user
Home Center Outlet
10500 Alpharetta Hwy, Roswell, GA 30076, United States
Appearance
Home Center Outlet
Comments
Te
Review №1

I would also agree to check over everything first before purchase as the return window is very slim and there are no warranty options. Everything I’ve purchased from here has been faulty. I purchased a faucet for kitchen that started to leak less than a year after purchase. The 18 inch cabinet I purchased for custom vanity has a drawer that is missing it’s drawer slide so it doesn’t close properly. I spent close to $400-$500 on this cabinet alone and it was installed before I noticed the issue unfortunately. Lastly I purchased a stand alone tub $1200+ Where the drain that you press to release water doesn’t open up after water is filled within the tub. It’s very annoying but again already installed beyond a return period so I’m stuck with it. Just be mindful of your purchase before installation. It sucks that I’ve had issues with everything purchased here.Update:This place sells damaged products and will not fix any issues you have once the product has been installed! Beware!! After speaking to manager who reached out after my review informed me that there is nothing more they can do besides send me a replacement track in which I would have to hire a new contractor to come out and fix. Same with the $1200 soaking tub I purchased. They will not have anyone come out to fix the issue but offered to send a new part in which I do not know will resolve the issue. I would again have to hire someone to come and try to fix the tub. I feel like they are not taking responsibility for selling defective products and they are forcing the consumer to spend more money out of pocket for any issues needing to be fixed. After a huge renovation project in which you’ve invested so much money you shouldn’t have to deal with this.

Do
Review №2

Great working with Mike Reid.Thanks for all your assistance.

Ch
Review №3

Did not buy anything. Just saw the sign while picking up some wine at the corner store. Walked in. They do have great value priced items if your doing a home build or remodel project.If you want the depot or Lowes go there.If you want to step up your game. Pop in here, see for yourself. The money you save will be your own. They do have a scratch and dent aisle. If your appliance is going against a wall or into an enclosure, this may be a option for you.

Ka
Review №4

Lots of great options for renovations. Great customer service

As
Review №5

We love our new Iron Doors from Home Center Outlet! Brandon did an excellent job helping us find the perfect doors!

Sc
Review №6

Good selection of doors, cabinets. Good prices.Selection is constantly changing. Best benefit is no waiting to be made. You choose from what is on the floor and can take immediately.

Jo
Review №7

Not a huge selection but they have the basics and its all in stock. Quality is medium, Ive seen worse but theres also better out there. Just make sure you check everything over well when you pick it up. Prices are ok. Nothing to write home about as far as deals go but its about right for the quality you get.

Ke
Review №8

Mike R was phenomenal. Extremely patient with my transaction. We were looking for knobs for a specialty door. He went above and beyond to assist me and help me figure out the best option. Would highly recommend this location, especially him! Will travel to this location. Well worth the drive :). Thanks so much.

Ma
Review №9

Horrible customer service - take your business elsewhere. Rude staff

he
Review №10

Even though they did not have what we were looking for, staff very helpful and nice.

Kr
Review №11

Great service experience! We came in with many questions about a new front door to purchase. They were knowledgeable, fast and polite. Exceeded expectations.

Kr
Review №12

I am so pleased with my experience working with the manager of the Roswell location, Mike Reid. We unfortunately, had issues with the front door that we purchased and installed. HCO replaced the doors for us, and we are so happy with the replacement door. They really care about their customers and this made us a forever customer of HCO Roswell.

Pa
Review №13

My husband and I were shopping for iron double doors. Mike was able to help right away. He showed us their selection, answered our questions, and was able to check stock on the spot. There was a door that caught my eye, but because of the substantial investment, I wanted to do some comparison shopping. From that point on, I compared every door I saw to it. We shopped other stores, searched on line, but no one could match their quality, warranties, or customer service. Our only regret is the time we spent driving to Smyrna when what we wanted was in our backyard. My door was installed in a week and looks FABULOUS! Thanks MIke, and Anthony too. You are our go to guys. Job well done!

jo
Review №14

Great selection, nice, clean, open, uncluttered store. Nice shopping experience. Good prices. Would recommend for contractors or do-it-yourselfers.

Er
Review №15

Good service and accommodating. Willing to help find suitable options. Would recommend.

sc
Review №16

The door selection makes my eyes spin. Great bath tub selection here too. Ordered. An out swing french doors, they are very helpful.

Cy
Review №17

Wonderful experience and Mike was so knowledgeable assisting me with picking out a beautiful new iron front door!

Ll
Review №18

Very helpful and great price.

Fr
Review №19

Great selection and staff extremely helpful. flexible on pickup and helping coordinate logistics.

ma
Review №20

Prices dont seem great. Didnt find anything exciting for our bathroom remodel

Ni
Review №21

Mike and Paula were amazing and made tub buying process easy.

Ro
Review №22

Great service, great prices on our new front and back doors. Back for bathroom next!

dr
Review №23

I had a great experience shopping at the Home Center Outlet located in Alpharetta. Going in, I only knew that I needed a front door. A salesman named Roy showed me several doors and educated me on the pros and cons of each. He made me and my wife’s shopping experience easy and painless. Thanks for all of your help.

Pe
Review №24

Found exactly what we needed. Good service

A.
Review №25

Good selection

Pa
Review №26

Very patient with any questions you have. So friendly and great selection! The store manager is so helpful.

Ja
Review №27

So thrilled with our experience. Courtney did an amazing job helping us design our new kitchen. We went with ready made cabinets which are high quality at half the price of custom. She spent so much time going through available cabinet options and configurations to help us create just the right feel and function.

Ja
Review №28

Jennifer designed my entire bathroom remodel in no time and was patient too!!!!So glad i found them and will use them for all future home Purchases!!

Ma
Review №29

The product is great and Courtney was really nice to work with. If the contractor (Robert) they suggested that works with the company was good, I would have given a 5 star. Robert is a nice guy but his work is not up to standard. He does not pay attention to detail and over books himself and the work he is doing suffers. He is extremely unprofessional by way of not calling you back or texting you. I suggest if you do use Robert, do not pay him until the whole job is completed, because once he is paid, you may never hear back from him in reference to getting the rest of the work done. I am still currently waiting to hear back from him on 2 small things he did not do that would only take him 15-30 minutes to complete.

S
Review №30

Jennifer was awesome!! Would shop here again!

M
Review №31

After much research and sitting in dozens of tubs I bought a beautiful one from Blake at the Roswell store. It was an exceptionally good price. He tagged the new one in the box and held it for me for a few weeks while the construction raged on at my house. My contractor picked it up from the store and brought it to the house. Though it still had the factory straps and packing, there was a mark inside the tub. Returned to the store and told Blake. He immediately called several other stores and found the same tub for me, then had it transferred. It arrived the same day! He called to tell me he found the tub, and called again saying it had arrived in Roswell. Customer service rating of 5 for sure. Thank you Blake and Home Center Outlet!

P-
Review №32

Im so glad this company has a location close by our house now! Weve done 2 Renovations, but this past time only had to drive one mile! They can put together just about anything for you with their state-of-the-art design team! You would be a fool not to check them out when doing a renovation or Home Improvement.

Tr
Review №33

Mike, the mgr, was fantastic! He was beyond helpful in finding us the front door we were looking for. He went above and beyond!

Mi
Review №34

Poor customer service! This place needs a new manager! They sell damaged products.

Vi
Review №35

Great selection at competitive prices.

De
Review №36

So very helpful! Thank you Paula and Mike!!!

Ja
Review №37

Blake was very helpful! Awesome salesman! He was very knowledgeable, courteous and patient.We love your new store.

Bo
Review №38

Good selection, couldnt get a price on a sink.

To
Review №39

Great customer services.

Mi
Review №40

Very excellent customer service

Ca
Review №41

Topher the manager was super nice & spent a lot of time with us! Highly recommend for quality vanities!

Ca
Review №42

The best place to get it all done!

Ch
Review №43

What a great place!! Glad it is now in Roswell!! Blake did a great job...he helped us find exactly what we needed! We will be back for future projects for sure!!

Ke
Review №44

Great temp workers. One guy in the back assisted me while sweeping. Kevin Holt Thanks!

El
Review №45

My husband and I visited the Roswell HCO to get an idea how and what we were going to do with our MBR bath. After a period of time, we decided to go forward with the process. Reason, Topher which he continued to be patient with our decision making. During that time, we found a beautiful Wrought Iron Front Door. The MBR bath is gorgeous as well as our Front Door thanks to Topher. We love this place! The location is perfect and the staff is very nice. Our next purchase will be a new kitchen which we will be calling Topher. Again, thank you for making our home beautiful!

Ho
Review №46

Couldnt be unhappier with the experience. Salesperson ordered the wrong cabinets, customer service was terrible on resolving the problem. Entire process took much longer than we thought. Will not be using them in the future.

Mi
Review №47

It’s a great place to visit and stay, great crew, great customer service. Love it...

Da
Review №48

Helpful employees and some great prices.

Sa
Review №49

Makes me wanna remodel my entire house

Information
82 Photos
49 Comments
4.6 Rating
  • Address:10500 Alpharetta Hwy, Roswell, GA 30076, United States
  • Site:http://homecenteroutlet.com/
  • Phone:+1 770-946-0020
Categories
  • Home improvement store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations