This place is AMAZING! I had two hours to kill while waiting for help at Verizon and I stepped in to peek. The associates are very knowledgeable and welcoming! The blankets are beautiful and super soft! I could stay here for days! Such a cozy, friendly environment! Go get yourself an amazing blanket and visit some friendly people!

Terrible service. I had a sleeping baby in the car and followed instructions to have my online order delivered curbside. I waited 15 min and finally went in to find two female workers chatting at the front desk, not assisting anyone. No other customers were even in the store. I let them know I had texted their curbside number over 15 min ago and they looked at a screen and said, yup, I see it here. So even with two of them doing nothing else, they werent paying attention to curbside texts. When youre paying this much for a blanket, youd expect better service.

I came into the store not knowing anything about this company and their products. The staff was so helpful and stayed with me the entire time I was in the store. They explained everything I was unsure about and answered all of my questions. They helped me pick out the perfect blanket for my wife! I am very pleased with my experience in this store!

I love these mainly blankets! I’m especially glad they opened the sugar house store because it is so close to me. Every time I go there the store is so cute and clean. The people working there are so attentive and willing to answer all my questions. I love giving minky as gifts and the women who work there always give me good ideas on what I could give. Totally recommend this store!

I recently bought a hugs blanket and its not soft like my other hugs the material is rough almost like it was used its not fluffy either i own 3 hugs total and the material is super soft compared to this one for 200 dollars it should be top quality i own 13 minkys total and must say im a little dissapointed in this one after getting the run just to get it replaced I was directed to customer service and the rep SAM was rude and had a attitude so I got upset with her and then said once I jump through all the hoops of photos and sending it back she can’t guarantee me a new blanket? Like really? i have bought many blankets but after the expierence today I won’t be going back!!!!

Poor quality and customer service!! I purchased a blanket approximately six weeks ago and during that time a large seam on the blanket came undone. I called the store to see if they were able to fix it or exchange it. They said since it had been more than 30 days there was nothing they could do. I pushed back a little about this policy and was told that I could come into the store and talk to the manager and she could see what they would do. When I asked her if they would be able to do anything she said she wasn’t sure and to just come to the store and they may be able to help me.. I politely said no thanks as I don’t want to waste my time driving there without any confirmation that they would be able to resolve this. It seems to me if you are spending over $150 on a blanket that they shouldnt be falling apart after 6 weeks of minimal use and the store should provide decent customer service. If I had bought a blanket at Costco it would’ve been a quarter of the price, wouldn’t be falling apart, and they would’ve returned it with no questions asked.

Outstanding customer service! The employees were very knowledgeable and helpful as it was my first time in the store! I was only planning on getting one blanket, and left with two! I will definitely be returning to get all of my Christmas gifts!

Absolutely amazing store and staff. Found the exact blanket I wanted and had a great experience doing it. I would highly recommend shopping here!

Outstanding friendly staff, they helped me get the best deal and knew all the ins and outs of their products. Will buy from them again.

The girls that worked this evening were AMAZING and so helpful!! 8/3/2021.I don’t remember their names, but they were so sweet with my 2 year old as she ran ALL OVER from our exhausting 12 hour drive today.They even gave her a small tiny (I think sample size) blanket! THANK YOU!

Fabulous product. Great customer service. Worth it!

Awesome customer service!!! So helpful picking out exactly what I wanted.

Need a break from the stressful real world? I know a place you can go!Its like HEAVEN!Everyone knows Minky is THE gold standard of giftable blankets. Their shop in Sugarhouse lives up to this standard. They are well-staffed and strictly adhere to Department of Health guidelines to keep eveyone safe during the pandemic.The pristine organization of the shop is so satisfying to walk in to. It also makes things very easy to find.I came in to pick up an item I had ordered online and while I was there, I browsed their shelves. I had my heart set on a specific blanket that had been sold out online for months. BUT I found it! There, in the store, in stock and waiting for me! I was so happy.The ladies at the counter helped my with my purchase and helped to look up my Minky Member account so I could get my 40% discount (totally worth it, get the membership!). I even picked up an infant -size Minky for my kitty-cat while I was at the store (Cat steals my Minky all the time).TL;DR:Get your girl/guy a Minky from the Sugarhouse Minky Couture Store!(Crimson blanket and Slate blanket are both Minky)

This store was amazing, let me pay over the phone and was very helpful!

Madi was super enthusiastic and helped me find the right color and the best blanket. She was so friendly and walked the entire store with me.

I loved this store. When you come in you are assigned a 1:1 blanket expert to answer all your questions. I left feeling appreciated and happy with my purchase.

Super helpful staff. Thank you!

More than happy to help and very knowledgeable!

Best gift ever. Cannot go wrong with gifting a Minky. Absolute demonstration of love, gratitude, and thoughtfulness. I went to the store today with a need to be quick and efficient. My salesperson was helpful and found me exactly what I needed

Great staff, super knowledgeable and friendly.

They ate always do helpful, and with covid going on, they are very cautious and super clean. I love that they ask you to sanitize your hands as you walk in the door. I love that I am able to get cozy gifts for my friends and family.

Have gone into this store many times to get blankets for family and friends. Everyone loves them! The manager and employees were so helpful and professional. If you haven’t bought a minky yet, you need to!

I hate this store!! I spend too much money everytime I go in lol!! And its worth it!!

Love the service and softness of blankets

40% off blankets right now. Not many Christmas options left, but still lots of selection. The staff was also friendly, patient, and knowledgeable.

When I entered...someone did come over and explain how the store was set up....but they didnt ever come back....

Thank you for keeping our little 34 week old premie warm in the NICU. Hope he will make it home for christmas. Thank you for your help in picking the very best blankie for him. Customer service was excellent.

These blankets are like sleeping in a cloud, but you dont have to take my word for it, just ask my dog... Oh wait she is sleeping her best sleep!

If you wanna drop $500 on a trow blanket this is your spot

The owner is a sweet lady with a very kind heart. Beautiful soft blankets! Love them!

These blankets make any other blanket you own feel like cardboard

Wife likes her gift.. really soft

Really nice and very helpful.

Do I have to wait for Christmas again to get 50% off?