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West Coast Harley-Davidson®
333 N Main St, Salinas, CA 93901, United States
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West Coast Harley-Davidson®
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Co
Review №1

Fantastically helpful. Great range of bikes and clothing. Really friendly staff who make the time to chat and make you feel welcome despite the fact youre not there to spend £30k on a motorcycle. We only called in to replace a hat that my wife lost on route 1. They had the hat put aside and were expecting us. UK dealers could learn a lot from these guys 👍👍👍👍

Iv
Review №2

I want to thank everyone at West Coast Harley Davidson for making my first new motorcycle purchase a great experience.Terry got in touch with me the very next morning after I scheduled a online test ride on a 2020 iron XL1200NS and scheduled it at my convenience. I fell in love with the bike the second we went on a ride so I had to have it. .Geo was awesome helping pick and choose my entire passenger set up and trim parts.The finance guy made it super easy and clear and answered any questions about loans and all that good paperwork stuff. Peanut and his service guys will always be there for any of your motorcycle needs and to be honest the only place Ill take my motorcycle for service. My headlight bulb went out and peanut insisted to take it in as soon as possible and I took care of me stress free .While we we there we schediale my 1k check up and my passenger seat set up to be installed the very next week when I was available. I highly recommend this place for anyone looking to buy or service their motorcycle. Thank you West Coast Harley Davidson. Purchase date was 8/7/2020

Gr
Review №3

I know times are hard now l all the staff were very nice. I wish they had some more items in stock but with restarting it is hard for all of us The guy at the service counter was great gave me two books of parts catalog that I can order from. Cool books of everything I could ever want or need

An
Review №4

The owner of West Coast Harley-Davidson has closed this location in Salinas, CA, and consolidated its inventory with their sister store, House of Thunder Harley-Davidson, in Morgan Hill, CA. Fortunately, their service manager, Philip (aka Peanut), transferred to the Morgan Hill location, so you can still expect the same great customer service in their Service Department.

St
Review №5

This was by far the best dealership I’ve been to. I’ve been to several across the country and this is the first military friendly and reliable dealership I’ve been to. Very nice workers and the 1k service on my BOB was quick. I’ve waited on previous bikes for 4-5 hours and they took 2.

Dr
Review №6

Great customer service helped out with all my questions, all the staff was friendly to my kids even gave them a few stickers. Frank was also very helpful knew what he was talking about and helped me out with a purchase. Thanks

AJ
Review №7

I had the best dealer experience of my life at West Coast HD. Shane and Sunny and all the guys there are great. I came in never having owned an HD or even bought a new bike straight from a dealer. They were more than happy to let me test ride the brand new model I was interested in, they worked with me on getting what I wanted for my trade-in, and took great care of my wife and I.Since I got the bike about a month ago, Ive gotten a couple of calls from the guys there to check-in and see how Im enjoying the bike, and extend invitations to their bike nights and events.I wouldnt hesitate to send any of my friends or family who were interested in a new bike straight to West Coast HD. Ill be back there for parts and service when I need it, and Im thrilled with my new bike!

G
Review №8

The delearship has recently moved to another location. Please give them a call before getting into the road.

Jo
Review №9

Good fun store . They are closing everything is 30% off

Ta
Review №10

West Coast Harley offers quality, honesty and integrity!My husband and I felt comfortable from the moment Shane greeted us in the lot! We were treated like family, maybe better! Shane was very helpful, knowledgeable and kind, we never felt pressured. Chris found us a bike in another store that was exactly what we didn’t know we wanted or could afford! They arranged to bring it down for us as we walked the PATH! We enjoyed meeting the whole staff! Kelly was fun and friendly! She made sure we had everything we needed. Geo gave us the “Dream Book” of all “Dream Books!” He helped me order the best seat for our new ride! Henry was efficient, and knowledgeable with our paperwork, he answered all of our questions and offered solutions when needed!We drove from Santa Maria, Ca. and it was totally worth the drive!

Ni
Review №11

I have a new key fob that needs to be programed and MONEY HUNGRY WEST COAST HARLEY DAVIDSON DEALERSHIP wanted to charge me $64.50 which no dealership should charge you for that. It leaves a bad impression on the whole industry.So I called HOUSE OF THUNDER HARLEY DAVIDSON DEALERSHIP in Morgan Hill, CA and they said they would do it for free!If I ever choose to make a purchase I will definitely not go to West Coast Harley.They are MONEY HUNGRY.

Ma
Review №12

Super friendly people. Going to buy my very first bike soon...

Fi
Review №13

Man the people who work here they awesome customer service amazing FRANK show you every bike what gon fits for you SONNY make it the all process easy they all Amazing people i highly recommend West Cost HD Big Thank you for all of you!!

Mi
Review №14

Oh my gosh, had THE best experience! My boots had a major blow out in the middle of a trip from the OC to Carmel. Have been here before when I visited, but this day was above great! Kelly, you are so precious! Helped me and my friend both find the perfect riding boots! I went in with a certain idea on what I wanted, and left with completely different boots! Rode home comfy and happy!! Thank you Kelly!!!!

Da
Review №15

Thanks to Terry and the rest of the staff at West Coast HD, hooked me up with this sweet Road Glide!!

Ca
Review №16

Went in there and picked up new boots. Gabi and Ashley helped me out. They were fantastic! Who knew you could have so much fun buying new boots. Very happy friendly ladies and very helpful. Great job ladies!

Ti
Review №17

Needed fluids changed while I was traveling across Cali. Stopped in and saw Phil and his crew in service. Top shelf customer care and minimal wait time! I highly recommend stopping by for their Fast Track Service Special!

Go
Review №18

Kyle was great. I was showed different models til we found the one I wanted. I never felt rushed and we were able to accommodate my budget. Ray was great help with showing bike specifics. Id recommend sending friends this way when looking for a new bike.

Go
Review №19

I stopped in to ask a couple of questions and I was greeted with a smiling face. The man kept calling me sir, and made me feel old! Wonderful group of guys. They were polite, friendly, and knowledgeable. I love the service department here.

Je
Review №20

Great team at salinas Harley Davidsons glad I purchased my Harley from them

Ry
Review №21

West Coast Harley was a great experience to get our 2010 Sportster back to fully operational after 5 years of PNO. We were in the middle of a cross-country move and Phil (Peanut) allowed us to keep the bike on a tender for 2 weeks while we waited for the transporter to pick it up. Highly recommended!

Ch
Review №22

Great experience dealing with Mike, even though I came in for a used Honda. If/when Im in the market for a Harley Ill be back.

A
Review №23

Evelyn did a great job in trading down a replacement for an obsolete part. Great attention to detail and follow through. Bailey did a great job in explaining how the new part worked and actually assembled the parts. You wont get that level of service at other dealer. Keep up the good work.

Pi
Review №24

Best place to buy a Harley-Davidson. People are freindly, knowledgeable and very helpful, from sales, service, parts dept, and clothing. Got my Street Glide from them. I highly recommend West Coast Harley-Davidson if youre looking for a great deal. .

Le
Review №25

We were traveling and the bike we rented had a loose exhaust pipe, Phil hooked us up so we could get on our way, he was incredibly helpful!! Great team, everyone in the dealership was terrific!!

Jo
Review №26

Went to this store to ask about buying a Harley on credit.Told them we were turned down at another store with out even checking our credit.They were professional polite & effient.Told us after checking our credit rating that we easily qualified & sold us a nice bike.They were easy to work with helpful & kind.

ja
Review №27

Andrew was great help. Wan very knowledgable, very patient and is the go to man...

Go
Review №28

This was my first time walking into a Harley Davidson store and by far it was a very friendly, professional service I have ever experienced. This purchase was my first bike I ever owned and I am very happy to enjoyed it for a long time. Ray and Matt are the best by far.

A
Review №29

Everybody, the staff, is super friendly. Getting a test ride was super easy and convenient. I dont feel pressured at all to buy anything. Overall it was just an awesome experience.

Mi
Review №30

I recently purchased a used bike from this store and ran into some issues with the fork seal leaking, whatever stuff happens I made my appointment to get it warrantied. While it was in the shop I received a call from Phil who notified me that my rear ABS sensor was broken. He promptly began searching for the part which was not an easy one to find. Long story short. Phil expressed genuine concern for getting my bike and I back on the road as fast as possible. I would recommend this service department to anyone in need of servicing. Good job guys.

A
Review №31

The sales staff was friendly and professional. Katelyn in finance did a great job in getting me the best possible interest rate. Very professional. Ray and Tom in sales were really helpful in putting the whole deal together.

An
Review №32

Great People. Smaller dealer but size doesnt matter. Check them out

A
Review №33

Andy & Theresa provided me with over the top and beyond the call service. My bike got a flat. After calling a tow truck I did not want to leave my bike outside. Andy agreed to wait for me until the tow truck dropped off the bike. Once I got here he took his time to ensure that I was properly taken care of. He even called a cab for me. The next day Andy made a few calls to locate a correct replacement. Though I had to wait I was very appreciative and the entire staff was very courteous an accomodating. Nothing but the highest regards and compliments to Andy and the Monterey-Salinas Harley-Davidson staff.

Ru
Review №34

Service dept is helpful but be prepared to pay full HD prices. Limited in-stock full helmets (only had one -- the display model), but tons of half-helmets (I like my face too much to wear one of those). Purchasing a used bike was fairly painless compared to car purchases, financing guy is super chill. Salesmen know your name and greet you every time you come in. Lots of used bikes to pick from that you can get for much less than new, but be sure to closely inspect -- mine had a lot of rust on the spokes and a nearly bald front tire, just build that into your offer. They took off some $ when I pointed those two out, no hassle. Not nearly as busy as the photos suggest.

Br
Review №35

Such a helpful staff! Even ended up getting the wrong size and they helped me replace the shirt from across the country! Cant recommend them any more, very nice and willing to help! Thanks Everyone!!!!!

A
Review №36

Ive never had a bad experience here. I own 2 Harleys and these guys have always treated me like a king. Whenever they fix anything for me it works the first time every time. Their staff is cordial, professional, and very friendly.

Ad
Review №37

My motorcycle started dying on me on a group ride near Carmel. Called up the dealership and they asked me to come in directly. Dennis helped me right away and explained the possible causes of the problem. They ran a diagnostic test right away and identified the likely culprit and fixed it. I was back on the road in an hour and able to join my friends on the way back. Great people to work with! I would definitely recommend this place.

Go
Review №38

I really appreciated Matt working with us and picking us up at our motel. Service staff were prompt and got us back on the road in great time. They helped us out of mess getting us back to vacationing quickly. They went above and beyond expectations.

A
Review №39

The whole staff from service to sales was awesome. Theyre all professionals with good Harley family values. They know, understand, and provide for my needs, and do a good job of making me want to come back.

Iv
Review №40

Bike wasnt completed. Only one of 3 things were repaired. But Phil did a good job at trying to make things right. Now I just have to wait a few more days till repairs are completed.

A
Review №41

Stellar customer service. A very friendly, helpful crew. All of my questions were answered. It was an easy process. They made buying and trading in effortless.

A
Review №42

Great staff, wonderful customer service. They were very helpful, the store was very clean, and I liked the free test ride before buying my bike. Overall, great experience.

Go
Review №43

Pleasant experience with all concerned here. I trust we tried to make it easy for each other. I want to continue doing business here.

Go
Review №44

Awesome service. Very impressive sales dealing. I loved the low pressure but also thankful for the callback today which resulted in my purchase.

Go
Review №45

Very professional staff. Jeff, Dan, and Matt were very courteous and helpful. I appreciated the relaxed sales environment. I would recommend this dealer to my friends.

Or
Review №46

Buy a bike

A
Review №47

Jason is helping me out work on my throttle calbe at no charge. He is good work to be here & to have him is a good thing. I get a welcome very time I come here! Andy too thank you!

Pa
Review №48

I had a very pleasant experience. The store looks great. Big improvement. Sales staff gave excellent service and were very helpful and knowledgeable.

A
Review №49

3,000 miles from home, I called here. Not only did they fit me right in but the tech Don went over the saddlebags and entire tire pak mount to make sure no other issues existed. I truly appreciate all of their help. Great customer service.

A
Review №50

Awesome service. Motorclothes were great. Sonia and Theresa are so sweet and always give great service. I definitely recommend coming here.

A
Review №51

They went above and beyond in service and expectations today. We broke down south of Salinas. In a friendly comfortable phone call we had a truck and trailer on their way to us (what a great feeling). And the service department put a new backtire on that day. So grateful and thankful. We are from Portland on a roadtrip, coming back form L.A. Bill was professional, courteous, and amazing. Steve drove us to our motel while we waited. Great customer service. The service department was knowledgeable and fast. Turned a breakdown into a good experience. And I scored on t-shirts.

A
Review №52

Good customer service. Great salesman. He was very helpful in answering our questions and gave us good advice.

A
Review №53

I travel 90,000 miles per year. I want my bike with me; therefore, I have the opportunity to go to any dealership in the U.S. I only come here. I always feel welcome and theres no pressure to make a purchase.

A
Review №54

Don was very helpful & did a great job on service & install of emergency lighting system for Police Motorcycle. I have also used the service dept for my personal street Glide & the service was excellent.

Ra
Review №55

Very professional staff from top to bottom. My experience in purchasing was excellent. I would return to this dealer for future purchases and encourage others to visit them.

A
Review №56

Great service, wonderful young lady. Most helpful in all aspects. Gave me honest comments and opinions.

Av
Review №57

The team here in salinas is simply outstanding. Also clay noticed the handle bars on my bike were loose they took care of it in their expert manner. Clay is a wealth of information on touring bikes.

A
Review №58

Absolutely fantastic customer service. I broke down 3,000 miles from home and Bill, James, Andy, and Matt were all incredibly helpful. Best service we have received at a Harley dealer cross country.

A
Review №59

Katelyn & Ray are the best Harley employs Ive ever delt with. They made every minute enjoyable. They got me the bike I wanted at the price I wanted.

A
Review №60

Always a pleasure coming here. Whether buying a new bike or just a hat. The staff is always helpful.

A
Review №61

Terry was absolutely amazing. Our entire experience was perfect beginning to end. Nothing bad to say.

A
Review №62

I had after market pipes installed here. When I bought the bike I was told that these guys only installed a few different types of pipes (or an exhaust system that I didnt want). I happened to call Baily about having another shop do this installation. Baily set me straight. I am glad that I had all the work done here by the dealer.

Er
Review №63

Dropped by the other day on my way to Los Angeles. I was assisted by Steve in service. He helped get road ready for my trip. Thank you Steve.

A
Review №64

Thad was very professional and provided me prompt service. This was a great change in the service department and the overall dealership since my last visit.

Go
Review №65

Friendly staff great service made appointment bike was taken in first made all adjustments in good time. Staff very helpful.

A
Review №66

Terry was a great salesman. He provided all the information and more. It was a great first time buyer experience.

A
Review №67

Everyone is outstanding here. I would never purchase from another dealership. Great people.

Ja
Review №68

Harleys, Harleys & more Harley-Davldsons. Friendly staff.

Go
Review №69

Always a friendly and helpful experience. Just a good place to hang out and check out whats new.

A
Review №70

I have been done very well by this company. The did me very well, I have enjoy doing business with them. I thank them very much.

A
Review №71

Very nice people here. We had problem with our rented bike and they help us. Very very good place here.

A
Review №72

David is awesome great salesman. He got me my first bike with the help of Matt on my loan and good service.

A
Review №73

Lukas was knowledgeable about the various motorcycles and provided important information for me to make a decision on my purchase. Very helpful and friendly.

Tr
Review №74

Great showroom, lots of new and used inventory. Friendly crew at West coast Harley. Thank you!

A
Review №75

I have a trip coming up in a few days and the part wasnt available here. The staff made a special effort to find the part and get installed on my bike. Everything happened just right and I truely appreciate the effort and attention and the courtesy with which I was treated.

A
Review №76

I was scared at first to bring my bike in due to a bad previous experience. I have to say they went out of their way to make things right. Im very happy and will tell all my riding buddies.

Go
Review №77

Really appreciate Ray and Matt understanding my situation and putting me in the bike I really wanted.

Go
Review №78

Very courteous sales and finance people. Clean store. Great inventory.

Ta
Review №79

I shop here because they treat me like a friend and that is how it should be. We spend a lot of money on bikes and want my dealer to care about me. They have a lot of cool events there too.

Go
Review №80

Ray was fantastic and helpful in selecting my new street glide. He was very knowledgeable of the products and quick to answer any question.

A
Review №81

Great service. They were very friendly helping me with 2 test drives and trading in my old bike.

Go
Review №82

Excellent service. Very friendly. Consistently willing to accommodate, inform, and make sure we were comfortable.

A
Review №83

They got me in quick and got me out quicker. Amazing service dept. These guys rock.

Ge
Review №84

Very helpful and knowledgeable personnel to bad did not have the part size was looking for.

A
Review №85

Great group of people I would recommend to all of my friends. Great experience.

Br
Review №86

Great service from all the staff there I got me a awesome used bike for a great price Thank You West Coast HD ...

Go
Review №87

My contact with Jeff and Matt was no bullshit. The whole deal was cut-dry, no nonsense.

A
Review №88

All of the people at the dealership and service department were very courteous. Everyone went out of their way to help with my bike and my personal comfort while my bike was being worked on.

A
Review №89

I had a great experience. My salesman Ray was excellent and the finance department got me a price that works.

A
Review №90

Everyone was helpful and pleasant to work with. I will recommend them to all of my car club friends and family.

A
Review №91

They were very helpful. I had a dead battery. Bull offered to pick my bike up from my home to check battery out and for no charge.

A
Review №92

Violet offered a great service and Jessie as well. They had tasty donuts as well.

Go
Review №93

They were very nice and helpful. As a first time motorcycle buyer, this was an amazing experience.

Cl
Review №94

Just went there to buy merchandise but happy with experience, gave me a mil discount. Plus there was a pretty hot girl that worked there

A
Review №95

I bought a new bike and Clay and Matt were very helpful. I got a better deal than I expected.

Mi
Review №96

These guys are awesome! Great service! A repeat costumer.

Te
Review №97

Rey was very knowledgeable with the questions that we asked and that made us feel comfortable when coming in the first time.

M.
Review №98

Great customer service... Luv that they support ViCToRy OuTReaCH

Go
Review №99

Over the top service. Everyone was most helpful and very friendly. Its a pleasure doing business with the dealership.

jo
Review №100

I loved everything about this Harley Davidson store, bought a 2016 iron 883 from Terry best sales person Ive ever met

Information
100 Photos
100 Comments
4.7 Rating
  • Address:333 N Main St, Salinas, CA 93901, United States
  • Site:http://westcoasthd.com/
  • Phone:+1 831-731-5066
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • T-shirt store
  • Tire shop
  • Used motorcycle dealer
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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