user
GameStop
1420 65th St, Sacramento, CA 95819, United States
Appearance
GameStop
Comments
Je
Review №1

The store is small but got some great deals. Tnhe person working the register was way cool, specifically answering all my questions.

Jo
Review №2

Very good deal for video games

St
Review №3

GameStopWhere my G-Kid transformed into Mario-Kid right before my eyes.

Ri
Review №4

My son keeps me at GameStop my whole house is game shop we have everything there are offer you

Ke
Review №5

Gamestop is one of my go places for video games and consoles although ps5 consoles and Xbox series x are hard to find as they are not in stock we still have to wait to see just when that will be be mainly it might be online also toys at the store sweaters light up key board mic

Tr
Review №6

The staff are good knowledgeable people. But gamestop as a company isnt too great. They sell overpriced broken items. Bought a broken controller for 60 bucks, be sure to save your receipts.

Tr
Review №7

Friendly staff, good customer service, and good overall stock.

Br
Review №8

Decent selection of games and video game needs. Mostly looking for certain game recommendations and assistance for suggestions. Staff was helpful and pretty knowledgeable of games that could help

So
Review №9

DO NOT PURCHASE ANY GAME CONSOLES FROM GAMESTOP AS A WHOLE !!! THEY SERIOUSLY JUST TRIED TO SCAM US AND BASICALLY ROB US. MY HUSBAND WENT IN TO THE FOLSOM AND 65TH LOCATION AND THE STORE LEAD SHANE SOLD HIM A NINTENDO SWITCH HE SAID TO HIS CO WORKER GIVE THEM NUMBER 9! WHATEVER THAT MEANS. WE GET HOME AND THE GAME DOESNT WORK ITS BLINKING OFF AND ON SO MY HUSBAND CALLS THE STORE AND SHANE ANSWERS AND HES BEING RUDE AND SAYS WE CANNOT EXCHANGE THE ITEM THAT HE HAS NO MORE TELLS US TO GO TO THE ONE IN ARDEN MALL SO WE CALL THE ARDEN MALL ONE AND WHO EVER ANSWERS THE PHONE DONT KNOW NOTHING AND GIVES THE PHONE TO HER MANAGER WHO IS ALSO RUDE SHE JUST AUTOMATICALLY SAYS NO SHES NOT DOING THE EXCHANGE AND WE BASICALLY ARE STUCK WITH IT!SO WE CALL THE GAMESTOP BACK AND TALK WITH SHANE AGAIN WHO SWEARS THEY DONT HAVE ANYMORE TO EXCHANGE FOR US. SO ME BEING ME IM NOT ABOUT TO BE STUCK WITH A DEFECTIVE GAME . SO I CALL BACK FROM MY PHONE BECAUSE THIS WHOLE TIME THEY HAVE ONLY BEEN SPEAKING WITH MY HUSBAND, SO THE THE GUY WHO ANSWERS IS RON I ACT AS IF IM A NEW CUSTOMER LOOKING TO PURCHASE A NEW NINTENDO SWITCH AND ASK IF THEY HAVE ANY IN HES SAYS YES! COME ON IN SO I GO ON DOWN TO THE STORE WITH MY HUSBAND HES WAITING IN THE CAR WITH THE ONE HE ALREADY PURCHASED AND IM SPEAKING WITH RON HES ASKING IF IM READY TO BUY THE GAME CONSOLE I SAY YES AND I CALL MY HUSBAND ON THE PHONE TELL HIM TO COME IN, BASICALLY CAUGHT THEM IN A LIE THEY KNEW THEY SOLD US A DEFECTIVE NINTENDO SWITCH AND WASNT TRYING TO EXCHANGE, THAT WE HAD TO ACTUALLY TRICK THEM TO FIND OUT THAT THEY DID HAVE SOME THEY OBVIOUSLY GAVE US ARE MONEY BACK BUT IF WE HAD NOT DID THAT THEY WOULD OF PLAYED THIS WHOLE BACK AND FORTH GAME TILL THE 30DAYS WAS UP AND THEN FOR SURE WE WOULD BE STUCK WITH IT IM NOT SURE IF THIS A TRAINING METHOD FROM CORPORATE BUT SEEMS LIKE ALL THE STORES ARE TRAINED TO NOT ACCEPT EXCHANGES THEY LIE AND ARE VERY RUDE THEY ARE ARROGANT JERKS THIS LIL GAME THEY ARE PLAYING IS SO UNPROFESSIONAL . Target has them the same price and im done with GAMESTOP!!

Ch
Review №10

Got Iron Man PSVR so nice

ke
Review №11

Gamestop has no ps3s, ps4s and no interest updating their inventory! Cant get a PlayStation in Sacramento from gamestop? Yea thats sad!

Wh
Review №12

Very safe, 5 customers at a time. Great game sale, buy 2 get one free but selection is low after Christmas.

yu
Review №13

As a matter fact this gamestop better then the other gamestops

Ph
Review №14

Great Place and exceptional customer service.

Sh
Review №15

Phone service was good i didnt get the dudes name but he was on point with questions i was asking

Sa
Review №16

Awesome staff. Very knowledgeable

Kh
Review №17

The staff at the Arden and Watt store is the best GameStop ever, theyre always looking for deals and they try their hardest to make sure youre happy with your selection. Big props to the amazing customer service of that team. Ill defi you shop here more when often.

Ja
Review №18

Eri was super helpful and by far the best Game Stop associate I have ever encountered!

Am
Review №19

Great location near CSUS, but you have to make sure you dont miss the turn if youre driving into the parking lot.Friendly staff helped me process a return like magic.

PE
Review №20

Good game selection. Used switch games

Qu
Review №21

Great customer service. The guy at the counter helped me pick the perfect game for our daughter. She loved it!

zo
Review №22

Great service and a friendly knowledgeable guy at the counter. He made sure to acknowledged everyone, and was truly interested in customers getting what they needed. For a non-gamer such as myself, it was really nice to be helped this way today!

Ky
Review №23

This GameStop is amazing! Every issue with GameStop I’ve had, has been resolved at this location. This location actually cares about their customers and their experiences. I highly recommend this location. Will never go to another GameStop again.Travis and Angel’s customer service was outstanding tonight!

Da
Review №24

They have a lot of games but their used stuff is kinda pricey. Wish they carried more console accessory type stuff.

Ca
Review №25

Thank you Eri for the help in finding a DS! We are buying it for a young one who has to quarantine in the hospital. You were professional, kind, and went the extra mile to help us out.

Ta
Review №26

I go here for pretty much everything for years now. Guys here are awesome and super helpful and friendly. Highly recommend.

Ig
Review №27

Always interactive employees that love their craft in gaming. A good place to go to

Br
Review №28

Friendly and funny conversation. Good customer service

Ma
Review №29

Really good place just got the minty picaxe great service employees great

Ch
Review №30

Ive been to many different Gamestops and this one has always treated me great over the years. Extremely helpful staff and very easy to talk to. Ive been there when they are packed full with people and when Ive been the only person there they are always kind and professional regardless of how many customers are there.

Sa
Review №31

This is my favorite game stop to go to. The people here are always friendly and fast. Also, they dont mind giving you an extra Pokemon code card which is awesome since other game stops are much more strict about it.

He
Review №32

GameStop our favorite game store for all your gaming needs lol check him out guys there really an awesome place

Fa
Review №33

Really friendly and helpful. Great customer service. But the nintendo switch controllers they had are faulty.

Ma
Review №34

Played breath of the wild at the display. Didnt buy anything because Im broke af

Ma
Review №35

My children love this store because they have everything for affordable prices. I love it because its easy on my pockets. Plus my children think Im the greatest

Lo
Review №36

Staff were very helpful

Mr
Review №37

A very enthusiastic workplace great knowledge of games and know exactly what you are looking for

Me
Review №38

Awsome, super chill here. The guys are cool and really helpful. This is a go to place.

Wi
Review №39

Mario is legit. He wont suggest a bad game and will work with you on finding your next gaming adventure. Been getting my console games from here for a couple years, I really like this location and this crew.

LJ
Review №40

I have never walked in there and not came out with something that I wanted.

Mo
Review №41

I like turtles. But I dont like this Gamestop.

Os
Review №42

Good natured employees who were knowledgeable and helpful, well stocked store as well

Ca
Review №43

My favorite store extra nice people working there great customer service.

Sa
Review №44

Traded in a Switch game and got a fair trade for another brand new game. The people are very friendly and since they reorganized the store I dont get all uptight when my kid asks to stop in.

Da
Review №45

Most excellent service thank you

An
Review №46

Great service the associate answered all my questions and we had a great conversation loved it !!!!!!

Su
Review №47

They are pretty knowledgeable and very helpful.

Mi
Review №48

The manager at this location went above and beyond to fix an issue that I had in redeeming my store rewards. He seemed genuinely interested in helping me, and his response turned my whole experience around.

Na
Review №49

Sadly this ends my official relationship with all Gamestops. Went in to purchase Ace combat on the release date, remind you this is Gamestop, a place ONLY for video games. Was told (on the release date) I wouldnt be able to get this game until 3 days after the release date because preorders took precedence over my request. They only took stock on pre-orders! What stops me, and all other customer from just digital download or Walmart? No wonder all Gamestops are going out of business, what terrible business practice, I was shocked!! I always came here to support my local shops, but never again!! No support here!!

An
Review №50

The gamestop people truly are the friendliest. I dont know where they find these employees who take time to help you and make you feel welcome but it seems like every time I go to shop for my nephews I have a better experience that shopping for myself at regular stores. My hat is tipped to Gamestop employees.

Cl
Review №51

Always have what I needed. Used games good prices

Ev
Review №52

I mean, its Game stop. Not much else to say. Great values and amazingly helpful staff.

Ku
Review №53

Keep up with the great work

Ci
Review №54

Love it

re
Review №55

Awesome GameStop is awesome they always take care of you.

Te
Review №56

Super helpful and happy staff, all willing to go out of their way to find what my daughter and I were looking for.

Je
Review №57

Staff is extremely knowledgeable and friendly, something us customers cant have enough of!

Sa
Review №58

This is my favorite gamestop always friendly and helpful.

ju
Review №59

Would be a 5 but the stores dont link your account so credits trades and preorders can cause extra steps and stops a real inconvenience 4 example..u preorder at 1 store then u happen to go to a different store to trade in a game then want them to apply credit to the already preordered game u cant u have to preorder another to apply it to that one and go to other store to cancel the original preorder or just not trade in and wait till your back at the other

Da
Review №60

Trade in prices suck, manager tried to talk to me out of my return after I made it clear I didnt want the game. They get upset if you ask for a used game that you could buy new, so that way you lose on the great return policy of used games. Id rather buy digitally from now on if I have to pay full price.

Mo
Review №61

Always the best prices friendly

Em
Review №62

The employees here are the greatest, everytime I go they always are very helpful and friendly.

Ma
Review №63

My kids love this place

Ri
Review №64

Convenient and my sons favorite place to buy games

Bi
Review №65

Good service. Thank you for your help. Hate the fact that there shipment be late.

Be
Review №66

Awesome customer service

Ch
Review №67

Quick and very helpful

Ne
Review №68

Love this game store.

Ti
Review №69

Friendly staff and a well organized store.

Tr
Review №70

Great selection of wii used games.

Je
Review №71

Perfect location

Ri
Review №72

Katy was extremely rude and helpless. She wouldn’t even bother to help with a simple refund.

Ka
Review №73

Went in to trade in my Xbox 360 Fifa 14 for the One version and they said no because of a couple of little scratches caused by the case itself. Even though on the phone they said a few scratches is ok. Wasted gas and time. Better communication would help. Clean store. Good employees overall.

Gi
Review №74

People are helpful and its easy to find something you need

Ku
Review №75

They wont let me exchange the non-PC game I accidentally bought for a PC game!

Do
Review №76

Its Game Stop, whats not to love?

Ry
Review №77

Great customer service, decent prices on used games and standard prices on new games, cant ask for much more.

Ca
Review №78

Friendly helpful staff

Dr
Review №79

Games are expensive, but people are nice.

wo
Review №80

Good customer service/deals

T
Review №81

In and out fast.

An
Review №82

Great customer service

St
Review №83

Super place good prices

pe
Review №84

Professional service real helpful

Br
Review №85

Nice people good service

Ru
Review №86

Great service.

Er
Review №87

The manager Mario is the best

Ro
Review №88

Very nice and helping staff

Wi
Review №89

Boys love it here

Ju
Review №90

Bought their last power saves.

Gu
Review №91

When are you guys opening?

Ri
Review №92

Called to put a game on hold, representative said he had it in stock and would hold it, drove 20 miles to pick it up and the game was nowhere to be found.

Au
Review №93

Good selection of games, some employees are a little rude though

Ri
Review №94

Good service.

De
Review №95

Didnt have what my son wanted but we did end up finding something

De
Review №96

My favorite place

BE
Review №97

Expensive not very well stocked

Ch
Review №98

Excellent service

Sw
Review №99

Great customer service

Ma
Review №100

Great selection.

Information
14 Photos
100 Comments
4.4 Rating
  • Address:1420 65th St, Sacramento, CA 95819, United States
  • Site:https://gamestop.com/store/us/ca/sacramento/3576/folsom-boulevard-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 916-457-5293
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations