Work was done on time, friendly, professional, and explained his work so I could understand!We have used this company for years and we highly recommend them
The tech who came was prompt, knowledgeable, and immediately diagnosed the issue that was adversely effecting my garage door. A nice guy who did a great job!
I bought a replacement garage door opener from OVERHEAD DOOR COMPANY after losing mine. They accidentally sent me the wrong one and when I called them they immediately sent me the correct one and didn’t charge me for shipping. I also had them come and fix my garage door when it wouldn’t open. Connor came and found a broken part and replaced it. He also checked all the screws to make sure they were tight and oiled some of the parts and adjusted the tension on the springs. He explained everything. Great service. Highly recommend.
Fast in getting an appointment. Helpful front office staff. Very knowledgeable technician. I can’t ask fir anything better.
Their technician replaced the circuit board in our garage door opener and did a great job. He also caught a loose wire on the adjacent door opener and fixed that as well. Courteous, friendly and professional. These folks are legit!
Overhead Door Company of Salinas provided a great product and experience. I badly needed new garage door, and due to the unusually wide garage I have, I had to custom order it from their factory for no additional cost. I got what I needed and was assisted by staff along the way. The installers were punctual and professional. The door looks great and should provide service for years to come. I appreciate not being upsold on a new opener. My existing opener has been discontinued, but is still functional (also an Overhead Door product). They tuned it up and it works great. Everyone I dealt with was polite and professional.
Sorry, not very good with names but the garage door technician was very knowledgeable and did a thorough job of explaining everything and working on the garage door
Our Overhead garage door is so beautiful and has worked for many years without issue until a bad storm. Very professional response and service to repair the door. Technician did a great job! I highly recommend.
Arrived on time. Quickly assessed problem. Had the replacement parts with him. Installed the replacement part and then verified that the problem was resolved. Also checked the entire system out to make sure that it was operating correctly. Made sure that I received extended warranty coverage to make sure that I was not unfairly charged for service. Updated all remote openers and made sure batteries were current! Excellent service!!!
As a principle of a design firm I hire and work with various subcontractors and building professionals on a daily basis. Overhead Door Company stands out as one of the best. They are responsive, on budget, professional, knowledgeable, do quality work, stand behind their work all within their quoted time frame. I cant recommend them more than simply saying they are the best at what they do.
Fixed the problem and tuned it up to smoothen out the sound and more. Awesome, convenient and all that!
I don’t know anything about garage doors - but having mine done through Overhead Door Company was questionable at best. They came out to simply fix a cut line that happened while redoing our garage. Didn’t seem like anything major so they quickly fixed and ran the lines up along the insulation we had put I the roof. That cost me about $200. The problem there is my contractor said that was dangerous so we ripped it back out - and the garage again stopped working. So Backdoor came back out after we finished the garage to fix it again, but rather than just own the mistake they charged me an additional $125 just for the labor to put the lines up plus another $85 for a part that probably should have been replaced the first time. So for $500 I should have just got a new garage door opener. I gave them 2 stars as it’s working now at least and they were quick to come.
This was our first experience with Overhead Door and it was so far superior to the company we have used in the past. The minute I phoned to make an appointment I could tell it would be different; the person answering the phone was pleasant & efficient. Conner, who serviced our garage door was very professional and did a thorough job. We recommend Overhead Door.
Our technician quickly diagnosed and corrected our door issue. He then serviced the door and it works like a charm. We would use him again in a heartbeat.
I was pleasantly surprised when the service technician showed up early in the “window”, and was very professional looking and acting. We discussed the problem, and thought the problem was the sensors by the door opening. He quickly determined that there was a minor problem with one, which he fixed, but then with further investigation, found the problem with the opener button on the wall, which he also fixed quickly!He then lubricated the door and checked all the bolts and track alignment. Since I have two garage doors, he then lubed and checked the second door. I was surprised to see that he found (and replaced) some stripped and loose bolts on the second door that I am sure would have caused a problem in the future if he hadn’t found them!It is truly a surprise when one encounters a very competent and dedicated service provider, and I for one highly recommend his company, and will ALWAYS call them when I have any issues with my garage doors!
We called your company, because of a malfunctioning garage door. Your service/repairman Connor Arrived at the indicated time and began his examination of the door. He was thorough and detailed. He was able to discover the problem, A loose connection, that was causing the garage door to malfunction. His speech, actions, and demeanor, gave us confidence in his ability to find the problem. We Are satisfied with the results, and should the need arise, callon your company again. I very much recommend this company.
They did a great job replacing our failing existing opener in our new home. Very professional and flexible to work contactless during covid. Very happy with the replacement!
Excellent service, knowledgeable, timely. We needed to repair a garage door that had a small dent. Two other companies said it couldn’t be repaired and wanted to sell us us new doors. Jaime sent out a repair technician (Javier) who completed the work in two hours and it looks like a new door. We saved $1,000 and the door works perfectly. Thank you Salinas Overhead Door. We will give you all of our business in the future.
Overhead Door is A+ Great product and excellent service. I highly recommend them if you’re in need of a new garage door!
We have used Overhead door service twice when the coil spring that opens the door broke. Their service is quick, professional and reasonable in price. I can highly recommend their service.
Javier at Overhead door does a wonderful job of maintaining my garage door so it always works optimally. He is always prompt and very pleasant.The receptionist is very nice and makes it easy to schedule an appointment.
Excellent customer response & service. We have a long relationship with this company, and they’ve always delivered.
Connor was prompt, pleasant & respectful. He was thorough, knew what he was doing explaining the problem and stated what he was going to do to fix the problem. He cleaned up after himself. Thank you
Excellent customer service from Javier and he was very knowledgeable about his job and offered customer maintenance tips on how to care my garage door. Also did a through safety inspection of all moving parts when he replaced both springs on my overhead door. He is a very polite employee and hard worker.
We had a garage door opener taken from one of our cars. I purchased new ones and just wanted overhead door company to program them and make sure that the old one did not work any longer. They showed up did what was asked in a quick fashion. I would use this company for any and all items related to our garage door and the hardware need for it to run.Great company and great service.
Great friendly effective service. JAVIER HAS SERVICED OUR GARAGE DOOR IN A PROFRESHIONAL WAY AND OFFERED GOOD ADVICE on checking key areas.
Wired pulley needed replacing with realigning and it works like a brand new door. Second time I needed a repair and it came out as expected. Only thing is I had to wait 2 days but Im not complaining thank you.
Technician very knowledgeable and thorough.On-time, experienced, and took care of our garage door issue properly.
I had two issues with my garage door and both were addressed and fixed in a timely manner. The window of time for service was fair and worked well for me. I couldn’t be a happier customer.
Collin was great, went above and beyond while he was here. Had a broken spring but he also took time to tighten everything down as well as noticed some long term failure concerns and advised me of them so I can be prepared to Replace things in the future. I think that info is helpful since I’m on a budget and can not afford to do everything at once.I am caring for my elderly parents, and am very cautious through this Covid 19 experience. He was so professional, wore a mask and I did not have to feel like he was doing me a favor as with other service providers that have come to the house since the shut downs. He was just as friendly and helpful under a mask and frankly I was very impressed. Would definitely recommend and also will definitely use again. Thank you so much!
Since we moved in our home more than 10 years ago, we’ve used ODC for any garage door problems we had. I asked the tech how long those springs last and he said 7 - 8 years depending on uses. It was right on point since the last time we had that changed was 2012. Great service and very efficient. Highly recommend. Thank you.
Connor went above and beyond my expectations for the repair of my garage door. Highly professional, knowledgeable, polite, and very easy to communicate with.Thank you for your wonderful repair of my door.Highly recommend this business!
After i discovered a broken cable on my garage door I called Overhead Door. The technician arrived the next day, on time, wearing a mask. He was clean, organized and polite. After diagnosing the problem, worn bearing, he not only replaced both bearings but fully serviced the door. I would recommend this company to anyone.
I recommend this business for any of your garage door needs.. !!
Overhead Doors has always been a great business over the years. I recommend them wholeheartedly.
My experience with the Overhead Door Company was super positive. Try them they are the best!
Came out quick and found the problem at first glance. Very professional. Will continue using them for all my garage door needs.
Yep, great service, I had used them a couple of years ago for a cable replacement and the same technician Conner I believe arrived promptly as scheduled, explained the spring problem and replacement price, how long it would take and also lubed everything again. It’s always good to see the same employee’s on the job Still. They also send you a text reminding you of Appt time window when they will arrive.
Javier was awesome, he did a great job, explained everything I needed to know.
Javier did a great job, was actually early and knew immediately what was wrong. Highly recommend and was so thankful he knew what he was doing
I want to start off with saying Overhead Door Company has a great team. I worked directly with Art (Residential Estimator), and Conner (Technician) both were extremely polite and very informative. I am very please with the work they did. My garage door is back to normal. Thank you!
On time.Efficient work.Explained what was needed and why.Have hired multiple times and will again.Prompt service again!
They had a tech. at my house within 2 hours, I needed the springs replaced on my door. Connor the tech. had all the parts with him. He replaced all springs and serviced the hardware. My garage door has never worked this well. Parts and labor were very reasonable.
On-time service call in the rain :). Problem fixed within an hour.
Our garage door is older and has some issues. It needed work. We live in King City, and first of all, they were willing to come and help us. Technician showed up on time, and was friendly, knowledgeable, and helpful. He suggested a repair which was inexpensive and got the door working well again. No big replace the door sales pitches, even though it is older and probably should be replaced. Definitely would have them come out again.
My tech, Connor, was prompt, knowledgeable, professional, and did a thorough job of installing my Home Depot garage door opener. Thanks!
Great job.The installer was great,very nice.
They would not come to give an estimate, instead had me send photos, then claimed I needed a new door cause its older then 10yrs old???Called Central Coast Garage Doors & they sent a technician down, assesed the problem correctly, fixed, tuned door, all for $65All within 2hrs my door was fixed. They saved me $5000. Thank God
Friendly business to do business with.
I know and like the manager and sales rep.Havent met the owners yet.
Great experience and highly recommend
Made an appointment a week in advance to have one top section of the garage door replaced, I even sent them pictures. The guy shows up without any panel and then said to me oh we will have to order it, then in the same breath tells me we dont sell that one anymore and trys to sell me a $1,100 door and that they will have to come back. Very POOR Customer Service. Im going through someone else- Please Beware of them !!
Fantastic service
Awesome customer service