I had to print then ship some thing. Staff was very friendly, accommodating, and patient. I would definitely recommend this UPS store in the future. Plus they’re printing prices are very inexpensive. They also offer photo services, print on metal and canvas.

Wow, blown away by the service.We live in Jacksonville north Fl, I won a auction close to this location. These folks picked up the item packed and shipped it the same day and received it less than 24hrs later.Truly amazing service.I wish other companies had theProfessionalism and service as thisLocation.We would highly recommend this store.Dont mess with the rest, ship with the best. A+++++

I had to get something notarized and the staff at this location helped me out. The staff at this location Incredibly nice and helpful. They even had me double check to make sure I grabbed my ID before walking out. A very pleasant experience.

*My Reply to the response to my review below. *I have had my mailbox with this location for over a year and generally the customer service has been good. For the first time recently had to overnight a package and was told it would be there by noon (which was imperative). I of course paid a hefty fee for that. When the package arrived 2 hours later, I was told that no refund would be given for the portion that I paid to make sure that it got there by noon. The corporate office would also not give a partial refund. This is poor customer service and I basically paid extra money for something I never received. Very disappointing.REPLY: The stores representative made it sound like there was no use in getting the manager and that is why I called corporate. ALL of this could have been avoided if we were told UPFRONT that there was no Guarantee and that we would absolutely not be refunded if it didnt get there in time ***I hope you will start doing this now as a result of my review****. Then I could have decided to send or not send. In my case I would have actually driven the package or mailed it with some one else - it was that important.I no not have the ability to tarnish your store reputation - your store is responsible for that. If I have misrepresented what happened, please let me know and I am happy to fix my review. It is not my responsibility to know your store policies - those would need to be conveyed by store employees. An employee should have related them, gotten a manger etc etc. I am a customer not an employee or a do-gooder. I pay money for services. I am further disappointed by your response as the Owner. Unless rectified with good customer service, I will likely move my mail box when the contract is up. Very disappointing.

Do not do business here.It’s worth the drive to find another location.I paid over $700 to have two packages overnight and two return labels generated and shipped with said packages.The packages never arrived the following day as scheduled, so I called UPS Corporate and was told they were never picked up from the location in Royal Palm Beach. I lost business because of this (the return labels were intended to have items shipped back which were not, due to their mishap) and the store has accepted no responsibility.I received a call from a woman at the store who was very rude and condescending while trying to clear her name, and the name of their store.I’m more inclined to believe their corporate office in telling me the package was never picked up in time, as all packages are scanned upon pickup and this one was not.Do not do not do not give this location your business. If you have an issue, they are totally unwilling to accept responsibility.

This UPS store is truly the best. I’ve been to a few different locations and this one is my favorite. The manger and the staff are always so friendly and ready to help. Thank you for being so bright and uplifting in such a dark time.

Excellent service!

I always return Amazon stuff here. They are super helpful. Returned a package without box and printer being unprepared and was able to bag and tag it for $2.

I go to this store often and my experience has always been great the staff are amazing and always very helpful & friendly!! 5 stars from me

The Royal Palm Beach UPS Store always has Great and Super service. I have been there several times and have always gotten quick and valuable service.Go there not just for their Shipping services but also their Notary Services, Copying and Mailboxes too.

I was renting a mailbox from here for over a year. Then the Covid-19 came through in March and I wasnt able to make it to the store to pay or return the keys. I received an email after the 1st month stating to come pickup mail. I was under the impression since I have not paid, my box was closed. Then early morning Tuesday i received a call from the store asking me if I was going to pay (Diana); I explained why I have not paid. They explained I could use their mail forwarding option. I went to the store to renew my 3 month box and after I paid. I realized I was being billed for back payment. I explained to Diana that I didnt realize I was being billed for the past three months. I was thinking I was renewing a new 3 months. So, I asked can we work something out? Diana offered no solution, so I asked for a refund. She expressed I couldnt get a refund, then she spoke to someone else and got the approval. Then after closing the box, I received an email stating if I wanted to renew the box, contact the store. I contacted the store Diana saidafter that you cannot renew the box. She seems bother about the lack of communication and understanding. Considering the Covid-19 its a Shame how rude and unhelpful she is. Just saying at this time, whats the big deal? It was a misunderstanding. I was not informed... I was being billed for the back three months. I was caught off guard... Why not just renew my box for the three months, as I was making the effort to move forward after I got the call. Since Ive had the box, I rarely get mail there anyway... it was an extra address, why make it such a big deal.. The paperwork says after 60 days your contract is terminated. I was shocked they were billing me for the past three months. What type of game is this? This store offers no forgiveness and surely not interested in helping certain people. As I read the reviews they help some very well. My experience was fantastic going there often, until I met The Diana... if Im wrong, maybe I misunderstood. But she wasnt willing to work anything out as most places like this work with each person on a case by case basis... Whats your problem? God bless you

Ive used their services(especially shipping) many times and have always been pleased, never disappointed. I (always) highly recommend them! The owner really pays attention to the details of his business.

I have always received great service from this location, even on the few occasions I arrived really close to closing time. I never felt as though I was being rushed out so everyone could go home. My packages arrived when I was told they would, with the exception of a few EARLY arrivals. I appreciate the great service!

Every person who works at this store is knowledgable, competent, efficient and eager to help. I go out of my way to go to Store 4096 bc the staff is extremely pleasant.I often tip to let them know their excellent customer service is appreciated listed.

Professional & helpful

Would not give me my package and did not try to help me. Don’t go use them!

All the staff in this store are friendly efficient and very helpful most of the needs I have with packaging, printing, etc, require expert help and the staff here are the nicest and the best!

When visiting my son with my husband, Id originally send extra things Id need, then mail them back. Always were helpful.

Amazing service, I had 4 packages to ship out without any clue as to what I needed and they helped me with everything. Cannot thank them enough for being so polite and helpful! I will 100% be back in the future!!!

Have had a great experience every time I’ve used this UpS store! Great dealing with everyone working there! TY!

Every time I need fingerprinting, copying or even signage, Joe and his UPS Royal Palm Beach team have been very helpful. They are always friendly and willing to go over and above to make sure their customers are happy.

Great Staff! This UPS Store far exceeds the Wellington stores in their fee structure and customer service. Ive been a customer for over 7 years and have never had a negative experience. No matter how busy the store is the wait time is nominal.

Always a pleasant experience when I have a shipping need, notary, have even ordered business cards. So much easier and shorter waits than the other stores of this type or Post Office!

The staff is friendly and helpful. Ive been going there for years and frequently see the owner assisting customers as well. I wont go anywhere else!

Always professional and I am in and out very quickly even though there is a line. Would recommendthis store location to everyone.

I exclusively use this store. Everyone is nice and helpful. They always greet and remember their customers.

Been going there forever!! Hassle free! Quick and easy! Great People!

Excellent service and friendly personnel. Their prices are good too.

Excellent service they always deliver on taking care of your logistical needs personal and for your business.

I love this UPS Store Tom and Brianna are such excellent salespeople. Always smiling and ready to help in any way they can.

Love the people here, the do whatever they have to in order to honor your commitments to your customers!

Fast, reliable service. Friendly courteous employees.

Very efficient, clean store with good supplies, cute greeting cards and a helpful knowledgeable staff.

I am reluctant to give this away. Fabulous place as an alternative to the USPS. Also fun place to shop.

Very pleasant staff and always quick and efficient service on faxing, ups shipping and copying. My go-to place for administrative jobs I cant do at home.

Have been using this store for years, always a pleasant experience.

Good quick service compared to previous experiences at other companys in the area. Employees seem competent with their jobs

The staff here is always helpful and very pleased! Love this place!

Very nice store & helpful employees. I will continue to give my business to them.

Service here is horrible! Janelle Alvarez the manager is very rude with a very nasty attitude. She is unwilling to help customers even when its their own employees mistake!

Total morons working here. If theres a 5 star review its not legitamate

Lost a $250 item also shipped another item that was damaged in transit and they didnt cover it through insurance. They like to blame the sender for packaging when I paid them an extra $50 to wrap the item. Horrible company.

My favorite UPS location. Great staff.

This store is always on point, I wouldnt trust anyone else including the USPS to send any mail or packages. Also handy for printing, notary and other services

Very friendly and helpful!

Always excellent service cant live without UPS

Good place to go for your mail

This new location next to winn-dixie has a different team or owner one of o the team today 08/07/21 morning, she was in bad mood even we said twice thank you she never replied, in additional shelook like she gave as a charity visiting her service I prefer go FedEx now than to feel bad at this office

Nasty store charged me to drop off a repaid amxon package

Unfortunately the service here is horrible. Janelle had an unnecessary attitude. I wont go there anymore.

Everyone there very helpful and courteous

Extremely friendly and knowledgeable staff.

Good, attentive service.

Good service every visit

Always friendly and efficient!

Don’t try to get anything notarized here. Apparently they only have 1 notary and she was not there in the middle of the day.

Great place for services.

Friendly staff

I’ve always had a good experience at this location. Friendly staff.

Staff is courteous and efficient

Great service

Clean and efficient

Good experience

I always try to be served by a Latina girl who works there. She is dark but because she is Dominican. She is wonderful. Friendly and helps you with all your doubts. The best place!