This is the busiest Discount Tire in the state of Utah, and I happened to get a flat tire on one of the busiest evenings. I was told that they didnt have any appointments for 2 more days, but after I explained that Im a teacher and I cant drive to and from work with just my spare, Michael told me hed squeeze me in somewhere, even though it would be a 4 hour wait. My tire was fixed in less than 2 hours, and they checked the tire pressure in addition to fixing my flat. Very impressed with the customer service and the kindness of everyone who works here!

We have been coming here for years rotating cars every year and always feel as We get the best treatment and price. Coming in often we know the routine and whenever we have issues they are quick to fix it. Today I was concerned that we had set up an appointment but communication fell through. I brought my concerns up to Michael Dunlop the Asst Manger he stepped up, understood immediately and found a resolution that will definitely keep us coming back and worth of the 5 stars for service.

I dont know who could have possibly had a bad experience at this establishment these people are always professional very friendly and take good care of everybody that I see... Broccoli help me today and he was very professional

These guys were awesome. They educated me on tires and got me hooked up with tires to meet my needs. They were very communicative of what to expect, and they were quick, even though very busy. I also loved that they offer wifi. I was able to work while waiting. Maybe the best tire experience ever. This wasnt the first place I thought to go but came here after 3 different people told me this was the place to come. Glad I did.

Elijah and Michael were super helpful! I appreciate their professionalism!

Dont plan on showing up early and leaving early. If anything, save some extra time. They did a good job though, and left my vehicle in the condition it was in.

So I had a tpm sensor on my bmw brake and Michael Dunlop tried over and over to fix it. He never gave up and got it fixed. His customer service was amazing and something other tire/service centers should take notes from. I will be coming back for all tire/wheel needs because of him and also because of their awesome tech James Reeves who did an outstanding job putting our bmw back together and making sure everything worked properly! These men deserve raises!

One word. Dont! Always late. Youll wait 2 hours for a tire rotation (even with a reservation), and the staff has zero sympathy. Ive learned my lesson the hard way. Days in hours worth of wasted time. I wish I could find a location that is any different, but the way this business is run, all of the locations suffer from this problem unfortunately.

Michael at the state street store near 80 is a professional man,got me in on a busy day,great guy go see him for some new tires

Staff was wonderful to me and treated me like I was a valued customer even though it was a relatively simple request. I needed to get my tire checked because my TPMS was telling me my pressure was low. Come to find out I had a big screw that punctured my tire. Without an appointment, Michael was able to squeeze me in and the employees in the bay worked as hard as they could to get me in and out painlessly. I really appreciated that they took extra time to make sure I was safe to head back out on the road again. With 2 little ones in tow, I’m grateful that they saw the importance in a punctured tire and the safety issue that it presented. Thank you to Michael, James and Skyler for your stellar service! I do apologize if my tire issue had you staying beyond your scheduled hours, as your time is valuable too, but I couldn’t go without saying thanks again for a great experience. If you want great tire service, go here! Highly recommended!

I stopped by to get free air in my tires because of the cold weather and personally got out of my car and examined my tires and checked the air pressure myself on a couple of them. Neither myself nor the employee noticed anything weird about my tires. I drove the 1.1 miles back to my house and later in the day saw there was a bolt in my tire!!When I came back to get my tires swapped out I personally observed several pieces of scrap metal including a chunk of a bolt and a tire needle in their parking lot!! When I told the employee he told me they clean their lot so I walked outside with him and pointed out the bolts scattered around and he picked up at least three metal chunks that I pointed out in less than a minute!! When I complained to another employee he told me it was an unfortunate coincidence. The manager said they just got the lot resurfaced last weekend but that doesnt mean they dont need to sweep!When Ive driven 150k miles in the past several years without incidence but get a sidewall bolt in 1.1 miles its simple math. Never coming back.

Disappointing service. 4 trips for a single flat.1st trip. To busy to look at at a slow leak.2nd trip. With an appointment took an hour to diagnose a small nail on the shoulder. Another appointment required as Discount tire exclusive tire was not in stock.3rd trip. Tire replaced but dash tpms light was still on it. Was assured light would go off in 15mins. It never.4th trip. New tpms sensor was required in the newly installed tire. Another $65.Hopefully will be the last trip.

Bradley was so helpful and we had a new set of tires in about an hour.

I went in driving on my spare tire and was in and out in less than an hour. My tires was under warranty so all I paid for was a warranty for the new tire they put on. They know what they are doing, honest, and fair. I appreciate the customer service...

I love this store. I live close by, and have frequented it over the years. Professional, fast, helpful, reliable and I always feel like they have my best interest. It’s been that way with every employee I’ve worked with there. Tremendous job everyone. And thank you for being one of the only companies I’ve been able to consistently trust. It means a lot when life feels really hard.

Nothing but great things to say about this team. Great selection and prices, COVID protocols, online appointments, willing to answer questions and seem genuinely pleased to help out. Location is easy to get too as well right of State St exit from the 80.

Hands down best tire shops in America. Bradley the assistant manager helped out big time. I’ve been with discount times for 4-5 years and they always helped me out and never let me down. Their warranty policy is so worth it. I had an incident on the way to yellow stone which forced me to buy a tire just to get to yellow stone and back to Utah. Call in discount tire and had them order me a tire next day. The day I was back in Utah they had the tire and ready to swap out. Don’t look anywhere else. Discount Tires is the name of the game.

Wow this place is amazing. Amazing deals, amazing staff. They’re quick, they’re knowledgeable, they’re extremely helpful and are really looking out for your best interest. That’s how it was for me today! They didn’t need to sell me the most expensive, just the one that fit my needs and specifications best.Michael was extremely kind and I’d recommend him and this location/company anyway :)

Bradleys customer service was great, no pressure or product pushing. Booked appointment online, work finished in an hour! This is my new tire place!

This store got ridiculous about wearing a mask I want you to sit in your car and Ill come and get you and oh my word I dont have time for that I was looking for tires

Great service and they dont gouge the customer! I wont go anywhere else for tire service.

Michael Dunlop was great to work with, he got me in quickly and and out just as fast. Thank you for taking care of me. I would recommend!

Very attentive professionals. Thank you for years of service.

Best tire deals anywhere. Long time customer, still thrilled every time. Great protection plans. The whole team here is helpful, friendly, and they look out for your car and your safety. Thank you to Ben in particular.

Staffs are really kind and very knowledgeable. They also provide free tire repair service for all people!!! AWESOME!

Had a great experience here. They take COVID concerns very seriously. All employees where masks and they ask customers to drive your car in and out. They didnt even need my keys! They put on full new tires and wheels I bought online no issues and confirmed a few tire questions as they were putting them on. Hopefully I dont have to come back any time soon but when I need run into a tire issue Ill be calling them first!

Great service changing out snow/summer tires every year on my Tesla Model 3.

Dropped off my truck for tires, no appointment, I was helped quickly, they called when it was done!!! Awesome

We came in in a terrible pinch trying to make it to my Grandmas funeral. The place was packed but Michael figured out a way to get us in so we could get back on the road safely. We came back with a coffee for our new friend, but hed left for the day. Thanks Michael and discount tires for saving us!

Friendly and helpful and very busy.

Just fot my tires replaced. Great place and staff!

Awesome people. Willing to work with you the best they can. Landon and Samuel are awesome.

These guys were great, but they dont provide nitrogen. Im going to have to go elsewhere for nitrogen.

I can’t say enough good things about these guys and girls. I had a flat tire, and decided to order some wheels since all my tires were pretty much done for anyways and I would have to get new tires. The wheels took about two weeks to get to me (I did not get them with discount tire, I got them somewhere online). During that time this store kept my car there the entire two weeks! They even moved my car in and out of the shop everyday to make sure it was safe at night. They ordered the exact tire that I wanted (because I’m picky lol) and mounted and balanced them to the wheels I got. They gave me a lot of great information and were a pleasure to work with. I was very stressed about leaving my car with them for so long, but they took great care of it and never got upset about how long it was there for and about how difficult my situation was. So thank you so much discount tire you are awesome. I also want to thank one of the employees named Ben. He was so nice and so helpful, he really understood the whole situation and was very inviting. I never felt uncomfortable and everything went very smoothly. I will get all my tires here from now on (and I burn through tires often) summer and winter. Thank you so much!

Wonderful service. Kind and quick and reasonably priced. These guys are great!

Great experience here. Ben was awesome!! I needed to get tire pressure monitor sensors installed in some tires. They were okay with me providing my own parts. And they got the job done in an extremely timely manner!Text notifications when vehicle (or in my case tires) is ready for pickup is extremely nice.Thanks guys for helping me get my Ram Rebel back on the road!

This location is ALWAYS BUSY! There is a good reason for this too. The entire team does such a fantastic job! I cannot relate to all the negative reviews on Google about this location, because theyve taken care of me and both my vehicles each and every time!Found I had a flat tire last night, made an appointment, went in today and had the flat tire fixed, all tires rotated and balanced. Didnt cost me a dime. The service was very quick and they put the spare tire back in my trunk for me.I 100% recommend!

Great service. quick and frendly people.

Top-notch! These guys did a great job.

Got me in and out almost on time. Good work.

Excellent service and friendly staff! We were passing through on a trip and blew out a trailer tire on the highway. While limping into town, we realized that our truck tire also had a flat. We ended up replacing all four truck tires and two trailer tires, putting us back on the road seamlessly. They were able to accommodate our 56 truck and trailer no problem. Overall excellent experience and would recommend this location 100%.

Consistently good service. Friendly. I recently stopped by for a free air check on my tires and the employee who helped was quick and friendly. I appreciate that they provide that service.

Discount tire is not cheap on price. They are customer service oriented. 10 year customer and as happy with them as day one.

I purchased 4 new tires from Discount Tire along with the additional coverage certificates for each tire. After a few weeks, one of the new tires needed to be replaced. The staff was very friendly and accommodating to get the new tire replaced on my car with the coverage certificate. Unfortunately, the associate that was placing the new tire on my car, jacked the car up too high on the one side and popped the right side lower control arm and bushing on the opposite side. It was a very expensive fix. Overall the location usually does an great job, just had the one associate that damaged my car badly and then caused me to not have a car for over a week while it was being fixed.

So helpful and kind. Cannot recommend this location enough!

Amazing experience after getting a flat tire. These guys are incredibly profession and friendly and offer fast service. I’ll be back!

Bait and switch geniuses. I called about a replacement rim. I gave the make and model of the car. I needed a generic rim to replace a bent one. When I got there the cost shot up 50.00 because they said I needed new lug nuts. They never looked at what I had. They had no idea if my lug nuts would fit this rim. I will never come back. Less Schwab all the way from here on.

Customer Service wasn’t necessarily bad, but more like non-existent. The gentleman who helped me took one look at me and decided for me that I’d only be interested in the cheapest tires they had available. When I asked for more options, I got one other option. When I’m making a purchase this large I’d hope to get more information.When they finished working on my car all I got was “we’re done. Bye.” And they left goo all over my tires.So, overall, not bad service. Just not really service.

Very disappointed. We were sent here by our mechanic when we wanted to get studded snow tires. We specifically asked at Discount Tire to get tires that we could get studded, as I work in the mountains and have to drive the icy canyon roads every day. My commute to work is considered one of the most dangerous roads in the USA and people often slide off the road down into the ravine due to ice. We were sold a new set of studable tires for $751.86, but no one ever told us we had to get them studded before driving on them, a key piece of information. The following month we called to get them studded (which costs $60 total) and we were told that we can only get them studded if we had not driven on them. Being that we made our intentions to get them studded on the first day, we feel that we should have been told that information upon purchasing that we needed to get them studded before driving on them. If they had offered to stud them for $60 at the time we would have happily done so. We talked to the manager, Samuel, and he told us to come in and that he would take care of us. However, when we arrived he wanted to charge us $80 extra in labor to switch out the tires, even though it was the error of the company for not giving us this information the first time. I begged him to wave the labor cost to switch the tires since it was the company’s error and begged him to ask permission of his superior to wave this labor cost. Instead he engaged in a pissing match with me in the lobby in front of other customers and his own employees. He insisted that I “don’t need them studded anyway” which is not his decision. He was so condescending and said that “I don’t understand” as if I’m an idiot. I understood perfectly, I simply do not agree with his brand of customer service. If it is the company error they should be willing to throw a bone to a customer who has already spent $751.86. Shame on you Samuel, for putting your pride in front of the safety and security of members of your own community. If this is the best person this location has for customer service, in my opinion the personality of Samuel is not suited to be the manager or in charge of anything customer related.

Everything was fine except they broke a valve stem/tire pressure sensor. They replaced the sensor at no charge. Well the sensor didnt work and also made all the other three sensors not work. So I went back and told them about this and next thing I know they were going to charge me to replace the sensor they put in! That is poor, poor service. Im very frustrated, and I dont think Ill ever go back.

Very poor service, have had multiple bad experience but this one tops it. I went in to change over my tires onto different rims, and they did so and recycled the tires. I did not give them permission to throw anything else away. A couple weeks later I noticed ALL FOUR rims had the TPMS sensor BROKEN off purposefully. All four rims have damage to each valve, beyond repair. I held an undamaged valve next to the pictures to show comparison. Upon calling them I had to insist several times that I did not authorize this and that I would like the 80$ EACH sensors back. They were very hesitant to give me any sort of feedback, I am very disappointed for service. I will see one Monday if they will actually give me replacement valves and sensors.

I have been a loyal Discount Tire customer since they OPENED in Utah. Do NOT use this location!!!! They are rude and condescending! I have visited this location several times. ( It is convenient when at work) On 3 occasions over time, when I have gone there to ask for a simple air check, each time the workers have been strangely rude. On my last visit after being vetted for worthiness for the free air check prior to doing it for me, I asked when he told me if he was done if the stem caps were all on. ( They had left one off on another visit, no big deal, but made it worth my remembering to ask each time) His response was; “I know how to do my job” SERIOUSLY, if you offer free air checks as part of your customer service and marketing, am I wrong for using it a couple of times every year? Their service left me flat!

Very busy place. Did their best to get us out fast!!!

My go to! Great customer service all the time.

Super friendly and kind people, helped us get in and out of there speedy fast! Rockstars!

They were great they the correct tire for my car & not extremely. Expensive

While it may seem strange, I have over the past 30+ years actually looked for reasons to not buy from Discount Tire. I still go there because they have all the best brands, provide great service, in and out times, no appointment, cant be beat! Its been a long string of BMW, Audi and Mercedes Benz cars, lots of Land Cruisers, large and small trucks, even some trailers. Always the same great service! Im still a fan and I still havent found a reason to stop going there.

I was traveling cross county with a large trailer. The trailer had a blown tire and I was in a bit of a pickle. The gentleman that sold me the tire recognized this. He personally changed the tire and rotated my spare to another tire that was showing wear so I would not be changing a tire along the road. He had me back on the road. This happened about two months ago, I am just writing the review.

Make appointment faster service

Employee was a crook. Told me the tread was worn out and edges were worn to where he could Not rotate my tires. Went into a speech about tires as if I was 5 years old and knew nothing. I told him I didnt appreciate being spoken too that way and went to another shop who walked me through the tire process and told me my tires were just fine! Dont enjoy trying to be taken for $800.00 bucks when it wasnt necessary....

Usually the peat place to go, but this last time they told me it would take 2 hrs to put a tire I already had on a rim...

Great company, always have the best prices.The people that work here are some of the hardest workers.In the winter they pull 12hr shifts just to get everyone on the road safe.These guys need a raise.

Awesome customer service and they price beat other quotes I had and installed them same day

On a road trip when we got a nail in our tire. Stopped at discount tire and they were able to patch it within an hour so we could continue our travels. Super friendly quick service that was much appreciated by these out of towners.

Aside from wasting my time by making an appointment where they told me they would have the tire and then ended up not having the tire, their staff is rude and unhelpful

These guys are freakin awesome! But you have to go to the one on 2269 S & State St. 1st- I didnt know that they fix flats for free 🤔 seriously truly free (you dont have to buy new tires to get your flat fixed). 2nd- they do price matching, even from the internet! 3rd- the best customer service from any employee that I worked with (including the managers). Its too bad they dont do alignments, I wouldnt have to take my car anywhere else...Thank you guys,Isaac Brotherson

Made an appointment for early morning, waited a full hour before they touched my car. Nice people, but 2 hours to change tires is insane.

Always happy to help you with the air in your tires etc. Can be a bit of a wait now. Plan in advance

Had great previous experiences with discount tire, but today has been the complete opposite.Found a small screw in my wheel and called in to see how long it would take to fix. Was told that they could have me in and out within an hour. I’ve been waiting over an hour and my vehicle isn’t even in a bay yet. No communication as to how much longer it’ll be, terrible customer service. I feel like I was lied to an am very unlikely to purchase tires from here again.

Had 2 bald Tires replaced, came with a tire rotation and all for a decent price. They had great Covid precautions set in place. no complaints. Great service

Staff is always fast, friendly and helpful

I arrived before opening and an associate inside was taking down plates to address customers in the order they arrived. I worked with Michael - he was extremely friendly and went above and beyond to make sure I was taken care of and satisfied with my experience. I have been to many discount tires in the past and will come back to this location again because the associates took great care of me and made sure I was completely satisfied before sending me on my way.

The tires are fine. They forgot to return the security lug socket though. For those of you who don’t know, security lug nuts are nice if you want to feel safer about your tires being stolen because you can’t get them off without the key. So now, today when I needed to get my tires off to swap the break pads and the key is gone, I can’t get my tires off. Luckily I can choose between damaging my rotors or walking a few miles to the auto store and buy a new key for $30. I’m glad I didn’t realize it hadn’t been returned out in the middle of nowhere with a blown out tire. Thanks discount tire!

The tires were a great price and the man at the counter was great. But as they were putting on one of the tires they broke a one of the lug nuts. As I watched this happen I assumed they would fix it. Then a gentleman came in and blamed it on who ever touched the tire before him and handed me the broken one and basically said sorry and there’s nothing they can do about it.

Very bad service in the store!I went to buy new winter tires for my car and it was a bad experience for me.I never accepted having my old tires thrown away. The employees threw them away and charged me a price for each tire.I never accepted this offerAldo, the employees did not meet the delivery time of my car

While visiting from out of state, we encountered a flat tire on our rental car. We are so very thankful we took it to the guys at Discount Tire! We can’t say enough good things about A.J, Ben, Michael and Regan that helped us with the whole process. Their professionalism, genuine concern and impeccable customer service is rare these days and was very much appreciated!

In and out in less than an hour, didn’t feel pressured into anything I didn’t want or need!

Paid an absolute @&$?load for 4 tires and a 60,000 mile warranty. In under 1k miles one blew from a minor bump in the road, they refused to replace it and claimed I bought the wrong kind of warranty, ended up offering to retroactively give me the right one and told me I was completely covered no matter what with that warranty.Less than 10k miles later they need replacing and they won’t honor the warranty because they claim I didn’t have them rotated enough. They recommend a rotation every 6-8000 miles and I’ve had them rotated 3 times in 10k miles.Absolute cucks.

Always have done a great job, and with honest pricing. I drive to this location even though I have moved away and there are closer ones to me.

This place is great. More than helpful and honest about prices/margins. You get what you give in terms of customer service. You act like Karen and you gonna get Richard as your service member. The people here are awesome!

I showed up 30 minutes before this location closed and they were more than willing to help me out. Micheal the assistant manager was very friendly and got me set up with what I needed. Thank you guys for being awesome and I’m sorry for showing up late.

Always super nice and fast. Best discount tires around !

Very long car line but went fast. The gentleman helping out air in my tire was nice.

Simply the best. Highly recommended for quality, selection, value and service.

I brought my truck in for a tire balance and rotation. They rotated the tires, but I could tell once I started driving that they werent balanced. I took it to another shop and they confirmed the tires were not balanced. I wouldnt have been that upset except for the fact that I waited 2-1/2 hours for nothing. Ive had a couple other bad experiences at this location and this was the last straw for me. Ill be going somewhere else from here on out.

Very awesome service I had a tire blow out on the highway in manage to pull off on the exit where discount tires was I had no appointment but I pulled in in the help me out very quickly and got the job done thank you very much discount tire

Fast friendly service, good prices, not a very long wait

Great service and friendly I love discount tire

Accommodating and helpful staff.

I got all my tire work done here. I sent my girlfriend to discount for a nail in the tread with them telling her they couldnt fix it because there was a scratch on the side and she had to get a new tire. That was a lie there was no air coming out. Costco fixed it. I swear every auto place wants to take advantage of women.

Extremely UNPROFESSIONAL, Bad ServiceI possibly had an airhole in the front RIGHT tyre of my car. When I went here (02/04/20) to get it patched up, they said they would check on the faulty tyre and also the other ones just to make sure everything looks okay. But they ended up changing the wrong tyre (Front LEFT) without prior informing me and not even touching the faulty one. I was wise enough to check the tyre before leaving the store. Upon asking they said the other one (Front LEFT) had problem too and they had to change it. So I ended up buying two tyres when I had problem with one. Honestly, I dont even think there was anything wrong with my front left tyre now. As a student, I just think I got robbed.

Ive purchased tires for decades from Discount Tire. Always great value, but after sale services is why I keep purchasing tires here. They always treat me right.

I really cant say enough complimentary things about Discount Tire vs some of the other chains. They do quick, quality work. The prices are always lower than expected. Employees are friendly and take time to explain things. When you are having a bad day, they can usually brighten it a bit. The location is convenient on State Street. Egress is fine if you want to head north, much more complicated if you want to go south.

Michael stayed half an hour later on a crazy busy day to get me all new tires on a bomber ski day.Ben helped me pick out the right all weather tires and a great price.These two are great professionals with a fantastic attitude and this is the service that makes me a lifelong customer.

I was greeted as soon as i entered and they were professional and got me in and out faster than estimated. They have good prices on tires

My experience is there so sweat, the owner greeted me right away when after call and arrived, thanks so much for your quality work .

Everyone was very friendly! I made an appointment and they were very quick getting me in and out. I told Michael I had an exam to get to and they made sure I got out on time. I had a great experience. Would recommend to anyone looking for tires.

Landon was super helpful and “unlocked” my VDO TPMS free if charge, AWESOME service!!!

Staff is always so friendly and gets car work done quick and like their name implies they always save you some money and ever do tire rotations for free some times

How to blowout on a tire knew I would have to replace at least two as I lost a sidewall. Not only did they replace the tire that I blew out it was under warranty so I got it free ended up paying for just one tire and got to complete retire rotation at the same time for no additional charge