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italmoda Furniture Store
32968 Woodward Ave, Royal Oak, MI 48073, United States
Comments
Fe
Review №1

I did not purchase any furniture from them due to there lack of customer service. I am fully aware that most places are short staffed and have low inventory, however, they didn’t try to get a sell from us. They just gave us brochures and pretty much sent us on our way. We definitely weren’t welcomed there. I don’t want to make an assumption but I’m guessing we didn’t look like the people they wanted to service.

Su
Review №2

Nida is a sweetheart! She met with me on weekends and on short notice. I greatly appreciate all her help! She worked with my budget and her taste in colors is amazing. We are so happy with the outcome! Thank you Nida!!

Sa
Review №3

Bill and Nida helped with the interior design of my dental office, and the result was perfect. From furniture, to art work, to custom blinds, to custom cabinets and countertops, they have built a team of professionals that can do it all. Nida was also there throughout the whole 7 month process. Thanks Italmoda

E
Review №4

VERY BAD CUSTOMER SERVICE, UNNECESSARY HASSLE! My biggest regret now is not reading the previous bad reviews stating to NOT do business with Italmoda. From the day I ordered it took about 13 months to receive all of my furniture, with issues in between. The owner does not return phone calls, most times no one picked up at the store either. Completely unexpected, disreputable, and unethical from what is considered a high end store. During the 13 month process I have sent messages consistently asking about my furniture, no clear response if I even get a response. At one point I sent a message to owner stating I will dispute the credit card charge, still no response. If you do not want to feel cheated and robbed, do not do business with Italmoda. Her employee completely disrespectful as well. VERY DISAPPOINTED!

No
Review №5

I just received my beautiful bed room set and dining room table and chairs. Worth the wait and quality. Nida put together my house exactly to my vision, Im looking forward to finishing my whole house and office.

94
Review №6

I love my new living room furniture. Thanks for your help Nida! It was such a pleasure working with you.

M
Review №7

Recently purchased an AMAZING Table. The quality is Awesome and unmatched with Great Customer Service. Italmoda has very great Hospitality, Bill and Marsela make it a very enjoyable experience to do business with. The pieces are one of a kind and are truly Italian from Italy, so with patience the wait is well worth it! Will do business again.

Ja
Review №8

DESIGN FORWARD FURNISHINGS + OUTSTANDING CUSTOMER SERVICE. Bill and his team have helped us find a number of interesting pieces for our home. Theyve also been outstanding with installation and assembly, but most noticeably when we had a product issue, past warranty...they more than made good for us. Very Impressed.

An
Review №9

This is a great place to shop for one of a kind Italian furniture. The owner is great with customers and always pleasant to do business with. I highly recommend this furniture store best in class....love my new furniture.

Re
Review №10

Ordered AND PAID FOR custom furniture over 9 months ago - still have not received the furniture. Owner will not return phone calls. People lie when they answer the phone to hide the owner. At this point, they have stolen our money. Do NOT shop here. Do NOT trust them.This is a SCAM

Je
Review №11

Love love love the selection of lines they have, the new owner Nida helped me much she was great to work with.

ji
Review №12

This store is amazing. Before I moved to Michigan I had no decorating skills at all. I heard about this place from a friend, so I went to check out it. I ended up buying a sofa and dining set . I got my furniture sooner than the time frame they gave me. Which made me very happy cause my parents came to visit that weekend. I will shop at this store again The staff was nice and helpful.

Ti
Review №13

I ordered a $4000 bed over nine months ago and still have not received it. They wont return my calls. Do not shop thereThere is no miscommunication. I called that number and left a message that day and still no call back. Shame on you that court is the only way to get my money back. Worst place and people EVER!

Vi
Review №14

The new owner Nida is amazing, she helped so much!

Pe
Review №15

We had to replace all the furniture in our home due to a fire and are working with several stores in the area. Bill and his staff at Italmoda went out of their way to be helpful to us. Sharon even came to our house to advise on lighting. Today we received delivery on our Dining Room Table, Chairs and Buffet along with another Nook Table and Chairs and a Leather Love Seat. The delivery was very professional, unlike what we experienced with another store in the area recently. Bill even called to ask how we liked our new furniture. He has loads of books to order from as well as a very attractive show room. For this quality contemporary furniture, of which many are imported, he worked with us on the pricing and gave us a good deal. Thanks Bill, Sharon and Aimee!

Ba
Review №16

Not good experience. Owner didn’t follow thru with promises. Would not suggest purchasing from them. Go someplace reputable.

Da
Review №17

My family and I have been purchasing from Italmoda for over a decade now. Bill and his staff do a great job listening to our needs, and then coming up with several options that are in line with what were looking for (as far as style and price). Their prices are very reasonable, though keep in mind most items are not in stock and need to be ordered - so count on a few weeks of transport time based on the item.Overall, Italmoda is my #1 source for modern home furnishing (indoor, outdoor) in MI.

Mi
Review №18

Italmoda provides a very high end and personalized buying experience above and beyond what is offered in even a normal high end furniture store (DWR for example). The owner of the store is always around, and happy to sit with an espresso and discuss what pieces best work in your home or office. He has a truly massive selection of furniture he is able to obtain at very reasonable prices and its always better to support local businesses than big chains anyways. A+ for Italmoda!-MP

El
Review №19

The Most Amazing Selection of €uropean Furniture ~ From Cartel to Barcelona & Much more.... Thanks for taking Great care of my Family in from Chicago ~ MerciBeaucoup Bill!

Ha
Review №20

A few years ago my husband and I ordered furniture from Bill. That was just the beginning of our nightmare. We lost money and quite a bit of it. Now I see he is in business again. With the money he gained from many customer losses. These people are crooks.

Li
Review №21

Best place to shop love this place bill will make sure you have the best in your home only place i will ever go

Ta
Review №22

Bill was great. Furniture is amazing!

Ju
Review №23

Are they still in business? been calling all week and goes straight to voice mail with no space to leave msg...

Ku
Review №24

Please DO NOT support this business. They don’t pay their vendors so I certainly wouldn’t trust them as a consumer.

Ke
Review №25

Horrible customer service and never buying at Italmoda again!I bought bedroom furniture and it took longer than expected to arrive (5-6 weeks). Once it arrived and the bed was assembled two screws would not fit. The assembly person first lied about fixing it, but when I checked no screws were put in. I called the owner to get this fixed, but always the same response we will take care of it tomorrow. After two weeks of waiting, I told him that I will pick up the screws and fix it myself. First time I drove back to pick up the screws they did not have the screws. Second time (three days later) the owner just gave me the wrong screws.Save money and time by ordering furniture anywhere else - worst experience I had.

Er
Review №26

Ital Moda #1 foniture store on Michigan !!

le
Review №27

Owner is very dishonest.

zo
Review №28

Dont like their furniture.

Ja
Review №29

Fantastic designs

Information
29 Comments
3.9 Rating
  • Address:32968 Woodward Ave, Royal Oak, MI 48073, United States
  • Site:https://italmoda.us/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 248-549-1221
Categories
  • Furniture store
  • Bedroom furniture store
  • Interior designer
  • Office furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Credit cards:Yes
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