user
Barrett Motors
2300 Lakeview Pkwy, Rowlett, TX 75088, United States
Appearance
Barrett Motors
Comments
ch
Review №1

Really helpful staff. Josue (Jr) helped me helpful! Made the buying experience swift and easy. Would come back!

An
Review №2

My experience was absolutely one of most pleasant I have ever had at a dealership. The salesman christen went beyond and above to help me to get into the vehicle that I was looking for. He was very patient with me and concerned that I be completely happy with what I chose. I walked away a very happy lady. And will be returning to Barrett for future purchases on my cars. Thank you Christen

Me
Review №3

We needed a new vehicle and could not afford dealership prices. Stopped into Barrett’s and Sally and our finance/sales manager was AWESOME! If you need a good vehicle at a fair price go see these folks they will treat you right.Thank you both.Steve& Melissa

Da
Review №4

Highly recommend Junior Josue at Barrett Motors! He made the process of getting a car simple and fast. He is laid back and worked with us on getting a vehicle right then and there. Great experience working with him! 10/10

Ja
Review №5

I recently just purchased my 2nd truck with Barrett Motors & each time was a breeze! I love the fact that they work with your credit instead of turning you away. Junior “Josue” & Cristian are amazing, friendly, & professional, which made the process even more enjoyable!

Ta
Review №6

We had such a GREAT experience with purchasing our 2012 Hyundai Sonata, Bob and Carlos at the Rowlett location were so amazing that the experience with them will be the reason that we will purchase our future vehicles from Barrett Motors!!

Te
Review №7

Junior “Josue was great. He helped Me the whole time and was super friendly. This was my first time buying my own vehicle and couldnt have went better. Thanks so much!

Ca
Review №8

I had a great experience my salesperson Sally was very informative of what we need and how the process works. She was patient with me and also funny. I really feel like I found a great place and will definitely recommend to other people.

Ma
Review №9

Best place to get a new car no hassle nice staff and well attending i got recommended and i would recommend everyone i know here

Ya
Review №10

I had a great experience with these guys! They picked up my truck from another location and even held it for me until I came back in town. The entire experience was fast, easy and the finance manager gave me a great deal! I love my truck!

Vi
Review №11

If looking for a used car Rest assured you need to be at Barrett Motors in Rowlette Sales Finance and Service is 100% never dissatisfied!!

Ka
Review №12

The best experience ever. This is my 2nd car I have bought from them and will go back. I highly recommend Barrett Motors!

Le
Review №13

Great customer service and they stand behind what they sell. Definitely not your average used car lot, it was so much better!! They even give you a 12month or 12,000 mile warranty!! Go and ask for Christian, hes wonderful!!

La
Review №14

Me and my husband were driving by and pulled into the lot. We were greeted by Christian as we were looking at the vehicles that they have to offer. He is very nice and professional young man. He let us know that this is a different type of car lot. You are approved not mainly on credit but the honesty that you have about your unique situation. As a small business owner I thought that was great. Things like this can get tricky. When we went through the application process Christian made it easy. Gave them everything they needed. Imagine my surprise when we were denied. Not because we were dishonest about anything. They never even called ANY of the references that was provided but because our business is in two states. We are Texas residents and have been for years. That has to be one of worst excuses I have ever heard. They pride themselves on honesty but yet where was it at that time. Do you think that anyone was available for clarification? No. I do not have a problem with being denied for anything as long as it is honest. To me that seemed off and I would question how much the good customer service would change after you got the keys. Two stars for the great customer service. But I feel that are not completely living up to what they are selling.

su
Review №15

I have had a great experience and awesome service with my sales agent Sally. She had a deal abd everything worked out for me in bo time. Thank you big time Sally. Make sure to ask for her when you visit Barrett Motors

M.
Review №16

Junior and Lance were great to work with. Got things done that I wanted and the vehicle I wanted. Fast process and kept in touch the entire time. Will do business with these two again!

MR
Review №17

We always have a great experience. Thank you JR you are THE BEST!

Na
Review №18

Everyone made the buying experience a pleasure for my parents. They made sure their new car was in their budget and that they would be comfortable.

Ve
Review №19

I would definitely recommend Barrett Motors to my friends and family. I had the best experience with them. Jr had me in car that I really wanted just in day. The best experience I ever had with buying a car.

Ja
Review №20

Quick, efficient and professional service as well as continued professionalism in their customer follow-up. Highly recommend.

Da
Review №21

I’m very happy with my car. The service was great all the way around. Junior “Josue” was great and really worked with me. He was super personable and kind. 10/10 best place to purchase a car.

re
Review №22

Junior at Barrett motors made the impossible happen for me. I wanted to find my first car without my parents co-signing and everyone told me I wouldn’t get approved, I’d have to settle for a junky car, or my car payments would be ridiculously high. But Junior was able to get me approved and got me into my beautiful 2018 Hyundai Elantra and It’s been a dream. They triple checked the car to be sure it was perfect and even filled up my tank before handing me the keys. I would highly recommend Barrett to anyone, and I already have!

Da
Review №23

I recently took my truck to have it serviced at the service center in Rowlett. There I was greeted by William very friendly. He kept me informed on my truck and everything that was replaced I highly recommend them to everyone. THANK YOU Again William.

Pe
Review №24

Mr.Williams from the service center got me in and out, the best customer service. Hands Down.... Thank you so much. I have two cars with Barrett Motors they are the real deal. Get you a car from Barrett Motors....Big Ups Barrett👌👍💪💪💪

Je
Review №25

Barrett Motors helped me get into the car I was looking for and for a reasonable priced. I got a 2019 Ford Fusion and absolutely love the color.

Ja
Review №26

Matt and Junior are so Customer Service oriented. They go above and beyond what you would expect from a Car Lot. They made sure to explain everything to me that I needed to know about my agreement and car. If you need a reliable and Trustworthy Car Lot please stop here first to save the hassle and stress of finding a vehicle that you want and will love. The Sachse location is Awesome.

BR
Review №27

Service dept is great. Manager is friendly, fair and very helpful.

B
Review №28

I would like to thank Sally Grant for the great help and hospitality she showed me today I told her what I wanted I did a test drive and I took it home I really appreciate it.Thanks.

Tr
Review №29

Had a few issues but the service department was able to address them and get the issue resolved fast and professionally after it was brought to their attention! Thank you Edgar I do appreciate it

La
Review №30

Amazing service !! i got approved for financing online then went in and was out in about an hour !! everyone is very friendly and attentive. definitely recommend to anyone with subpar credit, or good credit too ! thanks to barrett motors for my first car i love it so much and y’all were wonderful to work with, made the whole process simple to understand. no haggling or extra fees is also a plus !!

Ja
Review №31

Sally was excellent very consistant on helping with answers to my questions almost imediatly Carlos was excellent in explaining the financing aspect. Amazing customer service.

Jo
Review №32

Before I came to Barrett I used to dread dealing with dealerships, but Francisco was friendly and efficient. He made the process quick and seamless. Great selection of vehicles as well!

Hu
Review №33

My wife dream came true. She reach out to Jr. About a Denali she saw they had and she was very determined to get that Denali! Well she pick up her Denali yesterday!!! Jr. And Matt have the very best customer service explain very detail of the sale very professional and very friendly let’s just say I have one happy wife!! Thank you guys for making my wife dream come true in getting her the Denali she always wanted!

Ki
Review №34

Our salesman Junior gets the job!!!I always dread the whole getting a new car experience pushy salesmen, long time responses, and etc.However That was not the case here. We told him what we wanted and where we wanted the payments and he did just that.The process went so smooth and he went over and beyond from getting the truck ready for us to keeping me updated on how things were going throughout the day. Even the paperwork process with Lance was great.This is our second purchase through Barrett motors, this time being a ‘17 Dodge Ram and we will forever be using them on any purchase we decide to make in the future.Clean cars and Great service you won’t regret it.

ho
Review №35

William in the service Dept was extremely helpful when it came to my a/c, he was helpful with making sure I got to and from the shop till my car was ready. Thank you so much!!!!

Sh
Review №36

My husband, Celester Calahan and myself would like to Thank everyone that made our experience with Barrett Motor such a pleasant and great experience. The staff was very caring and very professional. Your the best. Thanks and Thanks

ju
Review №37

I gave the 5 🌟 cuz at the Greenville adress they did and got a lot more than I was asking.. great customer service..

Ba
Review №38

I can honestly say that I enjoyed my experience. Junior “Josue” was kind, knowledgeable, and friendly. It truly helped that he listened to and understood my needs and what I wanted to accomplish with my purchase. I hijacked his desk for a free card so that when people ask me I can give them his information. I’ts been two days and those 5 cards are gone. I’m going back to get more on Saturday. I purchase a 2020 Hyundai Elantra with 16,300 miles, and she drives like a dream. This car has a economy mode, sport mode (super fast), and smart mode (hands free). I love it!!!! I’ll recommend Junior “Josue” and Barrett Motors of Sachse to all of my friends and family.

ke
Review №39

I had a great experience with Barrett Motors for the second time my salesman Jr. was there for me again. When I bought my first Yukon Denali I told him that I wanted the new body style and if they got one in to keep me informed well I picked up my new Yukon Denali and he kept his word and I am very pleased with the way he never forgot me very professional thank you Jr. For everything.

De
Review №40

Sold me what I thought was a good deal and a good car. The turbo went out shortly after I bought it. Do not buy from these people what you think is good is not.

Br
Review №41

It was a very positive experience. Staff was very professional and helpful.

Ne
Review №42

Josh and Carlos are great I was in there for an hour and they put me in the best suv on the lot in my opinion 2013 Ford Escape titanium cant go wrong with them thanks you guys.

ki
Review №43

Good place to by an automobile especially if you are trying to repair your credit! They have warrantys and knowledgeable mechanics.

Me
Review №44

Barrett Motors made my buying experience the best ever. They were caring, professional my only regret in dealing with my new family is I did not buy my previous vehicles from them. During the most difficult time in my life they took the time to send my family and I sympathy cards. I love you guys and youve truly earned my business now and for years to come.

Tr
Review №45

Good peoples to get a nice vehicle from.

Sa
Review №46

Today Our Family Was Blessed With An Amazing 2012 Dodge Ram, All Thanks To Sally.She Was An Amazing Sales Woman.She And Josh Made Our Visit As Easy And Comfortable As They Possibly Could..If Anyone Is Looking For A Vehicle Yall Have To Go Check Them Out.You will Not Regret It

La
Review №47

My car buying experience at Barrett Motors Rowlett area was great..if youre looking to buy, give them a try, ask for Josh

Lo
Review №48

If you need a car this is the place to go great service!!!

Te
Review №49

I highly recommend Barret motors. Colton was very help and got me in the car I wanted. Super satisfied!!!!

Ma
Review №50

Today i went to purchase a car && sally & josh made my process soo quick and painless i really appreciate them for the help!!wouldn’t want to go anywhere else

Ja
Review №51

Have been in touch for the last week with everyone at this location due to my car finally giving out on me after 7 years so I was a little nervous to shop for a new car....With a few emails to verify information, I was able to get a new car with no hassle!! No half of the day starting from the ground up and wasting time feeling pressured into getting something out of my price range or didnt want....Will go back in the future for another vehicle for sure!

La
Review №52

I needed a car, I called Barrett Motors and my salesperson and team did all the work by the time I got there all I had to do was test drive and sign the paperwork! Honest and friendly service!

La
Review №53

This is our 3rd vehicle from Barrett Motors. Nothing wrong with the other sites but Sachse has always gone the extra step for us. Junior and the rest of the team work hard for their customers. This time Junior had us pre-approved and had a line of cars that met our needs ready a day before we got to visit the lot. As a family of 6 I’m know we will be back again soon.

We
Review №54

The people there are super helpful and super nice drove off with a car in about an hour will be buying all my cars from Barrett

Ha
Review №55

Thanks for Matt and the team for getting me set up! Highly recommend if anyone is looking to get a vehicle.

Qu
Review №56

These guys actually got me into the truck i really wanted with low miles and flexible loan terms. They were not pushy and i felt very comfortable doing business with them. These guys are on point. They even offer insurance at a fair price making everything in the buying process simple and painless. Plus they got me a lower interest rate than the other dealerships i visited, free oil changes for a year and free road side assistance. These guys will make it happen for you. I highly recommend you visit them before going to a dealership. Very satisfied customer.

Tr
Review №57

Great friendly people! Nice selection of vehicles.

Mi
Review №58

Me GF found a couple cars online she liked and even jumped through hoops to get approved and was told we got approved for the vehicle we wanted with a $500 down payment. We show up and they started crawfishing saying they wanted more money down and couldn’t sell us the vehicle we wanted even though they already said she was approved. It was a complete waste of time dealing with this car lot so don’t bother

Sa
Review №59

My husband and I went to several different dealerships before finding Barrett Motors and none of those places were willing to compromise with us on a vehicle. The customer service at Barrett was outstanding and the deal we received on our truck was even better! Thank you to Alan and Mike for helping us finance a the perfect truck for our growing family. You guys were awesome!

Ch
Review №60

My experience at Barrette Motors is always blessed this was not my first time buying a car from Barrette motors and it wont be my last I have told a couple of my co-workers that work with me about them and Manuela has also bought a car and love her experience as well thank you Barrette Motors for being honest, respectful, with lots of character and integrity may God bless your business and may you all have a blessed and prosperous end of year and New Year.

je
Review №61

Did app online, I was contacted the next day, worked on numbers. We left and Colton called us and said if we come back the next day we have a better deal. We went back worked a little longer on numbers and out the door with our new car. Top rated dealership ever

Ro
Review №62

Colton and Carlos were very helpful and definitely will recommend to others. Very happy

Ba
Review №63

Experience was great! Second vehicle bought. Will buy a third one from Barrett Motors when the time comes.

Di
Review №64

Barrett Motors was very helpful and fast acting when I reached out to them. I sent them the needed paperwork after working hours and the very next day I was called with good news of approval. With multiple vehicle options to choose from with my preferred payment options. I have highly recommended them to friends and family.

Sa
Review №65

Rudy was great as was the sales manager! Treated us like family and worked quickly to get my husband the truck he wanted. Truck runs great and is in wonderful condition!

Is
Review №66

Ronnie was super helpful through out the whole process my parents left very happy! Thank you Ronnie !

Jo
Review №67

Was a great experience Colton and the whole team did a great job getting me my truck

Na
Review №68

What a wonderful experience! First impressions will never be played out. Upon arrival we felt welcomed. We were greeted right away by Mr. Melvin. We felt very comfortable and not pressured to buy. Our credit is not so good, but Mr. Melvin and Josh worked it out. They have some great incentives that comes with the purchase. I would most definitely recommend this place. Thank you Mr. Melvin and Josh for your great Customer Service and Professionalism.

Mz
Review №69

I had an overall pleasant experience working with Barrett. They worked very hard on honoring every thing they said. They genuinely cared about taking care of me as a customer. I will definitely recommend others!

Br
Review №70

I was struggling to get a car and came to Barrett Motors and they put me in a car the same day! I love my car! Great people Great cars and I would recommend anyone to purchase a car here.

We
Review №71

I’ve known about this dealership for years and know some folks they’ve helped... Very nice, very friendly. A bit pricey, but good if you need help getting into a vehicle... Good selection,etc...

Yo
Review №72

Bob was such a big help. This place is awesome

Da
Review №73

Disagree poor service given to me.

Me
Review №74

I am beyond impressed with my experience today! Chris greeted me as if he’s known me a lifetime. He made me feel like I was in the right place from the very minute I was on the lot to the very end of the deal. He is so kind and intuitive- one of the best customer experiences ever. Between him and his sales manager Mike I felt like I was amongst people just like me. They went ABOVE & BEYOND what they had to so that I got in the vehicle I wanted. They worked diligently to take care of me-all day then on top of it all in the end I received a lower rate and payment than initially discussed...seriously who does that?!? Chris and Mike both stayed an hour after to close so that we could get things finalized and get me driving tonight- all in great spirits too! Barrett Motors also offers a one year 12k mile warranty, nearly a year of FREE oil changes, FREE tire rotation as well as an in house repair team should anything unforeseen that isn’t covered under the warranty happen! Bottom line...I’m overly impressed with today. Thank you Chris and Mike I HIGHLY recommend Barrett Motors and personally recommend Chris and Mike ... Chris is now my forever car salesman 100%!!! I’m counting the COINCIDENCES and my blessings tonight! Thanks guys keep being AMAZING!! Namaste.

iv
Review №75

Poor customer service been having issue with the car that were supposed to be covered and had to pay out of pocketThe people that sold me the car lied about certain aspects of the car and when confronted they denied and didn’t help with the situation, The manager at the financial office kept going in circles about what could be done and transferred me over to a representative that had no clue what was going on. Over all I’m still having issues with them and it’s been a year now

Al
Review №76

I mean... Where should I start?? The help that Fransisco & Carlos gave me was unexplainable! I really loved the great service and help they gave me. It was my first time purchasing a vehicle so I was basically new to everything!! Carlos and Fransisco helped me with everything for me to be able to understand what I’m getting myself into and what kind of payments I will be doing. I was scared on my way to the dealership and they definitely helped get rid of that and exchanged it with excitement & happiness. Purchased my 1st car here and I highly recommend coming here if youre looking for just a used car with good milleage, and good service. Loved it here!

Jo
Review №77

Junior at the Sachce was great to work with! Great service!

Ta
Review №78

I went here to buy my first truck at 20 years old. Melvin was very helpful in helping me get this done with a consigner. He’s not a pushy salesman like the rest he’ll give you plenty of time to decide on your own. I highly recommend going here if you’re looking for a nice used vehicle. They will take care of you and get you out in just a few hours!. Thank you Melvin!!

Do
Review №79

Alan and Mike were a big help. We came in at 4:30 looking to trade in my Tahoe. We were driving off the lot at 7:00. These guys were super helpful. I cannot stress enough! Go see these guys if you need a vehicle!!!

Wh
Review №80

Nate was awesome! Made my car buying process very quick and easy!

Re
Review №81

My experience was Great. You guys worked with what I had and my credit. I love my truck.. Thank you

Zs
Review №82

Our experience with Barrett Motors was great! Our salesman Mr.Melvin was very friendly, helpful, patient, and understanding. He made sure to get us into something we wanted within our budget. The guy who went over our signing paperwork was friendly as well and very informative. Would recommend to anyone looking to buy a car!

S
Review №83

We just bought a new to us vehicle from Ronnie and Josh at the garland location. We didn’t think we would get approved and we did! We picked up our car in Greenville from sally and Carlos. This was by far the best customer service we have ever received from a dealership. I highly recommend them. You cannot go wrong by walking in their doors.

Sa
Review №84

I am so happy with my car and the experience was amazing.They helped us with all questions we had and were extremely nice throughout the whole experience.Thank you Barrett Motors we couldnt be happier.The Owens family 😊❤

Te
Review №85

I went to Barrett motors in hopes to find my truck i wanted for so long. Not only did i find it but i now have it thanks to Barrett motors. I dont think i ever felt so at home. Everyone was awesome in helping me get my dream truck. Service was outstanding and the hospitality was amazing. It was closing time and they didnt rush the process to get me the truck. It was about me and they made it feel that way. Thank you all so very much. Im so happy with my new baby. God bless you.

An
Review №86

Just bought our 7th car from them. Great customer service and drive away with what we are looking for.

Ka
Review №87

I had such a great experience! They where so helpful and worked hard to get me in my new ford truck. I am so thrilled to be part of the Barrett Motors family. Such a great staff!!! A BIG THANK YOU to Chris and Mike!!

Ca
Review №88

Our youngest son just became part of the Barrett Motors family! We want extend our greatest gratitude, as well as my son, to Bob and Carlos in working with him to purchase his very first car alone. They are the greatest and best customer service we have received today! We highly recommend them and will keep them for future purchases. Great people! Cars are very clean and nice! God bless

K
Review №89

Junior was a great salesman he was helpful knowledgeable and very attentive. We were returning customers and we told him what we wanted to do and he got things started! Jim has great customer service skills and really helped us close a deal we could really walk away as happy returning customers! Please check them out and let Barrett Motors put you into a vehicle today!

Br
Review №90

Ive bought 2 trucks from Barrett motors. Both times I was in and in an hour or less. They have very nice dependable vehicles and gives you a free 12 month or 12000 mile warranty which ever comes first plus free road side service. I would recommend anyone with credit challenges to Barrett motors. Theyve always treated me right.

Da
Review №91

I came into to their office with the need of getting a new car. They made my experience with really enjoyable, relax and the professionalism from their employees were above great. They made me feel very welcome from the beginning to end when I walked out with the car I wanted. I would recommend anyone going there if they want that great experience.....

Ni
Review №92

This was the absolute best experience hands down no other place I would go to get my car. KING JOSH IN GARLAND IS THE GOAT OF ALL SALEMEN. He got me approved with exactly what I wanted down to the color. Great payments and excellent customer service. And Ronnie was so fast with getting everything going the best customer service I ever had buying a car. Love them they made my day. Happy birthday to me.. go see KING JOSH AND RONNIE IN GARLAND I promise u will be happy.🥰🥰🥰🥰💪🏽💪🏽💯💯💯

Ti
Review №93

My experience was totally awesome, Melvin made my purchase so flawless and with such ease. I would recommend anyone to visit this dealership. Their kindness, courtesy and professionalism was off the charts!!!! And even though I might not see you guys in person, every time I make my payments online, I will be thinking of you

jo
Review №94

They help my family get into a vehicle with no problem and work with us with the payments this is a awesome staff people of understanding

Am
Review №95

I want to thank Dario for the excellent customer service! This was definitely a quick and pleasant experience. I truly believe that this car lot does exactly what it takes to keep consistent business. I am so happy with my new vehicle. And then the follow-up and consistently staying in contact. These guys even stayed after they were closed to wait on me. Where do you get that kind of service. I truly enjoyed this experience and I would recommend Barrett Motors in Garland to everyone I know!!!!

fe
Review №96

Me and my wife are both extremely happy with the team at Barrett motors in Sachse. Chis was so helpful and honest with us. We told him we were already frustrated, because we had already gone through the application process at another place. He assure us he would get us something we would like with the down payment and monthly payments we were wanting. THANK YOU CHRIS.

Co
Review №97

Barrett motors is beyond amazing while helping you buy a car. They make you feel like family and explain everything to you step by step and don’t leave you wondering what’s going on. Sally was beyond amazing she had such an amazing attitude and did not make you second guess being there. This will not be the last time I buy a car from here l can promise you that.

Ti
Review №98

I was so impressed with the customer service I received from Barrett Motors!!! Sally and Josh are the best!!!! Theyre very upfront and honest and the vehicles are quality vehicles youre not going to find no junk at Barrett Motors please go check them out, you wont be disappointed!!!

Pe
Review №99

My experience at Barrett motors was an amazing experience, they work with you and get you approved fast with a low down payment ! Me and my fiancé have had stressful dealings with car dealerships and them ripping us off but these people here were great business people and very friendly !!

Se
Review №100

Josue in Sachse was able to help me get my ideal truck. Look at the reviews, theres a reason why this place is highly recommended!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2300 Lakeview Pkwy, Rowlett, TX 75088, United States
  • Site:http://barrettmotors.com/
  • Phone:+1 972-475-1366
Categories
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations