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Transtar Industries
3472 2100 S, Salt Lake City, UT 84119, United States
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Transtar Industries
Comments
Ka
Review №1

Great products. The staff is very knowledgeable. Great prices also!!!

ro
Review №2

The place was great good customer service they have a good detail on transmission parts pricing availability

Co
Review №3

I am normally not one to leave a bad review. Its not good for a businesses livelihood to get a bad review out of spite. But buyers please beware! This company should not even be in business! I had one of their transmissions installed at a shop and it was supposed to have a 3-year warranty. The day I picked the truck up I was not even able to drive it nor was I able to drive it for a month and a half after that it would not go over 45 mph. I took it to the shop again and they looked at it and the transmission was bad. Transtar would not warranty their transmission! They claim that I abused the vehicle. Without even knowing me or even seeing me or knowing that I baby my truck more than most old ladies they claim that I abused their transmission. The transmission had less than 500 miles on it and never over 45 miles an hour and it was broken. Dont ever buy from this company it is the worst nightmare there i!!!s

oh
Review №4

Lazy people with a poorly organized warehouse also the manger is rude and lier 👍 be carful

Si
Review №5

You like your transmission to run smooth? Then you’ll love transtars products! 😊❤️💯

RA
Review №6

They have really good transmission parts

St
Review №7

Would not warrant the 5r110 that was purchased 1yr ago with 4000 miles on the trans, per there questions when setting up the the warrant, is did you hot flush or replace the trans cooler, we did a hot flush and there was very good cooler flow. No where did it state that if the cooler was not replaced there would be no warrant. If a cooler was plugged the trans would have went in the first week of driving the vehicle and it took them 30 days to even say there was no warranty very poor customer service.

Ju
Review №8

Slow customer service, sold me the wrong parts and fluid. Would not recommend.

Je
Review №9

Literally like the autozone of the transmission world. Been back 4 times cause they can’t get the right part. Back on my 5th run and they have half of the right part. Not even enough cell service here to locate the closest bridge near by.

Ga
Review №10

Excellent service great customer service 👍

te
Review №11

Great service! Could not believe they had, (in stock) hard to find manual parts. If they cant get it, they will direct you where you can!

We
Review №12

The best place to get transmission parts. Wish I knew they are local before I order online from someone else.

Ma
Review №13

Awesome service.

Al
Review №14

They have always treated me with kindness and good customer service

to
Review №15

Shane was incredibly helpful in getting me everything I needed. I cant recommend them enough

So
Review №16

You can find all the transmission parts here, great store for the professional or DIY mechanics!

Ha
Review №17

The staff were very nice and helpful. They answered any questions we had

br
Review №18

Great service every time

Ja
Review №19

I would never do business with these guys again. I bought a transmission from them and 9 months later it went out on me. They replaced it under the 3 year/ 100k miles warranty that I purchased. That transmission went out on me last month and they wont do anything with this one. They said the warranty does not start over with the replacement. They dont stand by their warranties and now Im the one left out. I cant get a response from anyone in their corporate offices. If youre going to spend over $4k for a transmission then it should last more than 3 years. Give your money to someones else who stands by their product and will respond to you.

Mi
Review №20

This place is mediocre for parts, but I would never buy another transmission here. Three weeks after buying a transmission from here, two seals failed. I was told it had a 18 month/18,000 mile warranty, so I inquiries about swapping it out. They had me take it to a shop for verification, and the shop found the same thing I did. Transtar said sure theyll warranty it, but I have to pay half the labor since the warranty I have doesnt cover all of it. I called bs since I was the one that originally installed it, so therefore why am I paying for someone else to swap it since Im more than capable? I also added that it was their faulty transmission, not my doing. They continue to argue with me and tell me I should of upgraded the warranty that covered all the labor. I tell them I would of gladly bought that warranty if it was presented to me, but it was never offered. They pretty much told me to pay the labor or Im screwed. So now Im out $400. Not only is this places warranty center a joke, but these local sales reps are too. You can call them all day long and they dont answer their phones. If you can talk to one of the ladies theyll say oh yeah, hes here but I dont know why he isnt answering his phone. They also act like youre burdening them by having them do their job. I would steer clear, youre better off at Six States or even Autozone!Update:After all this, the transmission they sent the shop for warranty was bad out of the box. After dealing with lies from either Transtar and/or the shop, Ive demanded my money back for the transmission. They have complied, but now Im getting my Jeep back in pieces and not driveable. Which isnt the way I dropped it off.

Mi
Review №21

What can I say??? If you need transmission parts they have them 👍🏻

Ju
Review №22

Just bought a valve body from them 3 days ago spend over 500 on oils and mechanic to tell me the valve its bad because it wont shift on reverse. Even the box said *urgent* critical core please return immediately. And they still sold it to me.

Ri
Review №23

Would not Wanty the transmission we got from them

Cl
Review №24

They keep everything in stock! Great prices.

St
Review №25

The service was amazing.great product, knowledgeable staff.

Jo
Review №26

Had what I needed, at a lower price than I had anticipated.

lu
Review №27

Walked in the building and I did ring the bell three times and they just kept saying we will be there but toke them FOR EVER to come!!! Wasted more than 20min just waiting for someone to come out... don’t like the service at all...

Ch
Review №28

When transmission parts are needed where else would you go besides transtar

St
Review №29

Super helpful and nice

Lu
Review №30

Great Customer Service

Ro
Review №31

The only answer the phone and people on the front counter have to wait

Hu
Review №32

Some sales-reps are rude.

Ju
Review №33

Always great!

Ha
Review №34

Great product

BI
Review №35

Awesome service

ma
Review №36

Fast and courteous

Pa
Review №37

Need parts and accessories

Pa
Review №38

Ok

Pa
Review №39

Good place you sell a lot of parts

Information
16 Photos
39 Comments
4 Rating
  • Address:3472 2100 S, Salt Lake City, UT 84119, United States
  • Site:http://transtar1.com/
  • Phone:+1 800-275-0651
Categories
  • Auto parts store
  • Auto body parts supplier
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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