Friendly and experienced salesperson. Answers to questions about the products carried and their prices are reasonable

They carry a wide varity of tobacco, cigar products. Their speciality is vape and ALL of the products you need. If they dont have in STOCK, they will work hard to meet the needs of customers. Nor is Great .

Good selection of liquids and coils and there never out of my brands. Knowledgeable staff

One of the best smoke shops Ive had the privilege of shopping at in the Sacramento area! The staff was phenomenal very helpful and quick! Nader I appreciate the great customer service and awesome selection!

Very helpful staff.. I was able to get a tank for my Stick V9 Max.. Though it wasnt exactly meant for it. The staff had the knowledge that helped me find what I needed, they were honest and didnt try to just make a sell! Thanks!!!

This place has pretty good prices on cigarettes. My oldest son smokes so we buy them there. I dont like cigarettes but if u have to have them theyre prices are good.

All I have to say is this place is great. Really good customers service and product knowledge. Not only that, prices are great cant beat them.

The guy that runs the store is a honest and helpful person. The best in town. Wont try to swizzle you. I enjoy coming In every time.

Very clean and nice shop. The worker who helped me with Kratom questions was very helpful. They sell Kratom, which makes this shop awesome right off the bat.

Love this shop, been a regular here since day one and always have had the best service possible. great selection of vape products.

Awesome and friendly staff 😌 the only place I get oil from anymore

I have been going to this shop since the day it opened, and ever since then this has been my go to shop. They have all the juices you would want and then some! and if they dont have it they can order it for you and give you a good deal! The prices are good, compared to other shops that charge you 30$ for a 60ml. Staff is very friendly! I am always greeted when I walk in, very friendly environment. If you are a review reader like me who has to read the reviews before they go into an establishment let me stop you their, this place is amazing and you deffinetly wont regret coming in! I would give it 10 stars if I could thats how much I enjoy this place!

Knowledge and lots of inventory! Fair business.

I adore these guys! They are polite and nice and always have what I need. I’m a customer of theirs for life!

This store Cloud 9 in Natomas area is the best store that I have found throughout this town the people inside that work there are great people great service and you cant get it any better thats my saying. All except one particular employee goes by the name Abe worst person to help you he lies always high on the job worst customer ethics sad.

I must say cloud9 has always kept me satisfied with their honest and professional customer service! I absolutely admire the selection of ejuices and mods they display! I have never had a bad experience in cloud9 within the 3 years they have been open! Its a family friendly type of environment and always seems to bring me a welcomed feeling! I have yet to find a vape shop that seems home comfy other then cloud9!

My husband only goes to this vape store. Selection is great and the staff are amazing. They also have glass pipes and stuff for smoking marijuana.

Every time I go in here it is the same guy. He had great customer service, always helpful and very friendly! Thanks so much!

I went in to get vape juice and came out with a new vape pin and 2 bottles of juice.Absolutely will be keeping this store as my new favorite vape shop! Loved, loved the guys working their they are super friendly and knowledgeable about all of the products!So awesome I have found my home store! Will not shop anywhere else now! YAAAY!!!! You guys definitely ROCK!!!🌻❤️🧡💛💚💙💜🖤♥️💖Will be referring this shop to everyone.

Honestly at first glance its a nice shop, but when you look deeper you realise that the decor and the products are no different than your Hood Strip Mall Cigarette store. The Juice Selection is Mediocre at best, pushing Bargain brand products like Lost Art on Customers that know better. Pushing garbage Mods like the Rev Tech. They dont back their products and their Employees and managers are raggedy, odd, off putting and generally awkward during sales as if they know they are selling you a poor product. To be honest you will find much better shops in and around Sacramento that are not just worried about your money. If i could leave a half star i would.

Very friendly,expert and helpful guyGreat price, original liquid

These guys been taking good care of me for the past year. They know their stuff, and are really helpful.

Over priced. Youre better off going to a local small business vape shop and not a franchise. Every tank I bought there leaks. 3 in total.

They guys here are always friendly, know us by name and are ALWAYS HONEST about what they think we will and wont like. Been going here almsot a year now and have never had a problem!

Decent selection and prices seemed reasonable. They didnt have the e-liquid I was looking for so I didnt actually purchase anything but the guy behind the counter was really friendly and knowledgeable.

The manager is supper knowledgeable man, as well as the employees great prices and an even better selection of juice, if new to vaping i would ask the people at the from for help and they will guide you to the best decision for you. They are not so money oriented as other companies they are mostly there to help you regardless 10/10 will recomend

They have some cool things in there

Came in to get some juice to help get me through the next couple weeks before I return to Portland. Lots of flavors to choose from, and they helped me find exactly what I needed.

Inventory is great and employees are super knowledgeable. environment is awesome

Always friendly. Great products and customer service and supplies. I’m a fan.

Love this place I wont go anywhere else.

Ive been a patron of this Natomas location for a little over a year now. Well my boyfriend is actually but everytime i accompany him im greeted by the employees, both noor and nader treat me like family and i would say if i were actually a smoker this shop would be my number one choice!

Love this place! The guy that runs the place is really informative and helpful. I moved to arden and I still shop here.

Great vape store, carries everything you need. Good selection of juices with decent prices!

Got what I needed along with some much needed knowledge. If you are looking for a good experience, Nader is the man.

The best shop in town the owner is super friendly and its so welcome mean environment right when you walk in the store and everyone that works there is very knowledgeable about every product they sell

Cloud 9 natomas is the closest to my house. Ive only been to the west sac location once due to geographic distance. The west sac and natomas Location have something other shops lack such as young yet respectful knowledgeable, and hospitable staff unlike other shops with an elderly folk behind the counter buy-leave-thank you-come again mentality. Cloud 9 is like the Starbucks of Vapes tobacco and much more but with an modern mom and pop like feel.

The guys there are very knowledgeable and very nice. Got a question theyll help you with an answer.

Nice people and good prices.

This place has top notch vaping products and juice. Top notch service questions are welcome and answers are always provided with great comfort and knowledge!

Great service! Offered suggestions and good deals

Best price for Kratom, easy to talk to just wish they would of suggested more of an option/selection 👌👍

Great customer service everytime. Fast service. The owner is a great guy. He has alot of variety. Would definitely recommend.

This is a very cute shop its small but it packs a lot in it. And the owners there are very nice and very chill. And if u need something for a deal they can usually help u with it. I dont smoke but my friends do I buy buy them nice gifts here and I never feel ripped off. So if ur friends or if u vape a lot come here they have a lot of stuff and special papers for the food greens. And very cute simple bongs and bubblers. And ll sorts of other things check them out.

Good stuff, good people, and good prices.

The upmost love and respect for this well knowledgeable place. Will definitely be referring all of my friends here customer service was top notch. Walked in a novice and left with all the knowledge I need to take my vaping to the next level. Cant forget the A1 products they have there.

Good guys pretty knowledgeable and even got a small discount without even asking. Keep on chilling and vibing, good shop.

Very helpful and friendly its a little out of my way but Ill definitely be back.

Great place to get accessories for smoking and vaping.

I’ve been coming here for a while and was a bit hessatent from switching from my old shop. But they always come through, and they even did a special order for me free of charge. I won’t go anywhere else.

Always friendly and he usually has my regular order ready before I hit the counter.

This plce is just absolutely the best. They carry all the latest gear. And they have the best premium juice. If they dont carry an item they will order it. Their prices are very good compared to some of the other shops. Guranteed satisfaction here. Great customer service

Great service, good guys with lots of knowledge.

Best vape shop awesome selection and customer service second to none

They carry the latest vape stuff from the top brands. Great selection. Found Aspire Cleito coils here. Great customer service.

Always hooks it up best in natomas hands down

Always love the experience. Always helpful.

Wonderful customer service friendly and helpful with keeping a budget

A little pricey you can get the same things cheeper alot of other places, n yes same quality...

Old, outdated juice brands, very high prices on their mods, still carrying old kangertech and joytech products, very impatient customer service. Always pushing products on me and belittling me. Also how is this a vape shop? They carry more weed stuff and cigarettes anyways. Total waste of a vapers time.

Your company does not stand behind what it sells!I had a coworker from the east coast here to perform work at our west coast facility. He needed some vape items and I recommended your business as a reliable place to answer questions and make an educated purchase. We all can jump on the internet and purchase these same exact items sold in store for far less, but to hear, see, and learn from experience of persons who work with these products everyday, help to reassure that we are making a sound purchase.After the purchase of a 100+ dollar tank and battery (separate units)the tank started heavily leaking from the bottom the very next day. The leaking tank is what my coworker was trying to avoid, having that same issue in the past, so this is why he wanted to speak with someone prior to purchase.I know my coworker was frustrated after being told upon purchase that there would not be any leaking from the tank he purchased with the thickness of fluid he purchased at the same time, just for it to leak and leak bad. He understood how heat can play into effect and cause some leaking, but in a temperature controlled environment this should not be an issue.I told him to just take the unit back and see if there is a bad gasket or what the shop can do for you. The shop that is closest to where I live (considerably farther from my work), that I have used in the past would have inspected the tank and swapped it out for a new tank or something that would have less risk of leaking, and with the amount of competition via the internet and other shops in town I felt that Cloud 9 policy would be the same.Unfortunately that was not the case there was some back and forth on heat causing the leak and that additional customer had come in that day with the same issue, that they could not accept a return on a used tank but the shop could help send the tank back to the distributor for warranty which would take a couple weeks......really for a leaking tank that was purchased the day before.So with all being said my coworker purchased a new tank at a discount that was guaranteed not to leak, and is stuck with a useless leaking tank that was supposed to not leak as well. Your shop should be ashamed of your business practice, stand behind your product, and if you know there is issues with items disclose that information to your clientele so they can make a better decision on a purchase. As for potential customers do your homework on possible purchase prior to purchasing from this shop or any, its becoming harder to find companies that will stand behind what they sell once the cash is handed over.

My favorite local vape shop! Awesome staff!

Sign says they open at 10:00 on sundays and it is 10:30... Watching customers and their $ go to the door and take their business elsewhere!

Best Smoke/Vape shop in Natomas.

Premade coils and a semi large juice selection with two locations that are near me, its my go to some shop. Friendly staff ag the natomas branch

Great selection. Busy place sometimes.

Nice upscale smoke store.

My favorite place by far. Very knowledgeable and friendly

Biggest selection of Vapes, Cigars, E-Juice, Smoking Accessories, Mods, Electronic Cigarettes, Gifts and much more! Fast and friendly service!

They really know there stuff!!👍🏾

Great service and good section of items.

Owner is a complete jerk!! Asked if they had a certain item and he looked at us like we where dumb! Never again!

Decent selection of vapes and juices, if a bit high priced

Great service, very knowledgeable

Great place great service

Great selection!!! Very knowledgeable staff!!

Awesome services great people

Excellent choice of glass for affordable prices!!!!!!!! Lots of vape juices too!

Big selection, friendly and knowledgeable.

Tobacco plus2010 club center suite 120Sacramento,ca 95835Open now

Awesome staff and selection

Very knowledgeable staff

Reasonable prices

Its the best

Cheaper cigarettes than everyone else

They were friendly & very friendly

Good service

Greats guys & selection.