We could not be happier with the customer service and friendliness of Craig, the business owner. Not only did he help my son choose a comfortable bed, he delivered and then lugged it up the stairs to a second floor apartment and set it up. (Carried away all the packaging, too!) Easy, fast and friendly. A++ service! Definitely recommend this business.
Awesome experience got my first brand new queen bed and financing was easy. Craig was kind and genuine. Highly recommend
I recently purchased a king size bed. I couldnt be happier. My husband and I have never slept better. The owner, Craig was incredibly helpful and knowledgeable. He answered every question we had. This man definitely knows his stuff about mattresses. Not to mention he delivered our bed on time and set it up for us. I highly recommend getting your next bed here!!
Mattress by Appointment isn’t what you’d expect when you first pull up. A little hole in the wall, tucked away in the corner of a not so busy shopping center. You’d completely miss it if you didn’t have your eyes peeled. Craig, the owner, was incredibly helpful and attentive. Very knowledgeable and personable, he has his customers best interest in mind first and foremost. Made the process of buying a mattress swift and enjoyable. I couldn’t recommend coming to Craig for all your mattress needs and inquiries! 6/5 stars
Craig was incredibly helpful and knowledgeable. He made my first experience purchasing a mattress easy and gave me really good pointers. It shows that he cares about the customers getting the best products for them. My mattress and the pillows he recommended are great and definitely alleviate all of my aches and pains. Overall a wonderful experience!
Thx to Craig I was able to get a mattress I really wanted for a fraction of the cost. I’m lucky to have found this business through a lot of searching. He’s very professional, helpful, and all around made the experience awesome ! Thx again
Im really glad I decided to come here to buy my mattress. Craig is very knowledgeable and friendly and cares about finding the best mattress to suit your needs. Overall great experience!
I was shopping for 3 sets of mattresses I was completely satisfied with Chris it was awesome. My plan was to surprise my mom with her mothers day gift by time she got home today. Chris showed up and delivered setup and my mom arrived 20 mins after. Wow perfect timing. Great customer service from beginning to end in so happy. 😊😊😊😊💕💕🎊🎊🎉🎉🎉🎉
Craig the owner is awesome. He really lives up to his 5 star rating. He has great customer service and is very honest. I will be going back if and when we need another mattress. Go to mattress by appointment, Craig will take care of you and you will be supporting a California Small Business.
Wonderful customer service from the owner craig, great inventory. Amazing prices. Definitely Recommend this location for your mattress and box spring needs!
Craig was friendly and knowledgeable. He found just what I was looking for in a very short time. And at below what 3 other stores were offering. Delivered that evening and was sleeping like a baby that night. Thank you Craig.
Craig have provided excellent customer service by first greeting me on my appointment day of 12/19/2020. Have give me a call to let me know he would be 25 minutes late, and that is called courtesy and respect. He made purchasing a mattress that is right for me a breeze and I like he does business by appointment especially with Covid going on. Also he have delivered my mattress the same day I purchased it, and sleep on my new mattress made a difference in the quality of my sleep. If you ever need to purchase a mattress go here Craig has great customer service skills.
Great customer service and good prices compared to other mattress companies. Craig helped us pick out a great mattress and helped us load it up in our truck. Thank you!
Best decision I ever made buying my new mattress from this business. He carries top of the line mattresses, has excellent customer service and very knowledgeable when it comes your personal preferences. Craig helped me find the perfect bed for me and my bf in our new home. I highly recommend you check out his selections. He even delivers which is a great plus for us. Hes punctual on his deliveries and has great communication when doing business with you. Best part about my whole experience was he didnt make me feel rushed when I was in his show room. He gave me more then enough time to try out the different options of firm, soft/firm, etc. He truly cares about you and your sleep and provides really great assistance in helping you pick the mattress that best matches you. I couldnt be more happy with my selection. I will definitely be recommending him to all my friends and family. Thank you Mattress By Appointment!!
Craig made the mattress shopping process simple. I’m super indecisive, but I made the decision that’s right for me. I def would recommend.
5 stars is not enough, Craig is extremely knowledgeable. His customer service is some of the best that I have ever received. I highly recommend going to Mattress by Appointment for all your mattress needs.
If you need a mattress this is the place to go! Craig you are amazing! You made us so comfortable, didn’t mind our 2 crazy boys, and we were in and out with our new bed within an hour. I was skeptical at first but so glad I made the choice to drive there from Lodi. We got an AMAZING bed, best sleep I’ve had in forever. I also scored a lavender scented pillow that is literally like sleeping on a cloud. 😍 Craig had us test all the beds a few times so we were certain we got the bed that works best for us! He offers a financing program that doesn’t run your credit. If you have a bank account and it’s been in good standing for 90+ days you should qualify no problem. Go get that bed you’ve been wanting!! Craig thanks so much again! So thankful for you and your business and will recommend to all my friends. 🤗
Great all-around experience -- Setting up an appointment was quick and effortless and the owner, Craig, followed up to confirm shortly after. Craig was extremely friendly and helpful, answering our questions and directing us to the single most comfortable mattress that we had tried all day after visiting two other stores. The bed we chose was competitively priced and delivery took less than a week. On delivery day, Craig and his son took care of the setup process for us and everything looked and felt great when complete. I could not recommend this store highly enough if youre looking for a great deal on a new bed and not just a holiday weekend gimmick.
This is the best way to get mattress by appointment Sacramento
I had a great experience at Mattress by appointment with Craig! He is patient and knowledgeable and wants to get you paired up with the best mattress for your body! The process was smooth and I went home with a great mattress at a great price. Couldn’t be happier! Facility is nice & clean and made for a great experience. I would definitely recommend getting your next mattress with Craig!
Found Graig from Facebook first seem sketchy. I don’t regret it at all . Bought the matters I wanted for a Decent price. I was so worried about how was I ever going get it to my house since I did not own a truck myself . He told not to worry about a thing he delivered it to my house for me and carried it upstairs to my house saying I do live on the second floor. I would recommend him to all my friends and family members he gives off a good vibe and I am very satisfied with my purchase!!!! Thank you again so much I’m so glad I came to my appointment.
By far the best mattress store I’ve ever been to in Sacramento. The owner Craig helped me and my family find the best bed that fit all of our needs. The prices you would not believe! More that half of what you would pay with other stores. I’m writing this review only one day after sleeping on my new cool firm queen bed and I am more than satisfied. Thank you so much🙏🏾
We couldnt be happier! After shopping for over a month to find the right mattress, I found Craig and Mattress By Appointment. At the beginning of our appointment, Craig was very quick to suggest the PERFECT mattress, and he was dead on right! Weve been sleeping on our new mattress for about a month, and were sleeping like babies for the first time in years.Thank you, Craig, for listening to us and understanding exactly what we wanted and, most importantly, providing it to us for a price no one else could beat! When the time comes to purchase a mattress for our guest room, you can be assured Mattress By Appointment will be the only store we call!
I absolutely love this place. I was in such dire need of a comfortable bed, since I hadnt slept in DAYS, and work had me doing so much overtime. My body was super beat up.I reached out to Craig and informed him of my situation. What sold me was his genuine care. I personally have Mixed Connective Tissue Disease. My body has good days, and it has bad days. I never know what to expect. By informing Craig, he had one particular mattress in mind.He had me try several beds, but prior to doing so, he said had informed me the special one he had pulled out would be a winner. Trying all of the mattresses, in the end of it all, Craig was right.He himself has other patients with autoimmunes and it made me feel comfort in knowing he remembers his patients and keeps in mind what may be suitable for a particular individual.He was easy to approach, and I appreciate the help he gave me with regards to financing and understanding the need of sleep. He also sold me on two pillows that I absolutely cannot live without now.If you need a mattress by someone who genuinely cares, Craig is your guy. No fuss. You tell him what youre looking for and he makes it as painless and easy as possible. I didnt feel pressured or bribed. He even did me the favor of delivering it for me!I really couldnt be happier with my purchase. He knew exactly what would help me, and to this day, I sleep significantly better than what I had in years.Hes easy to get a hold of if you need anything, so take that shot and give him a ring.
My experience with mattress by appointment could not have been more positive! Craig was such a huge help! He communicated w/me via text message for nearly a week. Answered all my questions and even delivered my mattress to me with very shot notice on Sunday afternoon. This was a huge accommodation following surgery. I would recommend him to anyone looking. He carries quality product at a very good price!
I have had 4 back surgerys . Craig helped me pick the perfect mattress for my situation.I have waisted money on mattresses that sunk in in the center, or were to hard to sleep on. I recieved my mattress 2 nights ago and slept like a baby. If you want a good nights sleep go see Craig.
Speak with Craig Miller, excellent and personal service he will earn your trust and your business.
Craig is amazing!!!!! I came in and he was so knowledgeable and helpful. I got the most comfortable bed ever at an amazing price. He delivered it and helped setting it up, even helped with the bedskirt!!!! He deserves morw than 5 stars! I am an extremely happy customer!!!!
I got a mattress today, and the owner was a very cool honest guy. I dont like when sales people are so pushy for me to buy stuff, but he was awesome. Really made this an easy and enjoyable purchase! I highly recommend him and the prices!!!
Craig (0wner/sales) definitely knows his stuff when it comes to mattresses and is very accommodating. We felt wheeled and desked a bit but that’s sales. Purchased a full size pillow top bed for my son, off brand but seems to be as good as the commonly know brands. He is comfortable but note pillow top has indentations - that’s how they all are so we’ll probably get a cushioned mattress cover as he’s not 100% okay with it now that’s it’s here - this is likely him just being picky and the bed is still much, much better than his old one.
Great place great guy Craig is awesome thank you my next mattress be through him
I purchased my queen mattress set tat I love,with the help of Craig Miller. He was kind, patient, helpful and took care of business. I recently had an issue with my mattress cover that I bought that had a 10 year warranty on it there was a mixup and Craig followed up for me and the mixup was taken care of immediately he went above and beyond customer service .I would recommend any and everyone that I know to definitely do business with him if you are in the market of buying a mattress you will definitely appreciate his kindness manner and his willingness to put his customers first. My personal and honest experience!💯💯💯💯
I highly recommend this business. Excellent customer service from walking in the door, to delivery. Only place I will buy a mattress.
GREAT MATRESS! GREAT CUSTOMER SERVICEMy teenage son wanted to down size his matress from a queen to a twin. I looked around for 3 months and I found a great comfortable affordable matress at Matress By Appointment. My son and I are very pleased not only our matress but the customer service was great. We got the mattress delivery the same day. I would highly recommend this place.
This is a nice store to buy your bed. Craig was nice and made us feel good about our purchase. He was on time for our appt. And most importantly he deliveried our mattresses the same day. I would definitely recommend this place to my friends and family.
I would highly recommend buying a mattress from Craig he was so nice and his prices are the best ! he was not at all a pushy sales guy and he made me feel very comfortable and secure in my purchase I will definetly send my friends and family his way.
I definitely recommend the spot, hooked us up a great deal!😏
Quick and easyCraig personally delivered mattressGreat pricing :)
My satisfied at all.