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Journeys
4401 N Interstate 35 Frontage Rd, Round Rock, TX 78664, United States
Appearance
Journeys
Comments
Lo
Review №1

As soon as I walked in, I was greeted by two employees with a smile. A young lady and a young man. I wish I could remember their names. I was asked if I needed help with anything and at the register, another young lady remembered I had called the store the night before. Anyhow, these young ladies and gentlemen proved that good customer service is possible. Thank you.

He
Review №2

We went on Tax Free weekend and WOW what great customer service from these two ladies! Riley approached us to ask if we needed any help and the journey began, she was so patient and kind! She found us the perfect boots for my son through the chaotic atmosphere all around us. When we went to purchase the boots we were greeted with a very kind lady named Bri and what outstanding service. Thank you for having great employees and having a fun experience

Sc
Review №3

AWESOME!!!! Store staff is super friendly and they have everything you should and could ever need. Found a favorite pair of running shoes I had been searching for a long while. Took time to insure it fit correctly, offered special order if needed. No need to shop anywhere else for footwear.

Vi
Review №4

I got what I needed.

Ja
Review №5

One of my favorite stores in the mall but dude complimented my shoes so I didnt buy any.

Gl
Review №6

Jarleen was a huge help to me & a great asset to the company!

Ab
Review №7

White girl with red hair helped us out but seemed annoyed to do so. She still was nice to help us but kinda rushed our process

Me
Review №8

When I arrived the store was empty and it took a ridiculously long time for someone to walk out from the back after trying to get someone’s attention. I needed to make a return for shoes that did not fit. The girl checking me out looked at me and very rudely said “Next time don’t wear them, no one wants to buy them like this”. The only wearing I did was trying them on at the store. It is so unprofessional to accuse a customer of something they did not do. Horrible customer service and incredibly rude employees. I will not be returning and I recommend you buy your shoes elsewhere if you want to be treated with respect.

Kr
Review №9

Love their Converse choices! Helpful and knowledgeable staff.

Br
Review №10

The young lady that help me was nice and friendly.

Je
Review №11

Great clothing if you like this style.

Ri
Review №12

Super nice staff, found just the pair of vans I wanted and couldnt find in the Vans store, Zumiez, or anywhere else

sp
Review №13

Justice (employee) refused to help me. He pretended like he was busy and tried to ignored me. Not the kind of service I travel 20+ minutes for. HE DESERVES TO BE FIRED!

Al
Review №14

Not helpful with coupons

Je
Review №15

They have great sales here!

Ro
Review №16

This shoe store has very friendly employees and sells Dr. Martens boots.

Os
Review №17

Ok

Da
Review №18

I like everything

Information
8 Photos
18 Comments
4.2 Rating
  • Address:4401 N Interstate 35 Frontage Rd, Round Rock, TX 78664, United States
  • Site:https://journeys.com/store/JOURNEYS-Round-Rock-Premium-Outlets?utm_source=local&utm_medium=local&utm_campaign=Google-1838
  • Phone:+1 512-864-2098
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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