I truly enjoyed this place! The front and back people were very nice. I was in and out in no time but I also booked an appointment first thing in the morning. It usually takes about 2 hours and mine was done in about a hour and twenty minutes. The crack on my windshield was from one end to the other and difficult to see because it was right in my eye sight. Now! I can see everything and it looks crystal clear. Also the place itself was clean in the waiting area and there is also target really close if you dont want to sit and wait. I am so happy with the work they did.
October 13...I came here today to have my windshield fixed.Originally a couple weeks ago..I had my windshield replaced at tigris. They not only gave me the wrong size windshield...it was so poorly put in...air was coming through as I drove on the freeway.I brought my car this morning to Capital auto glass...and they were so wonderfully...not only could they not fix it...the entire windshield had to be replaced...The nice guy showed me how the gap was so big...it was the wrong size windshield...therefore it had to be replaced.I was not going back to Tigris...no way.So the man showed me the windshield and how it already has the rubber around it...already...I was amazed...How could Tigris mess my windshield up so bad then...see the pics.Every step of the way...Capital auto glass walked me through it...even when they took off my windshield...they showed me the rubber and how some parts were flat and other parts were mounds...it was absolutely horrible.I was so grateful for their kindness and the quality work they did.They even fix windows that dont roll up...side windows.Please if your deciding between capital auto glass and Tigris ..All you have to do is look at my pictures and read all the negative reviews of Tigris...they are true.The staff here were very kind and patient...and they took the time to show me and explain everything...it was awesome.If they are a little more...I bet they would price match to gain your business...you wont be disappointed.
Always incredible customer service. Never disappointed.
Thank you to the wonderful staff at the front desk who helped get me in & out with my windshield repair. Came in with no appointment for a chip in my windshield, and Tony fixed it so fast! Literally under 30 mins! Thank you for the outstanding service, Ill be back for any future windshield repairs!
I called and inquired about a new windshield on my 2018 Sante Fe. My deductible was $500, other auto glass companies were quoting me about the same price, with a little bit of a wait. Capital Auto Glass not only saved me money, but had an appointment time for me the next day that worked with my work schedule. The staff was friendly, they were punctual with time (both for the start of the appointment and how long it would take). They gave me instructions for immediate care (leave tape on, no car wash, etc). I would recommend them. Thanks for the new windshield. My only comment or concern is that their parking lot is small and can be tight. Park around the corner on the side street, it’s easier.
5/5 all the way through. I had to replace my car window quickly and not only did they find it and install it within the same day for a great price, they let me up to speed throughout the day. Great service and experience!
Great service and pricing. Would much rather go to a local place than the big chains especially when they can do it faster and cheaper! Will definitely be back for any and all future needs.
They replaced my windshield for almost less than half what safelite wanted which was $400. And dod a great job, friendly people working there and got it done quicker than expected.
High quality job for a low price.I called a competitor, Cascade Auto Glass, for a quote and they wanted to charge me almost $300 to replace the windshield of my 2013 Corolla. They had a Groupon available for $100 off so it would have been about $200.Capital did it for $177 and had me in and out in less than an hour.The front desk staff was also very kind.The only reason I’m giving three stars and not five was because almost none of the employees were wearing masks which at this point in time is rather unacceptable. At one point, the guy who had me sign paperwork was within inches of me, maskless.My mom has stage four lung cancer which means I am unable to see her when people around me aren’t being considerate and careful. The lack of consideration of this guy and whoever runs this establishment to not enforce something as simple as wearing masks is, in my personal opinion, irresponsible and selfish at best.
Absolutely great customer service. I got in to my appointment at 3pm and was out by 5pm as promised. The staff was extremely pleasant and professional and they are a lot less than some quotes I received. 😄🤑
Wow! I am so impressed with Capital Auto Glass. My power window quit which meant it was left open all night. Bit of a stressful situation. Capital fit me in to their busy schedule first thing on a Saturday morning. They quoted me a fair price and worked quickly. The repairs were completed in less than an hour and at a cost that was at least $100 less than other competitors. Great work. Professional. Courteous staff from start to finish. I would recommend them highly! Thank you Capital Auto Glass!
I needed my windshield replacement like asap. My insurance company referred me to a company that couldnt help me for a repair for2days later and much higher rate. Capital Auto Glass got me in and out within a couple of hours. Front desk clerk who processed me in very comforting and knowledgeable. I would highly recommend Capital Auto Glass.
I called this establishment to have a window replaced on my BMW. I spoke with lady named Alexis who was going to ordered the window and call me back. I did notice that she had me on hold but it was not her fault, she was the only one on phone servicing customers. She wanted me to call at one oclock but I called back at 2pm. Good thing glass was brought in but she forgot to call me due to being busy. I drove by and had my window replacement. To replace the window was about and hour. The staff is crew of people that are in tuned to the needs and services of the community and locals Lastly I went glasslite and was charged 369.00 on drivers side window. The price for left side passenger window was only 209.00. I would recommend this company for your car needs when it comes to glass windows and windshields.
I have used this place in the past but its not professionaly operated.Booked appointment online and it was confirmed. Showed up right on time waited 20 minutes only to be told that their was no appointment even though my phone clearly showed. No worries Ill come back next Saturday. I didnt even get a sorry. I used to work in a car shop I understand it gets busy. I Roll up today no parking spots available garage has cars piled up. Now heading to a new company for my future business needs and recommendations. Dont recommend.
WOW!!! Really NICE people!! Did a great job. Nice waiting room also. And prices are great!! Best I could find in town. I certainly do appreciate them and its so nice to find a place w integrity and high principles of service these days. I definently recommend them!!Christina
This is the ONLY place in sac to get your windshield and glass fixed. Tito and his team are polite professional and give you the best price. My windshield looks great and now I can drive around with confidence. Thank you guys!
This place is horrible. Their glass installers were intensely rude, mocking people, including someone of unable body, for their physical difficulties, and one of their staff came up to me to cough on me twice, telling me to take off my mask. Never again!!!
The next time your in the market for a new windshield, I suggest Capital Auto Glass. Local small business with fair prices, and a friendly staff. During these uncertain times, we need to do what we can to help our neighbors. Its been made pretty clear that the ones leading our country arent concerned with their survival, so its up to us to try to keep our communities intact.
Happy with results and customer service.
The lady at the front desk was so polite and helpful, costumer service was exceptional!! I am proud to say I will always give them my business.Give her a raise!!
Great place for window repair. Dont charge overly inflated prices and have great staff in the front and back. Id recommend anyone come here for their Auto Glass needs
Great service. Quick turnaround time!Thanks Capital Auto Glass.
This is fantastic! Reagan was awesome...and super helpful and professional. Highly recommend! Thank you!!!
Best In Town And Affordable Prices, Also Very Fast. Great Customer Service!
Great service and price! Their Covid-19 protocols are on point. I will definitely be back.
I had the best customer service of my life at Capital Auto Glass. I got a chip in my son’s Tesla windshield. I was so worried it would crack! They got me in right away and fixed the chip. I really appreciate the front desk staff’s wonderful spirt and vast knowledge. I will definitely refer them to all my friends.
Showed up a little late but great service
Great! Quality product at an affordable price! I have been a regular customer because I buy and sell cars that unfortunately do have cracked windshields. I have always been impressed and happy when they work on my cars!!
I had both my front door window motor fixed by them. They would roll down, but they wouldnt roll up. They were able to fix both of them.
They are SWEET & OFF the HOOK !GREAT Service and a REAL Quality job !!!
Fast and efficient what more could you ask for? Prices are pretty good as well.
Staff was very friendly and professional and they work hard to get you in and out and out as soon as possible and have good quality windows at a affordable price
I have taken my both vehicles to this place and they are the best.Excellent customer service.Great job.Affordable Windshield Glass.I have never had a return job to them.I would highly recommend this place for replacement windshields etc. The best in the area.Keep up the Great work. You have an Awesome Team as well.Thank you..Noma
Awesome! I will recommend them to everyone!
This place is great. Fast and friendly service. Always the best price when I call around. And, best of all, NEVER any hidden charges that you dont find out about until you show up. This is our go to place.
Got a car on the cheap that needed quite a bit of glass work and these guys really did a great job! They were communicative, respectful, prompt, and did an excellent job. The price was great, the quality of service was great, and the turnaround was great. Great all around! Ill be going to them for all of my glass needs from now on.
Didnt get a call back from them regarding driver side rear mirror since they said someone was gonna call back. I guess they didnt order the glass.
Their price was reasonable. I had an appointment scheduled. However they took around 1 hour and 30 minutes. I informed the front desk that my key car was already lose so they gotta be careful if they turn the car on. Very unprofessional!!! When I got the key back it was broke in two pieces and missing a button. I told the front desk and one person responded “it should be inside the car”. So they think it’s OK to brake and damage your personal items and just give you the pieces back!!! No even an apology about what happened when they even saw my key at beginning was fine. Everything was going ok until this happened. After my visit with them it took me $165 to replace my key on the same day. No coming back to this place.
Quick and inexpensive, and the job came out nice. Good looking, clean shop that got the job done in just two hours. Great experience overall.
The ladies at the front desk were so welcoming and professional! Definitely coming here and recommending to anyone who needs glass repair! Thanks so much, I was in and out before I knew it! Great job Tony!! Thanks Leticia, Raven (maybe Regan)-Sorry and Alexis!! I am one happy customer!
Great knowledgeable and friendly
Good place fast service saved me having to buy a new windshield ...
Great service flexible.
Brought my car in to get the cracked window replaced. Courteous Customer service and good price!
I am a returning customer to have a windshield replaced: first time was for a sedan, and this time an SUV. Both prices were VERY reasonable and competitive. Both times theyve had the part in stock and scheduled an appointment within a short time around time. When I called they were quite busy, but they gave a quote fairly quickly. The quote matched what I was charge. I am still impressed with this place and will continue to recommend it to my friends and family.
Friendly staff, great price and great work. When I called they were very helpful and answered all my questions. The person over The was also very nice. Talking with the installers at the shop, they were very nice as well. no problems a week after the installation. I give five stars for the service, cleanliness of their office, patient installers and the honesty of the people handling the calls.
This place was friendly and efficient. My windshield only took 2 hours to be replaced and the price was right. Anytime I need a new room Shield this is the first place Im going to!!!!!
My first visit last year, my personal car windshield needed replacing, the great customer service got me to come back today when my company car windshield needed replacing. I was not disappointed. The wonderful customer service begins when you call. The 2 gals in the office are friendly, polite and extremely professional. Once there, I my car taken immediately for service. The tech took extra time to explain the details, the risk of a sensor that may need calibration after the install and even took time for some friendly chatting. Very customer friendly! 5 stars is not enough, Capitol Auto Glass will get my business every time. No doubt! Highly recommend!!
Super affordable! I called a different location to get my windshield fixed got a quote. Decided to call Capital Auto Glass (my mom recommended me to come here) my quote was half the price and same day repair! Super fast, took about 2hrs but it was worth it.
Fast friendly service, great price, Ive used them before and will use them again!
Got my whole windshield replaced for a great price and little to no time at all
Excellent customer service. Competitive price. Also they did a good job.
Excellent and fast service. Highly recommend.
They were super busy, so wait times were long, but they did a good job and were starting late to make sure all the work was done. The staff was really nice as well as competent.
I’ve had auto glass replaced by Cap City Auto Glass in three cars. They were by far the lowest price for each and their quality was good. My son’s windshield just cracked and we will be back to Cap City Auto Glass. Good service, great price. Why go anywhere else.
From the people I spoke with at first all the way through to the finish I had the best service I have had in years.
This establishment is PHENOMENAL! Let me start by saying Same Day Service and Part Availability Everyone else I called had to order the glass for my Volvo..this shop had it in stock! Ms Reagan who answered my initial call made it so easy for me- she found out I had windshield replacement coverage and told me to come on down she knew exactly what to do and would take care of me! She was right the staff were so friendly and comical from the front desk to the repair guys they had a sense of humor and kept me smiling the entire time. I have to give a special thank you to Kelly who went over and above her knowledge of the insurance business and follow-up was great. She made me aware of other benefits I was not aware of (Lord knows I pay enough for insurance and should take advantage of all of my perks). She and Leticia followed up with the insurance company for several days..even after their work was complete. They even got me set up with a tinting company to get my car back to its original condition and followed up to ensure they were in contact with me! Talk about end to end service and one stop service! I could go on but time to get back to work. THANK YOU CAPITAL AUTO GLASS!! You are now locked into my phone and memory I will refer everyone I know to you!
Amazing job. Nice and friendly staffWill be a wait for repair not unusual though. Overall very satisfied. Price you cant beat.
Very professional, super fast, excellent efficient and Alexis the office girl was wonderful.I would suggest anyone take their vehicle there to get a window and of any kind. Sincerely Christine Randone Harrell.Thanks again for all your help in me my most desperate time of need.
Requested a windshield replacement quote and received an estimate within a couple of hours. I was able to schedule an appointment and my car was done within two hours. Very friendly staff and the replacement was affordable.
Had the windshield in our Ford Escape placed. Was able to get in the next day and they had it done early. Was a reasonable price and so far it looks good.
Anytime anything window related happens to my car. I call this place and get the best service.
I live their staff. Very nice and professional. Also affordable!!!
Love the service here way too much!I came in for my vent glass replacement. The cashiers in the front and their mechanics are also very helpful and friendly.I called but I walked in a little bit later than the scheduled appointment. However, its done around an hour and I think thats pretty good.Great price as well. I called other places and this place offers the best price!Highly recommended
Have gone here several times which means Ive had multiple good experiences. Reasonable prices, solid workmanship and friendly, pleasant staff. I highly recommend!!
They had the best price for me when I needed to replace my car window. It was smashed into with glass everywhere inside the car. They ended up vacuuming all the glass for so I didnt have to worry about it later. I had a crack in my windshield so I decided to get both windows done at the same time and the price was still cheaper than their competitors price for just the one window. I recommend this place. Parking lot is pretty impossible but youll find somewhere eventually
Awesome price
So I took my sons 94 Toyota Camry in today for a new front windshield. Leticia helped me. I was very impressed with her. So sweet and professional. I felt very comfortable leaving my sons car there. It was all manufactured and stock. So this iscthe first thing that happened to his car since his grandpa gave it to him. Thank you so much. I will being coming back and referring my friends there.
Excellent service, great price for the job needed. And fast too! I would use capital city auto glass again if needed.
Overall great service from the interactions over the phone to when the tech came out to replace the windshield! I called on Monday for a quote and then received a call on Tuesday with both quotes. I was quoted over $150 less than other places. They were even able to come to my work and replace it next day. Will definitely use them for any future needs!
This place is far and away better than the alternative. Certain mobile glass repair places will charge you double the price to wait a few days, and even then you might not be able to travel to youNot so at this place. Theyll charge reasonable prices, and can squeeze you in the same day someone smashes your window in. Great service, great quality of work. Im definitely coming back the next time someone steals from my car.
Great serving6 and prices. Ill go here again!
Quick service, very reasonably priced, and friendly staff.
Great service and the price was perfect.
So I found this place on Google in first time ever find a new windshield they gave me a quote over the phone for 178 out the door they install it and everything that was the cheapest place I can find in my neighborhood Tupac are there in the lady at the front desk or so helpful polite real pleasant experience I have had my car done under 2 hours call me to come pick it up I would definitely go back to them for any kind of auto glass repairs I needed really good local business I would recommend it
Had a wonderful experience and great results! Friendly staff and reasonably priced. Definite recommendation if your insurance deductible is too high or it’s not covered.
Brought my Subaru Crosstrek in for a new vent glass. The shop was a bit short-staffed, but they did their best to get the job done professionally and promptly. Front desk staffs are friendly too, great people. I am very happy with my new glass. If you need your car glass replaced, I will recommend Capital Auto Glass without any hesitation.
Excellent service! Friendly and efficient staff. Best price I could find in the area for a side window. Work was done in under an hour, and they were able to straighten my window frame that was damaged when my car was broken into. Would definitely recommend.
Made an appointment for 4:00 and was told it would take 2 hrs, they got me checked in on time and even finished the work 15 minutes early. Pricing was very economical. Would recommend to anyone.
Called the morning after my car was broken into. Spoke to Rachel, her friendliness and customer service was better than any other place I called. The price was very inexpensive too. When I arrived they took care of me immediately and I was out pretty quick. All of the staff was polite and attentive, so I bought them Starbucks before I left. Highly recommend this place. Also, I’m a real person, not hired to write this review, so yeah, go here!
My first time going here, I had an issue with the passenger door on my BMW X5. I was told by another glass company that it needed parts inside and would cost about $350. I came by Capital Auto glass for the repair, and when he inspected it, he said it wasnt an internal problem. He did some basic stuff on the track of the window and it was fixed in about 10 minutes. To top it off, they didnt even charge me.So I was so impressed by the first experience, I took the BMW back to have the windshield replaced. It was a 1st class job and looked great. Used OEM glass from BMW (across the street) and was done in about 1.5 hours. When you find a good business, keep using them and make sure others know about them. I will always go to Capital Auto Glass, even though I live in Elk Grove and it is a long trip.
Got it done quick
Best price I was able to find in town. The ladies are very nice and super friendly. I would highly recommend this place. You wont regret it.
Drove from Stockton CA to get a great price service was great. Will refer friendd
Ive used capital glass several times. I trust them 100 %
WOW! Capital Auto Glass definitely has the best rates Ive seen in the area, and they are really fast too! I used them recently when someone smashed in my passenger side window, and they got it fixed same day. The waiting room was large and well air conditioned and comfortable, and the staff are super friendly and helpful. 100% recommend if you need a fix on your windows. I believe they also have a mobile service if you arent able to drive your car to them for whatever reason.
Three times I have required the services of this business - twice to have windshields replaced and once to have a chip in my windshield repaired. Each time, the employees of Capital Auto Glass have provided me with top-notch products and service at the most reasonable prices around! Never a leak or a problem. Leticia, Reagan and Rachel are professional, friendly, and they go above and beyond to provide a very pleasant customer service experience. They know what they are doing.Since they are doing everything right, I would not hesitate to give them my repeat business. I highly recommend Capital Auto Glass to anybody who needs a window replaced or repaired. Thanks Capital Auto Glass! Keep up the good work!
Very affordable place. Awesome service. Will recommend everyone.
Fixed windshield chips. Well done. Courteous service by the front desk and repairman.
I loved the customer service here. They took great care of my car and did a great job on replacing my windshield. Hopefully this will be my only replacement window but if not Im definitely going back here. Thank you for the awesome work
Great customer service and fast repair. It was a very nice experience due to the customer service.
This place took the Liberty of GLUEING my truck back togather. And then try to talk his way out of it Enough said.... STAY AWAY
Very good.Fast as she said. 2nd time coming for windshields .Cant beat the price anywhere.
My seal around my windshield was coming off and I called around trying to find the cheapest price. Their price was half the cost of the competitors and I was able to get a brand new windshield which the other places wouldnt do. They also had extremely nice and polite people working the front desks. I highly recommended checking this shop out.
It has been 3 days and calling them every day 3 times to know if they can fix my cars windshield, they tell me that they will call me but they never call me. I’m frustrated.
Needed tint removed from my vehicle. They did a great job and Samar (sp?) was great. She made me laugh a few times and her customer service was great!
Amazing experience. Went in with a chip from a rock thinking I’d just get a quote and was out within 30 mins with it fixed. They take insurance and we’re very helpful when it came to the directions on how to contact my insurance. Very happy!
The are very good customer service in the Desk
I rarely get service that exceeds my expectations but these guys dont mess around. They gave me a quote over the phone (much cheaper than I expected) and said be there at 10:00. I showed up on time and there was no wait. The lovely young lady at the front said it would be about an hour and a half. They finished in 65 minutes and charged me exactly what they quoted. They also cleaned and vacuumed the inside of my car.