Ive visited several lumber yards in the area and Berco Redwood is my favorite. They have lots of stock, different grades of wood, onsite mill, and hardware needed to complete just about any project. The place is clean, easy to access with enough parking.The absolute best part of Berco is their staff. Nick in particular. We had a project we were working on and Nick was super helpful with ideas, tips and the design. He was able to take our sketch and put together a parts list that included everything we needed. The best part is it included an estimate of cost. I could not be more happy about my experience.

I have used Berco & Berry lumbar multiple times now and their lumbar has always been straighter and better priced than most other yards.But the reason behind me wanting to give this review is their amazing service & customer care. I order some pressure treated 2x6’s for a deck projects. A couple weeks into my project I noticed there were some issues with the lumbar.I cannot emphasize enough how easy to work with, kind & caring they were with this issue. They offered replacement boards & hardware instantly and with no hassle.I will be a Berco customer for life after this experience. It is SO refreshing to see a company stand by their products and step up when something goes wrong.

Great place. The best prices the stuff was super friendly the loaded everything for us. I would not buy my stuff anywhere else except this place they have the best lumber

Sad to say that I had a really bad experience here. I purchased 35 fence pickets and when I went to get them loaded into my truck, I noticed that the top two boards were damaged (I have photos). I asked the loader to please put them aside, but he refused, saying you can’t “paw” through them. Taken aback, I said that each board was $9 and was he really going to make me take such an obviously bad board and the loader said yes. I said that I would rather just load the pickets myself and he moved to physically stand between the stack of boards and me. I said then I want my money back, and he said, ok go ahead. I told the clerk in the office that I didn’t need perfect wood but I didn’t want damaged wood and he was apologetic when he gave me a refund but didn’t try to make anything right. I’m a small business owner (much smaller business than Berco) and I prefer to give local businesses my money rather than big box chains in the hopes that people will do the same for my business. I also recognize that in the overall scheme of Berco’s business the few thousand dollars that I will be spending on home improvement this fall doesn’t amount to much, but the experience was frustrating and insulting. Imagine a butcher or someone at Corti Bros refusing to let a customer have the piece of meat they want or insisting a customer take damaged fruit if they want the rest of their order. It looks like Berco might have good product overall but really bad customer service will ruin it just about every time. I’m taking my money elsewhere. I won’t be back.

Rude, poor customer service. Called them up to ask about a product. Guy interrupted me to rudely tell me they did not have it in stock, sort of “I don’t have time or patience to deal with you” attitude. Also, it took me several trials to be able to speak to someone there. I called and was put on hold indefinitely several times. You’ll get better service at Home Depot or Lowe’s or some other store.

The staff in the lumber yard are incredibly helpful. Some of the pricing signs and lumber labels are missing, though, which makes planning and pricing a project difficult without an estimate from the sales desk. Until Ive decided on an exact design, I like to trade materials in and out from my project list until Ive made a decision. Without pricing information, it doesnt allow me to change my plans easily before ordering. I may be using them for projects in the future as their pricing seems fair, the lumber quality is excellent, and the yard staff are knowledgeable and helpful. The delivery charge is affordable, too. This time around, though, Im going to order front a yard that had pricing displayed more clearly.

Fast friendly service, just make sure you know what you need, measurements, qty, size, etc.

Its the place to go for deck and fencing materials. Nice displays to give you ideas for gates, pergolas etc. Best to call in your order for speed. I didnt and it took 1.5 hours from order time to loading and exit. Also, they load your wood so you get nice pieces mixed with some not so nice mixed in.

Met the owner Tim Berry great guyWent out of his way to accommodateMy neighbor and I to get our 1×6×6Redwood pickets for our backyardFence project .Great quality redwood thats whyTheyve been in business for yearsIf you need good redwood you goTo Berco

Selling wood with defects. I know its a shortage but come on too much for the asking price.

We were there and about 5 trucks or trailers were before us. We got our order and left with everything in about 30 minutes.Service was great.Lowes and Home Depot are out of our phone book.

The only place to go for quality wood for all things. The price is amazing and the quality is even better.

While I was waiting for the yard guy to pull my order at least 5 different yard employees asked if I have been helped. Super friendly. Found my favorite lumber yard.

Used berco for many years. Love all their wood and the customer satisfaction is just like family..

All went well. Quick friendly service, quality wood products at good prices.

Besides the staff being super punctual karizmatik and fun to talk to the supply house always has everything I need and always has it on time I greatly appreciate their service and quality of lumber

Hey Victor, gave me heads up on additional products that are available in house, and in addition, options for personal garden bed. Ill definitely be interested after getting my wifes opinion!

As always Berco Redwood is amazing. Great staff willing to help you out with all your projects big or small.

Lazy to fix their hours due to covid19. Public had to do it! Amounts to poor customer service. And every customer is processed FOREVER at all berco locations, this too amounts to CLEARLY poor customer service! So slow, its infuriating!ALWAYS slow, always! This is the darn truth!Goods are great, customer service is toilet, due to being slow

High quality work. Excellent job. They are the best in the world.THANK YOU!

Great selection, excellent service, delivery on timevery happy with all products purchased

Wow finally great customer service! Maggies the best!

Greatest customer service! Dave took his time with me even though they were well beyond closed, did not rush me in any way. He answered all of my questions, even the detailed ones. I was interested in their gates, amazing quality product and are very flexible with options. Definitely a place that I will be revisiting!

Bought 140 boards, 45 were completely broken/missing chunks/screwed off. Had to drive back, boards weren’t cut. Waited 30 min. Guy in the sales office looked at one board and said there wasn’t anything too wrong with it. Was able to get 45 new boards, 6 of the new ones were not good. Guy in the yard said I should buy higher quality boards. Absolutely will no return. Terrible product, terrible service.

Great customer service. Great prices. All your fencing and other lumber supplies at a convenient location. Thanks BERCO!

Got in and got out fast friendly service

My first time visiting this establishment. Very well maintained. The entire staff were very helpful and friendly.

First off my initial experience was great. The customer service was friendly and they helped me design my pergola project. They even delivered my order for free. Now I will say that some of the wood that was delivered was a little sub-standard, but one phone call to the store and Gabe had me all fixed up and new wood delivered in the same day. I myself have been in customer service for the last 15 years and its nice to finally see some places still care about taking care of their customers. Thanks again Gabe for great service and a great job fixing a bad order. I will definitely be back for my next projects needs.

This is what a lumber yard should be Berco Redwood takes customer service to a new level good quality locally owned business with hundreds of ideas to help you improve your home with redwood and decking products patio products planter boxes wonderful displays happy employees its hard to visualize what something will look like without having put my hands on it and at Bearco I can do all that and the staff is incredible I always feel well taken care of thank you Tim for taking such good care of Sacramento Iron Works and thank you from our customers who are always impressed with the quality and character of the redwood you provide

Best wood in town. They have done 3 decks and a beautiful gazebo over the years for me. All 4 perfect. And they show up on time.

This year alone I have installed more fences and gates than I have in my 40 year career as a home improvement contractor. Truth be told my south area warehouse is right next door to a large redwood supplier. Because of the outstanding service and quality material I always receive from Berco Redwood, I take the extra time to travel to their store. Bercos quality material and custom gates makes me look good to all my clients. Thanks Berco!

What a great example of Customer service! Went there Saturday. Im building some Adirondack chairs. Gabe left the sales counter, walked with me in the lumber yard to help me select the correct lumber, given options of redwood, cedar or mahogany. He took time to discuss pros/cons. Other lumber yards seem to view the DIYr as a PITA. Competitive price, great selection, and real Customer service. Why go anywhere else?

When you pay for top quality redwood and the rep brings out a post with rot on it and you ask for a better one they shouldnt give a cold shoulder . I could have went to Homewood and had a better experience. I might start shopping some where else for lumber.

Friendly and helpful staff.

This is what a lumber yard should be. Great service, quality products, and clean. May not be the cheapest, but if you pay for quality you dont have problems. Thanks Berco, you got my business for life.

Great service.

Always have what I need always pleasant the guys in the yard always treat me right

Berco is by far the best lumberyard I have ever encountered. 5 star service hands down

Great customer service. Fair prices

Good customer service! & good redwood & products for a successful project

Used to be a go-to, lately finding better lumber at Home Depot.Yes, I mean better quality lumber for a better cost. During the peak fence building season there was a major redwood shortage, my crew was at Lowes to try to find whatever they could. They spot a pallet of boards and ask about it, are told this is actually going right on the truck over to Berco.That means they were reselling Lowes lumber at a higher price just to fulfill orders. Did they mention this? Nope.Ive had 3 jobs in the past month where weve seen higher than 10% fenceboards not meeting premium specs. Thats eating my time and my money and frankly not so great for my companys reputation.Ive been building in Sacramento for the past decade and Ive used Berco the whole time. These days, I generally suggest most people to check out Lowes or HD because the quality over there at Berco just isnt up to par. As for customer service, sure, its nice to have a guy load your truck but if hes loading trash, whats the point?

They are good. The loaders always try to sneak a piece or two of bad wood in between the load .

Always the best Redwood products deck products and so on. Very friendly/ professional customer service!

The best Lumberyard I ever been to

Weve worked with Berco for over 30 Years. They are honest, hard working, and enthusiastic about helping their customers to the fullest extent!

WHAT GREAT CUSTOMER SERVICE.GO TRAIN HOME DEPOT.

Best service anywhere.

Great prices on garden grade redwood

I live on the central coast and drive five hours to get their lumber for my deck projects. You cant get Bea grade redwood around here. Paul, Wildside Construction

Always top notch everything.

Wonderful product and very helpful!

Great service!

Knowledgeable fast service

It took them a hour to load my trailer. The forklift driver could not get all the 2x4 in the trailer so I had to beat the 2x4 in to the trailer with a 4x10 beam MYSELF.

Great service

Family atmosphere

YOU SELL GOOD WOOD TO MAKE DIFFERENT TYPES OF PROJECTS AS FENCE RECOMMENDS THEM