user
Advance Auto Parts
11468 Okeechobee Blvd, Royal Palm Beach, FL 33411, United States
Appearance
Advance Auto Parts
Comments
Ad
Review №1

I have been going here for years and will continue to. They are always friendly and clean and respectful. Great prices and staff

Ne
Review №2

The staff is very helpful and polite. Its nice having this store close to home.

Da
Review №3

The young lady who assisted me today purchasing a battery for.my 2013 Ram was superb!! She noticed my military ID as I retrieved my credit card and gave me a military discouwithout my asking. She also offered me a better battery with a longer warranty. I would never had know about either if purchased online. She saved me over 40 bucks! I have a new favorite place to purchase all automotive products for my seven cars! Im almost deaf and She was so considerate and accommodating to my needs. Wish I got her name in Royal Palm Beach.

Cl
Review №4

Great experience had my stuff no problems very happy

Sh
Review №5

The Advanced Auto parts sold us a non functional alternator. My husband and I made three trips to the store dealing with it.

Le
Review №6

Young lady working there very helpful and knowledgeable

St
Review №7

Casey and Joe were amazing. They helped me find the right part for my grandmothers car in just a few minutes!!! They were very fast, efficient, and kind. Amazing customer service! Very nice and funny gentlemen!!! Will be returning for all my auto parts to this location!!! Thanks Guys!!! 👍

Ja
Review №8

Very knowledgeable staff and great customer service.

Wi
Review №9

Excellent customer service as always

Ri
Review №10

Answer the phone immediately quick prompt and polite and he had the part of needed I tried the store over on Southern dont waste your time there a joke I got put on a turtle hold twice and hung up on not from this store this is a great store the one on Southern dont bother going there

Bo
Review №11

Casey was great to work with. He installed my battery which would have been difficult for me to do. I really appreciate the job that was done.

Ed
Review №12

Better than most other parts houses. Still have to special order too much!

Ma
Review №13

The clerk just pointed me in a general direction, but offered no additional help. Not what Im used to getting from other Advance Auto. The clerk at the register was chatting with another customer about cars and engines they rebuilt over the years and trying to ring me up at the same time. Really was not in the mood for fishing stories. He did give me the military discount.

Wi
Review №14

The team here is always exceptional

Gm
Review №15

Not bad

Ja
Review №16

Just left and couldn’t be happier. I purchased wiper blades today and went to get my oil changed. The oil change place offered to change my wipers for free. They then told me I purchased the wrong blades. Went back to advance and Jill was so sweet to prove them wrong. She even came out and put them in my car for me. I had purchased the correct ones after all. Thank you Jill!!!

Er
Review №17

Good friendly staff great prices

Gr
Review №18

I purchased a battery from this store that went dead within the warranty period but could not find the receipt. Stan took the time to find my proof of purchase even when my account was not populating correctly and got my exchange done without a problem. The battery on my car is a particular pain to replace but Stan and I knocked the repair out in the parking lot without a problem to get me going again. Top-notch service and professionalism.

Da
Review №19

Quick and easy to get to, always well stocked, and helpful staff.

Ma
Review №20

I have a gripe! I looked up where to find the closest, cheapest auto store for something we needed unexpected & immediately. I found Advanced Auto Parts & at the top of the web ad..it stated 24% off with code A21. I was thrilled...close & a coupon, WHOOPEEE. I get there, go in, but the product & checking out & told the clerk my coupon code. The clerk looked at me like I had Bubonic Plague!!! I have no place in the system that I can use that code...its for on-line only. Well hell if it said that I would have bought it on line when I looked it up to begin with. This store itself does not deserve a 3 star but it was a compromise because whoever implements policy only deserves 1 star!!! This is the kind of selling that really gets my goat (no offense to goats) Im a pretty fair reviewer but based on this kind of advertising, I will look for a different parts store in the future!

Ed
Review №21

Great customer service by Chris and the other gentlemen there today in the morning, keep it up guys and thank you.

Ki
Review №22

Didnt have what I needed but they were friendly.

Ke
Review №23

Vary knolagabale about parts

T
Review №24

Stan is amazing, he replaced my battery and couldn’t have been more of a gentleman

Ly
Review №25

Awesome people there to help with all your auto needs. Stan was extremely helpful tonight, replacing my battery and it was not easy!

Ma
Review №26

Helpful employees made getting the part I needed very easy.

Ju
Review №27

The staff are friendly and knowledgeable. The store is stocked and organized well.

Mi
Review №28

Has always had what I needed at a reasonable price. The staff is friendly and helpful.

Ch
Review №29

Best price on parts I needed. Hood service

M
Review №30

If Advance doesnt have what one needs, right there in stock, they will order it upon purchase payment. With a reliable warranty!Not the same as Autozone or Napa!If it is not in their parts catalogue, one may have to consider a dealership or a recycler.

St
Review №31

Always friendly & knowledgeable about their products! The last time I was there they went out of there way to help me find what I was looking for!

Br
Review №32

What a scam. They conveniently cant locate my information when I purchased a battery from them that now needs to be replaced under warranty. Everyone here is rude too. Autozone is just down the street. Shop elsewhere

Ka
Review №33

Very helpful and kind. Helped me find the correct battery and change it within minutes.

PE
Review №34

Stan was very helpfull and professional assisting us. In and out quickly with his help.Found all I needed in this trip.

Al
Review №35

Customer service has improved greatly and they really do try to help. Some people are impatient when going in to get things but they only have so many hands. Its a good place, better than NAPA down the street.

Le
Review №36

Friendly people working here!

Ti
Review №37

Friendly and helpful

Ha
Review №38

This is my Goto place for parts for repairs on my vehicles :) Very helpful in replacing my battery. Installed the battery for me for no extra charge !

De
Review №39

No knowledge of parts. Went to get a bulb told me i need dealer. Went to AutoZone got it. Good people there sometimes

Wi
Review №40

Always a pleasure to visit and have right answers to questions

Br
Review №41

Friendly service. The employee that attended us was very professional and helpful.

Na
Review №42

I was looking for a windshield repair kit I saw on an awesomely helpful YouTube video that had nearly 9.2 million views suspecting they would have it. I need something with a lot of girth which would fix a 16 in crack and bullseye on my Toyota Highlander 2006 windshield, but was however disappointed that they didnt have more of a variety or muchless quantity to offer besides 2 kits with much smaller resin cartridges which was too little for what I needed. Neither had very good reviews online, one priced at $16 & the other $19. Although I didnt get what I came for, the employees were very pleasant. Stan was extremely knowledgable & expedited my search for the right materials in preparation for my upcoming oil change. Very reasonable price for a kit including the filter and 5 quarts of synthetic oil.

Da
Review №43

Quick and easy. Knowledgeable staff.

Ri
Review №44

Stan was super friendly -- great service! Replaced the battery for me (something they always do here) and had a great football conversation as a bonus.

Ry
Review №45

This location really sucks! The service is awful. If they sell you a battery that dies even before you put it in the car, they will not refund you because they charge the battery and say it is a good battery and there is nothing they can do. Jose the assistant manager is the worst. Ive switched to pep boys and get great service. If youre looking for good service dont even bother going here.

Ch
Review №46

I love Advanced Auto I just believe they need to get more. In stock

Sl
Review №47

Unhelpful.

Na
Review №48

Friendly Service!!!

Ca
Review №49

AssocKates here were not so knowledgeable or willing to research parts.

Fe
Review №50

Always a pleasure, staff is great, store is stocked nice and neat!!!

Mi
Review №51

I have been shopping here for years. They answer my questions and stand behind their products.

Ma
Review №52

Always seem to have what I need and in and out quickly.

Br
Review №53

They had everything I need to complete my install at a fair price

Ru
Review №54

The staff here was great. One female in particular impressed me with her knowledge of auto parts and diagnostics.

Sc
Review №55

Great service and fair price. Sales person even installed my car battery for free because he was not busy.

D
Review №56

Got what I needed, in and out quickly. I have been going here for a few years

Xa
Review №57

Very helpful staff and quick with my car battery. 👍

Br
Review №58

Good prices. Pleasant sales assistants.

br
Review №59

They dont have a lot of knowledge when it comes to vehicle. If the computer doesnt tell them they dont know

Lu
Review №60

Small store but thw staff their is nice.

Ca
Review №61

Nice ppl that work there and they will order things as well!

Ma
Review №62

Great prices and service.

Je
Review №63

They always have my parts

Ja
Review №64

A great neighborhood auto parts store.

Wa
Review №65

Good deal no bad service is ok

Se
Review №66

Twice I came here before 855 pm. They close their doors early...as per store hours...they are open til nine... pretty bad.

S
Review №67

Great service and price

Pe
Review №68

I hate Advance Auto Parts. Go to OReillys

Br
Review №69

They no longer take opened packages even if you just baught it 2 minutes ago didnt even leave the store and realized its the wrong fuses I will never come here again Ill start shopping at ORaileys

Ga
Review №70

Went to get my alternator tested and machine was not working, this is the second time i go in there and get the same answer.

Co
Review №71

We find many parts there. You can take the old oil from your oil change to them

Ja
Review №72

Good customer service

Jo
Review №73

I love working for them

Jo
Review №74

Prices have gone way up on batteries. SHEESH!!!

ro
Review №75

Outstanding service

Je
Review №76

I really have to plan about 30-40 minutes out of my day each time I go here.... extremely slow service, the woman working there couldnt give a hoot whether she had what i needed or not... claimed my light bulb was a special order I then walked the aisle and found it myself.

Jh
Review №77

Good attention and low prices

Da
Review №78

Manager with terrible cust. Service

cl
Review №79

Very helpfull and friendly

Ea
Review №80

Always professional and willing to help

Ri
Review №81

The prices are 20%-40% higher on fluids and oils than in Walmart, car parts costs are 50%-70% higher than on eBay.

Ke
Review №82

Great prices on gear for automotives

Lo
Review №83

Friendly and acknowledgeable customer service

Gu
Review №84

Very helpful courtous and knowledgeable

MI
Review №85

Get the parts you need at the prices you dont like...

Fl
Review №86

Service here is OK. They usually have everything you need for your repairs.

E
Review №87

Never have what Im looking for

Jo
Review №88

Lady that works here is very rude avoid her

Ma
Review №89

Really great customer service

Ba
Review №90

Had everything I expected plus a part or two I was surprised about for my 24 y.o. car.

Sh
Review №91

Staff is always helpful.

Ni
Review №92

Very knowledgeable and helpful

Gr
Review №93

Friendly and curteous staff

Jo
Review №94

Spent a ton of time calling 2 locations with no answer. Terrible customer service

ga
Review №95

A/C works again, yeah

Me
Review №96

Very helpful staff

Ke
Review №97

Great place for parts

Sp
Review №98

Helpful staff

Cr
Review №99

BEST AUTO SUPPLY

Ja
Review №100

Awesome and very helpful

Information
11 Photos
100 Comments
4.1 Rating
  • Address:11468 Okeechobee Blvd, Royal Palm Beach, FL 33411, United States
  • Site:https://stores.advanceautoparts.com/fl/royal-palm-beach/11468-okeechobee-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 561-790-4904
Categories
  • Auto parts store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations