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NAPA Auto Parts
8751 Gratiot Rd, Saginaw, MI 48609, United States
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NAPA Auto Parts
Comments
jk
Review №1

Great prices on everything. The employees are awesome and helpful. They had to order my part and was there The next day. Awesome

Ju
Review №2

Best parts store around hands down. Brian the manager knows more about parts and cars than most of the people fixing them. If you want the wrong parts and poor attitude go to AutoZone. If you want the job done right the first time this is where you need to be

Ji
Review №3

Great customer service Excellent 👌 prices 💰$

Ad
Review №4

Most bizarre experience I’ve ever had anywhere. Got my odds and ends, and was waiting to be served at the counter, and all the staff ignored me like I didn’t exist. Store was empty except for me. They’re going around a traightening pens and tape dispensers, cleaning the computer screens, etc – never said a single word like “I’ll be with you in a sec”, nothing. Had $700 worth of parts to add to what I was carrying up there. Stood there for 10 minutes before dumping the stuff I was holding and walking out. AutoZone gladly took my money, and I’ll gladly give them my business instead.

Ro
Review №5

I started at Autozone and asked for brake rotors and pads all the way around and he asked if I knew the size and I said there is only one size for the front and one size for the rear and he said I recommend you get me the correct size you need and I said I will go somewhere else and went to Napa and $400 later here I am with everything I needed and more. Thanks Brandon I think that was his name

Ni
Review №6

Great customer service . Always have what we need. If not its there next day!

ro
Review №7

I found the parts we needed right away

Ke
Review №8

Knowledgeable staff

Ro
Review №9

Was the only place I could get paint for my car in a spray can. they blended it right there.

Ca
Review №10

Quick and helpful!

Ja
Review №11

Very good/excellent.

an
Review №12

GOOD PARTS GOOD PEOPLE GREAT CUSTOMER SERVICE

Je
Review №13

I had been looking all morning for a steering gear box for my 93 GMC PU and after going to six different auto stores and nobody had an gearbox in stock so i decided to stop by NAPA auto parts on M46 and inquired about a gearbox, the guy said they didnt have one there but they could have it by 12 noon and said hell call me when it comes in, to my surprise at 12 noon on the nose my cellphone rang and it was the sales clerk at NAPA calling to inform me that my part was in as promised at 12 noon. Now thats what i call excellent on time service as promised.Jerome Miller

Bi
Review №14

Been doing business with this company for years. Its been o.k. but did find other Auto Parts stores in the area that are priced better, in some cases have a bigger inventory. Just have to check! Everything is based on your needs. Clean store and parking lot. Parking is good! Most of the employees are helpful and knowledgeable!

Br
Review №15

They have a great group of people working for them, good prices and if they dont have what you need, they will have it the same day or a few days at most.

ka
Review №16

Very helpful recommending all the parts needed to fix the air compressor on my jeep. Working great now.

am
Review №17

The guys here are amazing. Never treat me like a girl that dont know about cars. They never try to sell you things you dont need. Also borrowed us tools to change a part and helped.

Ze
Review №18

Sometimes the sales staff are helpful. Other times... not so much. Great for simple fixes on domestic vehicles, but bring anything serious or foreign and they tend not to have the parts or experience to get you going again.

Ja
Review №19

The Service at this location is amazing❤️ Thank you Brian for going above and beyond with helping my wife get her vehicle back on track

An
Review №20

Knowledgeable service representative

Ri
Review №21

Was there today and there was a new employee trying to get help from other co-workers and they would not help him as they was too busy sitting around. Very disappointed that a company can allow this to happen. I and anyone I know will never use this store again. I hope the owner reads this and becomes aware of what his payroll is going to.

Sa
Review №22

Excellent customer service, I would recommend anyone and everyone to go there.

Pe
Review №23

Best parts guys in the area hands down

Ia
Review №24

Fast and friendly service with logical product placement and organization.

Te
Review №25

Great pricing. Very personable

Ni
Review №26

The guys here are super sweet, funny and know what they are talking about and how to help you get what you need and find your needed part quick Abdullah effectively, 😊 my go to parts place!

Mi
Review №27

Guys got me squared away on a 2bbl carb rebuild kit. They also sell marine parts as well.

Da
Review №28

Great people to work with. They will get what you need if not in stock.

St
Review №29

Great, friendly people to deal with and they know their sh!+ :)

Gr
Review №30

Nice store and very helpful.

Tr
Review №31

Lots of parts in stock and idont worry about getting the wrong part

ma
Review №32

Rude staff. High prices, Chinese quality parts that dont work good.

Do
Review №33

Helpful,of course knowledgeable, and arent afraid to help.

Ri
Review №34

Well educated counter help.

Tr
Review №35

If I cant find something these guys always have it. Plus they can turn rotors. $10 a piece.

br
Review №36

Your prices are higher but you know your stuff, auto zone employees will sell you a Mazda part for a Chevy and they really think its the right part, its so sad.

Be
Review №37

Yay Napa!!!

Jo
Review №38

Great store for auto parts

Wo
Review №39

Great business!!

Cl
Review №40

Great people great parts!!!

St
Review №41

Very friendly service

Je
Review №42

Great location and service

Jr
Review №43

Friendly service

C.
Review №44

My go to dudes!

Ro
Review №45

Knowledgeable staff

Mr
Review №46

Good guys

Ma
Review №47

Great service

Information
9 Photos
47 Comments
4.5 Rating
  • Address:8751 Gratiot Rd, Saginaw, MI 48609, United States
  • Site:https://napaonline.com/en/mi/saginaw/store/22366?cid=pl_yext_jobber_NapaAutoParts_22366
  • Phone:+1 989-781-8500
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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