fran/the beach over the weekend and my little one I guess wanted to take the beach with her so she kinda got sand all over the floor of my truck lol I called right away for a quick simple detail and they where able to take care of me right away I was expecting just a vacuum and a light wipe down but just as expected they went above and beyond with there service and had my truck looking amazing inside and out🌹👌🏼👌🏼👌🏼🌹😍
I had some surface scratches on my Tesla I came here and spoke with Rafael he gave me a quote and did an outstanding job! My car looks brand new! They do bodywork as well!! Hope I dont need that!!Very happy customer!
My right quarter panel needed replacing after it was extremely damaged. Precedence Automobile Reconditioning did an amazing job repairing it and took great care of everything in a timely fashion. Not only does the outside look as good as new, but the inside looks clearner now than the day I drove it off the lot. Hands down would go here for any car repair I need in the future.
Excellent service and quality. Highly recommend.
I’ve been to 7 shops over the course of 6 years and nobody has impressed me like they did on my black pickup. They did exactly what the said they would and I’ll be returning with future projects for sure
Raphael and his team were outstanding. From the moment I dropped off my car and the outstanding service I was thoroughly impressed. My wheels were fixed to perfection and they did a great job on my tint. I would highly recommend them to anyone.
Raphael did an awesome job on my car. Precedence sanded off the texture and repainted all moldings and rocker panels to match the original paint and now the car looks super clean. Thanks!
Picked up my 07 Honda CRV last night.. they got the car done Two days early.. Car looked like it was new.. they Detailed the car in and out.. great job.. Price was good too..
Great service, excellent work. They always go the extra mile to provide even more than what you pay for. On my last visit to fix minor scratches on my bumper and gender, they did a full detail inside & outside and under the hood at no extra charge.
Im over 50 and been to many body shops....Precedence Auto is by far the best.
Best place ever always a good job, if you want your vehicle to look showroom clean take it to them they do it all including touch up, wraps whatever your car needs !
They take care of all my needs, professional & friendly service, makes me feel like Im with family.
My wifes new one week old BMW was damaged when backing into her carport. I was recommended to go to Precedence by the salesman from BMW Roseville. The service I recieved was fantastic. I was met by the owner Rafael who is a true gentleman, he met us at his workshop and was very thorough in his inspection and description of the work that needed to be done. The estimate was reasonable but we needed the car back earlier than he initially quoted. When we told him we needed the car about two days earlier, he said he would see what he could do. As it turned out he arranged for his men to start immediately and work overtime to have the repair completed half day earlier than we requested. The quality of the repair was perfect to the highest standard. It is impossible to tell that the car has ever been repaired. He also offered an after repair service free of charge where he will have the car completely detailed and polished! I can truly recommend Rafael and his professional and friendly staff to anyone requiring auto repairs, reconditioning or window tinting. John Schwarzenberg
Great service and they deal with insurance too
The best for the car care
Always doing their best to keep customers happy
Im in the transportation business and 1 of my drivers went thru some bushes and up a curb. I tool it to Precedence and they made it look brand new!
What an Awesome team and Quality Work
Best wraps.
Great service, great people, perfect works
Nice place
Excellent services!
Absolutely the best body shop in Roseville and Sacramento area this workshop has repaired my cars for years I think it is time that I expressed in this environment how happy and satisfied with the work and professionalism of this workshop I am now raising my Toyota pick up (Tacoma) repaired all the passenger side and now it looks like new Five stars thanks Rafael thanks Precedence I recommend Precedence to everyone especially to the Hispanic community.
Excellent work and attention to the public
Very excellent