I have used Burnett-White for years. They are consistently the best price on tires and their customer service is top notch. Added benefit is that they always answer their phone and have an answer to your tire question immediately.
Burnett White has the best prices of anyone. They are fast and efficient and have great customer service
Theyre super friendly, and able to fit me in with just a days notice for an oil change. They have a pretty pond and kitties inside too which makes waiting feel less like waiting. Cant wait to go back!
My experience with this business was great. I had a tire that was losing pressure and they were able to complete task the same day. I didnt have to wait for tire to be ordered. Plenty in stock.
I went to Burnett and White because a tire was flat. I had no appointment but that didnt matter. Within a short period of time I had a new tire! So easy. The nice young man behind the counter was polite, professional and knowledgeable. Cant say enough good things.
Excellent service. Honest and everything promised, they did.
Doug was extremely helpful in getting me info on the best tires they had as we were stuck on the highway with multiple blow outs. They sent a service truck out no charge, had us back on the road in a little over a hour with all new tires at a fair price.Great service and people, Thank-you!
I needed to have a nail removed from my tire. I was recommended by a friend. So glad I listened. They were all very nice from start to finish. I definitely will use them again. You will not be disappointed. A+++++++++
My son had a flat tire; and they took him immediately. The staff was friendly and accommodating. He was back on the road in no time!
I appreciate your assistance with my tire that needed to be replaced right away. Your service was excellent and the price was a pleasant surprise. I was in and out in 30 minutes. Amazing!
Brought two of my vehicles here for alignment and both times it was a pleasurable experience. The second time unfortunately someone vandalized my vehicle but without question they took care of the glass that was broken. Very professional and will definitely keep using them in the future.
Purchase of tires was very quick and and a very good cost. They had my truck back on the road much quicker than expected. And thr price was great for a drive in customer.
Tire blew out and we stopped here for service. Mike was awesome and took care of us. In and out answering all questions. Phenomenal service and would definitely come back again.
I have to say these guys are the best when it comes to tires in the area.Great service. Highly recommended. Will always be my spot for tires related stuff.
I developed a flat tire on a Friday night, and called first thing Saturday - told to bring the car in straight away. Dawn and the rest of the staff were courteous, knowledgeable and efficient. Needed special order tire - and the car was ready first thing Tuesday. Will definitely use Burnett-White in the future and recommend to friends and family
Two tires balanced in less than 30 minutes. Fell in love with shop kitten! Everyone was very courteous. Thank you!
Got a great price on tires for my dodge 2500. Staff was super friendly and professional. They had my truck in and out. I will 100% be back with the wifes vehicle very soon.
Remarkably efficient. I came in with a nail in the sidewall and they replaced the tire; called to let me know and took care of everything in a very short amount of time.
I went in witha small problem. I needed a new tube installed in a mower tire. The parking lot was full and the entire yard was very busy. However, a young man took my tire and returned in about 15 minutes with a new tube installed. I was very impressed.Thank you, John
This is my 2nd time going for an oil change! I always wait as it normally doesn’t take more then an hour & the shop feels like I’m right at home. They have cats the roam around and greet you & a nice pond inside as well. The staff is always welcoming & polite. I’d recommend to anyone for any kind of maintenance of their car.
Service was great.i called inquiring about having my battery replaced was told to come on in.I was greeted with the lady at the counter and was in and out within one hour.Would definitely refer others to support your business!!!
I needed a repair, and a friend recommended. They did the job great and exceeded my expectations. I’m now a customer for life.
The BEST place to get tires! I called last minute before a long road trip and they fit me in easily. Very affordable! Won’t go anywhere else
Burnett-White had the best prices for tires, and the service was fast and friendly. The office cats made the wait much more pleasant. Last week my car was making an awful noise in the front end. The problem ended up being a rock wedged in someplace. They took the time to identify the problem & there was no charge. What good, honest people!
I had a slow leak in one of my tires from a previous repair elsewhere. They patched my tire and and was out of there in less than 30 minutes. Very friendly and knowledgeable staff. I have purchased tires here in the past and will be back again when I am ready for new tires.
I am so glad we chose this place for help!!!!! So so so glad!After being totally screwed over by genius tire shop up the road. We went to burnett-white tire pros. They did not only fixed our vehicle. but also did some inspections to make sure our car was good and safe! At the end of the day they didnt charge us at all due to what we went through with the last tire shop. Everyone at this shop was very kind and professional. Thank you so so so soooo much Burnett white!!!
Car is riding super smooth now, great customer service
This was a road service call 30 miles away, only place who could get to me in 2hrs or less they called to let me know tech was on the way he showed up less than 2 hrs, first he was very courteous and friendly, didnt waste time running up the bill . And his technical knowledge of the best way to repair the problem was phenomenal. His name is Matt T. Cant miss him hes a carrot top and he knows his stuff .Fantastic attitude . I really, really appreciated his honesty, something lacking in the American work ethic these days. Bottomline i have there phone number saved and they will be the first i call next time im in need of mechanical help. It takes a lot to impress this Army Veteran. I was impressed . Thank You for making my bad day into a good day...
Burnett-White is my go to mechanic shop in Salisbury. Ive had a bunch of work done on my truck here, and they have always been professional and reasonably priced.
Good Service, Great workmanship, Fair prices and very friendly people
Awesome service! Took care of two issues with boat trailer. Reasonable prices.
Great stuff all around. Staff was very helpful, Doug especially was a straight shooter… Helped me to feel confident in leaving the shop satisfied.
I’m very pleased with the service received at Burnett-White Tire Pros. I took them a project that most shops had shown very little interest in, but Mike and Crew jumped right in with some professional guidance and recommendations. Mike even took it upon himself to assist in getting my MD inspection completed at another shop because he knew I was short on time. They work quickly, courteously, and professionally. 5 stars!
Great business, awesome 5 stars. Now I will never go anywhere for automotive work.
Great Customer Service. Great Prices and Good Service. Thanks Again.
Everyone has alsome.... Changed and balanced 4 large SUV tires in less then an hour.. Great Work Burnet White Team....
Very professional and friendly. They had me in and out in no time at all. Would definitely recommend for all your tire needs and oil changes/services.
I have used them a couple of times now. They are great to work with, very professional. The second time while they could not figure out how to fix my issue, they did not charge me any extra for the effort they put into it. They do business the right way.And a huge bonus is they have a comfortable waiting area with some friendly cats!
I called them spoke with Dawn and told her my tire had slow leak /was told to come on in so they could look at it to see if could be repaired . Because I was told from other place they couldnt do it, they squeezed me in I was given a tire till the new one come in . Very nice highly recommend them very clean and c courteous .friendly made me me feel welcomed Highly recommended
I’m from out of town and found myself with tire issues just before getting on the highway for a 2 hour trip. I was helped immediately by friendly staff and in and out within 20 minutes! Thank you!!
This is a great business. The team on the floor is efficient and courteous. They are ready to give expert advice, never talk down to you, and understand those who are on a budget. I depend on them and they’ve never let me down. Two years now and counting. Give them a try.
I had a tool stuck in my tire. Got there right before they closed. They were all very kind and professional and had me back on the road in little time. I appreciate their courtesy and professionalism!!
Did a great job in a very short amount of time
I contacted Burnett White and asked if they could put tires on an RV that is being stored. Without hesitation Matt stated that they would accommodate my request.
Excellent experience. Called and spoke to them,told them what I needed and they were able take care of me very quickly. Professional staff and good environment. 10/10 Service. Would recommend to anyone
Fast courteous very good at this job.
Absolutely great service. Have bought from them for years. Ms. Tilghman & her crew have surpassed my expectations every time. Quality of products, professionalism, speed of services. They are the experts.
Excellent service and a great price. Efficient and kind people. Would definitely come here again.
We were very pleased with the quality and speed of their service. The folks are very friendly and helpful!
I was in a hurry and needed to get in and out with dropping off my vehicle for tires. The salesman greeted me as soon as I came in the door took a look at what I needed and didnt try to up sale me. Vehicle was done when he said it would be.
The best place to go. Very friendly staff knowledgeable, great atmosphere. THIS IS THE ONLY PLACE I WILL GO for big tires and wheel service for our SUVS
Reasonable price and timely service.
Always great service, very friendly. Really like working with them.
Awesome experience, came in earlier today and all the guys that were working were very sweet. The blonde woman too!
I previously left a bad review. I decided to give them another chance today and they definitely redeemed themselves. Very polite. Attentive. Affordable and fast. I will definitely be back.
Switched to these folks after a recommendation. Wouldnt even think about going anywhere else now. Vehicle is done when they say its going to be. Staff up front are very personable. I started recommending them to everyone after my first visit. Thanks again
Were able to fit me in when I got a nail in my tire while traveling to Salisbury.Very friendly.
Great! But was waiting for a call when tire was done. I just went there later, and it was done, all ok!
The pricing for work performed was great and the service was exceptional.
I live an hour away from this location and while I was in the area I ran over a large landscaping spike. It was about 8 inches long sticking out of the side wall of my tire. When I called they were so pleasant and courteous. They offered to get me in immediately. I was concerned about driving the vehicle to them and they eased my mind by offering to come to me and put on a spare to get me to their location if I needed it. I didnt but it was nice that they offered. The office was very clean and I was in and out in no time. The price for my new tire was comparable to what the price is where I have my normal service at. I highly recommend them. Thanks again taking such great care of us.
The service was excellent and fast, they found the tractor tire I neededand mounted it in less than an hour.
They are the best by far ! Great service, most comfortable waiting area and great price. Ill never take my cars to any other auto service business. Greatly satisfied. Thanks to Dawn and staff !
Quality service, professional, and excellent staff! TRUSTWORTHY!
People and cat all very helpful.
Took in my tire repair immediately. Wait time was minimal. Modest labor charge was suprising. Thought that it may have been atypo. Friendly and helpful local folks doing a great job for the community.
Very nice place. My first visit here. Staff were attentive. I love the cat in the waiting room. Nice touch. The only question I have is - I was told on the phone that my headlight cleaning would be $89.95. I know it’s not a lot of money but there was an additional $7.20. When I asked what that was, they said it took a little extra elbow grease to clean my headlights. I believe customers should know ahead of time that there may be a difference in the quote. I appreciate the timeliness of getting the job done and the ability to get an appointment that worked with my schedule.
The front desk guy was informative and kind. He gave me several options and the work was finished in a timely manner.
Lady behind the counter was rude and nasty. Not a place to do business with.
I have always been treated great by the staff and they have always gotten the work done in a very timely manner and a FAIR PRICE
Burnett-White Tire Pros are even more than that! As a walk-in customer, I was quickly responded to. They took special care to listen to my concerns for mounting my custom rims and classic style tires. The owner runs a tight ship and I was given first class service!Chris M. 11/30/2020
The best tire service on the Esva..friendly pros there
Called to make an appointment for a wheel alignment and have the front tires balanced. Work was performed in a timely manner while I waited. As I waited there were customers in and out quite regular and the place was busy but I did not get the feeling they were overwhelmed. Everything went smoothly for a fair price and I would definitely got back for any tire or alignment work. I would highly recommend them.
Always courteous and professional! Provide good work at great value.
While on a camping trip I got a flat tire. It was a Saturday and alot of places were closed. I gave them a call and talked to Doug. Doug explained to me that they were shorthanded and busy bit when i explained my situation, Doug sent a road tech out immediately to assist me. If I lived in the area this would be my shop to do routine maintenance with. Many thanks to Doug and his team for allowing me to have a great weekend and 34th anniversary.
The staff members were great. My tires were on in no time. Highly recommended!
These folks are such a pleasure to deal with. If only there were more stars available to assign! They are always so knowledgeable, friendly, fast and reasonable prices as well. Today I damaged my (new!) tire and it looked bad to me - they quickly came out and inspected and let me know all was well. Cant thank you enough Burnett-White!
The owner and staff are great! They absolutely know what they are doing! Highly recommend their service!
Multiple great experiences! Quality work at the best price. Awesome staff too.
Jed is always professional and knows what our trucks and cars need. Makes the appointments and is very accommodating to the best he can especially during these crazy times! Pricing and quality is very fair, competitive and great! Bring it all here sums it up :)
Very Professional and Reasonably priced for my oil change....Kudos to Dawn!!!
**EDIT:Nov 10, 2020 - We returned again yesterday for an emergency flat and was helped very quickly. The lady at the front is a no-nonsense, straight to the biz, get ‘er done kinda person and we loved that. They had my wife out of there pretty quickly considering the circumstances. We will be a customer for life. **We were in a rush trying to get two tires so I could get to work and 5 places we tried said they couldn’t help until hours and hours later. On a hope and a prayer, my wife called these guys and Doug assured us it was ridiculous to have to wait that long and he could do it for us. Once we arrived, he left to the warehouse and got the tires. While we waited, my wife made a new friend, Nikki, the Siamese cat, which was so well behaved she thought it was a statue! Doug had us out of there in no time and under $200 for two nice tires on the rim. Can’t beat the service or the price. Will definitely return as customers... and my wife sooner than that just to see that 🐈. Thanks guys!
Efficient and easy to purchase/replace tires. Timely work and friendly free range cats in the waiting room. 10/10 would return.
We had a flat tire on our camping trip and Doug was amazing about getting someone out here to help us ASAP. Thank you for your help!!!!!
I think Doug helped us. Order new tires for our pickup which will be put on next Saturday. He even gave us a military discount.. very helpful
It is always a joy to get my vehicles serviced there.Michael and most of the front desk professionals are always welcoming and ready to help.
Had exactly what I needed thks
Mike and Doug at Burnett-White are the best. Quick and professional and eager to make sure your vehicle is taken care of in a timely manner. Need someone to service your vehicle? Call Burnett-White
I broke down and had my van towed their, and they were great. They got on it first thing this morning . The service was excellent. It was fixed in a timely manner and I got my van back in no time. They are truly a nice company to deal with. The office personnel were very friendly and professional. A great local business to deal with. Great Job!
The easiest way toSay it -BW takes care of customers vehicles as if they were their own. Every time we bring in our vehicle for service / tires I always know BW is looking out for our best interest. I’ve stopped pricing tires cause they just cannot be beat.
Great service! Mike and all of the techs were super helpful and courteous!
Doug got me right in and i got tires for great price. Nothing cheap goes on my jeep but nothing expensive either so he found the right fit. Rides better smoother let alone the free rotation every 5k. Fast friendly service is what i love
Awesome team! I trust all my vehicles with them! Keep up the great work!!
Life Savers! Cant thank them enough!
Very fast and helpful. Fix my shakey car with a new set of tires and had me on my way quickly and for a really good price. Highly recommend.
I dropped off some ATV tires to get mounted and they had them done in an hour! The staff was easy to work with and very kind
Knowledgeable and friendly staff.
I loved this place so much! Everyone is so friendly and knowledgeable. They were able to save me quite a bit of money compared to another place for the same exact work and they got it done within a few hours.
Burnett white has great personable service. They are honest when it comes to repairs, looking out for their customers best interest and safety of the vehicle. Prices are very reasonable. I would recommend and give them my 5 stars. Thank you for caring.
I took my company car to get a leaking tire fixed. The team were friendly and inviting. The music that played in the lobby was enjoyable. Very good atmosphere. I’ll be back with my personal vehicle!
Always fast, friendly, and professional!