Awesome place to shop, great employees, well stocked for all your needs. When you visit ask for Bethany shes very good at her job, knows a lot about the things they sale and has a great attitude.

Great Place! Ray, (along with the entire staff) is super friendly and very knowledgeable of the products..

Love the shop, passed though on a trip looking for a new vape since mine was acting up and decided to get a new one. Joyce helped with choosing a new one and more than happy with the choice I got. Thanks again. I can highly recommend the place to get stuff.

Bethany had awesome customer service.she was kind and patient. GREAT PERSONALITY.

Great smoke shop with super friendly staff, Bethany was very insightful and helped me find everything i needed. Couldnt be more pleased.

I love this place. The staff are always friendly and informative. Christina was the one who helped me today and she is always very polite. They know their stuff inside and out. They can tell you all about their products and I mean all their products. They have a large variety of different things including nice posters and tapestries. I would highly recommend this shop to anyone who smokes or vapes.

I moved to Salisbury, NC last august and was in need of a smoke shop. I looked online and found this store and never went to any other store since. This store is great! They always have just what I need and the staff are very kind and helpful. Megan’s always ringing me up easily and responsibly. Highly recommended!

Love this store. They have a great selection of items to choose from. Workers are super friendly.. its my go to forsmoking related items.

Freya was a big help today picking out what I needed. She helped finding the right kind of kratom and she was glad to walk me through all the types and give any information she could even though it took a bit.This shop is great. They have all sorts of goodies. 11/10

Great experience at Highlife today. Went in knowing exactly what I needed and my sales lady, Freya, showed me all my options and was very knowledgeable about all the products. It was a successful trip and money well spent. Love the place and has a great atmosphere ❤

Dutchess was incredibly helpful and had a uniquely beautiful personality. Prices are always the best here compared to other places. I just wish y’all were open later! Still, love this store, would highly recommend.

Was in a few days back and the girl who was there was pretty helpful. Im new to all this stuff so I learned a lot. I think her name was Joyce, my memory is not the fondest. Super tempted to come back, thanks a lot. x

This place was an incredible! A very pleasant visit, staff took incredibly good care of me while I paroozed. Joyce was an absolute joy, was always ready and very informative! I cant wait to come back!

Excellent staff, very knowledgeable! Great selection in all areas. Nice vibe 🤙🏻

Great little smoke shop, very friendly staff. Great selection of vapes and great flavors. I am a relatively new vaper but Freya was very knowledgeable and helped answer any questions I had. Will certainly be recommending to friends and family.

Kenzie was incredibly helpful and knowledgeable with me getting what I needed. She knew exactly what I had questions about and was able to help me right away. 5/5 will come back.

Kenzie was excellent and very knowledgeable. She was able to immediately help me get what I needed. Will definitely be coming back.

Excellent customer service from Joyce. She is sweet and friendly. She listens and helps me find exactly what I want.

Love coming here. Always have what I need in stock and the service is always GREAT. Freya was absolutely helpful.

Love coming to this store. Theres a new girl; Freya, shes very knowledgeable and makes you feel extremely welcome.

Excellent customer service and friendly employees! Kenzie is super friendly and helpful. I love visiting this location!

I have been frequenting this store for about a year now. It is located in a good part of town. The people that work here are very courteous and friendly. Any questions that I have asked I was always given answers which directed me to the correct item/s needed. It is located in an older building complete with one of those original tall doors - occasionally I come here just to see the door. Mike the manager is a man of integrity and although he is usually very busy he often takes the time to engage me in my philosophical points of view. Great place - people are very nice folks - my favorite store in this venue. I highly recommend

My favorite smoke shop in Salisbury. Great selection.Freya helps me find exactly what Im looking for.

Went to High Life today, and Kenzie was extremely helpful in helping me select the right product, as well as explaining how it works. Great experience!

Dutchess was a fantastic personality and a great help when we stopped in. Well certainly be returning next time were in the area.

All of the staff are super nice and helpful, countess and Megan were quick to help with any questions I had highly recommend

Fun shop! Joyce is a pretty knowledgeable person, taught me a bit about kratom, will be coming back.

Freya was so sweet and helpful always love coming here! Best place for all your needs!

JOYCE was super nice the entire time i was there i travel alot for work and she helped me find everything i needed if im ever back through ill definitely stop in again.

I purchased a bottle of 300 Queen Bee Red Maengda. The product was damaged. I went back to High Life and they told me there was nothing they could do, but offer me 20% off another bottle. It’s not my fault the product was damaged. I will not be shopping at High Life anymore.

Kenzie was a delight. Great ladies. Very informative

I was 💯 impressed with the store, staff, knowledge, and overall highlight was gathering info from.Kristin is what I thought was her name...

Kenzie did an amazing job super nice and very polite, will Deffinetly be back to buy more cigars.

Kenzie was incredibly knowledgeable and super helpful. Thankful for her knowledge and patience!

Megan is always a great help every time I come in. Very knowledgeable staff.

Always quick and easy at the salisbury HL Christina and Dutchess already get me right before I make it to the counter!!!

Duchess helped me out keeping my decisions quick and efficient. I have been a returning customer because of her

Megan was a great help today. Always have great service

Kenzie was great today, got everything I needed taken care of in a timely fashion!

Kenzie was super helpful and made sure I was satisfied with my purchase. Will be back for sure

Kenzie was great! Costumer service one point thank you a lot!✨🙏🏻

Megan was very helpful with me finding my flavor I needed

Kenzie helped me too much today! great place!

Dutchess was so helpful! I found exactly what I needed, thank you!

Ive been to like five different High Life shops around NC. Every one of them is fantastic. Chill, friendly, helpful, and professional staff. Their product selection is always ample, and of great quality. Prices are usually pretty hard to beat, too. The Salisbury shop really stands out though. Doesnt matter what time of day, or day of the week, the folks working here are always super helpful and nice. You couldnt ask for any more.

Freya was fun! She advised me to not put the pipes in my mouth, but remained friendly as she explained the selection of toys ;)

I came in as a last option. I should have came here 1st. Megan was so understanding, nice and very knowledgeable. Then I met mike. They understood my issue and helped me pick a proper product for my issue. Dylan helped a lot as well. I will be back. Thank you all very much

Awesome place. Megan was extremely helpful.

I called to ask about the price of BUTANE. Which you can call Lowe’s and do the same and they will actually give you a price without some BS about age verification. I wasn’t inquiring about glass or tobacco products. But about a CAN of BUTANE. I feel like one should be able to field certain questions without having to ask someone’s age over the phone, I wasn’t placing an order, simply asking a question. Also from my three visits the staff have been unhelpful to the point that it makes you feel unwelcome and usually stand around until a brave one asks if you need any help.

Great shop, always clean, Freya was super helpful.

Christina was very helpful in finding what I needed!

Thanks to Christina for the help today definitely a 10/10 out of 10

Kenzie is the bestttt, def go here:)

Freya was a awesome at helping with my purchase!

Blonde headed girl with tattoos was rude an disrespectful. Couldnt answer questions about product I was interested in . Never had a problem in this store till now. My visit was on August 15th around 7:30, 8:00So Disappointed !

Great and awesome todayKenezie

Excellent customer service. I don’t really smoke, vape, etc. This was my first time ever in High Life. I went into the store looking for a phone charger and I was greeted by an employee. Being a tobacco shop, I was immediately asked for my ID! I am very impressed by that. There are too many young kids smoking. Unfortunately they didn’t carry phone chargers. While I was in there, the items on display were stocked and very organized. This establishment is very clean. Before I walked out the door, I saw a sign telling me to review High Life on Google. Being a Local Guide, I am happy to. I highly recommend this place!

Amazing place and really great employees! Stopped while out of town and everyone was so helpful. Will for sure be back when Im back in town. Kristen and Megan were awesome!

Would advise anyone to find a better place to spend your cash. They r just so busy they dont need your money at all. Find a place that is actually capable of helping you, not acting like they cant. Bless your little hearts, i will never step foot in your organization again. Put that in your pipe and blaze it. Thanks!

Mike & Ashley were very knowledgeable and fantastic hard working people. Made me feel very at home I will definitely be coming. Thank you so much & check em out.

Christina helped me pick out vape liquid. She was very knowledgeable on the brands and tastes. She also helped my boyfriend pick out a vape set and helped him with what mg he should use and flavor.She was also very knowledgeable on the water pipes. The staff was very friendly and helpful. This is my place to go for sure. Thank you guys!

The pushy sales rep sold me a $100 GeekVape mod which died the night I got it home. They outright denied any responsibility even though it was an open box sale. They told me to go talk to the manufacturer for warranty replacement - that was 4 months ago. Still waiting, $100 down the drain.Say whatever you want about the shop itself (their glass selection is ok), but dont buy a vape from them. They will stonewall you if anything goes wrong with it and wont give a $#!t about you once they have your money. Rolling Fog over on Jake has a smaller selection, but they are a lot friendlier and I always feel welcome in that shop.

Quick service. Very polite and friendly. I always get great help and costumer service when I come here.Mike Kristen Megan and Ashley are awesome!

Meagan was very helpfull

Mike and Caroline were both so incredibly nice. Mike answered my hundreds of questions and helped me make the best choice for what I wanted!! Will definitely be coming back.

Very friendly staff, extremely knowledgeable about all products, great prices, especially on vaping products. Will refer friends here above all other shops of equal status. Havent met an employee yet that wasnt eager to help me. Love this place!! Salisbury, NC. Thank You

If I could give zero stars I would. The manager Mike is very nasty and rude when asked questions about the products. This is what happened during my time in the store this past weekend. A previous time I was at the store, I have witness him belittle the other employees in front of customers, this is so unprofessional and goes to show that this company doesnt care about its employees. I will not be shopping here for my kratom anymore.

To say that the people who work here are helpful and super friendly is an understatement! They were so patient with me and eager to help which was great for me because I was looking to make the switch from smoking cigarettes to vaping but was completely lost as to what and how I should go about it. As soon as you come in they acknowledge you and offer assistance but theyre also not overbearing and super easy to talk to!! I was able to get everything that I had gone in to get plus a ton of helpful information on the things that I was interested in! Ive been back a few times since both to get specific things and also just to kill some time and look around and either way they make you feel completely comfortable! Which is more than I can say for some of the other locations I have been to where I was nowhere near as happy with the experience I had. Theyve got a ton of stuff and they are as knowledgeable as they are nice which is what Customer service is about. I dont have a bad word to say for the place and I am definitely going to be back!!

Caroline and Christina helped me find the best products and for a great price. I recommend this place to anyone and everyone.

Excellent store and excellent service! Wide selection and well organized store. All of the associates are great! Megan always is on the top of her game and extremely helpful!

It was cool. I was greeted upon entering no one helped me find or select my porduct. Mike is who rung me up.

This has got to be the best high life I have been too! They were really helpful and knowledgable about the items I bought in their store. They answered all my questions and was honest with me. For that I give him 5 stars. Keep it up!

Great shop with fairly priced products. Caleb provided exceptional service, and was very helpful during my time exploring the shop!

Christina, Megan, Kristen, and Caleb are the best! Always helpful and so kind ! Love this store, definitely going to keep Shopping here !

Kayla and Megan were so kind and helpful. this store has always been my go-to. never had a bad experience here!

Megan and Kayla were very helpful with helping us find what we needed and answered all of our questions. Great customer service!

Wow! The staff here is knowledgeable a friendly. Great selection of products too. I have not dealt with with people more educated about their product than the folks here, especially Mike. If I didnt live in Iowa this would be my go to 100%.

Husband went in and bought two coils that the sales clerk said would fit his tank (that she looked at). In the car outside he tried to put the coil in and it didnt fit. He went right back inside and they informed him they didnt do exchanges on coils. It was less than a minute later and they told him it was the right coil. That is not only terrible customer service, but basically robbery. The coils are useless and we are out the money. Never going here again. If that is your policy you might want to know your product.

Great staff! If you have a question, they dont just answer with simple responses. The team is knowledgeable and makes sure you get a clear understanding of the answer to your question. Very friendly, clean environment and a large selection of everything.

My wife had been coming in here for a while but this was my first time and I was completely blown away by the selection of merchandise. The staff was very knowledgeable, polite, and helpful. I think that this is going to be my hometown Vape store from now on. Thank you for a great experience!!

Christine is a great help and very friendly. Overall great service and Ive been coming since they opened! :)

Good prices! The staff is friendly, knowledgeable, and helpful. In their busier times I wish they had more staff because it can take me 30 minutes or more to get out - even when I know exactly what I want, but otherwise, this place is great.

Asked for Russian cream backwoods she gave me the wrong pack then I paid she handed me the wrong one and I said I asked for Russian Creme. She goes sorry that’s my bad but we have a no exchange or return policy. Even tho the lady at the counter gave me the wrong package and I didn’t even leave the building yet? Lol ok, maybe you guys should get someone who’s over 21 to run the register.

Everytime i go here they always got an answer,great staff,clean and neat.Since covid Ive been in there once,seems a different staff and different owner, owner seemed rude and demanding, maybe its just me but its got to be a different owner. Its all good in this life of high altitudes

Hey Kennedy was great

The store has a great atmosphere. The young lady Kristin helped me find a product that fits me well. She was very knowledgeable and polite.

Michael was very professional and helpful. He helped me and my girlfriend find a great product.

This place is awesome and the staff is amazing. Ashley helped me pick out an amazing pipe!

Very helpful. Always welcome to help. Kristin & Mike are the best!

Very cool store and all of the employees are always ready to help, thanks to megan for always explaining everything so good!

Mike is awesome & the rest of the staff is really helpful and friendly as well. Always good vibes ✌🏼

Love the place I stg. Caroline and Megan are really knowledgeable on anything I ask. A+

Very helpful and friendly. Enormous selection of Kratom, CBD and all things vape. Love this store! Freya was especially helpful!

Was a friendly and great experience, Megan and Kristin were both very knowledgeable and quick to find what I needed!

Ashley was very helpful today! Great customer service:)

Ashley had wonderful customer service and was very kind! A great experience.

Wonderful experience!!! Very friendly and knowledgeable employees... Wonderful atmosphere... Realaxing and clean

Ive shopped here before, no problem. I came in today already knowing what I wanted to purchase. I was making friendly conversation with one of the staff members and she very quickly held up her hand in a stop manner and pointed at a sign and said, Read the sign! I read the sign and was just baffled at how she cut me off mid-sentence just to point that sign out to me as if I were going to talk about the forbin devils lettuce. I just looked at her and finished my sentence since what she *thought* I was going to say was inaccurate. It was very rude. I can appreciate she was doing her job but at the same time, this was very poor customer service. It made me feel uncomfortable to shop there and to be honest I wish I had went somewhere else to spend my $65. But I knew what I wanted and figured to just get it while I was there. This one bad experience ruined it for me. Please encourage your staff to learn dos and donts - as well as how to **appropriately** correct a customer without jumping to conclusions before a customer can finish a sentence. I understand youre doing your job, but part of your job is customer service. Do it well. If a customer says something against policy, correct them AFTER and direct them to the sign.UPDATE: After speaking with the manager, I feel a lot better about the situation. He listened and had a positive attitude/response which in the end, is why I gave it a higher star rating than when I first rated this as review as a 2. One thing I can appreciate is his professionalism and taking time out of his day to speak with me and perform corrective actions where it is due. Thank you.

Awesome place, great prices and great service! Ask to speak to Mike & Ashley, they are very accommodating!

Megan and kristin provided awesome customer service and I will be returning to purchase more merchandise.